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The differences between housing management representatives and billing representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a housing management representative, becoming a billing representative takes usually requires 1-2 years. Additionally, a housing management representative has an average salary of $35,960, which is higher than the $35,002 average annual salary of a billing representative.
The top three skills for a housing management representative include patients, customer service and logistics. The most important skills for a billing representative are patients, customer service, and data entry.
| Housing Management Representative | Billing Representative | |
| Yearly salary | $35,960 | $35,002 |
| Hourly rate | $17.29 | $16.83 |
| Growth rate | -4% | -3% |
| Number of jobs | 163,751 | 95,425 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 30% |
| Average age | 40 | 46 |
| Years of experience | 12 | 2 |
A housing management representative directly communicates with clients in housing services. Their responsibilities include responding to inquiries and concerns, helping clients understand the terms and extent of services, offering payment arrangements, and negotiating contracts, building positive relationships along the way. They may also participate in performing research and analysis, generating leads, gathering and analyzing housing applications, and coordinating with internal and external business partners. Moreover, as a housing management representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.
A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.
Housing management representatives and billing representatives have different pay scales, as shown below.
| Housing Management Representative | Billing Representative | |
| Average salary | $35,960 | $35,002 |
| Salary range | Between $19,000 And $67,000 | Between $28,000 And $42,000 |
| Highest paying City | New York, NY | Worcester, MA |
| Highest paying state | New York | Massachusetts |
| Best paying company | BNY Mellon | Relevante |
| Best paying industry | Telecommunication | Technology |
There are a few differences between a housing management representative and a billing representative in terms of educational background:
| Housing Management Representative | Billing Representative | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 30% |
| Most common major | Business | Business |
| Most common college | - | Stanford University |
Here are the differences between housing management representatives' and billing representatives' demographics:
| Housing Management Representative | Billing Representative | |
| Average age | 40 | 46 |
| Gender ratio | Male, 44.3% Female, 55.7% | Male, 15.7% Female, 84.3% |
| Race ratio | Black or African American, 12.1% Unknown, 5.5% Hispanic or Latino, 20.1% Asian, 6.7% White, 54.9% American Indian and Alaska Native, 0.7% | Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 7% | 7% |