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Housing management representative vs client representative

The differences between housing management representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a housing management representative and a client representative. Additionally, a client representative has an average salary of $41,785, which is higher than the $35,960 average annual salary of a housing management representative.

The top three skills for a housing management representative include patients, customer service and logistics. The most important skills for a client representative are customer service, phone calls, and client accounts.

Housing management representative vs client representative overview

Housing Management RepresentativeClient Representative
Yearly salary$35,960$41,785
Hourly rate$17.29$20.09
Growth rate-4%-4%
Number of jobs163,751238,735
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 61%
Average age4040
Years of experience1212

What does a housing management representative do?

A housing management representative directly communicates with clients in housing services. Their responsibilities include responding to inquiries and concerns, helping clients understand the terms and extent of services, offering payment arrangements, and negotiating contracts, building positive relationships along the way. They may also participate in performing research and analysis, generating leads, gathering and analyzing housing applications, and coordinating with internal and external business partners. Moreover, as a housing management representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

What does a client representative do?

Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved. They represent their clients during meetings and appointments when their clients are not available. Client Representatives should have a background related to the business that their clients are involved in. This would help them catch up with conversations. They are expected to act as if they are the client themselves. They must act within the client's best interest at all times. As such, they should be familiar with their clients' interests and needs.

Housing management representative vs client representative salary

Housing management representatives and client representatives have different pay scales, as shown below.

Housing Management RepresentativeClient Representative
Average salary$35,960$41,785
Salary rangeBetween $19,000 And $67,000Between $28,000 And $60,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateNew YorkNew York
Best paying companyBNY MellonIBM
Best paying industryTelecommunicationTechnology

Differences between housing management representative and client representative education

There are a few differences between a housing management representative and a client representative in terms of educational background:

Housing Management RepresentativeClient Representative
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 61%
Most common majorBusinessBusiness
Most common college--

Housing management representative vs client representative demographics

Here are the differences between housing management representatives' and client representatives' demographics:

Housing Management RepresentativeClient Representative
Average age4040
Gender ratioMale, 44.3% Female, 55.7%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 12.1% Unknown, 5.5% Hispanic or Latino, 20.1% Asian, 6.7% White, 54.9% American Indian and Alaska Native, 0.7%Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between housing management representative and client representative duties and responsibilities

Housing management representative example responsibilities.

  • Manage primary care and specialty provider contractual provisions for Medicare and Medicaid product lines.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Conduct face-to-face interviews with patients to determine eligibility for Medicaid.
  • Provide outstanding customer service, assisting patients as a financial counselor.
  • Format ACH wires from collection agencies, attorneys and trustees for nightly processing.
  • Interpret (EOB) correspondence receive to member's and (EOP) to providers.
  • Show more

Client representative example responsibilities.

  • Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
  • Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
  • Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
  • Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
  • Complete daily teller routine such as night drop, servicing the ATM and transactions.
  • Train, troubleshoot, and interact with clients using financial software in trust departments.
  • Show more

Housing management representative vs client representative skills

Common housing management representative skills
  • Patients, 21%
  • Customer Service, 12%
  • Logistics, 9%
  • Internal Audit, 7%
  • Outbound Calls, 5%
  • Payment Arrangements, 4%
Common client representative skills
  • Customer Service, 24%
  • Phone Calls, 7%
  • Client Accounts, 6%
  • Product Knowledge, 6%
  • Customer Satisfaction, 6%
  • Problem Resolution, 5%

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