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Hub lead vs support staff

The differences between hub leads and desk clerks supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a hub lead and a support staff. Additionally, a hub lead has an average salary of $89,373, which is higher than the $31,772 average annual salary of a support staff.

The top three skills for a hub lead include business, and . The most important skills for a support staff are customer service, developmental disabilities, and mental health.

Hub lead vs support staff overview

Hub LeadSupport Staff
Yearly salary$89,373$31,772
Hourly rate$42.97$15.28
Growth rate-4%36%
Number of jobs6,276161,915
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 46%
Average age4747
Years of experience66

Hub lead vs support staff salary

Hub leads and desk clerks supervisors have different pay scales, as shown below.

Hub LeadSupport Staff
Average salary$89,373$31,772
Salary rangeBetween $50,000 And $156,000Between $25,000 And $40,000
Highest paying City-Seattle, WA
Highest paying state-New York
Best paying company-Lakeland Electric
Best paying industry-Finance

Differences between hub lead and support staff education

There are a few differences between a hub lead and a support staff in terms of educational background:

Hub LeadSupport Staff
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeCornell UniversityDuke University

Hub lead vs support staff demographics

Here are the differences between hub leads' and desk clerks supervisors' demographics:

Hub LeadSupport Staff
Average age4747
Gender ratioMale, 75.0% Female, 25.0%Male, 31.2% Female, 68.8%
Race ratioBlack or African American, 10.7% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%Black or African American, 8.8% Unknown, 4.9% Hispanic or Latino, 16.9% Asian, 6.2% White, 62.6% American Indian and Alaska Native, 0.7%
LGBT Percentage8%8%

Differences between hub lead and support staff duties and responsibilities

Hub lead example responsibilities.

  • Manage and update SharePoint database with department documents post upcoming calendar events and notify end users by email correspondence of changes.
  • Provide and supervise property management services for condominium and homeowner associations including oversight of maintenance, budgeting, and all board meetings
  • Conduct compliance reviews/audits to ensure accurateness of EMR.

Support staff example responsibilities.

  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Provide companionship to the consumer.
  • Tutor students in various science courses, English and GED prep classes.
  • Maintain a safe, supportive and therapeutic environment which fosters growth and rehabilitation.
  • Work with students at various levels of mathematics knowledge within the same teaching environment.
  • Work with students who have graduated from the developmental mathematics program on more advance mathematics classes.
  • Show more

Hub lead vs support staff skills

Common hub lead skills
  • Business, 100%
Common support staff skills
  • Customer Service, 9%
  • Developmental Disabilities, 7%
  • Mental Health, 6%
  • Meal Preparation, 6%
  • Direct Care, 6%
  • Home Maintenance, 6%

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