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Imac technician vs desktop support technician

The differences between imac technicians and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an imac technician and a desktop support technician. Additionally, an imac technician has an average salary of $56,894, which is higher than the $41,792 average annual salary of a desktop support technician.

The top three skills for an imac technician include cable management, technical support and desk side support. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.

Imac technician vs desktop support technician overview

Imac TechnicianDesktop Support Technician
Yearly salary$56,894$41,792
Hourly rate$27.35$20.09
Growth rate10%10%
Number of jobs59,073108,944
Job satisfaction-1
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 46%
Average age4242
Years of experience22

Imac technician vs desktop support technician salary

Imac technicians and desktop support technicians have different pay scales, as shown below.

Imac TechnicianDesktop Support Technician
Average salary$56,894$41,792
Salary rangeBetween $30,000 And $105,000Between $32,000 And $54,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-NTT Data International L.L.C.
Best paying industry-Finance

Differences between imac technician and desktop support technician education

There are a few differences between an imac technician and a desktop support technician in terms of educational background:

Imac TechnicianDesktop Support Technician
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 46%
Most common majorComputer ScienceComputer Information Systems
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Imac technician vs desktop support technician demographics

Here are the differences between imac technicians' and desktop support technicians' demographics:

Imac TechnicianDesktop Support Technician
Average age4242
Gender ratioMale, 88.5% Female, 11.5%Male, 89.8% Female, 10.2%
Race ratioBlack or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between imac technician and desktop support technician duties and responsibilities

Imac technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Configure tokens for VPN access.
  • Configure Cisco VPN and PGP hard disk encryption for laptops.
  • Contract under Bloomberg L.P. for a global computer migration project.
  • Work with internal customers to ensure correct operation of LAN/WAN workstations.
  • Assign service calls and complete in a timely fashion while monitoring SLA.
  • Show more

Desktop support technician example responsibilities.

  • Manage and troubleshoot network connectivity with TCP/IP
  • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy WINTERMS on CITRIX platform.
  • Blackberry and android setup and activation.
  • Support a legacy system which requires a client certificate and a specific Java version and configuration.
  • Show more

Imac technician vs desktop support technician skills

Common imac technician skills
  • Cable Management, 24%
  • Technical Support, 23%
  • Desk Side Support, 11%
  • Workstations, 9%
  • Image PC, 7%
  • Remedy, 4%
Common desktop support technician skills
  • Customer Service, 12%
  • Desktop Support, 10%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Remote Desktop, 3%
  • Laptop Computers, 3%

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