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Imac technician vs services desk technician

The differences between imac technicians and services desk technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an imac technician and a services desk technician. Additionally, an imac technician has an average salary of $56,894, which is higher than the $42,123 average annual salary of a services desk technician.

The top three skills for an imac technician include cable management, technical support and desk side support. The most important skills for a services desk technician are service desk, customer service, and troubleshoot.

Imac technician vs services desk technician overview

Imac TechnicianServices Desk Technician
Yearly salary$56,894$42,123
Hourly rate$27.35$20.25
Growth rate10%10%
Number of jobs59,073145,853
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 46%
Average age4242
Years of experience22

Imac technician vs services desk technician salary

Imac technicians and services desk technicians have different pay scales, as shown below.

Imac TechnicianServices Desk Technician
Average salary$56,894$42,123
Salary rangeBetween $30,000 And $105,000Between $31,000 And $55,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Forum Energy Technologies
Best paying industry-Government

Differences between imac technician and services desk technician education

There are a few differences between an imac technician and a services desk technician in terms of educational background:

Imac TechnicianServices Desk Technician
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 46%
Most common majorComputer ScienceInformation Technology
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Imac technician vs services desk technician demographics

Here are the differences between imac technicians' and services desk technicians' demographics:

Imac TechnicianServices Desk Technician
Average age4242
Gender ratioMale, 88.5% Female, 11.5%Male, 79.0% Female, 21.0%
Race ratioBlack or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between imac technician and services desk technician duties and responsibilities

Imac technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Configure tokens for VPN access.
  • Configure Cisco VPN and PGP hard disk encryption for laptops.
  • Contract under Bloomberg L.P. for a global computer migration project.
  • Work with internal customers to ensure correct operation of LAN/WAN workstations.
  • Assign service calls and complete in a timely fashion while monitoring SLA.
  • Show more

Services desk technician example responsibilities.

  • Recognize for ability to achieve SLA's while driving down incident resolution time and improving customer satisfaction
  • Deploy new workstations and printers, installing operating systems, applications, and drivers, and configuring network properties and hardware.
  • Provide general technical support and troubleshoot desktop systems and software.
  • Assist users with proper management of schedule SCCM push updates.
  • Assist coworkers trough troubleshooting windows and mac Scottsdale, AZ operating systems.
  • Provide assistance, troubleshoot, upgrade and install PC hardware, software and peripherals.
  • Show more

Imac technician vs services desk technician skills

Common imac technician skills
  • Cable Management, 24%
  • Technical Support, 23%
  • Desk Side Support, 11%
  • Workstations, 9%
  • Image PC, 7%
  • Remedy, 4%
Common services desk technician skills
  • Service Desk, 15%
  • Customer Service, 14%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • ITIL, 3%
  • Phone Calls, 2%

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