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Imac technician vs technician support tier

The differences between imac technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an imac technician and a technician support tier. Additionally, an imac technician has an average salary of $56,894, which is higher than the $54,889 average annual salary of a technician support tier.

The top three skills for an imac technician include cable management, technical support and desk side support. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Imac technician vs technician support tier overview

Imac TechnicianTechnician Support Tier
Yearly salary$56,894$54,889
Hourly rate$27.35$26.39
Growth rate10%10%
Number of jobs59,073109,671
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 37%
Average age4242
Years of experience22

Imac technician vs technician support tier salary

Imac technicians and technician support tiers have different pay scales, as shown below.

Imac TechnicianTechnician Support Tier
Average salary$56,894$54,889
Salary rangeBetween $30,000 And $105,000Between $38,000 And $78,000
Highest paying City-Benicia, CA
Highest paying state-New York
Best paying company-Scantron
Best paying industry-Technology

Differences between imac technician and technician support tier education

There are a few differences between an imac technician and a technician support tier in terms of educational background:

Imac TechnicianTechnician Support Tier
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 37%
Most common majorComputer ScienceBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Imac technician vs technician support tier demographics

Here are the differences between imac technicians' and technician support tiers' demographics:

Imac TechnicianTechnician Support Tier
Average age4242
Gender ratioMale, 88.5% Female, 11.5%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between imac technician and technician support tier duties and responsibilities

Imac technician example responsibilities.

  • Develop Java base IAM system components to manage security and authorizations.
  • Configure tokens for VPN access.
  • Configure Cisco VPN and PGP hard disk encryption for laptops.
  • Contract under Bloomberg L.P. for a global computer migration project.
  • Work with internal customers to ensure correct operation of LAN/WAN workstations.
  • Assign service calls and complete in a timely fashion while monitoring SLA.
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Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
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Imac technician vs technician support tier skills

Common imac technician skills
  • Cable Management, 24%
  • Technical Support, 23%
  • Desk Side Support, 11%
  • Workstations, 9%
  • Image PC, 7%
  • Remedy, 4%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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