Implementation coordinator work from home jobs

About us: Brado is a consumer engagement firm. Our mission is to become the best in the world at empowering brands and organizations to engage with people on their most important life journeys. Across marketing, communications, innovation and consumer engagement technology, we provide transformative results for our clients. Brado offers market research and strategy services, digital marketing services as well as an integrated consumer engagement technology solution. Our Values: At Brado, we value the individual. We believe work and life can be synergistic and should not be at odds. The joy and renewal you get from each source must fuel the other. We have and will continue to cultivate a team who celebrates our diversity of thoughts, beliefs, backgrounds, and lifestyles. We are driven by our passion to do great work with great clients that are truly changing lives. The Role: Position Summary The Delivery Coordinator (SaaS Implementation Coordinator) serves as the operational hub for client onboarding and implementation of our conversational AI platform. You'll manage timelines, drive alignment across internal teams, and ensure a smooth, successful implementation experience. This role requires strong project management skills, attention to detail, and a proactive mindset. You'll work closely with the Client Success Lead to ensure delivery is not just on time and on spec but also aligned to client goals and long-term success. Ideal candidates for this role live in the St. Louis metro area. Quite a few members of our Delivery team live in St. Louis and are in our office 2 or 3 days each week to collaborate and meet in person. Key Areas of Responsibility Project Management & Coordination * Own the end-to-end delivery timeline, from kickoff through launch, and into ongoing optimizations. * Facilitate project planning, status updates, and progress tracking across all workstreams (strategy, studio, digital marketing, analytics, configuration, engineering, Q/A) * Ensure task clarity, on-time execution, and proactive risk management Collaboration with Client Success Lead * Act as the operational counterpart to the Client Success Lead, focusing on execution while they focus on client alignment and relationship growth * Partner with Client Success Lead to translate client goals into delivery plans and track how implementation decisions support those plans * Keep the Client Success Lead informed of delivery progress, blockers, and dependencies so they can manage expectations and proactively engage the client * Collaborate on client-facing communications, ensuring clarity around timelines, deliverables, and status updates Client Engagement & Communication * Support key client touchpoints, such as onboarding sessions and milestone reviews * Coordinate feedback loops and ensure client input is captured, documented, and actioned * Build trust through clear, reliable communication and attention to detail Quality Control & Launch Readiness * Oversee testing, QA, and final launch prep * Ensure all platform elements are accurately configured, aligned to scope, and approved by key stakeholders * Support post-launch support and performance monitoring work streams Process & Documentation * Maintain detailed documentation of timelines, tasks, decisions, and meeting outcomes * Identify opportunities to improve implementation process, checklists, and workflows * Bachelor's degree in Marketing, Communications, Business or equivalent experience. * Aligns with our values: People, Commitment, Aspiration, Trustworthiness & Impact * 3+ years of experience in project coordination or delivery management, ideally in digital health, SaaS, or healthcare technology * Excellent organizational and multitasking skills with a bias for action * Proven ability to coordinate across cross-functional teams and manage complex timelines * Strong written and verbal communication skills * Experience with project management tools * Familiarity with conversational AI or healthcare is a plus * Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Family Leave (Maternity, Paternity) * Short Term & Long Term Disability * Training & Development * Work From Home

FinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts-like leases, prepaids, and accruals-that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks. FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years. Solve the Problems That Matter Most We are looking for an Implementation Coordinator to join our Professional Services team. This role is responsible for getting clients onboarded and adopting the FinQuery application after the purchase order is signed. Implementation Coordinators will walk clients through FinQuery's on-boarding process, ensure that the project timeline is adhered to, and be a focal point for information flowing to and from the client. As the point of contact during on-boarding, this role is critical in ensuring that clients have a great first impression of our application and can start utilizing it as quickly as possible. How You'll Make an Impact: * Manage customer-facing project services * Coordinate with Sales, Professional Services and Customer Solutions to onboard multiple clients simultaneously accurately and efficiently * Engage with Engineering to resolve issues that arise in implementation and communicate product updates to the client * Initiate, plan and design project timelines based on client specifics and the availability of internal resources * Comply with department standards in accordance with SOC regulations, especially as it relates to confidential document management * Support development of business cases with the customer team, including solutions estimates * Communicate project status and milestones to the client in a consistent and effective manner * Manage customer relationships as well as the project team and internal experts * Coordinate with Professional Services team to input client data into the application and train clients on how to use the software * Use Salesforce and Monday to track project milestones and client interactions * Provides customer focused interaction ensuring timely response and effective follow-up on client and/or internal requests and/or issues. * Ensure client satisfaction and product/service adoption * Conduct all business in accordance with FinQuery policies and procedures * All other duties as assigned The Expertise You'll Bring: * Strong written and verbal communication skills * Must have strong organizational skills and be detail oriented. * Project management experience preferred * Developing experience with Salesforce, MS Office, and G-Suite * Demonstrated customer service skills Bonus Points If You Have: * 1-2 years of client facing experience preferred * 1-2 years of experience of working with a high growth or SaaS company * 4-year college degree or equivalent experience $52,631 - $81,462 a year The base pay range for this position is $52,631-81,462. Please note: The final salary for this position will be determined in FinQuery's sole discretion consistent with applicable law, and based on a variety of factors, including, but not limited to, the applicant's skills, qualifications for the role, job-related knowledge, work experience, and FinQuery's business and other operational considerations. Benefits For Your Growth & Career: Annual employee development program stipend of $2,000 for each employee Mentorship program (available immediately) Sabbatical program (4 weeks after 5 years of service) Advancement opportunities based on results, not politics For Your Financial Well-being: 401(k) plan with employer matching Signing stipend for a work-from-home setup For Your Health & Wellness: Great health benefits with multiple plan option Flexible PTO (including 11 holidays and your birthday off) Free gym membership at our office (Atlanta HQ) Casual dress environment (when in office) Catered lunches every Tuesday & Thursday (when in office) For Your Family & Life: Parental Leave Benefits Fertility/Adoption Assistance Annual tutoring stipend for your children About Us FinQuery is an AI-powered contract management and accounting automation company trusted by over 8,000 organizations worldwide. Serving public, private, and government entities, we specialize in automating the accounting for an organization's largest areas of spend-including leases, prepaids, and accruals. Our intelligent platform abstracts and consolidates source documents to provide a complete system of record. This is what sets us apart: we are the only provider offering this unified view, giving our customers the insight needed to control costs, ensure compliance, and solve the problems that matter most. FinQuery is an equal opportunity employer to all persons, free from restrictions and prejudice based upon race, color, creed, religion, sex, domestic relationship status, parental status, family status, sexual orientation, national origin, gender identity, age, and disability status. FinQuery maintains a drug-free workplace.

Orbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to our shareholders, customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance Corporation has five business groups which offer innovative solutions across multiple industries including building and infrastructure, data communications, chemicals and more. In 2018, Orbia Advance Corporation bought a majority stake in Israeli-based Netafim, the world's leader in drip irrigation, and is helping the world 'grow more with less' as it helps to solve food and water scarcity. Orbia Advance Corporation has operations in 41 countries with more than 22,000 employees. We started as a producer of commodities and have evolved to become a provider of innovative solutions that address the global issues of rapid urbanization, water and food scarcity, and a growing and aging population. We're already a global leader in Polymers, Fluor, Building & Infrastructure, Datacom, and Precision Irrigation. We have embarked on a CEO-led transformation, as part of our journey to become a truly purpose-led, future fit company. Position: Sr. Implementation Coordinator Location: Knoxville, TN Description of work to be performed: Facilitate sponsored strategic initiatives leveraging project management framework and collaborative relationships with global cross-functional teams, diverse stakeholders, and vendors. Coordinate and manage complex projects from initiation to closure, while developing and maintaining project plans, identifying and mitigating risks and lessons learned, and ensuring project goals and timelines are met. Conduct stand-ups and weekly scrum calls with project teams to facilitate effective communication and progress tracking. Support Program Manager objectives to deliver incremental value by coordinating the integration of new information systems, technologies, and processes across ~20 individual sites. Audit project portfolio for compliance to PMO standards and ensure information is timely and accurate. Provide a high standard of technical training, onboarding, and assistance with respect to project engineering applications and technical information management within Smartsheet PMIS. Manage PMIS feedback loop to continuously develop blueprint templates to meet business needs. Coach individuals and teams towards a shared path to success, advocating for business-driven metrics & customer satisfaction. Identify and deliver creative and cost-effective custom processes and automation to improve safety and sustainability, operational efficiency, and business excellence across the organization. Qualifications / Requirements: The position requires a Bachelor's degree, or foreign degree equivalent, in Engineering or a related field and 5 years of progressively responsible post-Bachelor's degree experience in a related occupation. The position also requires PMP Certification; 3 years experience in technical project management; 5 years experience chartering global teams, influencing diverse stakeholders, and navigating priorities in complex projects; 3 years experience as advanced Smartsheet user (or other PMIS) including Portfolio Reporting, Control Center, and Admin experience; 3 years experience in managing capital projects via proactive monitoring and analysis of work breakdown structures to deliver incremental value and high-quality execution of scope, budget, and schedule; 3 years experience estimating and quantifying benefits for capital and lean manufacturing projects; 2 years experience in Project Management training facilitation and development of Standard Operating Procedures. 100% Remote Role. Telecommuting Permitted. Position reports into the company headquarters in Knoxville, TN. 20% regional travel required for business meetings or trainings (Tennessee, Utah, and other states). Dura Line will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background check (as applicable). Our Global brands: Dura-Line, Koura Global, Vestolit, Netafim, Alphagary, Wavin. They offer a broad range of value added solutions and finished products that contribute to customers' success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Orbia Advance Corporation delivers Total Value to customers, employees and investors worldwide, every day. Knoxville, TN, US Time Zone: Business Unit: BU Duraline USA (BU_DUR_07) Functional Area: FA Project Management (FA_PMO_01)

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily. This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree. Responsibilities • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively • Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors. • Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates. • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group's reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed. Minimum Qualifications • Bachelor's degree in related field • 7+ years in customer facing role and/or project management role • Experience with contract negotiations • Experience leading process improvement projects • Experience working with software • High sense of urgency • Strong sense of Customer Advocacy • Proven track record of successful project implementations • Excellent communication, presentation, and interpersonal skills • Ability to work independently and with a team to meet deadlines • Ability to recognize and articulate trends and insights across the customer Preferred Qualifications • Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline • Lean Six Sigma Green Belt Certification • PMP certification • Experience in access control • Experience in facility management • Experience with WMS, YMS, TMS implementation #LI-JS1 #LI-Hybrid The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

The Role This role requires 60-75% Travel. The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality. Responsibilities Technical Expertise: Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment. Stay up to date with the latest advancements in food processing technologies and best practices. Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes. Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing. Process Improvement: Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality. Recommend and implement process enhancements or automation where applicable. Instill optimized processes at manufacturing sites and challenge the status quo. Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations. Training and Education: Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation. Create and deliver educational materials and refresher workshops as needed. Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process. Team Management and Development Recruit, mentor, and manage other professionals responsible for supporting our production sites. Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully. Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members. Documentation and Reporting: Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required. Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch. Prepare reports for management and regulatory authorities as required. Support product specification development and reviews as needed to maintain speed to market for new products. Food Safety, Quality and Compliance: Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines. Develop and implement quality control protocols to maintain consistent product quality and safety. Identify and address any quality-related issues promptly and escalate to leadership with action plan. Aid compliance and accuracy involving product tracking, product security, and product creation. Safety & Compliance Be aware of hazards in the workspace. Retain and understand department specific training. Report safety incidents/ concerns and comply with follow-up actions. Be compliant with area safety requirements, state regulations and PPE requirements. Follow GMP, biosecurity, sanitation or other quality and compliance requirements. Perform record keeping accurately and completely as directed by a lead or supervisor. Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor. Report and escalate safety & quality concerns. Working Conditions While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions. Must be able to repetitively climb ladders and/or stairs and work from elevated platforms. Must be able to sit and/or stand for extended periods of time while maintaining focus. Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product. Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods. Ability to work in a fast-paced, changing, and challenging environment. Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil). Qualifications Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics. Extensive hands-on experience in food processing, preferably in various product categories. In-depth knowledge of food safety regulations and industry standards. The ability to travel 50-75% of the time and many times with short notice. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in cross-functional teams. Strong organizational and project management skills. Ability to plan, design experiments, and problem solve. Effective time-management skills and ability to multi-task Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance. Excellent verbal and written communication skills with coworkers and management. Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures. Additional Requirements Must pass any and all required background checks Must be and remain compliant with all legal or company regulations for working in the industry Must possess valid driver's license Must be a minimum of 21 years of age Must be approved by state badging agency to work in cannabis industry The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance. Green Thumb Pay Range$110,000-$140,000 USD

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Software Engineering Job Qualifications: Skills: Amazon Web Services (AWS), CMMI for Development, Copado (Platform), Salesforce (Software), Snowflake (Platform) Certifications: None Experience: 10 + years of related experience US Citizenship Required: No Job Description: At GDIT we build cutting-edge applications that help the end user accomplish their mission. We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on Salesforce/AWS Implementation Manager joining our team remotely to support Centers for Medicare & Medicaid Services (CMS). Work visa sponsorship will not be provided for this role. As a Salesforce/AWS Implementation Manager supporting CMS, you will lead a team of talented DevOps engineers while overseeing the configuration integrity of all enterprise applications, including Salesforce, AWS, Snowflake, Tableau, and our Copado DevOps platform. You will leverage industry best practices, including the Capability Maturity Model Integration (CMMI) framework, to drive efficiency, compliance, and velocity while maturing our practices toward DevSecOps. In this role, a typical day will include: Defining and executing the enterprise DevOps and Configuration Management (CM) roadmap, leveraging industry frameworks such as CMMI to establish process definitions, measurements, and continuous improvement standards. Leading, managing, and mentoring a team of DevOps engineers, fostering a high-performance culture aligned with best practices for process maturity and ownership. Defining and implementing a unified CM strategy leveraging GIT that standardizes practices across multiple, distinct platforms (Salesforce, AWS, Snowflake, Tableau, etc.), ensuring the consistency and traceability required for regulatory compliance and CMMI Maturity levels. Designing, building, and optimizing robust, automated CI/CD pipelines using tools like Copado (for Salesforce), Jenkins and AWS CDK, integrating automation efforts across all application lifecycles. Driving the evolution of our current DevOps practices into a full DevSecOps model, integrating security automated testing, compliance checks, and vulnerability management throughout the entire CI/CD pipeline and infrastructure lifecycle. Overseeing the configuration integrity of all application environments (Dev, Test, Prod), managing metadata and data integrity for enterprise platforms and ensuring effective and efficient change management processes across methodologies (SAFe Agile). Implementing rigorous auditing processes and controls to ensure all platform configurations adhere to internal policies, security standards, and regulatory requirements {e.g. CMMI compliance} and ensuring that all corrective actions are tracked to closure. Producing and providing input into program-level reports, metrics, and dashboards for CMMI Compliance, offering key CM measurement data to program management in accordance with established plans for data-driven decision-making. WHAT YOU'LL NEED: Bachelor's degree and 10+ years' experience in configuration management for a software development organization. 5+ years of experience as a Release Manager, including Salesforce, in an enterprise-level environment. Expert with CMMI (specifically CMMI-DEV ML-3) process & framework. Expert understanding of configuration challenges and deployment strategies for enterprise SaaS/cloud platforms including Salesforce, AWS, and Snowflake. Strong understanding of metadata component types (custom fields, flows, Apex) within Salesforce. Expertise with branching strategies, version control (Git), pipeline automation, and orchestration using tools like Copado, Jenkins, AWS CDK, GitHub. Experience with Continuous Development/Deployment/Integration (CI/CD/I) design and best practices, and excellent knowledge in code deployment version conflict resolution. Experience working with JIRA and Confluence. Experience with Agile methodologies and frameworks such as, but not limited to: SAFe, Scrum, Kanban. Experience leading and/or managing a remote distributed team. Candidate must be able to obtain Public Trust clearance. Candidate must have lived in the United States at least three (3) out of the last five (5) years. PREFERRED QUALIFICATIONS: Experience implementing complex Salesforce DevOps pipelines with Copado or similar tools. CMMI Associate Certification or higher. Active Salesforce, AWS, and/or Copado certifications Certified SAFe Agilist, SAFe Practitioner or other Agile certification Experience integrating security best practices and compliance scanning into the CI/CD pipeline (DevSecOps). Hands-on experience with configuration management practices specific to data warehousing such and/or Business Intelligence tools such as Tableau Healthcare Service Industry or Center for Medicare and Medicaid Services (CMS) experience Ability to manage time effectively, to work under time pressure, to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change it. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you! Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects. You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome. You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time. You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning. You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company. About the role: As an early implementation manager at Vesta, you'll work closely with the team to: lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success. become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle. collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients. develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues. build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work. Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with a hub in San Francisco Generous Work-From-Anywhere & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.

About RadformationRadformation is transforming the way cancer clinics deliver care. Our innovative software automates and standardizes radiation oncology workflows, enabling clinicians to plan and deliver treatments faster, safer, and more consistently, so patients everywhere can receive the same high-quality care. Our software focuses on three key areas: • Time savings through automation • Error reduction through automated systems • Increased quality care through advanced algorithms and workflows We are a fully remote, mission-driven team united by a shared goal: to reduce cancer's global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient's treatment quality depends on where they live. Why This Role MattersIn this role, you will help radiation oncology clinics successfully adopt and optimize Radformation's software by turning complex clinical and technical situations into well-ordered plans of action. You will work closely with clinics, internal product teams, sales, IT, and engineering to deliver seamless implementations, provide training, and support best-practice workflows that improve efficiency and patient safety nationwide. Responsibilities Include:• Work with the sales team to provide custom demonstrations of Radformation software to prospective customers• Collaborate with Radformation IT and customer IT teams to prepare clinics for software installation, as needed• Provide new user training to newly installed clinics• Work directly with clinics to understand their challenges and provide solutions independently and/or in collaboration with the programming team• Host webinars to answer clinic questions and highlight product features• Test new versions of software to support development and quality assurance efforts• Develop training materials for distribution to clinics• Travel to trade shows and represent Radformation across North America, as needed• The working hours for this role will be 9:00am- 6:00pm or 10:00am-7:00pm Eastern Time Required Experience:• Minimum 2 years of experience in clinical dosimetry using Eclipse TPS• Strong critical thinking skills• Exceptional presentation skills• Positive attitude and passion for excellence in patient care Preferred Experience:• 5 years of experience in clinical dosimetry• Teaching experience in dosimetry• Customer service experience• Project management experience AI & Hiring IntegrityAt Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Using such tools during the process may affect your candidacy. Benefits & Perks - What Makes Us RADWe care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. The salary range for this role is $135,000-$155,000 OTE. For US teammates (via TriNet):Health & Wellness • Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected • Health coverage starting on day one • Short-term and long-term disability and supplementary life insurance Financial & Professional Growth • 401(k) with employer match vested immediately • Annual reimbursement for professional memberships • Conference attendance and continued learning opportunities Work-Life Balance & Perks • Self-managed PTO and 10 paid holidays • Monthly internet stipend • Company-issued laptop and one-time home office setup stipend • Fully remote work environment with virtual events and yearly retreats For global teammates (via Deel): At Radformation, we want every team member to feel supported, no matter where they live. For teammates outside the US, we provide benefits that align with local laws and standards through our Employer of Record partners, ensuring fairness, equity, and local compliance. Our Commitment to DiversityCancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees. Agency & Candidate Safety NoticeRadformation does not accept unsolicited resumes from agencies without a signed agreement in place. We do not partner with third-party recruiters unless explicitly stated. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact ************************.

The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience. Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience. This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities Customer Onboarding & Implementation Management Lead and manage the full lifecycle of the customer onboarding process through go-live. Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations. Coordinate internal readiness activities: Account Creation Customer Portal Hardware Ordering / Procurement (A Stock) B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”) Warehouse Processing / Services Configuration Services (Asset Tagging, Imaging, Software Installations, etc.) Reporting (Service Levels, KPIs, ASN, Invoicing, etc.) Serve as the primary point of contact for onboarding-related inquiries and updates. Cross-Functional Collaboration Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned. Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered. Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process. Customer Experience & Success Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements. Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met. Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction. Documentation & Reporting Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists. Prepare and maintain implementation documents, including technical specifications, and work instructions. Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders. Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency. Risk Management & Compliance Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges. Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations. Continuous Improvement Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements. Contribute to developing scalable onboarding methodologies and tools for future customers. Qualifications and Skills Education: Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field. Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus. Experience: 3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment. Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain). Experience managing customer-facing initiatives and ensuring service delivery excellence. Skills: Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers. Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail. Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables. Communication: Excellent written and verbal communication skills, capable of translating technical information. Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes. Technical Skills: Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with CRM or onboarding software (ServiceNow, etc.) preferred. Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial. Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials. Soft Skills: Exceptional interpersonal and teamwork skills. Customer-first mindset with a focus on long-term relationship building. Adaptability to changing priorities and customer requirements. Strong initiative and accountability in driving results. Working Conditions Full-time position; occasional travel may be required for customer visits or cross-functional workshops. This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Additional Information The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention. Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

As a member of our incredible team, here is what you'll do: Arrive Health is seeking a Manager of Product Ownership and Implementations to join our growing team. In this role, you will lead our Product Ownership function and oversee a Product Success Specialist, ensuring the highest quality product delivery and successful customer implementations. This is a hands-on leadership role: you'll contribute directly as a product owner while guiding the team to foster seamless internal and external collaboration. As our organization continues to grow, this position will expand in scope, offering increased leadership opportunities. The ideal candidate is a collaborative, detail-oriented leader who can balance strategic oversight with tactical execution, ensuring consistent, repeatable success. Among other things, here is what you will do: Manage and develop team members, fostering a collaborative, high-performing team culture. Actively participate in backlog management, requirements definition, story writing, prioritization, and acceptance criteria to drive delivery of high-quality solutions. Collaborate cross-functionally with Sales, Account Management, Product, and Engineering to align on requirements, project timelines, priorities, and deliverables. Partner with cross-functional stakeholders and external partners on discovery initiatives, product testing, and special projects that drive innovation. Define and implement repeatable processes and playbooks to enable scalable, efficient implementations and product delivery. Guide the team in documenting, prioritizing, and resolving product or implementation issues in collaboration with technical and clinical teams. Create an environment of continuous improvement where efficiency, scalability, and customer satisfaction are top of mind. Serve as a primary point of contact for project updates, issue management, and status reporting with internal stakeholders and external partners. Ideal qualifications we seek in a candidate: 5+ years of experience in product management, implementations, or related roles within the healthcare technology sector. Strong stakeholder management skills, with proven results working within cross-functional teams. Excellent communication and stakeholder management skills, with the ability to lead conversations with executives, clients, clinical, and technical teams. Demonstrated success managing product owners, implementation teams, or cross-functional delivery roles. Experience with tools such as Jira, Confluence, or similar documentation platforms. Experience working in an agile environment. Understanding of the healthcare value chain and healthcare IT. * Leadership reserves the right to vary minimum years of experience for exceptional candidates with advanced skills and a history of strong performance. Diverse teams build better products: At Arrive Health, we recognize that people come with a wealth of experience and talent beyond just the requirements of a job. If your experience is close to what you see listed here, please still consider applying as we are often recruiting for many positions and can work together to identify the correct role. Diversity of experience and skills, combined with our passion for healthcare, is what continues to drive us to innovate. We encourage people from all backgrounds to apply to our positions. This is a full-time remote position, with the option of traveling to cowork in our Denver, CO headquarters a few times a year. The successful candidate must already have authorization to work in the United States. At this time, Arrive Health does not offer sponsorship. All candidate information will be held in confidence, and in accordance with EEOC guidelines. Perks and Benefits: Our people are our most important asset, and we want to support our employees by offering a competitive and robust benefits package. We strive to be a preferred place and our perks and benefits include a variety of offerings tailored to support our amazing people in the most meaningful ways. Medical insurance with 90% employer paid premiums for our employees. Vision and dental covered at 100% Health saving account with employer contribution and flexible spending accounts 401k and company stock options Paid Leaves of absence, LTD and life insurance plans Paid maternity and paternity leaves at 100% Inclusive paid time off policy 9 company holidays and 2 floating holidays 6 company disconnect days so all our employees can prioritize their mental health and wellbeing Remote first company Denver, CO and Columbus, OH office coworking spaces Gym reimbursement through Anthem Home office setup for new employees Monthly snack box Anticipated hiring range for this position: $118,000 to $130,000 Annually

ai Ola is a deep tech lab specializing in Conversational AI, Voice AI, and Speech Technologies. We develop advanced ASR (Automatic Speech Recognition) and TTS (Text-to-Speech) solutions that deliver over 95% accuracy in any language, accent, or environment. Our platform empowers enterprises to convert spoken workflows into structured, actionable data in real time. Clients include leaders in aviation, retail, healthcare, and manufacturing. Role Overview We are seeking a highly driven and detail-oriented Enterprise Implementation Manager to lead the delivery and long-term success of our largest enterprise accounts, including Fortune 500 companies. This role goes beyond coordination - it requires end-to-end accountability for client programs as well as hands-on technical ownership. You will manage onboarding, implementation, and adoption across multiple projects while also getting directly involved in account setup, workflow administration, and system configuration. The ideal candidate is not afraid to "get their hands dirty," quickly learning and mastering new tools, ensuring accuracy in setup, and independently executing technical tasks. This is a client-facing role that requires exceptional project management discipline, cross-functional leadership, technical acumen, and client-facing confidence. Requirements * B.A./B.Sc. in Business, Engineering, Computer Science, Industrial Engineering, or related field. * 3-5 years of experience in Program Management, Implementation, or Enterprise Delivery (preferably in B2B SaaS/AI)- a must * Proven ability to manage enterprise accounts end-to-end and own delivery outcomes- a must * Demonstrated technical aptitude: configuring workflows, administering accounts, and mastering new internal tools- nice to have * Strong project management skills with the ability to set timelines, enforce accountability, and deliver results. * Experience coordinating across global teams (including offshore). * Hands-on technical background (software development, solutions engineering, or technical support) is a strong plus. * Excellent communication and presentation skills, including with executive stakeholders. * Startup experience is nice to have - ability to work in ambiguous environments is important. * Remote work with monthly client visits. Success in this role is measured by client adoption, program expansion, and accuracy of implementation (low error rates in configuration/setup). Responsibilities Program Ownership * Own end-to-end delivery of enterprise programs, from onboarding through expansion. * Manage multiple workstreams and timelines, ensuring milestones are met and dependencies are managed. * Coordinate cross-functional collaboration with Product, R&D, and offshore teams. * Act as the accountable owner of program success, ensuring no gaps in execution while being highly detail oriented. Technical Setup * Configure client accounts, including user management, permissions, and workflow setup. * Operate ai Ola's internal tools and platforms, learning new features quickly and applying them independently. * Troubleshoot and resolve setup-related issues to prevent client-facing errors. * Collaborate with technical teams to ensure correct integrations and configurations. Client Management * Serve as the primary point of contact for enterprise clients, maintaining strong executive and operational relationships. * Provide proactive communication, reporting, and leadership across all active projects. * Ensure a reliable presence in client-facing meetings, leading with professionalism and accountability. Enablement & Adoption * Lead workshops, training sessions, and onboarding tailored to customer teams and use cases. * Guide clients in leveraging AI-driven workflows to achieve measurable results. * Deliver POCs, demos, and enablement sessions with technical precision. Internal Leadership * Represent the customer internally, surfacing needs and blockers to leadership. * Work closely with Product and Engineering to troubleshoot, prioritize features, and improve workflows. * Report on account health, adoption metrics, and ROI impact. Salary Range is between 110-140K annually.

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. About the Role:As a Implementation Manager, you will lead our clients' onboarding and implementation process, ensuring they unlock the full potential of Level AI to enhance the customer experience.You will be responsible for understanding client business requirements, facilitating data integrations, configuring and training on the Level AI products including Auto-QA, Analytics, Voice of the Customer, Agent Assist, and Screen Recording among others, all while driving efficient time to value. Key Responsibilities :- Serve as the primary point of contact for key client accounts, building and maintaining strong relationships with clients.- Successfully handle onboarding of multiple clients simultaneously Understand clients' business objectives- Understand clients' technical requirements which may require leading technical discovery sessions to ensure that our AI-powered customer support solutions are configured appropriately to meet their needs- Collaborate with internal teams, including sales, product, engineering, and customer support, to address client needs and resolve technical issues.- Develop and maintain a deep understanding of our AI-powered customer support solutions, and effectively communicate technical information to clients.- Identify opportunities for upselling and cross-selling our solutions to existing clients.- Track and report on key account metrics, such as customer satisfaction and product usage, and use this information to drive improvements in our solutions. Requirements :- Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience- 3+ years of experience in a hands on technical role; 1 + years of experience delivering successful customer implementations- Strong technical background with experience working with SaaS platforms, interacting with APIs, and using cloud services.- Excellent project management skills with the ability to juggle multiple projects simultaneously.- Ability to translate complex concepts into actionable items to non-technical stakeholders- Strong communication skills in English (both written and verbal).Entrepreneurial & Problem-Solving Attitude - Self-motivated, adaptable, and resourceful in tackling implementation challenges Optional Requirements :- Experience with integrating with CRMs such as Salesforce- Familiarity with intent-based and generative artificial intelligence- Experience with Telephony Systems such as AWS Connect, Five9 and Genesys.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What you can expect working with us: You will rewrite a massive industry with 10000s of businesses.You will be introducing technology to the moving industry, an industry previously untouched by software. By working with our customer base, you will provide them more time, revenue, and speed - radically uplifting the entire moving experience for everyone in the world. We accompany our customers every step of the way from the moment they partner with us to the end of their journey. We bring passion to what we do every day because what we do matters to real people. You will likely determine the fate of our company.We are a customer-driven team that tackles problems with empathy and logical reasoning. We aim to truly solve problems for our customers and accomplish this through a thorough process of problem discovery, user research, user testing, and iteration. We're looking for experienced, thoughtful product engineers who enjoy solving real-world problems and seeing their software used by thousands of people everyday. You will work with a smart and action-oriented team.At Supermove, we are trying to do what's nearly impossible - to create an enduring and iconic company. We are relentless and ambitious with all of our goals. We move extremely quickly, and prefer to iterate rather than deliberate. We always operate with full trust and transparency, knowing that our top priority is to achieve our vision to the best of our ability.Roles & Responsibilities Skillfully project manage a portfolio of ~10 customer accounts that have recently signed up for Supermove and are ready to deploy Keep every stakeholder accountable by regularly knowing exactly which step of the project they are in, and which date they plan to keep their next step Coordinate cross-functionally by regularly updating a public and internal project plan for each customer Build and maintain senior-level relationships with your customer accounts while creating a premium and high-caliber experience Collaborate with customers by solving complex problems with out-of-the-box solutions to strategically and continually increase product value - All with the goal of launching them onto our software end to end Master knowledge about our product in order to effectively visualize what success means for the customer Competencies Project Management Create project plan for end to end implementation with limited guidance Execute project plan working with various stakeholders at the customer and within Supermove Strong written/verbal communication Simplify & explain complex product concepts to a non technical customer base Comfort leading meetings with moving company owners & leaders (VP+ level audience) Ability to write / communicate product requests to the PMs / EPD teams Experience solutioning with customers (e.g., figure out how the product can help them achieve X, Y, Z workflows) Vertical SaaS experience preferred Be able to pick up industry specific expertise quickly through onsites & enablement modules Have worked with software products before so they have a baseline understanding of how to translate workflow requirements to config/product requests Summary: Can you create a project plan to get a large moving company implemented and work with various members of the Supermove/customer's org to execute the plan? Skills & Experience You have at least 2-4+ years of experience as an Implementation Manager (leading account implementation processes in the software or technology area, strongly preferred if coming from Vertical SaaS) 2-3 years if you have several strong internships and work experience at Series A-C companies You have been a primary owner of customer implementation and know what it takes to make Enterprise customers successful Expected Outcomes First 30 days: Shadow & Train - Goal is to get up to speed quickly and end this by leading your first customer meeting successfully First 60 days: Accelerate - Become a fully ramped CX team member First 90 days: Excel - Contribute to key projects and impact customers After 90 days: Act as primary point of contact between Supermove and its Enterprise customers throughout the implementation phase Be able to successfully project manage multiple, concurrent implementations of varying complexity Meet all customer needs and deliverables according to proposed timelines Proactively communicate with customers to ensure a timely completion of migration Monitor and analyze customer's usage of application with an eye towards driving deeper platform adoption Identify potential churn risk and lead proactive remediation efforts to mitigate and retain customers Collaborate cross functionally with Sales, Customer Success Managers, Engineering, and Product teams to optimize service delivery Why this role Large amount of ownership within the first 3 months of joining. You will be introducing technology to the moving industry, an industry previously untouched by software. By working with our customer base, you will provide them more time, revenue, and speed - radically uplifting the entire moving experience for everyone in the world. Actively manage and drive successful implementations across a portfolio of moving companies and play a key role in deploying our software. You will directly influence the company's continued success. Why SupermoveWe create an organizational culture where we are transparent, people feel comfortable being themselves, ensuring everyone is heard and listened to. As an Equal Opportunity Employer, we mitigate bias across our hiring process: consistent hiring practices and working towards fair treatment, access, and opportunities for all individuals. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.You will rewrite an entire industry.You will introduce innovative technology to redesign the moving industry's daily workflows from the ground up. By coming up with new strategies to grow our customer base, you will provide these businesses time, revenue, and speed - radically uplifting the entire moving experience.You will likely determine the fate of our company As one of Supermove's first members of the design team, you will scale our product to thousands of companies. You have a big upside if we execute well, and we can't do this without you.You will work with a smart and action-oriented team At Supermove, we are trying to do what's nearly impossible - to create an enduring and iconic company. We are relentless and ambitious with all of our goals. We move extremely quickly and prefer to iterate rather than deliberate. We always operate with full trust and transparency, knowing that our top priority is to achieve our vision to the best of our ability. Additional Perks & Benefits:Market comp, medical, vision, dental. Remote first Provide direct input to overall company strategy.

Who is Aiwyn and what do we do? Aiwyn is transforming the way accounting firms manage the entire revenue lifecycle. Backed by top-tier investors like Bessemer, KKR, and Revolution, we're one of the fastest-growing scale-up SaaS companies in the world. We build category-defining technology-and we're doing it with world-class people, processes, and products. What will you do in this role? At Aiwyn, our Implementation team is pivotal to our company's success. You will be a key member of our fast-growing and high-performing Go-To-Market (GTM) organization working to deliver an unparalleled experience to our customers and integration partners as we work to 1) onboard and educate new firms in using our software modules, 2) advise firms on best operational practices when using Aiwyn's software, 3) provide the customer a transparent, supported experience as they go-live with our products. In this role, you will primarily be working with representatives from our customer firms to manage the Implementation process, acting as the primary lead for interfacing with customers throughout implementation, configuring their system based on their chosen specifications, training the firms on what to expect from the experience of using our software and testing the data flowing through our software. You will also be integral in designing and refining our standard operating procedures as well as contributing and leading internal development and improvement projects.What will your day-to-day responsibilities look like? Managing multiple Implementations at once Frequently meeting with Firms to configure, test, and train their staff during their time in Implementation Traveling onsite in certain cases where a detailed training or workshop is needed for the firm (less than 10%) Manage activities, timelines, and dependencies for internal and external sharing ClickUp using our implementation project-management system. Balancing creative problem-solving with process consultation to ensure an individual firm's needs are met with our software. Taking ownership of internal projects, collaborating with team members inside and outside of Implementation, to help our team rapidly evolve. The ideal candidate for this role: Has 3 plus years of experience in B2B SaaS customer-facing implementations Has a deep-rooted passion for problem-solving and yearns for customer delight Can take initiative and drive progress, even when all the answers are not yet in front of them Has strong written and verbal communication skills with the ability to take complex situations and explain them simply. Has previous experience with customer-facing Project Management, Onboarding, and Implementation Is highly proficient in English, with excellent written grammar and spelling. Has expertise and confidence in managing the expectations of stakeholders at various levels (from Administrator to CFO) Preferable experience also includes: Experience working in the accounting firm industry Experience with ClickUp Work Management Software Experience working with Hubspot and Jira Benefits and Perks The big-picture value proposition of this role is simple: join us, and you'll be paid competitively to have freedom in solving worthwhile, challenging problems alongside other A-players at a fast growing SaaS startup led by an experienced and successful co-founding team with industry experience. Other benefits include: Adventure travel stipend - you receive a $1,000 travel reimbursement on your work anniversary each year. We encourage our team to recharge and explore the world beyond their home office walls. Remote, work-from-anywhere culture Flexible PTO World Class health benefits - we believe in fostering flourishing teams by providing benefits that go beyond the usual standards - Health, vision, dental, HSA/FSA, and mental health support. Stock options - every Full Time Employee has ownership in Aiwyn's future and success. 401(k) matching Our Values: Relentless by Design Owners not Renters Trust at the Core Aiwyn is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Candidate information will be treated in accordance with our CCPA privacy notice which can be found here: *************************

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Manager in the United States. As an Implementation Manager, you will play a critical role in onboarding new clients and ensuring a seamless implementation experience. You will manage projects end-to-end, coordinating cross-functional teams to deliver timely and successful outcomes. Acting as the primary point of contact for client stakeholders, you will facilitate communication, mitigate risks, and resolve issues proactively. This role requires strong organizational skills, problem-solving abilities, and the ability to balance multiple priorities in a fast-paced, remote-first environment. You will continuously evaluate and optimize implementation processes, ensuring client satisfaction while contributing to the growth and efficiency of the team. Accountabilities In this role, you will be responsible for: Managing the full implementation lifecycle for new clients, from project kickoff to go-live, ensuring milestones are achieved within agreed timelines. Acting as the main point of contact for client stakeholders, providing updates, addressing concerns, and facilitating effective communication. Collaborating closely with Customer Success Managers and internal teams to align implementation activities with client objectives. Identifying and mitigating risks that may impact project delivery, proactively addressing any issues or roadblocks. Maintaining accurate documentation, including project plans, timelines, and client communications. Continuously evaluating and optimizing implementation processes to improve efficiency and client experience. Requirements The ideal candidate will have: Previous experience in project management, preferably in SaaS or software implementation. Strong interpersonal and communication skills, capable of managing client relationships effectively. Excellent problem-solving abilities and the capacity to identify and resolve issues promptly. Ability to prioritize tasks, manage multiple projects, and meet deadlines. Basic understanding of SaaS products and the technical concepts involved in implementation. Comfort working in a start-up or remote-first environment. Fluency in English, both written and spoken. Benefits This role offers a competitive benefits package, including: Fully remote position with flexibility across the U.S. (within specified states). Collaborative, supportive, and feedback-oriented work environment. Competitive compensation package. Opportunities to work with cutting-edge technologies such as GenAI. Annual company events for team building and engagement. Autonomy to cultivate personal workflows and processes while contributing to overall team success. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

At Commure, our mission is to simplify healthcare. We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry. Our growing suite of AI solutions spans ambient AI clinical documentation, provider copilots, autonomous coding, revenue cycle management and more - all designed for providers & administrators to focus on what matters most: providing care. Healthcare is a $4.5 trillion industry with more than $500 billion spent annually on administrative costs, and Commure is at the heart of transforming it. We power over 500,000 clinicians across hundreds of care sites nationwide - more than $10 billion flows through our systems and we support over 100 million patient interactions. With new product launches on the horizon, expansion into additional care segments, and a bold vision to tackle healthcare's most pressing challenges, our ambition is to move from upstart innovator to the industry standard over the next few years. Commure was recently named to Fortune's Future 50 list for 2025 and is backed by world-class investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital, Elad Gil, and more. Commure has achieved over 300% year-over-year growth for the past two years and this is only the beginning. Healthcare's moment for AI-powered transformation is here, and we're building the technology to power it. Come join us in shaping the future of healthcare. About the Role We are seeking an experienced Activation Lead at the Manager/Senior Manager level to drive the successful implementation and adoption of Commure's product suite across our enterprise healthcare clients. This senior role is crucial in ensuring smooth client onboarding, rapid time-to-value, and will involve leading a team of implementation specialists while managing our most strategic client relationships. This role is entirely remote-based with travel requirements What You'll Do Drive end-to-end activation projects for new strategic clients, from kickoff to go-live and steady state Define and standardize implementation methodologies and best practices across the organization Develop and execute comprehensive implementation plans aligned with client objectives and timelines Coordinate cross-functional teams including IT, clinical staff, and administrative personnel during the implementation Configure and customize Commure solutions to meet specific client requirements and workflows Design and build custom operational tools and dashboards using Retool to support client implementations and track metrics Create and maintain data pipelines and analytics workflows to monitor implementation progress Develop SQL queries and scripts to analyze client usage patterns and adoption metrics Design and deliver training programs for various user groups (providers, staff, administrators) Establish and track key performance indicators (KPIs) to measure implementation success Build automated reporting solutions to track implementation progress and success metrics Own and nurture C-level relationships during the activation phase, ensuring high satisfaction and adoption Create and maintain implementation documentation, best practices, and process improvements Collaborate with Product and Engineering teams to resolve technical issues during implementation Drive continuous improvement of implementation processes based on metrics and feedback Mentor junior team members and facilitate knowledge sharing across the organization What You Have Bachelor's degree in Healthcare Administration, Business, Computer Science, or related technical field 7+ years of experience in SaaS technology, healthcare technology or a similar role Technical aptitude with basic data analysis capabilities i.e. SQL and experience with data visualization tools (Looker, Tableau) Excellent project management skills with the ability to manage multiple strategic implementations simultaneously Superior communication and presentation skills, particularly with C-level stakeholders Experience with change management and stakeholder engagement at enterprise scale Ability to travel 25% of time (upwards of 50% based on site/client) for on-site client engagement Nice to Have Master's degree in relevant technical or healthcare field Experience with AI/ML technologies in healthcare Strong understanding of healthcare workflows and EHR systems (especially Epic) Experience with low-code platforms (Retool preferred) for creating operational dashboards and tools Ability to write and understand basic JavaScript/SQL for customizing implementations Background in clinical documentation or medical scribing Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process. Please be aware that all official communication from us will come exclusively from email addresses ending ******************, @commure.com ****************. Any emails from other domains are not affiliated with our organization. Employees will act in accordance with the organization's information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

We were tired of hearing that healthcare is broken, so we decided to do something about it. At Nomi Health, we believe the care itself isn't broken - it's the business of healthcare that gets in the way. Every year, more than $1 trillion is wasted on paperwork, delays, and middle layers that drive up costs and keep people from the care they need. We're rebuilding the system so it works the way it should: clear prices you can trust, faster payments that keep providers focused on patients, and data that helps employers make better decisions. Our work has already touched more than 30 million lives - from local communities in Michigan to some of the largest companies in the country. We are seeking a talented and passionate Implementations Manager to join our team in Salt Lake City, Utah. You will assist in the planning, coordination, and execution of healthcare IT implementations for new clients or system migrations. You will work closely with senior team members to ensure projects are completed successfully and meet client expectations.How You Will Make an Impact Assist in developing project plans, timelines, and deliverables for healthcare IT implementations. Support client engagements during the implementation process, providing updates and addressing client inquiries. Assist in configuring healthcare IT systems based on client requirements and specifications. Provide support in data migration activities, ensuring accuracy and completeness of data transfers. Participate in system testing and validation to ensure solutions meet quality standards and client needs. Maintain detailed documentation of implementation activities, including project plans and status reports. Mentor Operational Analysts in ongoing file support. What We Are Looking For Bachelor's degree in healthcare administration, information technology, business, or a related field. 2 + years of experience in healthcare IT implementations, project coordination, or a relevant internship. Basic knowledge of healthcare IT systems, EHRs, and data migration concepts. Familiarity with project management tools is a plus. Strong verbal and written communication skills, with the ability to interact professionally with clients and team members. Ability to troubleshoot issues and collaborate with team members to find solutions. Detail-oriented with excellent organizational skills to manage tasks and deadlines effectively. Nomi Health delivers disruptive healthcare solutions, in partnership with like-minded employers, public sector organizations, advisors (brokers/consultants), and payers/TPAs. We're a team of 300+ people who show up every day with the same mindset: don't settle for “that's just how it is.” Real change happens when you challenge the system, cut through the excuses, and build something better together.

Job Description Pay Range: $74,000 - $80,000 / year Other Forms of Compensation: Yearly Bonus Opportunity We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1481249. Additionally, you can get in front of the hiring manager faster and share what makes you unique with a Prerecorded Video Interview! Click here to learn more! The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! We are Tradecraft Outfitters. Leaders in delivering transformative craft coffee and tea experiences to restaurants, hotels, cafes, specialty grocers, foodservice operators, and offices. We bring choice and create experiences in the craft coffee and tea space by working with the best roasters and tea companies to deliver quality, innovation, performance and dependability. We value authenticity, local culture, people, craft, kindness and the inherent beauty of coffee and tea. We are a one-stop solution providing craft coffee and tea with the equipment, training, service and accessories needed to deliver memorable experiences. Job Summary Location: Flexible Remote (Preference for Midwest) Overview: If you have experience in the coffee industry, this role could be the perfect fit! The Field Implementation Manager (FIM) supports Tradecraft (TC) nationally by managing onboarding, installation, and activation of TC products and programs within Canteen operations. Acting as a bridge between business development and program management, the FIM ensures successful execution of specialty coffee initiatives across Canteen accounts. As a brand ambassador and subject matter expert, you'll educate teams, champion best practices, and drive growth throughout Canteen and Compass. This position offers remote flexibility, requires access to a major airport, and has a preference for candidates based in the Midwest. Key ResponsibilitiesTradecraft OCS Project Implementation Drive Specialty-tier, All Day Refreshment experiences within office refreshment spaces, ensuring timely project completion in assigned regions. Document and track new business rollouts and conversions, including status reports, work plans, and presentations. Implement end-to-end project plans and adjust as needed to meet changing requirements. Identify and mitigate risks throughout the project lifecycle; escalate issues when necessary. Communicate timelines and progress updates regularly to all stakeholders. Coffee Equipment Standards, Tools, and Training Develop tools and resources for Canteen technical departments across divisions. Define and enforce calibration and installation standards for Canteen's Core OCS equipment portfolio. Build strategic relationships with technical department leads in assigned regions. Provide technical support and consultation to Canteen tech operations. Assist in planning and executing three Technician University Summits annually; attend at least one in person. Hospitality Activation Collaborate with stakeholders to activate serviceability for Hospitality business, reducing third-party service costs and introducing new revenue streams. Coordinate or execute Expert-Level Training summits annually for Canteen and/or CBC Service Teams. Define core standards for installing, operating, and maintaining expert-level equipment. Requirements Project management training or experience preferred. Proficiency in Microsoft Office and Smartsheet. Demonstrated ability to lead organizational projects and client transitions. Ability to manage external resources in complex environments. Proven success in entrepreneurial settings with proactive customer service skills. Ability to work independently and collaboratively in fast-paced environments. Technical experience in coffee, tea, or food & beverage industry required. Experience with specialty coffee equipment is a must, including traditional espresso machines and super-automatic machines. Strong relationship management skills and openness to feedback. Desire for continuous learning and subject matter expertise. Ability to manage multiple priorities with a positive, can-do attitude. Travel up to 25% or as needed. Remote flexibility with preference for candidates based in the Midwest; must have access to a major airport. Associates at Tradecraft are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Req ID: 1481249 [[req_classification]]

The mission of the Security Installation Success Team is to create successful installations for our internal and external customers, by delivering courteous, consistent, and mistake-free installation support in a timely manner, and to provide oversight, guidance, and troubleshooting expertise on installation projects. The Sr. Coordinator, Security Installation Success, is responsible for promoting a culture of excellence and executing strategic business plans to meet our goals of world class support for field technicians and zero installation defects for our customers. This position is part of a team of Installation Coordinators, Specialists, and Engineers that provide end-to-end installation support to field engineers; supporting the achievement of all installation milestones, troubleshooting, and ensuring that all security services are installed, programmed, tested, and onboarded per the scope of work, with all expectations met, accurately, efficiently, and mistake free. This position requires someone with working knowledge and a strong technical background in all the Managed Business Security installation types, which include, but are not limited to Access Control, Business Intelligence Solutions, CCTV/VMS (IP and Analog), Intrusion and Fire Alarm Systems, and Two-Way Audio. Responsibilities Serve as the main contact for Field Engineers when they are performing new installations. Create successful installations for our internal and external customers by delivering courteous, consistent, and mistake-free installation support in a timely manner. Deliver expert, courteous, and efficient installation support through our chat/messaging platform, as well as by phone and email. Ensure consistent application of customer-specific Installation Success Guides and Checklists during all support interactions. Facilitate the achievement of installation milestones by providing effective troubleshooting support and ensuring that security services are installed, programmed, tested, and onboarded in accordance with the scope of work, with accuracy, efficiency, and attention to detail. Thoroughly document deliverables and work products, maintaining clear, concise, and accurate records of daily activities, support provided, and interactions. Demonstrate the ability to excel in a fast-paced environment by managing multiple installations at different stages of completion, while adeptly addressing complex internal and external customer requirements and expectations. Dedicate full effort to achieving goals, objectives, and key performance indicators (KPIs). Collaborate effectively with Field Operations, Project Management, Account Administration, and Customer Success teams; proactively gather necessary information and deliver timely status updates to ensure that customer expectations are consistently fulfilled. Determine the underlying causes of issues, incidents, and complaints while maintaining comprehensive documentation and case statistics. Ensure timely communication of any identified procedural or programmatic errors during installation support to the Sr. Manager, Security Installation Success. Maintain consistent communication with the Sr. Manager, Security Installation Success. Share information about opportunities for team improvement, such as training and equipment needs, alert them to possible risks or challenges, and quickly report any internal or external customer complaints you become aware of. Engage consistently in ongoing professional development by acquiring new skills, expanding knowledge, and strengthening competencies essential for driving success both individually and collectively within the team. Carry out additional duties and responsibilities as assigned. Core Competencies Demonstrates a proactive approach and the ability to work effectively both independently and collaboratively within team settings. Committed to consistently meeting and exceeding customer expectations. Exhibits a strong passion for technology, with expertise in supporting and troubleshooting complex installations. Applies innovative thinking and creative problem-solving to challenges as they arise. Possesses exceptional communication and influencing skills, ensuring clear and credible interactions both verbally and in writing with diverse audiences. Maintains a positive, solutions-oriented attitude, excelling at building rapport and motivating teams. Displays patience and understanding while guiding and educating Field Engineers during installation processes and troubleshooting activities. Highly detail-oriented, with robust organizational skills and an emphasis on accuracy and quality. Utilizes excellent time management abilities and has a proven track record of meeting deadlines. Adaptable and flexible, demonstrating a willingness to embrace and drive change to support organizational objectives. Eager to continuously learn and maintain up-to-date knowledge of technologies and solutions. Dedicated to ongoing professional development and continuous improvement. Qualifications A minimum of three (3) years' experience is required as a Field Technician or Help Desk Agent responsible for installation and/or providing technical support to Field Technicians. Demonstrated expertise in the installation, troubleshooting, and programming of Access Control systems, Business Intelligence Solutions, CCTV/VMS (both IP and analog), Intrusion and Fire Alarm Systems, and Two-Way Audio solutions. Experience and hands-on knowledge with low-voltage installations and support, including wiring, serial polling loops, inputs, and outputs. Exhibits the ability to perform tasks autonomously while maintaining a keen sense of urgency, effectively prioritizing responsibilities, managing time efficiently, demonstrating clear communication skills, and upholding exemplary professional standards. Demonstrates outstanding written and verbal communication abilities, ensuring clear and professional interaction with employees across all levels, as well as with subcontractors, service providers, and customers. Proficient in using Microsoft Office applications, including the ability to type efficiently and accurately (at least 20 wpm, ideally 30+ wpm). Scheduling Requirements The schedule for this role is Monday - Friday 10:30 - 7:30pm CST. Availability required: Monday - Friday. Candidates must be able to work a scheduled 9-hour shift, which includes a one-hour lunch break, between the hours of 6:00 AM and 8:00 PM Central Time. This is a salaried, exempt position. Applicants should be prepared to commit to working beyond the standard 40-hour work week, as necessary. Demonstrated flexibility in meeting scheduling needs, including availability for early mornings, late evenings, overnight shifts, weekends, and holidays, as required to ensure effective business operations. Base range for this role starts at $58,000 - $62,000. Pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations. For more information about the perks and benefits of working at Interface, please check out our careers page. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at ***************************. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.