Software Implementation Specialist
Remote job
The Client Success Engineer works at the intersection of software implementation, support, engineering, and education. In this role you will be the go to technical expert on how our software is deployed and used in a fast moving, complex, and critical healthcare environment. You will be instrumental in getting our solution successfully deployed, running smoothly, and continuously improving for our clients. Along the way you'll create and revise technical content that empowers both our clients and internal teams to help themselves spread and drive maximum value from the Ascendco platform.
Responsibilities
Work closely with our software engineering team to become an expert in our current software modules and new modules as they are developed
Help with QA, documentation, and training as new modules are developed, deployed, and operationalized
Be a central part of the communication feedback loop between the software engineering team, internal subject matter experts, and our clients as our software continues to evolve
Work with client IT departments to communicate technical and security specifications for how our platform is deployed and supported
Work closely with our client success managers to help with the technical/IT aspects of implementing our platform for clients
Protect our software engineer's time by helping our support team with level 2 / complex support requests
Build documentation and educational materials for how our software is deployed and used
Spend approximately 25% of your time traveling to work onsite with other Ascenders at client facilities to help with go lives and operationalizing new modules
Requirements
Very good communication skills all around
Strong attention to detail and excellent problem-solving skills with a demonstrated ability to self-motivate and follow through on projects
Curiosity and excitement that computers and software are a “bicycle of the mind”
Patience and empathy working with people and technology
Very effective at prioritizing and managing multiple tasks simultaneously, while maintaining focus and achieving successful outcomes
Capable of efficiently navigating and adapting to changing priorities and deadlines
Work remotely and in shared tech space
Passion for continuous learning and improvement
VDC/BIM Coordinator - Mechanical - REMOTE OPTION
Remote job
Mechanical VDC/BIM Coordinator - Remote Option We are seeking a skilled Mechanical VDC/BIM Coordinator to join our team remotely. The ideal candidate will be responsible for managing and coordinating the Virtual Design and Construction (VDC) processes, focusing on HVAC systems, and utilizing BIM methodologies to enhance project efficiency and effectiveness.
Key Responsibilities
Manage and coordinate BIM processes for HVAC and mechanical systems, ensuring accurate and efficient design and documentation.
Collaborate with project teams to gather requirements and integrate MEP systems into the overall project.
Conduct clash detection and resolution using Navisworks to prevent construction issues.
Assist in the development and maintenance of VDC workflows and standards.
Provide technical support and guidance to project teams regarding BIM software and methodologies.
Coordinate with project managers and stakeholders to align VDC strategies with project goals and timelines.
Qualifications
Proven experience in HVAC design and BIM coordination.
Proficiency in Revit and related BIM software.
Experience with Mechanical, Electrical, and Plumbing (MEP) systems is a plus.
Strong knowledge of VDC processes and construction methodologies.
Familiarity with project management principles and practices.
Experience in clash detection and resolution using Navisworks.
Knowledge of piping and plumbing systems is a plus.
Strong problem-solving skills and attention to detail.
Benefits
Remote option for qualified candidates with 10+ years of professional experience
Health/Vision/Dental Insurance
401K plan with company match
PTO/Sick Leave/Holidays
HSA/FSA/HRA Accounts
Wellness Programs
If you are an experienced BIM/VDC Technician or Coordinator with HVAC, piping and/or plumbing experience, please apply today or contact carson.kirk@cybercoders.com
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
josh.ortiz@cybercoders.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : CK13-1851226L485 -- in the email subject line for your application to be considered.***
Josh Ortiz - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 05/01/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.
About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ********************
Role: Coordinator
Work Location - Fort Lauderdale, FL
Job Description: We are the Live Video Streaming Operations team responsible for supporting sports content ranging from college sports all the way to the sports leagues. On a daily basis, you will be interacting with live sports content supporting over 15 different platforms, apps, and sites, and more. We are also responsible for the encoding and delivery of premium content to millions of users every day. You will play a key role in delivering sports content to potentially millions of people around the world.
Role Details:
This person will supervise a small team of Tier 1 Live Operators tasked with ensuring live content streams flawlessly. This includes monitoring and testing signal acquisition, triggering markers for DAI ads, clipping post-event highlights and additional monitoring. During live sports events, team members will listen to bridge lines for cues to trigger digital ads during breaks. The manager will monitor each operator and ensure ads are running correctly for each game and solve any problems the operators may experience.
You must be comfortable managing people, including team members who work remotely. It's critical that you can set up and establish communication links with your operators so that you can answer questions and solve problems in real time.
This is a revenue impacting position in which attention to detail and timing is critical. It also requires a commitment to working weekends, which are busy days for our live sports portfolio.
When not working on the assigned content, you will be expected to help other Live Operations teams as they stream additional events - everything from world rugby and soccer to college athletics.
Your Day-to-Day:
Work with a range of live sports content.
Create staff schedules to ensure all live events that require operators are staffed.
Set up communication systems for the operators. Be the owner of our Live Ops bridges for all the matches.
Provide operators with game formats and rundowns for the commercial ad loads.
Become an expert using our in-house tools to trigger SCTE markers during the broadcast. Teach and train the operators. Become their go-to person when they have questions or experience problems with the tools during live events.
Interact with our operations team as well as support teams for both internal and external partners.
Assist in checking, testing, and troubleshooting live events on a range of platforms and devices.
Use a series of vendor and in-house tools to monitor the overall health of the streams, and be constantly on the lookout for indications of technical issues.
Interact with key partners, including but not limited to Sports production. Work with each to set up test events and to ensure live events are successful.
Work closely with system Developers to report and escalate issues.
Support and assist with live events as assigned/needed.
Qualifications:
What you bring to the team:
A commitment and willingness to work weekends.
At least three years of experience in live television, master control, or sports media.
A basic understanding of broadcast standards and operations, as well as best practices
An eye for detail.
Ability to work under pressure and, at times, unsupervised, as well as effectively communicate and document processes.
Strong communication skills. Ability to give clear instructions to team members, and respond to challenges they may experience during the events.
A solid understanding of live-streaming video.
The ability to execute daily, weekly, and monthly tasks without supervision or prompting
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.
SaaS Implementation Coordinator
Remote job
About us:
Brado is a consumer engagement firm. Our mission is to become the best in the world at empowering brands and organizations to engage with people on their most important life journeys. Across marketing, communications, innovation and consumer engagement technology, we provide transformative results for our clients.
Brado offers market research and strategy services, digital marketing services as well as an integrated consumer engagement technology solution.
Our Values: At Brado, we value the individual. We believe work and life can be synergistic and should not be at odds. The joy and renewal you get from each source must fuel the other. We have and will continue to cultivate a team who celebrates our diversity of thoughts, beliefs, backgrounds, and lifestyles. We are driven by our passion to do great work with great clients that are truly changing lives.
The Role: Position Summary
The Delivery Coordinator (SaaS Implementation Coordinator) serves as the operational hub for client onboarding and implementation of our conversational AI platform. You'll manage timelines, drive alignment across internal teams, and ensure a smooth, successful implementation experience. This role requires strong project management skills, attention to detail, and a proactive mindset. You'll work closely with the Client Success Lead to ensure delivery is not just on time and on spec but also aligned to client goals and long-term success.
Ideal candidates for this role live in the St. Louis metro area. Quite a few members of our Delivery team live in St. Louis and are in our office 2 or 3 days each week to collaborate and meet in person.
Key Areas of Responsibility
Project Management & Coordination
Own the end-to-end delivery timeline, from kickoff through launch, and into ongoing optimizations.
Facilitate project planning, status updates, and progress tracking across all workstreams (strategy, studio, digital marketing, analytics, configuration, engineering, Q/A)
Ensure task clarity, on-time execution, and proactive risk management
Collaboration with Client Success Lead
Act as the operational counterpart to the Client Success Lead, focusing on execution while they focus on client alignment and relationship growth
Partner with Client Success Lead to translate client goals into delivery plans and track how implementation decisions support those plans
Keep the Client Success Lead informed of delivery progress, blockers, and dependencies so they can manage expectations and proactively engage the client
Collaborate on client-facing communications, ensuring clarity around timelines, deliverables, and status updates
Client Engagement & Communication
Support key client touchpoints, such as onboarding sessions and milestone reviews
Coordinate feedback loops and ensure client input is captured, documented, and actioned
Build trust through clear, reliable communication and attention to detail
Quality Control & Launch Readiness
Oversee testing, QA, and final launch prep
Ensure all platform elements are accurately configured, aligned to scope, and approved by key stakeholders
Support post-launch support and performance monitoring work streams
Process & Documentation
Maintain detailed documentation of timelines, tasks, decisions, and meeting outcomes
Identify opportunities to improve implementation process, checklists, and workflows
Requirements
Bachelor's degree in Marketing, Communications, Business or equivalent experience.
Aligns with our values: People, Commitment, Aspiration, Trustworthiness & Impact
3+ years of experience in project coordination or delivery management, ideally in digital health, SaaS, or healthcare technology
Excellent organizational and multitasking skills with a bias for action
Proven ability to coordinate across cross-functional teams and manage complex timelines
Strong written and verbal communication skills
Experience with project management tools
Familiarity with conversational AI or healthcare is a plus
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Auto-ApplyImplementation Coordinator
Remote job
Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market - to do more for clients - and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.
The Implementation Coordinator supports the implementation efforts for self-funded employee benefit plans. This position plays a key role in assisting with both new client implementations and existing client renewals, helping ensure a smooth transition from sales to operations. The Implementation Coordinator works closely with the Implementation Manager, Account Managers, and internal teams to maintain accuracy, organization, and a high standard of service. The majority of the Implementation Coordinator's time will be spent supporting existing client renewals.
Primary Responsibilities:
Renewals Support: Receive, track, and document changes submitted by Account Managers. Ensure that internal teams are aware of changes and taking appropriate action to implement them. Open SolarWinds tickets to communicate work.
New Client Assistance: Assist in the implementation process for new self-funded employee benefit plans by supporting timelines, documentation, and communication efforts.
Project Coordination: Support the Implementation Manager in maintaining project plans in Monday.com. Help track deadlines, milestones, and deliverables across teams.
Requirements Documentation: Gather and enter key client information and requirements as directed. Ensure accuracy and consistency in all documentation.
Issue Tracking: Help monitor for any issues during the implementation phase, escalating to the appropriate team members when needed.
Quality Review: Assist with basic quality checks to confirm data accuracy and alignment with client expectations.
Administrative Support: Maintain organized records of client communications, implementation steps, and project notes.
Additional Projects: During slower periods, provide administrative and coordination support to TPA Integrations, Centers of Excellence, and operational teams.
Qualifications:
Experience: Minimum of 1-2 years of experience in an administrative, project coordination, or operations role, preferably within the healthcare or employee benefits industry.
Attention to Detail: Demonstrated accuracy in documentation and process tracking.
Organizational Skills: Strong ability to manage multiple tasks simultaneously with effective time management.
Communication: Clear and professional written and verbal communication skills.
Team Player: Willingness to take direction, collaborate across departments, and escalate issues appropriately.
Technical Skills: Familiarity with Microsoft Excel, project management tools (e.g., Monday.com), and comfort learning internal systems and processes.
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$26.45-$31.25 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplyImplementation Coordinator
Remote job
FinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts-like leases, prepaids, and accruals-that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks.
FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years.
Solve the Problems That Matter Most
We are looking for an Implementation Coordinator to join our Professional Services team. This role is responsible for getting clients onboarded and adopting the FinQuery application after the purchase order is signed. Implementation Coordinators will walk clients through FinQuery's on-boarding process, ensure that the project timeline is adhered to, and be a focal point for information flowing to and from the client. As the point of contact during on-boarding, this role is critical in ensuring that clients have a great first impression of our application and can start utilizing it as quickly as possible.
How You'll Make an Impact:
* Manage customer-facing project services
* Coordinate with Sales, Professional Services and Customer Solutions to onboard multiple clients simultaneously accurately and efficiently
* Engage with Engineering to resolve issues that arise in implementation and communicate product updates to the client
* Initiate, plan and design project timelines based on client specifics and the availability of internal resources
* Comply with department standards in accordance with SOC regulations, especially as it relates to confidential document management
* Support development of business cases with the customer team, including solutions estimates
* Communicate project status and milestones to the client in a consistent and effective manner
* Manage customer relationships as well as the project team and internal experts
* Coordinate with Professional Services team to input client data into the application and train clients on how to use the software
* Use Salesforce and Monday to track project milestones and client interactions
* Provides customer focused interaction ensuring timely response and effective follow-up on client and/or internal requests and/or issues.
* Ensure client satisfaction and product/service adoption
* Conduct all business in accordance with FinQuery policies and procedures
* All other duties as assigned
The Expertise You'll Bring:
* Strong written and verbal communication skills
* Must have strong organizational skills and be detail oriented.
* Project management experience preferred
* Developing experience with Salesforce, MS Office, and G-Suite
* Demonstrated customer service skills
Bonus Points If You Have:
* 1-2 years of client facing experience preferred
* 1-2 years of experience of working with a high growth or SaaS company
* 4-year college degree or equivalent experience
$52,631 - $81,462 a year
The base pay range for this position is $52,631-81,462. Please note: The final salary for this position will be determined in FinQuery's sole discretion consistent with applicable law, and based on a variety of factors, including, but not limited to, the applicant's skills, qualifications for the role, job-related knowledge, work experience, and FinQuery's business and other operational considerations.
Benefits
For Your Growth & Career:
Annual employee development program stipend of $2,000 for each employee
Mentorship program (available immediately)
Sabbatical program (4 weeks after 5 years of service)
Advancement opportunities based on results, not politics
For Your Financial Well-being:
401(k) plan with employer matching
Signing stipend for a work-from-home setup
For Your Health & Wellness:
Great health benefits with multiple plan option
Flexible PTO (including 11 holidays and your birthday off)
Free gym membership at our office (Atlanta HQ)
Casual dress environment (when in office)
Catered lunches every Tuesday & Thursday (when in office)
For Your Family & Life:
Parental Leave Benefits
Fertility/Adoption Assistance
Annual tutoring stipend for your children
About Us
FinQuery is an AI-powered contract management and accounting automation company trusted by over 8,000 organizations worldwide. Serving public, private, and government entities, we specialize in automating the accounting for an organization's largest areas of spend-including leases, prepaids, and accruals.
Our intelligent platform abstracts and consolidates source documents to provide a complete system of record. This is what sets us apart: we are the only provider offering this unified view, giving our customers the insight needed to control costs, ensure compliance, and solve the problems that matter most.
FinQuery is an equal opportunity employer to all persons, free from restrictions and prejudice based upon race, color, creed, religion, sex, domestic relationship status, parental status, family status, sexual orientation, national origin, gender identity, age, and disability status. FinQuery maintains a drug-free workplace.
Senior Implementation Coordinator
Remote job
Orbia Advance Corporation is a Purpose-led company with big aspirations. We are out to advance life around the world while maximizing value to our shareholders, customers and employees. The Company is passionate about the topics that define how people will live and thrive tomorrow: the future of cities, buildings, agriculture, and materials. Orbia Advance Corporation has five business groups which offer innovative solutions across multiple industries including building and infrastructure, data communications, chemicals and more. In 2018, Orbia Advance Corporation bought a majority stake in Israeli-based Netafim, the world's leader in drip irrigation, and is helping the world 'grow more with less' as it helps to solve food and water scarcity. Orbia Advance Corporation has operations in 41 countries with more than 22,000 employees.
We started as a producer of commodities and have evolved to become a provider of innovative solutions that address the global issues of rapid urbanization, water and food scarcity, and a growing and aging population. We're already a global leader in Polymers, Fluor, Building & Infrastructure, Datacom, and Precision Irrigation. We have embarked on a CEO-led transformation, as part of our journey to become a truly purpose-led, future fit company.
Position: Sr. Implementation Coordinator
Location: Knoxville, TN
Description of work to be performed:
Facilitate sponsored strategic initiatives leveraging project management framework and collaborative relationships with global cross-functional teams, diverse stakeholders, and vendors. Coordinate and manage complex projects from initiation to closure, while developing and maintaining project plans, identifying and mitigating risks and lessons learned, and ensuring project goals and timelines are met. Conduct stand-ups and weekly scrum calls with project teams to facilitate effective communication and progress tracking. Support Program Manager objectives to deliver incremental value by coordinating the integration of new information systems, technologies, and processes across ~20 individual sites. Audit project portfolio for compliance to PMO standards and ensure information is timely and accurate. Provide a high standard of technical training, onboarding, and assistance with respect to project engineering applications and technical information management within Smartsheet PMIS. Manage PMIS feedback loop to continuously develop blueprint templates to meet business needs. Coach individuals and teams towards a shared path to success, advocating for business-driven metrics & customer satisfaction. Identify and deliver creative and cost-effective custom processes and automation to improve safety and sustainability, operational efficiency, and business excellence across the organization.
Qualifications / Requirements:
The position requires a Bachelor's degree, or foreign degree equivalent, in Engineering or a related field and 5 years of progressively responsible post-Bachelor's degree experience in a related occupation.
The position also requires PMP Certification;
3 years experience in technical project management;
5 years experience chartering global teams, influencing diverse stakeholders, and navigating priorities in complex projects;
3 years experience as advanced Smartsheet user (or other PMIS) including Portfolio Reporting, Control Center, and Admin experience;
3 years experience in managing capital projects via proactive monitoring and analysis of work breakdown structures to deliver incremental value and high-quality execution of scope, budget, and schedule;
3 years experience estimating and quantifying benefits for capital and lean manufacturing projects;
2 years experience in Project Management training facilitation and development of Standard Operating Procedures.
100% Remote Role. Telecommuting Permitted.
Position reports into the company headquarters in Knoxville, TN. 20% regional travel required for business meetings or trainings (Tennessee, Utah, and other states).
Dura Line will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background check (as applicable).
Our Global brands: Dura-Line, Koura Global, Vestolit, Netafim, Alphagary, Wavin.
They offer a broad range of value added solutions and finished products that contribute to customers' success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Orbia Advance Corporation delivers Total Value to customers, employees and investors worldwide, every day.
Knoxville, TN, US
Time Zone:
Business Unit: BU Duraline USA (BU_DUR_07)
Functional Area: FA Project Management (FA_PMO_01)
Edibles Implementation Manager
Remote job
The Role
This role requires 60-75% Travel.
The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality.
Responsibilities
Technical Expertise:
Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment.
Stay up to date with the latest advancements in food processing technologies and best practices.
Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes.
Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing.
Process Improvement:
Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality.
Recommend and implement process enhancements or automation where applicable.
Instill optimized processes at manufacturing sites and challenge the status quo.
Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations.
Training and Education:
Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation.
Create and deliver educational materials and refresher workshops as needed.
Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process.
Team Management and Development
Recruit, mentor, and manage other professionals responsible for supporting our production sites.
Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully.
Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members.
Documentation and Reporting:
Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required.
Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch.
Prepare reports for management and regulatory authorities as required.
Support product specification development and reviews as needed to maintain speed to market for new products.
Food Safety, Quality and Compliance:
Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines.
Develop and implement quality control protocols to maintain consistent product quality and safety.
Identify and address any quality-related issues promptly and escalate to leadership with action plan.
Aid compliance and accuracy involving product tracking, product security, and product creation.
Safety & Compliance
Be aware of hazards in the workspace.
Retain and understand department specific training.
Report safety incidents/ concerns and comply with follow-up actions.
Be compliant with area safety requirements, state regulations and PPE requirements.
Follow GMP, biosecurity, sanitation or other quality and compliance requirements.
Perform record keeping accurately and completely as directed by a lead or supervisor.
Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor.
Report and escalate safety & quality concerns.
Working Conditions
While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
Must be able to repetitively climb ladders and/or stairs and work from elevated platforms.
Must be able to sit and/or stand for extended periods of time while maintaining focus.
Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product.
Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods.
Ability to work in a fast-paced, changing, and challenging environment.
Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).
Qualifications
Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics.
Extensive hands-on experience in food processing, preferably in various product categories.
In-depth knowledge of food safety regulations and industry standards.
The ability to travel 50-75% of the time and many times with short notice.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively in cross-functional teams.
Strong organizational and project management skills.
Ability to plan, design experiments, and problem solve.
Effective time-management skills and ability to multi-task
Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance.
Excellent verbal and written communication skills with coworkers and management.
Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Additional Requirements
Must pass any and all required background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Must possess valid driver's license
Must be a minimum of 21 years of age
Must be approved by state badging agency to work in cannabis industry
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range$110,000-$140,000 USD
Auto-ApplyImplementation Manager
Remote job
What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review.
We're here to change it.
Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows.
Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers.
And, we're not alone.
We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures.
We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you!
Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects.
You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome.
You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time.
You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning.
You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company.
About the role: As an early implementation manager at Vesta, you'll work closely with the team to:
lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success.
become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle.
collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients.
develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues.
build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work.
Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks
Robust medical, vision, & dental coverage (~100% of employee premiums are covered)
401(K) plan offering
Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!)
Remote-first culture with a hub in San Francisco
Generous Work-From-Anywhere & Wellness Benefits
Monthly Doordash benefits
Open & encouraged flexible time off
Company offsites to get to know the team!
Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.
Auto-ApplyOnboarding & Implementation Manager
Remote job
The Onboarding & Implementation Manager is key driver of customer success, overseeing the complete onboarding lifecycle for new and expanding clients. This role ensures seamless integration into Future Tech's ecosystem through structured coordination, transparent communication, and operational precision. By managing account setup, service configuration, and cross-departmental alignment, the Manager enables scalable global service delivery and an exceptional customer experience.
Beyond day-one execution, this role partners closely with Quality Assurance (QA) to address Operational Audit findings and drive continuous improvement initiatives. The Manager proactively identifies recurring bottlenecks, process inefficiencies, and customer pain points, implementing corrective actions to enhance scalability and customer satisfaction. They also ensure that all process documentation remains current and reflective of evolving best practices, reinforcing Future Tech's commitment to operational excellence and a best-in-class customer experience.
This is a U.S.-based remote position. The work hours are Monday - Friday, 8:30a -5:30p Eastern time. Our Benefits offerings include Medical, Dental, and Vision Insurance, 401k with company match, and PTO.
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required. Key Responsibilities
Customer Onboarding & Implementation Management
Lead and manage the full lifecycle of the customer onboarding process through go-live.
Ensure customers have a clear understanding of Future Tech's onboarding milestones, deliverables, and service expectations.
Coordinate internal readiness activities:
Account Creation
Customer Portal
Hardware Ordering / Procurement (A Stock)
B Stock Processing (“Get a Computer,” “Return Equipment,” “Refresh”)
Warehouse Processing / Services
Configuration Services (Asset Tagging, Imaging, Software Installations, etc.)
Reporting (Service Levels, KPIs, ASN, Invoicing, etc.)
Serve as the primary point of contact for onboarding-related inquiries and updates.
Cross-Functional Collaboration
Partner with Global Supply Chain and Purchasing to ensure products, pricing, and service offerings are properly configured and globally aligned.
Collaborate closely with Sales, IT, Finance, and Operations to confirm all customer requirements are documented, validated, and delivered.
Facilitate communication and coordination between internal departments, vendors, and customer stakeholders to maintain full transparency throughout the onboarding process.
Customer Experience & Success
Design and execute an onboarding journey that provides a positive and consistent customer experience across all engagements.
Proactively identify and address potential roadblocks to ensure timelines and service quality standards are met.
Collect customer feedback post-onboarding to identify opportunities for continuous improvement and customer satisfaction.
Documentation & Reporting
Develop and maintain onboarding documentation, including customer setup guides, process workflows, and operational readiness checklists.
Prepare and maintain implementation documents, including technical specifications, and work instructions.
Provide regular status reports, risk assessments, and performance summaries to senior leadership and customer stakeholders.
Track and report onboarding metrics (time-to-launch, error rate, customer satisfaction) to measure process efficiency.
Risk Management & Compliance
Identify and mitigate potential onboarding risks, including data, compliance, and logistical challenges.
Ensure all onboarding activities comply with internal policies, customer agreements, and applicable regulations.
Continuous Improvement
Lead debriefing sessions with internal teams and customers to capture lessons learned and process enhancements.
Contribute to developing scalable onboarding methodologies and tools for future customers.
Qualifications and Skills
Education:
Bachelor's degree in Information Technology, Business Administration, Supply Chain, or a related field.
Certifications in ITIL, Customer Success Management, Project Management or Process Improvement are a plus.
Experience:
3-5 years of experience in customer onboarding, implementation, or service transition within a technology or hardware reseller environment.
Strong background in cross-functional coordination (Sales, Procurement, IT, Supply Chain).
Experience managing customer-facing initiatives and ensuring service delivery excellence.
Skills:
Customer Success Orientation: Proven ability to deliver exceptional onboarding experiences and build trust with customers.
Organizational & Coordination: Strong ability to manage multiple implementations simultaneously with attention to detail.
Vendor & Partner Collaboration: Skilled in coordinating with vendors, IT, accounting, purchasing, logistics, and supply chain teams to align deliverables.
Communication: Excellent written and verbal communication skills, capable of translating technical information.
Analytical & Problem-Solving: Able to identify bottlenecks, propose solutions, and optimize processes.
Technical Skills:
Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Experience with CRM or onboarding software (ServiceNow, etc.) preferred.
Familiarity with IT systems, hardware, cloud solutions, and configuration services beneficial.
Strong documentation skills with experience translating complex workflows into clear, structured SOPs and training materials.
Soft Skills:
Exceptional interpersonal and teamwork skills.
Customer-first mindset with a focus on long-term relationship building.
Adaptability to changing priorities and customer requirements.
Strong initiative and accountability in driving results.
Working Conditions
Full-time position; occasional travel may be required for customer visits or cross-functional workshops.
This position has responsibilities that include working with a government contractor; therefore, U.S. citizenship is required.
Additional Information
The Customer Onboarding & Implementation Manager will play a key role in shaping the first impression of Future Tech's services, ensuring new customers experience a seamless, efficient, and value-driven introduction to our organization. This role provides the opportunity to partner with a diverse global team and directly impact customer satisfaction and long-term retention.
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
Auto-ApplyImplementation Manager
Remote job
At Sirona Medical, we're building software that enables physicians to work as fast as they can think.
Each year in the U.S., billions of patient images are captured-and nearly all of them are reviewed and diagnosed by radiologists. These specialists are the central hub of diagnostic medicine: over 80% of all healthcare data flows through radiology IT systems. Yet despite their pivotal role, radiologists are overburdened by outdated, fragmented software which limits their efficiency and ultimately the quality and efficiency of care that health systems can provide patients. That's where Sirona comes in.
We're a San Francisco-based, cloud-native software company with employees around the world. Our deep understanding of both the practice and business of radiology has allowed us to build RadOS-a unified, AI-powered operating system powering the entire radiology workflows.
How Sirona Solves the Problem
Sirona is uniquely positioned to transform the way radiology is practiced. We're delivering the organizational shift that both individual radiologists and entire practices urgently need:
A unified, intuitive, and platform-agnostic solution
A streamlined workspace that makes every part of the radiologist's workflow faster and easier
The freedom to read from anywhere, for anyone
By cutting clicks, optimizing diagnostic time, and unlocking efficiencies that extend far beyond the reading room into all care settings, Sirona empowers radiologists-and in doing so, we help the entire healthcare system move faster, smarter, and with greater impact on patient outcomes. For more information, please visit ********************************
Sirona Medical is seeking an Implementation Manager who will play a pivotal role in orchestrating customer success by driving the seamless execution and implementation of our innovative radiology solutions for our valued clients. In this integral position, your creative mindset and adaptability will be paramount as you collaborate closely with clients and internal stakeholders to craft and tailor solutions that not only meet but exceed customer expectations.
This role can be remote working out of the United States.
Key Responsibilities:
Serve as the main point of contact for the successful implementation of our radiology solutions in practices of all sizes, guiding the process from contract execution to Go Live and stabilization
Develop and execute strategic project plans that serve as not just milestones but gateways to client satisfaction and enduring partnerships
Collaborate effectively with cross-functional teams, including Sales, Product Development, Customer Support, and Integrations, to ensure a seamless integration process and uphold client satisfaction
Anticipate and adeptly navigate potential project risks, proactively identifying challenges and presenting creative solutions
Conduct regular status meetings with clients and internal teams, providing clear and concise updates on project progress
Establish and nurture strong relationships with key client stakeholders, serving as the primary point of contact throughout the implementation process
Coordinate the product release process as it pertains to client stakeholders, ensuring timely and high-quality solution releases that meet end users' needs
Key Qualifications:
An in-depth understanding of the radiology field and a keen awareness of the unique challenges associated with implementing technology solutions in this domain
A proven track record of successfully managing PACS implementations (5+ years) and other large-scale projects
Extensive experience in stakeholder management, with the ability to navigate and influence at all levels (executive, end user, etc.)
Strong problem-solving skills, with the capacity to think strategically and make data-driven decisions
Preferred Qualifications:
PMP certification
Previous experience with PACS implementations is highly preferred
Previous experience in a startup or fast-paced environment is highly preferred
Note:
As a startup, this role may require additional responsibilities and flexibility beyond the scope outlined above. Adaptability and a willingness to embrace new challenges are key attributes for success in this position.
Working Conditions:
Travel required, up to 50% certain months, based on customer onboarding activity
Remote work is acceptable for the right candidate.
Benefits:
Stock Options
Medical, dental, vision insurance
Life insurance
Maternity and Paternity Leave
401K matching
Apple equipment
Sponsorship for conferences, continuing education, etc
Dynamic role-technological innovation is at the core of our business
Growth and learning opportunities from a startup environment include working closely with an international team of scientists, engineers, platform architects, programmers and professionals
The annual US base salary range for this full-time position is $110,000 - $135,000 + equity + benefits. Pay scale is flexible depending on experience. Within the range, individual pay is determined by work location and additional factors, including job-related skills, competencies, experience, relevant education and training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Auto-ApplyImplementation Manager
Remote job
The Opportunity
Brightflag is a leading AI-powered Legal Matter Management and E-Billing software as a service application. We're committed to delivering a differentiated product while investing heavily in customer success. Our Customer Success and Implementation teams help our customers' legal departments create efficiencies and drive significant business value. We're seeking an experienced Implementation Manager (IM) passionate about managing enterprise software projects and leveraging product expertise to set customers up for success. As an IM, you'll lead Brightflag customer implementations, working closely with Customer Success Managers (CSMs), Sales, and Product. You'll manage tasks like understanding customer needs, data migration, system integration, and user training. Strong communication, organization, and project management skills are essential to manage multiple complex projects simultaneously.
What You Will Be Doing
Manage customer implementations of varying complexity, which includes responsibility for getting our customers live on Brightflag, on time, and in line with their expectations.
Oversee multiple implementations simultaneously, managing priorities, risks, and escalations while adhering to project timelines and plans.
Serve as a trusted advisor by collaborating closely with customers to understand their business and technical requirements in order to set them up for long term success.
Optimally configure the Brightflag platform according to project scope and customer requirements.
Develop a data migration strategy and coordinate with internal resources to ensure its successful execution
Collaborate with our Product and Engineering teams on customer feature requests and integrations with other systems in the customers' tech stacks.
Collaborate with the assigned Customer Success Manager to identify the key factors for a successful implementation
Foster long-term customer success by ensuring their needs are not only met during implementation but also aligned for continued growth and satisfaction.
Skills & Experience
4+ years of hands-on experience in a customer-facing implementation role at a B2B SaaS company.
Expertise in project planning and risk management for multiple simultaneous projects.
Experience not just as a project manager, but also as a product expert and consultant.
Familiarity with waterfall and agile (Scrum) methodologies
Understanding of data ETL, migration tasks, and software/web technologies
Excellent communication, presentation, and customer-facing skills
Strong time management, organization, and multitasking abilities
Proficient in Microsoft Office, Smartsheet, Jira, and similar tools
Deadline-driven, self-motivated, and adaptable to remote work environments
The following are a bonus!
PMP or CAPM certification
Domain knowledge or expertise in legal management / legal operations
Life @ Brightflag
We're growing fast and so is the experience we can offer you:
A huge opportunity to make a real impact, to shape what we do and where we are going.
The exposure and challenge you need to learn, grow and progress your career in a high growth environment.
Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
A sound, helpful team, in a friendly, values-driven and inclusive environment.
Competitive salary of $110,000 - $120,000 (Experience & Geo Dependent).
401(k) plan with company match.
Comprehensive health insurance.
Fully flexible work location and work patterns so you can balance life at home with life at work - come to the office, work at home… or enjoy a blend of both at your discretion.
We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
Location & Eligibility
This role offers a flexible work location across the USA. Whether that be in the office, remote from anywhere in the USA, or a mix of office/remote work in the USA, you choose what works best for your lifestyle.
Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role.
About Brightflag
Hi, we're Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control.
Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel.
Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here.
Auto-ApplyHypercare Implementation Manager
Remote job
Want to be a bswifter?
At bswift we've been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
We're looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!
ABOUT US
bswift is a leading benefits administration company that specializes in providing tailored solutions for our clients. Our mission is to simplify the complex world of employee benefits and deliver exceptional service to our clients. We are looking for a talented and motivated individual to join our team as a Hypercare Implementation Manager.
WHAT YOU'LL DO
The Hypercare Implementation Manager is responsible for ensuring a seamless, high-quality transition from implementation to ongoing administration for new client installations on the bswift platform. This role manages cross-functional coordination, knowledge transfer, risk mitigation, and post-go-live operational support. The primary goal is to ensure operational excellence, complete and accurate handoff to ongoing teams, and exceptional client support during the final phase of the implementation lifecycle.
WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions)
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Transition & Hypercare Oversight
Serve as the owner of the transition process from implementation to ongoing administration, including go-live execution, events-in-transition, and post-go-live hypercare activities.
Lead key internal meetings such as Transition to Ongoing kickoff sessions, knowledge-transfer and training sessions, and ongoing status meetings.
Monitor client health post-go-live and partner with receiving teams to ensure timely resolution of issues throughout the hypercare period.
Project Management & Governance
Manage timelines, cross-team dependencies, and internal workflows across implementation teams, ongoing client services, the service center, and centers of excellence.
Keep executive leadership informed of progress, risks, outstanding issues, and milestone achievement during transition and hypercare.
Hold all internal stakeholder teams accountable for successful completion of key milestones and deliverables.
Risk & Issue Management
Proactively identify risks and issues; escalate appropriately to minimize impact to client experience or operational readiness.
Communicate turnaround times and delivery expectations to maintain alignment across all involved teams.
Documentation & Knowledge Transfer
Ensure completion and acceptance of all required documentation by implementation teams, including:
Ongoing processing guides
Requirements documentation
Demographic mappers
Service center call guides & FAQs
System test plans
Confirm receiving teams are fully prepared and knowledgeable to support ongoing client operations.
Continuous Improvement
Create and maintain a structured feedback loop between ongoing administration, implementation, product, and sales teams to drive continuous improvement across future implementations.
Stay current on industry trends and recommend enhancements to bswift's implementation and client service approach.
WHAT YOU NEED TO SUCCEED (Required Education and Experience)
Bachelor's degree in Business Administration or related field or equivalent experience
Prior bswift system experience is required for this role
5+ years of experience in project management, implementation, or client relationship management (benefits administration strongly preferred)
Excellent written and verbal communication skills with technical and non-technical team members
Proven ability to build and maintain strong relationships with clients and internal stakeholders
Strong analytical skills and problem-solving abilities
Ability to work both independently and collaboratively
High degree of organization, attention to detail, accuracy, and accountability
Demonstrated ability to take initiative, offer resourceful solutions, and drive quality in a fast-paced environment
Why Join bswift?
At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member's unique contributions.
Benefits of Working at bswift:
Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
Remote first, Office friendly environment! No time to commute? No problem!
Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees.
Specific benefit offerings vary by position and may be subject to change.
Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $90,000-$110,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We
Pursue Excellence, Embrace Accountability, Deliver Superior Service,
and strive to
Be A Great Place To Work
. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right.
bswift has been regularly named one of Chicago's Best and Brightest Companies to Work For , as well as one of the Nation's Best and Brightest Companies to Work For year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally.
If you have what it takes to join our award-winning culture, we'd love to hear from you!
Auto-ApplyEnterprise Payroll Implementation Manager/Solutions Architect
Remote job
American farmers have made tremendous technology advancements through hardware improvements and investments in precision agriculture. However, when it comes to the back-office, most farms are decades behind, relying on spreadsheets, filing cabinets, and decades-old on-prem software to recruit, manage, and pay their workforce. Seso is addressing this problem by modernizing the back-office for the farm.
Our mission is to build the premier platform for agribusiness to hire and manage their workforce and improve the lives of agricultural workers. We are addressing American farmers' biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa. Our comprehensive HR platform streamlines and automates the hiring process for farms and seamlessly integrates their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time.
Seso has raised over $60M from Tier I investors including Index, Founders Fund, and Mary Meeker at Bond, and has been recognized with awards including Forbes Rising Stars and Andreessen Horowitz's American Dynamism 50.
Seso is transforming how agriculture employers hire, pay, and support their workforce. Our platform streamlines recruiting, onboarding, payroll, and compliance - empowering farmers and farmworkers alike.
We're growing fast and looking for a dedicated Enterprise Payroll Implementation Manager/Solutions Architect who will help design, build, and scale our enterprise payroll onboarding experience.
You'll own the process of bringing large enterprise customers onto our payroll platform. You'll collaborate with product, engineering, and operations to create a seamless and scalable implementation experience while directly guiding customers through their first payroll runs.
This is a unique opportunity for someone who loves both the technical and business side of enterprise implementation, a true builder who thrives in fast-moving, high-impact environments.
What You'll Do:
Lead the end-to-end enterprise payroll implementation process from data migration to tax setup
Partner directly with enterprise customers to ensure a smooth and successful launch
Collaborate with cross-functional teams internally to improve the product and process
Audit data accuracy and ensure compliance with all tax agencies
Write the playbooks that scale future implementations and define Seso's best practices for the enterprise
About You:
3+ years in enterprise payroll implementation, enterprise payroll systems or similar Implementation/Architect roles
Experience managing large, complex client launches
Strong ownership, organization, and problem-solving skills
Ability to communicate effectively across business and technical teams
Excitement to build something from the ground up in a fast-growing startup
Bonus points for experience with agriculture payroll systems, or Spanish fluency
Benefits
Talented and fun teammates who don't take themselves too seriously
Competitive salary and meaningful equity
Excellent health, vision and dental insurance
Flexible work schedule and unlimited vacation
Budget and support for personal development
Company holiday break
Diversity is more than a commitment at Seso, it is the foundation of what we do. We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers. We believe in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin and all the other fascinating characteristics that make us all feel welcome.
Auto-ApplyOrder Network eXchange (onX) Implementation Manager
Remote job
Our Commitment to Our Team
At Pipe17, our values aren't just words on a wall. They're how we operate every day.
We are a high-performance team built around ownership, integrity, and a strong bias for action.
We set bold goals, hold ourselves accountable, and move fast to solve customer problems. Every team member owns their decisions and drives outcomes. No one waits for permission.
We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work.
Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions is a daily practice, not just something we talk about. We learn from each other, improve constantly, and rally around our mission: unify commerce after the buy button.
We act with integrity. We do what's right, even when it's hard. That's how we build trust with each other, our customers, and our partners.If these values resonate with how you like to work, you'll fit right in.
Order Network eXchange (onX) Implementation Manager
Department: Professional Services / Implementation
Reports To: VP of Customer Success
Pipe17 is seeking a highly technical Implementation Manager to lead customer integration, adoption and implementation of the Order Network eXchange (onX); a new agentic commerce interoperability standard.
This is a hands-on role at the intersection of AI, commerce technology, connectivity, and post-purchase operations. You'll be responsible for helping customers and partners implement the Order Network eXchange (onX) standard to modernize their order, inventory, and fulfillment data flows across systems such as OMS, ERP, WMS, and 3PL platforms.
You'll also work closely with product, engineering and partner teams to define best practices for onX, Model Context Protocol (MCP) and API-based orchestration and real-time data exchange between connected commerce systems.
What You'll Do
Lead customer implementations of integration, inventory, and order management frameworks, including early Order Network eXchange (onX) implementations.
Translate complex order workflows across OMS, ERP, and fulfillment systems into scalable automation models.
Develop Pipe17's Order Network eXchange reference implementation including: templates, and reference architectures for modern commerce MCP, API and event-based data flows.
Partner with solution engineers and product teams to optimize onX deployment, testing, and validation.
Create onX onboarding guides, integration documentation, and technical enablement materials for customers and partners.
Support pre-sales conversations by advising brands and 3PLs on connectivity and implementation strategies.
What You'll Bring
5+ years of experience in commerce integration, OMS/WMS/ERP connectivity, or API-driven implementations.
Strong technical understanding of modern commerce infrastructure and integration patterns (MCP, REST APIs, webhooks, EDI, event streaming, etc.).
Experience with platforms like Shopify, NetSuite, Manhattan, IBM Sterling,
Exceptional communication skills and the ability to translate technical detail into business outcomes.
Curiosity, agility, and the drive to build something foundational in a fast-moving industry.
Compensation (US FTE)
Competitive salary
Great healthcare + dental + vision coverage
Retirement plan
Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation
About Us
Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area.
We provide an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. Pipe17 connects sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility so operations stay proactive - not reactive.
With Pipe17, companies scale omnichannel, onboard faster, protect margins, and reduce operational costs - all while serving customers better.
Pipe17 sells directly to merchants and 3PLs and through a growing ecosystem of technology and services partners. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics.
Pipe17 recently announced its Series A funding to accelerate growth and category leadership. You can read more here.
Auto-ApplyImplementation Manager (Remote - US)
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Manager in the United States.
As an Implementation Manager, you will play a critical role in onboarding new clients and ensuring a seamless implementation experience. You will manage projects end-to-end, coordinating cross-functional teams to deliver timely and successful outcomes. Acting as the primary point of contact for client stakeholders, you will facilitate communication, mitigate risks, and resolve issues proactively. This role requires strong organizational skills, problem-solving abilities, and the ability to balance multiple priorities in a fast-paced, remote-first environment. You will continuously evaluate and optimize implementation processes, ensuring client satisfaction while contributing to the growth and efficiency of the team.
Accountabilities
In this role, you will be responsible for:
Managing the full implementation lifecycle for new clients, from project kickoff to go-live, ensuring milestones are achieved within agreed timelines.
Acting as the main point of contact for client stakeholders, providing updates, addressing concerns, and facilitating effective communication.
Collaborating closely with Customer Success Managers and internal teams to align implementation activities with client objectives.
Identifying and mitigating risks that may impact project delivery, proactively addressing any issues or roadblocks.
Maintaining accurate documentation, including project plans, timelines, and client communications.
Continuously evaluating and optimizing implementation processes to improve efficiency and client experience.
Requirements
The ideal candidate will have:
Previous experience in project management, preferably in SaaS or software implementation.
Strong interpersonal and communication skills, capable of managing client relationships effectively.
Excellent problem-solving abilities and the capacity to identify and resolve issues promptly.
Ability to prioritize tasks, manage multiple projects, and meet deadlines.
Basic understanding of SaaS products and the technical concepts involved in implementation.
Comfort working in a start-up or remote-first environment.
Fluency in English, both written and spoken.
Benefits
This role offers a competitive benefits package, including:
Fully remote position with flexibility across the U.S. (within specified states).
Collaborative, supportive, and feedback-oriented work environment.
Competitive compensation package.
Opportunities to work with cutting-edge technologies such as GenAI.
Annual company events for team building and engagement.
Autonomy to cultivate personal workflows and processes while contributing to overall team success.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job's core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
#LI-CL1
Auto-ApplyManager of Implementation
Remote job
Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:
Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation
Analytics: deliver analytic applications & services that generate insight on how to measurably improve
Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
Engagement: attract, develop and retain world-class team members by being a best place to work
Role: Manager of Implementation
Team: Implementation
Location: US remote
Travel: none anticipated
**This position is currently not eligible for visa sponsorship**
Overview
We are seeking a Manager of Implementation for our CRStar implementation team, who is a dynamic leader with a proven ability to manage a team of skilled project managers and technical implementation specialists. This role is accountable for the successful execution of client implementations and requires strong communication, leadership, technical expertise, and critical thinking skills.
Roles and Responsibilities
Lead and manage an implementation team that includes project managers and technical specialists.
Review, prioritize, and assign new implementations to team members based on resource needs and availability.
Participate as a key project resource in customer implementations, contributing to timely delivery, accurate documentation, and high-quality outcomes.
Serve as a subject matter expert on cancer registry data elements, state/national reporting requirements, and data validation processes.
Act as the primary escalation point for implementation challenges, customer issues and escalations.
Drive continuous improvement by refining implementation processes, creating best practices, and mentoring team members.
Coordinate onboarding and data conversion for new clients, ensuring secure and accurate integration.
Ensure automation of data exchanges (SFTP, API) is implemented effectively by coordinating with technical team members and hosting providers to maintain security protocols.
Develop and present status reports and dashboards to executive leadership.
Foster collaboration across internal teams and external stakeholders to ensure successful project outcomes.
Collaborate with the sales team by providing implementation insights during pre-sales calls to help prospective clients understand onboarding processes and system capabilities, set clear expectations, and answer customer questions.
What you bring (required):
6+ years of experience in technology or technical product configuration (SaaS preferred).
2+ years of management or leadership experience.
Experience in healthcare environments (clinical or administrative).
Proven ability to lead teams delivering complex projects on time and within budget.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills.
Ability to manage technical implementations in a regulatory environment.
Strong leadership and team management abilities, with a commitment to professional growth and development.
Demonstrated ability to contribute towards process improvement and operational excellence.
What you bring (preferred):
Bachelor's degree in computer science or related field (or equivalent experience).
Knowledge or experience working with Cancer Registries.
Project management certifications (PMI, Lean Six Sigma, Scrum).
Proficiency with project management tools (Azure DevOps, Smartsheet).
Understanding of database structures and data workflows, including data conversion and onboarding.
Familiarity with HL7 standards and data automation via SFTP and API.
Programming experience in Visual Basic, JavaScript, and T-SQL.
Information Security and Compliance Responsibilities:
Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security.
Adhere to and comply with the organizations Acceptable Use Policy.
Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers.
The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.
Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.
At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.
Auto-ApplyImplementation Manager
Remote job
We're building the AI-powered future of maintenance.
UpKeep is on a mission to reinvent how the physical world runs-starting with the frontline teams who maintain it. We're the creators of the world's first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies-including Shell, Yamaha, Unilever, and Marriott-run on UpKeep to modernize their asset operations. We're leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
Why join us:
Own the AI-first transformation of an entire industry.
Every feature we ship leverages AI-from predictive work orders to sensor-driven automations. You're not just iterating-you're pioneering how data reshapes physical operations.
Real traction, real scale.
Recognized as Gartner's #1 Facility Management solution and G2's top-rated CMMS, we've earned market leadership through product, not puff.
A company where builders thrive.
We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.
Global team, local energy.
With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ-where certain roles and leadership converge for rapid innovation.
Equity and upside, not just a paycheck.
Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
If you're driven by impact, energized by AI, and hungry to transform a legacy industry-we're hiring!
POSITION SUMMARY
The Implementation Manager is responsible for guiding new customers through a high-quality onboarding experience that sets them up for long-term success with UpKeep. This role combines project management, technical configuration, and consultative coaching to ensure each customer deploys UpKeep using proven best practices. Implementation Managers are a frontline driver of retention, value adoption, and customer satisfaction. They play a critical role in helping customers modernize their maintenance operations and unlock the power of UpKeep's AI Intelligence Suite.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Work with new and current customers to configure and deploy their UpKeep account to meet their specific business needs.
Serve as an UpKeep and Implementation subject matter expert by acting as the key Project Manager ensuring accurate completion of onboarding tasks.
Manage implementation end to end as the key driver responsible for the success of the project.
Act as the frontline of retention by establishing a strong foundation for each customer, ensuring best-practice setup, deployment discipline, and early value realization that reduces churn risk.
Serve as a catalyst for operational transformation by assessing customer workflows and applying UpKeep's AI Intelligence Suite to automate manual effort, improve efficiency, and elevate their maintenance strategy.
Understand and use project management concepts including scope management, time management, and issue management.
Facilitate remote and on-site training programs, with travel up to 20%.
Provide an excellent customer experience through high-quality communication and interactions.
Assist customers with mapping and migrating data into UpKeep using AI tools and best practices.
Support integrations between UpKeep and other systems.
Work closely with cross-functional teams to ensure successful deployment.
Establish and maintain relationships with executive sponsors, stakeholders, and project team members.
Identify areas for improvement in the product and implementation process.
Advocate for customer needs cross-departmentally.
Document lessons learned and recommended process improvements.
EXPERIENCE
Bachelor's Degree a plus in business, communications, or similar field
4+ years experience in customer facing role; SaaS Implementations experience preferred
Proven project management skills, and the ability to synthesize complex requirements into deliverables.
Experience with using Salesforce
KNOWLEDGE
Self-starter that thrives in fast-paced environments with the demonstrated capacity to lead, motivate and work well with others
Outstanding analytical, problem-solving, organization, prioritization and multitasking skills
Excellent in-person and web presentations skills
Strong written and verbal communication skills
Proven business acumen
Maintain project plan and other project documents
Must be assertive, receptive to input, skillful at managing relationships (personable, persuasive)
Experience with Cloud & SaaS domain knowledge
Quickly synthesize discussions and conversations into detailed meeting notes
Detail oriented, organized, and can quickly diagnose and fix implementation issues, while also looking for continuous improvement.
Communication and relationship-building skills, as this role requires cross-functional collaboration with diverse stakeholders.
Ability to set and communicate clear expectations
Ability to work effectively and achieve results in ambiguous situations
Independent, adaptable and can thrive in a fast-paced environment
DESIRED BEHAVIORS
Receptive to change - is flexible. Seeks and adopts improved approaches and processes.
Initiates action - is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
Technically proficient - able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs.
Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn.
Communicates ideas - respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives.
Works collaboratively - shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.
Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
Act as a good citizen of UpKeep.
COMPENSATION
This role will receive a competitive base salary + annual bonus + benefits + equity. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The pay range for this role is $75,000 - $85,000 USD per year.
Company History & Product:
UpKeep started in a garage, where our founder Ryan taught himself to code and built the first mobile-first maintenance app. The idea was simple but powerful: put modern software in the hands of frontline technicians-and transform how maintenance gets done.
Today, UpKeep is the leading cloud-native Asset Operations Management platform, serving over 4,000 businesses worldwide across manufacturing, utilities, healthcare, and beyond. Our Industrial IoT and AI-first software helps maintenance and facilities teams streamline work, predict failures, and act faster-with real-time insights and automation at their fingertips.
We're building for the deskless workforce-the essential workers who keep our physical world running-and arming them with the tools they deserve. In a world re-shoring manufacturing, accelerating automation, and embracing AI at scale, we're riding the next macro wave-and leading the transformation of legacy maintenance into intelligent operations.
Backed by $50 million from Insight Partners, Emergence Capital, Mucker, and Y Combinator, we're not just building software. We're defining a new category for the built world. Learn More! ************** **************/careers At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.
Auto-ApplySpecialty Coffee Field Implementation Manager- Remote
Remote job
Job Description
Pay Range: $74,000 - $80,000 / year
Other Forms of Compensation: Yearly Bonus Opportunity
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1481249. Additionally, you can get in front of the hiring manager faster and share what makes you unique with a Prerecorded Video Interview! Click here to learn more!
The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
We are Tradecraft Outfitters. Leaders in delivering transformative craft coffee and tea experiences to restaurants, hotels, cafes, specialty grocers, foodservice operators, and offices. We bring choice and create experiences in the craft coffee and tea space by working with the best roasters and tea companies to deliver quality, innovation, performance and dependability. We value authenticity, local culture, people, craft, kindness and the inherent beauty of coffee and tea.
We are a one-stop solution providing craft coffee and tea with the equipment, training, service and accessories needed to deliver memorable experiences.
Job Summary
Location: Flexible Remote (Preference for Midwest)
Overview:
If you have experience in the coffee industry, this role could be the perfect fit! The Field Implementation Manager (FIM) supports Tradecraft (TC) nationally by managing onboarding, installation, and activation of TC products and programs within Canteen operations. Acting as a bridge between business development and program management, the FIM ensures successful execution of specialty coffee initiatives across Canteen accounts.
As a brand ambassador and subject matter expert, you'll educate teams, champion best practices, and drive growth throughout Canteen and Compass. This position offers remote flexibility, requires access to a major airport, and has a preference for candidates based in the Midwest.
Key ResponsibilitiesTradecraft OCS Project Implementation
Drive Specialty-tier, All Day Refreshment experiences within office refreshment spaces, ensuring timely project completion in assigned regions.
Document and track new business rollouts and conversions, including status reports, work plans, and presentations.
Implement end-to-end project plans and adjust as needed to meet changing requirements.
Identify and mitigate risks throughout the project lifecycle; escalate issues when necessary.
Communicate timelines and progress updates regularly to all stakeholders.
Coffee Equipment Standards, Tools, and Training
Develop tools and resources for Canteen technical departments across divisions.
Define and enforce calibration and installation standards for Canteen's Core OCS equipment portfolio.
Build strategic relationships with technical department leads in assigned regions.
Provide technical support and consultation to Canteen tech operations.
Assist in planning and executing three Technician University Summits annually; attend at least one in person.
Hospitality Activation
Collaborate with stakeholders to activate serviceability for Hospitality business, reducing third-party service costs and introducing new revenue streams.
Coordinate or execute Expert-Level Training summits annually for Canteen and/or CBC Service Teams.
Define core standards for installing, operating, and maintaining expert-level equipment.
Requirements
Project management training or experience preferred.
Proficiency in Microsoft Office and Smartsheet.
Demonstrated ability to lead organizational projects and client transitions.
Ability to manage external resources in complex environments.
Proven success in entrepreneurial settings with proactive customer service skills.
Ability to work independently and collaboratively in fast-paced environments.
Technical experience in coffee, tea, or food & beverage industry required.
Experience with specialty coffee equipment is a must, including traditional espresso machines and super-automatic machines.
Strong relationship management skills and openness to feedback.
Desire for continuous learning and subject matter expertise.
Ability to manage multiple priorities with a positive, can-do attitude.
Travel up to 25% or as needed.
Remote flexibility with preference for candidates based in the Midwest; must have access to a major airport.
Associates at Tradecraft are offered many fantastic benefits.
Both full-time and part-time positions offer the following benefits to associates:
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
In addition, full-time positions also offer the following benefits to associates:
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Req ID: 1481249
[[req_classification]]
Implementation Manager
Remote job
Job Description
12twenty is the leading platform for employers to connect with elite early career professionals. Our community includes millions of students, recent graduates, and alumni from top business schools, law schools, and universities around the world. We take pride connecting our community of candidates with recruiters from top companies across industries. Come join our fast growing organization!
Summary:
We are looking for an Implementation Manager to join our growing CX team. The ideal candidate is a proactive, solution-oriented professional with experience managing complex software implementations for mid-market to light enterprise clients. This is an individual contributor role and does not include people management responsibilities. This role is perfect for someone who thrives in high-touch, high-value customer environments, can manage diverse personalities, and is motivated by driving successful, long-term adoption of a mission-critical platform.
This is a 100% remote U.S. opportunity.
Your Role:
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30-40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.
Conduct live training sessions, working sessions, and executive-level updates via video conference.
Motivate and guide customers through complex technical rollouts, ensuring platform understanding and operational readiness.
Serve as the primary point of contact during implementation, navigating different personalities, org structures, and stakeholder levels.
Collaborate closely with Product, Support, and CS teams to ensure seamless internal alignment and a smooth customer journey.
Gather feedback, identify risks, and proactively address blockers to protect timelines and outcomes.
Prepare to take ownership of Alpha or strategic accounts after demonstrating strong mastery of the platform and process.
Continually surprise and delight customers with a can-do mindset and a customer-first approach.
Your Experience:
3-5 years of experience in SaaS onboarding, implementation, or project management (platform experience preferred over point solutions).
Proven ability to manage multiple, multi-month implementation projects with mid-market or Fortune 100 clients.
Experience with cloud-based platforms and the ability to quickly learn complex software ecosystems.
Strong communication skills across all channels (Zoom, Slack, Salesforce, etc.) and with various seniority levels.
Demonstrated ability to manage complex personalities and drive accountability without direct authority.
High emotional intelligence, professional resilience, and a go-getter mindset.
Exceptional organizational and project management skills with the ability to set goals, manage deadlines, and work with minimal direction.
Experience working autonomously in a remote environment.
Bonus Skills:
Platform implementation experience (ERP, HCM, CRM-e.g., NetSuite, Workday, etc.)
Change management or stakeholder communication frameworks
Technical familiarity (APIs, SSO, integrations, basic configuration)
Advanced Excel or project planning tools (Asana, Jira, Smartsheet)
Team Values:
Communication: Ask questions, offer clarity, operate with transparency and empathy
Collaboration: Work cross-functionally to find the best path forward
Continuous Improvement: Seek growth in both process and product
Annual compensation range: Up to $75,000 - $80,000
(Up to $85,000 for candidates with demonstrated Alpha/strategic implementation leadership experience)
The annual compensation range for this position is listed above. This salary range is an estimate, and the actual salary may vary based on company compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location.
In addition to the range below, US employees are eligible for equity. Employees in this position are also eligible to participate in the Company's standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), and paid time off.
Benefits & Perks:
Competitive salary
Generous PTO policy
Full benefits, including 401(k)
Regular team happy hours and activities
Remote work flexibility
12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The market for talent, especially highly qualified talent, continues to grow more and more competitive. 12twenty's unique position as the connection between students, schools, and employers has fueled our rocketship growth. Come be part of our journey!
12twenty offers competitive salary and stock options and an amazing team to innovate and collaborate with. We love what we do, we embody a passion for continuous improvement, and we support each other to be excellent!
Check out a video from a recent user conference: ***************************