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Inbound sales specialist vs associate sales representative

The differences between inbound sales specialists and associate sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate sales representative has an average salary of $51,007, which is higher than the $37,898 average annual salary of an inbound sales specialist.

The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for an associate sales representative are work ethic, patients, and product knowledge.

Inbound sales specialist vs associate sales representative overview

Inbound Sales SpecialistAssociate Sales Representative
Yearly salary$37,898$51,007
Hourly rate$18.22$24.52
Growth rate-4%4%
Number of jobs62,148333,049
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 59%
Average age3747
Years of experience-4

What does an inbound sales specialist do?

An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.

What does an associate sales representative do?

The duties of an associate sales representative depend on one's line of work or industry of employment. Their responsibilities typically revolve around reaching out to clients through calls or door-to-door visits, offering products and services, collecting payments, addressing issues and concerns, and performing corrective measures when necessary. An associate sales representative often has a quota and deadline to reach; therefore, it is essential to be sales driven and goal-oriented. Furthermore, one must adhere to the policies and regulations of the company.

Inbound sales specialist vs associate sales representative salary

Inbound sales specialists and associate sales representatives have different pay scales, as shown below.

Inbound Sales SpecialistAssociate Sales Representative
Average salary$37,898$51,007
Salary rangeBetween $29,000 And $48,000Between $37,000 And $68,000
Highest paying CityPortland, ORBoston, MA
Highest paying stateWest VirginiaMassachusetts
Best paying companyIBMVerint
Best paying industryHospitalityHealth Care

Differences between inbound sales specialist and associate sales representative education

There are a few differences between an inbound sales specialist and an associate sales representative in terms of educational background:

Inbound Sales SpecialistAssociate Sales Representative
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Inbound sales specialist vs associate sales representative demographics

Here are the differences between inbound sales specialists' and associate sales representatives' demographics:

Inbound Sales SpecialistAssociate Sales Representative
Average age3747
Gender ratioMale, 49.2% Female, 50.8%Male, 50.8% Female, 49.2%
Race ratioBlack or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%6%

Differences between inbound sales specialist and associate sales representative duties and responsibilities

Inbound sales specialist example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Provide upselling to existing customers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
  • Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
  • Follow QA requirements on each call to maintain the percentage required.3.
  • Modify existing accounts that need to port over information from other providers to Comcast's.
  • Show more

Associate sales representative example responsibilities.

  • Manage organization website and Facebook page; writing articles for websites and newsletters.
  • Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
  • Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Inbound sales specialist vs associate sales representative skills

Common inbound sales specialist skills
  • Inbound Sales, 18%
  • Customer Service, 12%
  • Marketing Campaigns, 7%
  • Customer Care, 7%
  • Credit Card, 6%
  • Customer Satisfaction, 5%
Common associate sales representative skills
  • Work Ethic, 16%
  • Patients, 13%
  • Product Knowledge, 12%
  • Excellent Interpersonal, 7%
  • Excellent Organizational, 4%
  • Sales Techniques, 4%