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The differences between inbound sales specialists and customer retention specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inbound sales specialist has an average salary of $37,898, which is higher than the $33,422 average annual salary of a customer retention specialist.
The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for a customer retention specialist are customer service, inbound calls, and outbound calls.
| Inbound Sales Specialist | Customer Retention Specialist | |
| Yearly salary | $37,898 | $33,422 |
| Hourly rate | $18.22 | $16.07 |
| Growth rate | -4% | -4% |
| Number of jobs | 62,148 | 204,538 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 40% |
| Average age | 37 | 40 |
| Years of experience | - | 12 |
Inbound sales specialists and customer retention specialists have different pay scales, as shown below.
| Inbound Sales Specialist | Customer Retention Specialist | |
| Average salary | $37,898 | $33,422 |
| Salary range | Between $29,000 And $48,000 | Between $26,000 And $42,000 |
| Highest paying City | Portland, OR | - |
| Highest paying state | West Virginia | - |
| Best paying company | IBM | - |
| Best paying industry | Hospitality | - |
There are a few differences between an inbound sales specialist and a customer retention specialist in terms of educational background:
| Inbound Sales Specialist | Customer Retention Specialist | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between inbound sales specialists' and customer retention specialists' demographics:
| Inbound Sales Specialist | Customer Retention Specialist | |
| Average age | 37 | 40 |
| Gender ratio | Male, 49.2% Female, 50.8% | Male, 42.4% Female, 57.6% |
| Race ratio | Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9% | Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 19.9% Asian, 6.3% White, 56.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 7% |