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Inbound sales specialist vs inbound sale representative

The differences between inbound sales specialists and inbound sale representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inbound sale representative has an average salary of $46,054, which is higher than the $37,898 average annual salary of an inbound sales specialist.

The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for an inbound sale representative are excellent interpersonal, customer service, and mutual funds.

Inbound sales specialist vs inbound sale representative overview

Inbound Sales SpecialistInbound Sale Representative
Yearly salary$37,898$46,054
Hourly rate$18.22$22.14
Growth rate-4%5%
Number of jobs62,148118,186
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 38%
Average age3746
Years of experience-8

What does an inbound sales specialist do?

An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.

What does an inbound sale representative do?

An inbound sales representative is in charge of securing sales by responding to calls and correspondence from clients, ensuring efficiency and customer satisfaction. They may arrange appointments, answer inquiries, offer products and services, and discuss product specifications. There are also instances where they must perform follow-up calls on outbound transactions, process payments, or establish billing plans in adherence to the company's policies and regulations. Furthermore, an inbound sales representative must address issues and concerns from clients, resolving them promptly and efficiently.

Inbound sales specialist vs inbound sale representative salary

Inbound sales specialists and inbound sale representatives have different pay scales, as shown below.

Inbound Sales SpecialistInbound Sale Representative
Average salary$37,898$46,054
Salary rangeBetween $29,000 And $48,000Between $27,000 And $75,000
Highest paying CityPortland, ORBoston, MA
Highest paying stateWest VirginiaMassachusetts
Best paying companyIBMAltice USA
Best paying industryHospitality-

Differences between inbound sales specialist and inbound sale representative education

There are a few differences between an inbound sales specialist and an inbound sale representative in terms of educational background:

Inbound Sales SpecialistInbound Sale Representative
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college-University of Southern California

Inbound sales specialist vs inbound sale representative demographics

Here are the differences between inbound sales specialists' and inbound sale representatives' demographics:

Inbound Sales SpecialistInbound Sale Representative
Average age3746
Gender ratioMale, 49.2% Female, 50.8%Male, 46.4% Female, 53.6%
Race ratioBlack or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%7%

Differences between inbound sales specialist and inbound sale representative duties and responsibilities

Inbound sales specialist example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Provide upselling to existing customers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
  • Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
  • Follow QA requirements on each call to maintain the percentage required.3.
  • Modify existing accounts that need to port over information from other providers to Comcast's.
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Inbound sale representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Succeed at inbound sales role utilizing quick rapport building talent while upselling customers.
  • Create excellent customer service skills and multitasking, by providing professional, reliable customer service in a fast-pace working environment.
  • Perform adjustments to customers accounts in the CSG and Comtrac database.
  • Influence and sell CDV and CHSI to new and existing customers.
  • Meet customers needs and upselling by offering additional products and services base on discovery questions.
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Inbound sales specialist vs inbound sale representative skills

Common inbound sales specialist skills
  • Inbound Sales, 18%
  • Customer Service, 12%
  • Marketing Campaigns, 7%
  • Customer Care, 7%
  • Credit Card, 6%
  • Customer Satisfaction, 5%
Common inbound sale representative skills
  • Excellent Interpersonal, 21%
  • Customer Service, 10%
  • Mutual Funds, 9%
  • Excellent Organizational, 9%
  • Data Entry, 5%
  • Customer Inquiries, 5%