Post job

Inbound sales specialist vs inside sales representative

The differences between inbound sales specialists and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $37,898 average annual salary of an inbound sales specialist.

The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Inbound sales specialist vs inside sales representative overview

Inbound Sales SpecialistInside Sales Representative
Yearly salary$37,898$44,413
Hourly rate$18.22$21.35
Growth rate-4%4%
Number of jobs62,148244,168
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 66%
Average age3747
Years of experience-4

What does an inbound sales specialist do?

An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

Inbound sales specialist vs inside sales representative salary

Inbound sales specialists and inside sales representatives have different pay scales, as shown below.

Inbound Sales SpecialistInside Sales Representative
Average salary$37,898$44,413
Salary rangeBetween $29,000 And $48,000Between $28,000 And $69,000
Highest paying CityPortland, ORSeattle, WA
Highest paying stateWest VirginiaWyoming
Best paying companyIBMBerkshire Hathaway
Best paying industryHospitalityTechnology

Differences between inbound sales specialist and inside sales representative education

There are a few differences between an inbound sales specialist and an inside sales representative in terms of educational background:

Inbound Sales SpecialistInside Sales Representative
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Inbound sales specialist vs inside sales representative demographics

Here are the differences between inbound sales specialists' and inside sales representatives' demographics:

Inbound Sales SpecialistInside Sales Representative
Average age3747
Gender ratioMale, 49.2% Female, 50.8%Male, 54.7% Female, 45.3%
Race ratioBlack or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%6%

Differences between inbound sales specialist and inside sales representative duties and responsibilities

Inbound sales specialist example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Provide upselling to existing customers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
  • Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
  • Follow QA requirements on each call to maintain the percentage required.3.
  • Modify existing accounts that need to port over information from other providers to Comcast's.
  • Show more

Inside sales representative example responsibilities.

  • Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
  • Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
  • Generate leads through the use of Linkedin, firm websites and legal magazines.
  • Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
  • Manage help desk support for company ERP system as well as employee hardware and software issues.
  • Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.
  • Show more

Inbound sales specialist vs inside sales representative skills

Common inbound sales specialist skills
  • Inbound Sales, 18%
  • Customer Service, 12%
  • Marketing Campaigns, 7%
  • Customer Care, 7%
  • Credit Card, 6%
  • Customer Satisfaction, 5%
Common inside sales representative skills
  • Customer Service, 22%
  • CRM, 6%
  • Outbound Calls, 5%
  • Product Knowledge, 4%
  • Work Ethic, 4%
  • Sales Process, 3%