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The differences between inbound sales specialists and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $37,898 average annual salary of an inbound sales specialist.
The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.
| Inbound Sales Specialist | Inside Sales Representative | |
| Yearly salary | $37,898 | $44,413 |
| Hourly rate | $18.22 | $21.35 |
| Growth rate | -4% | 4% |
| Number of jobs | 62,148 | 244,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 66% |
| Average age | 37 | 47 |
| Years of experience | - | 4 |
An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.
An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.
Inbound sales specialists and inside sales representatives have different pay scales, as shown below.
| Inbound Sales Specialist | Inside Sales Representative | |
| Average salary | $37,898 | $44,413 |
| Salary range | Between $29,000 And $48,000 | Between $28,000 And $69,000 |
| Highest paying City | Portland, OR | Seattle, WA |
| Highest paying state | West Virginia | Wyoming |
| Best paying company | IBM | Berkshire Hathaway |
| Best paying industry | Hospitality | Technology |
There are a few differences between an inbound sales specialist and an inside sales representative in terms of educational background:
| Inbound Sales Specialist | Inside Sales Representative | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Alfred |
Here are the differences between inbound sales specialists' and inside sales representatives' demographics:
| Inbound Sales Specialist | Inside Sales Representative | |
| Average age | 37 | 47 |
| Gender ratio | Male, 49.2% Female, 50.8% | Male, 54.7% Female, 45.3% |
| Race ratio | Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 6% |