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The differences between inbound sales specialists and inside sales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inside sales specialist has an average salary of $50,944, which is higher than the $37,898 average annual salary of an inbound sales specialist.
The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for an inside sales specialist are customer service, CRM, and sales process.
| Inbound Sales Specialist | Inside Sales Specialist | |
| Yearly salary | $37,898 | $50,944 |
| Hourly rate | $18.22 | $24.49 |
| Growth rate | -4% | 4% |
| Number of jobs | 62,148 | 251,423 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 69% |
| Average age | 37 | 47 |
| Years of experience | - | 4 |
An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.
An inside sales specialist is primarily responsible for securing sales by reaching out to clients to sell products and services. They may communicate with customers through calls and correspondence or personally recommend products in a retail store setting. Moreover, they are also responsible for responding to inquiries or concerns, identifying the customers' needs, devising strategies to find sales opportunities, and discussing products to customers. An inside sales specialist is often required to meet sales goals and report to managers should there be any issues or problems.
Inbound sales specialists and inside sales specialists have different pay scales, as shown below.
| Inbound Sales Specialist | Inside Sales Specialist | |
| Average salary | $37,898 | $50,944 |
| Salary range | Between $29,000 And $48,000 | Between $34,000 And $75,000 |
| Highest paying City | Portland, OR | Seattle, WA |
| Highest paying state | West Virginia | Washington |
| Best paying company | IBM | Keller Williams Greater Seattle |
| Best paying industry | Hospitality | Real Estate |
There are a few differences between an inbound sales specialist and an inside sales specialist in terms of educational background:
| Inbound Sales Specialist | Inside Sales Specialist | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Alfred |
Here are the differences between inbound sales specialists' and inside sales specialists' demographics:
| Inbound Sales Specialist | Inside Sales Specialist | |
| Average age | 37 | 47 |
| Gender ratio | Male, 49.2% Female, 50.8% | Male, 52.0% Female, 48.0% |
| Race ratio | Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 6% |