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Inbound sales specialist vs inside sales specialist

The differences between inbound sales specialists and inside sales specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an inside sales specialist has an average salary of $50,944, which is higher than the $37,898 average annual salary of an inbound sales specialist.

The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for an inside sales specialist are customer service, CRM, and sales process.

Inbound sales specialist vs inside sales specialist overview

Inbound Sales SpecialistInside Sales Specialist
Yearly salary$37,898$50,944
Hourly rate$18.22$24.49
Growth rate-4%4%
Number of jobs62,148251,423
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 69%
Average age3747
Years of experience-4

What does an inbound sales specialist do?

An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.

What does an inside sales specialist do?

An inside sales specialist is primarily responsible for securing sales by reaching out to clients to sell products and services. They may communicate with customers through calls and correspondence or personally recommend products in a retail store setting. Moreover, they are also responsible for responding to inquiries or concerns, identifying the customers' needs, devising strategies to find sales opportunities, and discussing products to customers. An inside sales specialist is often required to meet sales goals and report to managers should there be any issues or problems.

Inbound sales specialist vs inside sales specialist salary

Inbound sales specialists and inside sales specialists have different pay scales, as shown below.

Inbound Sales SpecialistInside Sales Specialist
Average salary$37,898$50,944
Salary rangeBetween $29,000 And $48,000Between $34,000 And $75,000
Highest paying CityPortland, ORSeattle, WA
Highest paying stateWest VirginiaWashington
Best paying companyIBMKeller Williams Greater Seattle
Best paying industryHospitalityReal Estate

Differences between inbound sales specialist and inside sales specialist education

There are a few differences between an inbound sales specialist and an inside sales specialist in terms of educational background:

Inbound Sales SpecialistInside Sales Specialist
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 69%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Inbound sales specialist vs inside sales specialist demographics

Here are the differences between inbound sales specialists' and inside sales specialists' demographics:

Inbound Sales SpecialistInside Sales Specialist
Average age3747
Gender ratioMale, 49.2% Female, 50.8%Male, 52.0% Female, 48.0%
Race ratioBlack or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.2% American Indian and Alaska Native, 0.2%
LGBT Percentage11%6%

Differences between inbound sales specialist and inside sales specialist duties and responsibilities

Inbound sales specialist example responsibilities.

  • Manage call center productivity levels by maintaining CSR schedule adherence.
  • Provide upselling to existing customers.
  • Identify customer issues and provide appropriate solutions via upselling additional products and services while obtaining customer commitment by developing plans.
  • Perform office cost analyses with surgical patients base on individual insurance for schedule procedure in accordance with government policies and guidelines.
  • Follow QA requirements on each call to maintain the percentage required.3.
  • Modify existing accounts that need to port over information from other providers to Comcast's.
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Inside sales specialist example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Present presentations to potential clients through Microsoft PowerPoint.
  • Maintain and update assigned territory through SalesLogix CRM program.
  • Revise and update CRM database to ensure accurate customer information.
  • Operate as inside sales consultant, primarily in areas of customer relations, sales/service support, coordinating production and transportation scheduling
  • Call on corporate counsel, c-level executives and law firms to sell solutions with traditional litigation support.
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Inbound sales specialist vs inside sales specialist skills

Common inbound sales specialist skills
  • Inbound Sales, 18%
  • Customer Service, 12%
  • Marketing Campaigns, 7%
  • Customer Care, 7%
  • Credit Card, 6%
  • Customer Satisfaction, 5%
Common inside sales specialist skills
  • Customer Service, 13%
  • CRM, 7%
  • Sales Process, 5%
  • Work Ethic, 5%
  • Product Knowledge, 5%
  • Outbound Calls, 4%