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The differences between inbound sales specialists and outbound sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an outbound sales representative has an average salary of $45,723, which is higher than the $37,898 average annual salary of an inbound sales specialist.
The top three skills for an inbound sales specialist include inbound sales, customer service and marketing campaigns. The most important skills for an outbound sales representative are outbound sales, customer service, and excellent interpersonal.
| Inbound Sales Specialist | Outbound Sales Representative | |
| Yearly salary | $37,898 | $45,723 |
| Hourly rate | $18.22 | $21.98 |
| Growth rate | -4% | 4% |
| Number of jobs | 62,148 | 240,781 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | High School Diploma, 33% |
| Average age | 37 | 47 |
| Years of experience | - | 4 |
An inbound sales specialist is a sales representative that sells company products and services from a very specific location, usually its headquarters. Their duties may include answering phone calls, aiding customers, providing solutions to customer complaints, scheduling appointments, accepting and placing orders, and following up on outgoing calls. Good communication and customer service skills will come in handy for this role.
An outbound sales representative focuses on securing sales by reaching out to clients through calls, correspondence, or face-to-face interactions. They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. To carry out their duties, they must perform research and analysis to identify business opportunities, develop sales strategies, generate leads, discuss product specifications with customers, introduce payment plans, and negotiate contracts. Moreover, an outbound sales representative must build positive relationships with clients while adhering to the company's policies and regulations.
Inbound sales specialists and outbound sales representatives have different pay scales, as shown below.
| Inbound Sales Specialist | Outbound Sales Representative | |
| Average salary | $37,898 | $45,723 |
| Salary range | Between $29,000 And $48,000 | Between $24,000 And $84,000 |
| Highest paying City | Portland, OR | Hoboken, NJ |
| Highest paying state | West Virginia | New Jersey |
| Best paying company | IBM | Altice USA |
| Best paying industry | Hospitality | - |
There are a few differences between an inbound sales specialist and an outbound sales representative in terms of educational background:
| Inbound Sales Specialist | Outbound Sales Representative | |
| Most common degree | Bachelor's Degree, 38% | High School Diploma, 33% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Alfred |
Here are the differences between inbound sales specialists' and outbound sales representatives' demographics:
| Inbound Sales Specialist | Outbound Sales Representative | |
| Average age | 37 | 47 |
| Gender ratio | Male, 49.2% Female, 50.8% | Male, 45.9% Female, 54.1% |
| Race ratio | Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 6% |