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The differences between information systems specialists and support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information systems specialist and a support specialist. Additionally, an information systems specialist has an average salary of $73,495, which is higher than the $40,782 average annual salary of a support specialist.
The top three skills for an information systems specialist include customer service, data analysis and data entry. The most important skills for a support specialist are customer service, patients, and mental health.
| Information Systems Specialist | Support Specialist | |
| Yearly salary | $73,495 | $40,782 |
| Hourly rate | $35.33 | $19.61 |
| Growth rate | 10% | 10% |
| Number of jobs | 164,042 | 125,740 |
| Job satisfaction | - | 3 |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An Information Systems Specialist is responsible for supporting and developing the database system of an organization. They are responsible for designing and implementing information systems, developing prototypes, and maintaining hardware and software operations. They build information security to protect the computer system against a threat. Information System Specialists must have good communication and analytical skills to adapt to different organizational needs.
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Information systems specialists and support specialists have different pay scales, as shown below.
| Information Systems Specialist | Support Specialist | |
| Average salary | $73,495 | $40,782 |
| Salary range | Between $51,000 And $104,000 | Between $25,000 And $64,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Kentucky | New York |
| Best paying company | Microsoft | |
| Best paying industry | Manufacturing | Technology |
There are a few differences between an information systems specialist and a support specialist in terms of educational background:
| Information Systems Specialist | Support Specialist | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between information systems specialists' and support specialists' demographics:
| Information Systems Specialist | Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 68.9% Female, 31.1% | Male, 38.4% Female, 61.6% |
| Race ratio | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 15.8% Asian, 10.7% White, 56.0% American Indian and Alaska Native, 0.4% | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.4% White, 56.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |