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Sustainment Services Analyst
Raytheon 4.6
Information systems technician job in Lowell, MA
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
DoD Clearance: Secret
Security Clearance Status:
Active and existing security clearance required after day 1
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
We are seeking a Sustainment Service Analyst to join our Life Cycle Engineering team. Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time. Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.
As Sustainment Services Analyst, you'll be working with a cross-functional team supporting PATRIOT repair contracts for both ground and missile systems to ensure repairs are tracked, completed, and returned to the customer in accordance with the contract limitations. In this role you'll execute in a highly dynamic environment as each repair needs to be individually tracked.
What You Will Do:
Coordinate and collaborate with the repair performers, other project leads, program managers and cross functional areas including operations, supply chain, and finance to ensure the most current data is available for reporting to the customer.
Tracking assets as they proceed through the repair process.
Preparing correspondence/reports for internal and external collaboration and approval.
Evaluating expenditures and schedules for repairs. Providing data for monthly contract deliverables, participating in program reviews, and other customer meetings.
Qualifications You Must Have:
Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience, or An Advanced Degree in a related field.
Experience with logistics support, repair and return processes, and manufacturing.
Preferred Qualifications:
Detail orientated and demonstrated ability to effectively work in a team environment
Self-initiative, strong written and oral communication skills
Knowledge, understanding and application of logistics principles
Patriot System product knowledge and or experience
Experience in program planning, budgeting, and track to cost and schedule
Proficiency with Microsoft Office products
What We Offer:
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation assistance is available
Learn More & Apply Now!
This role is posted as ONSITE and is based in Andover, MA or El Paso TX
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion.
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$69k-114k yearly est. 5d ago
IT Analyst - Manufacturing Systems
Insight Global
Information systems technician job in Woburn, MA
Key Responsibilities
Support business operations and development initiatives for the analysis, design & implementation of manufacturing IT solutions (MES, LIMS, SCADA, IoT, Data Historian)
Functionally oriented
Identify technical issues and communicate effectively across teams
Required Experience:
6+ years in Business Analysis roles
Manufacturing background req
MES experience is a plus
Must be a US Citizen or US Permanent Resident
Bachelor's degree in Computer Science, Information Technology, or a related field required
$76k-104k yearly est. 1d ago
Materials Planning & Systems Specialist
Klein Marine Systems, Inc. 3.9
Information systems technician job in Newburyport, MA
Who we are
Klein Marine Systems is the world's leading side scan sonar manufacturer, and we are immensely proud of where we are and how we got here. We are currently undergoing a remarkable period of transformation, making now an incredibly exciting time to join our team. We are searching for dynamic, technically skilled individuals who are passionate about their work to join us in Newburyport, MA. In return, you will have the opportunity to be part of the world's leading side scan sonar enterprise: contributing to significant advancements in our technologies and operations.
Unleash your potential with a rewarding career
If you possess a visionary mindset, a knack for solving complex challenges, and a burning desire to make a genuine impact on the world, explore our job opportunities. Seize the opportunity to unleash your courage and contribute to a more connected, smarter, and brighter future.
We are seeking a highly motivated Materials Planning & Systems Specialist to support and improve the company's Material Requirements Planning (MRP), production floor scheduling, and product data management processes. This role will also coordinate the implementation of a new Product Lifecycle Management (PLM) system, ensuring accurate data flow between Engineering, Supply Chain, and Manufacturing systems. The ideal candidate is detail-oriented, highly organized, and experienced with manufacturing planning systems. This role will help bridge operations and engineering to ensure materials, schedules, and data are aligned for efficient production. The Materials Planning & Systems Specialist position will be located in our Newburyport, MA location and will report to our Director of Operations.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Key Responsibilities:
Material Planning & MRP Execution
Execute and monitor MRP runs in Microsoft Business Central, ensuring accurate material availability and production planning.
Analyze MRP outputs to identify shortages, expedite needs, and recommend planning parameter adjustments.
Maintain accurate BOMs, routings, and item data to ensure effective material planning.
Work cross-functionally with Procurement, Engineering, and Production to resolve material and scheduling conflicts.
Track and report on key metrics such as material shortages, schedule adherence, and inventory accuracy.
Production Planning
Assist in developing and maintaining production schedules that align materials and capacity.
Support manufacturing leads in load balancing and prioritizing work orders.
Improve data accuracy for work order reporting and WIP tracking.
Help identify and address bottlenecks or inefficiencies in the scheduling process.
PLM Implementation & Systems Integration
Serve as the primary coordinator for the new PLM system implementation, replacing Omnify.
Work with Engineering and IT to define workflows for change management, revision control, and document release.
Support data migration of part records, BOMs, and associated documents.
Ensure synchronization between PLM and Microsoft Business Central to maintain consistency across systems.
Train and support users on new PLM tools and processes after deployment.
Continuous Improvement
Identify and implement process improvements for MRP accuracy, data integrity, and planning efficiency.
Support initiatives to improve communication between Engineering and Operations through better system integration.
Document and maintain standard operating procedures related to planning and change control.
Qualifications and Essential Skills:
Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations, or related field (or equivalent experience).
3+ years of experience in materials planning, MRP execution, or production control in a manufacturing environment.
Hands-on experience with ERP systems (Microsoft Business Central preferred).
Familiarity with PLM tools (Omnify or similar) and basic understanding of change management processes.
Strong analytical skills and attention to detail.
Excellent communication and organizational abilities; comfortable working across departments.
Preferred Qualifications
Experience in electro-mechanical product manufacturing.
Experience participating in or supporting a system implementation project (PLM, ERP, or MES).
Familiarity with ISO 9001 or AS9100 environments.
Lean or Six Sigma certification a plus.
Klein Marine Systems offers a generous compensation package; benefits begin on date of hire.
Comprehensive Health, Dental and Vision Plans
Elective deductions for Flexible Spending Accounts
Company Paid Life Insurance, Short and Long-Term Disability
Supplemental Life Insurance
Supplemental Critical Illness and Accident coverage
401(k) Retirement Savings Plan with employer contribution; Roth IRA option
Employee referral program
14 Paid Holidays
Flexible work arrangements
Generous Flex Paid Time Off account
Are you ready to join our exceptional team?
We are constantly seeking top talent in the fields of Engineering, Sales, Manufacturing Operations, Finance and Accounting, Technology, R&D, Marketing, and Field Operations. At Klein, we take pride in creating a supportive, fair, and inclusive working environment that empowers you to thrive and advance in your career. Rest assured that all qualified applicants will be considered for employment without any discrimination based on race, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factors prohibited by law.
$86k-127k yearly est. 1d ago
IT Access & Provisioning Analyst II
Commonwealth of Massachusetts 4.7
Information systems technician job in Chelsea, MA
A state governmental agency in Chelsea, Massachusetts is seeking an Accounts Management Analyst II to manage employee provisioning and deprovisioning, ensure timely completion of requests, and support end-users with IT issues. The ideal candidate should have extensive experience in technical support, strong knowledge in Windows, Azure, and service management tools like ServiceNow, along with excellent problem-solving and communication skills. This full-time role offers a salary range between $77,290 and $116,401 annually.
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$77.3k-116k yearly 1d ago
Fleet Management Support Specialist
Crown Equipment Corporation 4.8
Information systems technician job in Boston, MA
:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Responsibilities
Responsible for driving end-user adoption of Crown InfoLink products.
Helps customer develop and implement best practices and standard operating procedures.
Prepare internal and external customers for a successful implementation by planning, training and managing support service processes.
Develop and support the retail network to provide web-user and operator trainer training.
Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes.
Analyze Crown InfoLink data and make recommendations on action steps.
Participate in sales calls and demos to the extent that it relates to the after-sale support.
Quote, sell, and provide Crown InfoLink support services.
Minimum Qualifications
2-4 years related experience
Associate degree (Business)
Must have valid driving privileges
Extensive travel & overnight stays (over 20%)
Preferred Qualifications
Lead and effectively garner customer support to achieve customer objectives.
Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$46k-59k yearly est. 2d ago
Support Specialist
Business Needs Inc.
Information systems technician job in Framingham, MA
Key Responsibilities:
Monitor reporting detailing equipment that requires service that is outside of service level agreements:
• Communicate expectations and track results
• Escalate concerns as needed
• Log data into tracking sheets
Process and track invoices:
• Enter and calculate status of spend
• Ensure invoices are received and processed timely
Create weekly Supply reports
• Download data and create spreadsheet communication to major providers
• Track status of communications
• Monitor supply levels
Communication/Interactions:
• Excellent verbal and written communication skills
• Highly collaborative team player with can-do attitude
• Results-oriented, analytical thinker, intellectually curious
Essential skills and experience:
• Knowledge of Excel a must
• Detail-oriented, organized
• Project management
• Self-motivated
• Data science, inventory management
• Knowledge of MS Office, PowerPoint a plus
Education:
• Bachelor's degree
• Aggressive and proactive attitude to solve problems and win at all levels
• Intermediate to Advanced Microsoft Excel skills
$34k-58k yearly est. 4d ago
IT Technician
Fiber Materials 4.1
Information systems technician job in Woonsocket, RI
Fiber Materials Inc. | engineered textile products for aerospace and defense
FMI's Rhode Island facility is focused on textile engineering and manufacturing of 2D woven fabrics, 3D woven preforms, braided materials and resin transfer molded composites. We work with the stiffest, strongest, and lightest fiber in the world including carbon, glass, aramid (kevlar) and ceramic.
Our products are being used on ground-breaking space initiatives such as NASA's Mars Sample Return mission, important missile programs, airfoils in commercial and military jet engines, and as lightweight armor for US military ground vehicles.
Your role: FMI is seeking an independent and self-motivating IT Technician to join our IT department. This position is responsible for maintaining, installing, and configuring desktops, workstations, and thin-clients in a manufacturing environment. This role is fully on-site at our Woonsocket, RI locations.
Job Responsibilities:
Maintain, install, and configure desktops and workstations
Image and deploy Windows-based workstations
Create and maintain equipment inventory database of all workstations
Ensure ongoing compliance with ITAR and government security standards
End-user support for production and front-office employees across multiple buildings in a campus environment
Utilize administrative tools such as Active Directory, Windows Deployment Services, VMWare and various other tools
Perform application support of Microsoft Office applications and other internal applications and systems
Work closely with other members of the IT department to handle requests, incidents, and project related tasks
Responsible for on-going maintenance of company's desktop environment
Collaborate with existing vendors to support and perform upgrades on company software
Troubleshoot and resolve both hardware and software issues regarding network connectivity
Maintain IT tickets and update projects
What we need from you:
Associates or Bachelor's degree in Computer Science or a related field
1-3 years relevant experience in an IT support environment
Experience installing desktop operating systems and applications
Working knowledge of Microsoft Office products
Understanding of general security best practices
Fundamental understanding of TCP/IP protocol and network troubleshooting skills
What you'll get from us:
16 ETO days
Paid Holidays
Medical / Dental / Vision
401k Company Match
Tuition Reimbursement
$1000 Sign-On Bonus
$44k-79k yearly est. 60d+ ago
Onsite IT Technician Term Time
Capita Plc
Information systems technician job in Worcester, MA
We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service.
Job title:
Onsite IT Technician Term Time
Job Description:
Onsite IT Technician Term Time
£20,621.93
Birmingham Based
We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service.
This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field.
This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle.
What you will be doing
* Provide scheduled technical maintenance and support for ICT to a set of schools.
* Involvement in larger installations in schools in line with documented project plans.
* Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations.
* Research and to document development projects and procedures for the team in line with strategic objectives for the business.
What we are looking for
* Strong customer service skills
* An interest in IT and a career in this area
* Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential
* Happy to work term time only
* Full UK licence with access to own vehicle
About Entrust
Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England.
What's in it for you?
* A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93)
* The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
* Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
* Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
* Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
What we hope you'll do next:
Choose 'Apply now' to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email ******************************** or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - *********************
Location:
Birmingham
* United Kingdom
Time Type:
Full time
Contract Type:
Permanent
$36k-73k yearly est. Auto-Apply 17d ago
IT Technician Boston
Hightouchtalentsolutions
Information systems technician job in Boston, MA
IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities:
Attending customer support requests via phone, email or in person.
Performing server and network troubleshooting remotely and on site
Doing application deployments
Follow change control process
Managing servers and network equipment
Document and follow procedures
Work on projects and tasks assigned in a timely manner
Be available for emergencies and scheduled tasks during off business hours
Be available for off hours on-call rotation.
On-site visits to client site as needed
Qualifications:
Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
Other Details about the Job
This is a Full-Time position.
All standard benefits are included such as medical/dental/vision insurance and vacation time.
We encourage and reward professional certifications
$36k-71k yearly est. 60d+ ago
IT Technician
Everglade Works
Information systems technician job in Boston, MA
Job Title: Remote IT Technician
Company: Everglade Works Type: Full-Time | Remote
We are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros.
What You'll Be Doing
You'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that
even your grandma would get
.
Here's what your day-to-day might look like:
Provide top-tier remote technical support for hardware, software, and network issues
Install, configure, and maintain workstations, laptops, VPNs, and remote tools
️ Troubleshoot system errors and outages like a detective on a mission
Set up and manage user accounts, permissions, and device configurations
Monitor and support cybersecurity tools, patch updates, and backups
Document resolutions, create internal knowledge base articles, and keep logs updated
Work closely with our Support Lead and other departments to solve issues and improve operations
Stay up to date on the latest IT trends and bring proactive solutions to the table
What We are Looking For
We are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech
work better
for people.
2+ years of experience as an IT Technician or similar role
Strong knowledge of Windows and MacOS environments
Comfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.)
Working knowledge of cloud platforms like Google Workspace or Microsoft 365
Experience troubleshooting printers, VPNs, networking issues, and firewalls
Great communicator verbal and written (we love clarity!)
You're a self-starter, highly organized, and cool under pressure
Bonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira)
What's In It for You
Competitive salary (we don't lowball)
Monthly remote work stipend
Career growth opportunities you grow, we grow
Work with a team that
actually
gets tech
Flexible hours you manage your day
Paid time off + paid holidays
Health, dental, and vision insurance (US-based employees)
How to Apply
Ready to bring your IT skills to a team that values you
and
your ideas?
Click Apply Now and lets get the conversation started. Were excited to meet you.
Everglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$36k-71k yearly est. 60d+ ago
IT Technician
Making Opportunity Count Inc.
Information systems technician job in Fitchburg, MA
Title Code: 30FIT005
Role Title: IT Technician
FLSA Status: Non-Exempt
Union Status: None
Job Level: 30
Department: Facilities and IT
Pay Range: $24.52 to $33.17 per hour
Reports To: Chief Financial Officer for internal supervision, operational work will be supervised by MSP (managed service provider)
Supervisory Responsibilities: None
Revision Date: 01.06.26
About Making Opportunity Count
MOC's mission is to empower families to achieve economic security by eliminating barriers and creating opportunities. To alleviate poverty, we deliver a variety of services including childcare, education, workforce development, nutrition, health, and community and housing support.
Position Overview:
The IT Technician will respond to user requests assigned through the IT Helpdesk. The position will also resolve system and network issues and work on enterprise projects as assigned.
Essential Duties and Responsibilities:
Follow SOPs and instructions to resolve issues such as password resets, software installations, printer connections, and system setups.
Meet defined helpdesk response and resolution SLAs
Document issues and resolutions in a clear and concise manner.
Maintain accurate, timely documentation of all tickets and work performed
Provide technical support to users via phone, email, or in-person.
Travel to agency locations as needed to diagnose and resolve network and hardware issues.
Provide support for Office 365 and other applications.
Collaborate with other IT/Fiscal/Facilities/HR team members and MSP (managed service provider) to ensure seamless support.
Minimize repeat issues through root cause identification and escalation
Support continuity of operations across all agency locations
Adhere to security, access control, and data protection standards
Follow IT security policies, including access controls, password standards, and device management
Support compliance with HIPAA, FERPA, and other applicable data privacy requirements
Assist with onboarding and offboarding by provisioning and deprovisioning user access
Assist with maintenance of tech supply closet
Report suspected security incidents or breaches immediately per SOP
Required Qualifications and Skills:
Experience supporting Windows-based laptops, desktops, printers, and other devices
Basic understanding of networking concepts such as LAN, WAN, and Wi-Fi preferred
Associate degree in Information Technology or a related field preferred.
Knowledge of common help desk procedures.
Knowledge of Office 365 and Exchange.
Excellent problem-solving and communication skills.
Ability to prioritize tasks and manage competing demands.
Must pass background checks.
Willingness to obtain relevant IT certifications within a defined timeframe
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift/move computer equipment including desktops/laptops and monitors. Must be able to lift 30 pounds, bend, and stoop
Must have reliable transportation, driver's license, and ability to travel to sites (generally not more than 100 miles) on a regular and sometimes last minute basis.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Compensation:
A salary within the range of $24.52 to $33.17 per hour will be provided to the successful candidate having met the minimum requirements for the position consistent with the MOC compensation philosophy. The candidate's exact placement will be determined based on factors consistent with MOC's compensation framework. MOC offers a competitive benefits package including:
Health, Dental, and Vision Insurance
Company Paid Life Insurance and Long-Term Disability
Flexible Spending Accounts
15 Paid Vacation Days
12 Paid Sick Days
13 Paid Holidays
Student Loan Forgiveness Assistance
Tuition Remission
Pet Insurance
Employee Discounts
Professional Development Opportunities
On-Demand early pay access
Immediate 403b Employer Contribution, 100% Vesting on Day One!
EEO Statement:
Making Opportunity Count is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.
$24.5-33.2 hourly Auto-Apply 3d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Worcester, MA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-45k yearly est. 22d ago
IT Operations Tech - Providence RI Area
Blue Mantis
Information systems technician job in Providence, RI
DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician.
Key Responsibilities
This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI.
Receive and inspect incoming shipments for accuracy and damage.
Pick, pack, and ship orders according to company standards.
Load and unload trucks using forklifts, pallet jacks, or manually.
Maintain inventory accuracy through regular cycle counts and data entry.
Organize and maintain a clean and safe warehouse environment.
Responsible for proper cleaning, packaging and component verification of all equipment
Operate warehouse equipment in a safe and efficient manner.
Assist with other tasks and departments as needed.
Update company systems with required data in a detailed and professional manner
Skills, Knowledge & Expertise
Previous warehouse or logistics experience - Nice To have
Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required.
Standing, bending, crawling, reaching/stretching, and working on ladders required.
Expertise with ServiceNow is a plus
Experience with Microsoft Excel & Office 365 Applications.
Basic math and computer skills; experience with inventory systems is a plus.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment and follow directions.
Forklift certification - Nice To Have
Hardware and Operating system familiarity a plus
Ability to troubleshoot and communicate issues
Excellent communication skills, ability to interact professionally with clients Excellent customer service skills.
A+ or Network+ Certification a plus
Ability to multitask.
Ability and desire to learn new competencies.
Includes lifting and moving of IT equipment and boxes.
Travel (MA,CT,NH,ME,RI,VT)-as needed
Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
$28k-57k yearly est. 8d ago
IT Internship
City of Portsmouth, Nh 4.0
Information systems technician job in Portsmouth, NH
Job Advertisement Starting salary range for this position is $72622.61 - $84069.75 per the Professional Management Association (PMA) Working Agreement. Detailed information about the PMA Working Agreement including salary schedule and benefits can be found here: ******************************************************** The City offers a generous compensation and benefits package that includes retirement paid time off including vacation holidays medical & dental insurance flexible spending account professional development career growth longevity incentives and more! We welcome diverse and non-traditional backgrounds and encourage you to apply even if you don't satisfy every single bullet on this list. Learn more about why our employees enjoy working with City of Portsmouth by watching this video: Working for the City of Portsmouth This position will support City employees across multiple departments by maintaining and troubleshooting computer endpoints printers applications and network related issues. Technicians are expected to have a helpdesk level competency in basic Windows 10 desktop support with strong troubleshooting abilities and a basic knowledge of Windows networks active directory Microsoft Office 365 and desktop application support. Candidate should have strong customer service skills excellent listening and communication skills and be a self-starter to work with little supervision. This position is the first line of technical support and will be supported and trained by City IT Leadership.
Essential Duties and Responsibilities
The essential functions or duties listed below are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar; related; or a logical assignment to; or extension of; the position.
* Work independently and within teams to support Windows 10 Desktops; laptops; basic Windows Server 2016+ issues; and Microsoft Office 365.
* Work with vendor partners and service providers to jointly resolve issues. Proactively reach out to those vendors when those services stop working.
* Provide endpoint and printer management including inventory control and reporting. Manage warranties; asset tracking and lifecycle management. Provide password management; patching and compliance for operating systems and installed applications. Support mobile device management; endpoint encryption; antivirus and anti-malware management and remediation; and security policy management.
* Remote monitoring of hardware and software for errors; warnings; or non-compliance. Install; monitor and maintain UPS units. Troubleshoot printer/scanning issues. Monitor anti-malware and next-gen antivirus.
* Use real-time dashboards and provide reporting for IT management team including antivirus status; patching status; ticket status; Service Level Agreements (SLA) status and other Key Performance Indicators (KPI) as well as monthly reports on volume of tickets; categories of issues and affected users.
* Deploy; setup; and image new employee computer equipment; including installation and configuration of cybersecurity best practices and software as directed.
* Assist in user training and orientation on the first day of new hires.
* Perform business application installations; configuration; and troubleshooting.
* Provide Helpdesk support and training to city employees over the phone; onsite; and by use of remote access tools. Provide guidance and user support pertaining to the proper use of city applications and systems. Provide guidance and user support pertaining to the proper response to security concerns including websites; emails; and application behavior.
* Install; configure and troubleshoot business applications.
* Support on going modifications/updates to the knowledge base documentation; support resolutions and instructional How-To aids for users.
* Support basic phone and cell phone issues. Support rollout of new computer/laptops; and replacement switches.
* Support troubleshooting on basic network issues with City IT leadership. Support review of cybersecurity logs.
* Manage ongoing repair and replacement supplies and parts. Arrange for outsourced vendor repair of equipment that cannot be repaired in-house.
* Provide consistent point of contact and manage support for issues that are passed to outsourced vendors or level 2 engineering.
* Maintain an up-to-date hardware and software asset inventory and lifecycle management program.
* Monitor and receive alerts from various systems to be addressed as appropriate.
* Assist with the resolution of complex technical issues; cybersecurity incidents; and technical projects as directed.
* Other duties as assigned.
MINIMUM REQUIRED QUALIFICATIONS
The candidate should have a Bachelors Degree in Information Technology; Computer Science; or related field and a minimum of four- six (4-6) years of information technology experience; or an equivalent combination of education and experience. Familiarity with Office 365 and VMWare virtualization is desirable.
Full Job Description
IT Support Technician.pdf
Disclaimer
The essential functions and duties described herein are normal for this position. They are intended as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar related or a logical assignment to or extension of the position. Other duties may be required and assigned by the supervisor. The City of Portsmouth is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. The City is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodations contact our Human Resources Director by phone ************.
Application Special Instructions
Finalist must complete pre-employment screening drug testing & background check.
$72.6k-84.1k yearly 22h ago
IT Technician
Systems Support Corporation
Information systems technician job in Marshfield, MA
Job DescriptionDescription:
Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family.
Please complete the assessment here: ********************************************************************
Duties of Role:
Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues
On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod.
Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing.
Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts
Knowledge and Abilities:
Education: High School Diploma
Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting
Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks
Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration
Additional Information:
Full Time
Benefits include retirement plan with company matching
Salary Range: $50,000 to $55,000
Company Vehicle and work gas miles reimbursed
In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals
Submit your application now!
Benefits:
Health insurance
Paid time off
Retirement plan
Requirements:
Clean driving record (company vehicle given for onsite service work).
Ability to lift 50-75lbs, we often have to deliver hardware to client sites
Ability to climb a ladder to install/troubleshoot WiFi APs
Pass background check and drug test
40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring
Schedule:
Monday to Friday
On call
Work Location: In person
$50k-55k yearly 1d ago
IT Technician I
Babson College 4.0
Information systems technician job in Wellesley, MA
TITLE: Technician IDEPARTMENT: ITSDSUPERVISOR: Ethan PooleEXTENSION: 6430
PAY RATE: $15
DUTIES AND RESPONSIBILITIES: This position will provide courteous and enthusiastic end user technical support to student, faculty, and staff customers at the Information and Technology Services Center located on the 2nd floor of the Horn Library.
RESPONSIBILITIES:
Properly direct incoming phone and email support requests to their proper IT areas; seek assistance and escalate incidents to higher level support staff when needed
Perform all hardware repairs and basic software diagnostics on Babson-issued Lenovo laptop models
Remotely access Babson-issued laptops and desktops to assist with basic customer issues (e.g. email client setup, printer configuration, network drive mapping)
Document all actions and repair steps taken in our support ticket tracking system, and communicate pertinent information to customers at time of pickup
Read and respond in a timely manner to email and Webex messages sent by student supervisors and full-time IT staff
QUALIFICATIONS:
Strong troubleshooting skills required, with preference given to applicants who have experience building, upgrading, repairing, or troubleshooting computer hardware and software issues
Previous customer service experience
Ability to work in a fast-paced and team-oriented environment that demands attention to detail
$15 hourly Auto-Apply 60d+ ago
Sustainment Services Analyst
Raytheon 4.6
Information systems technician job in Pelham, NH
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
DoD Clearance: Secret
Security Clearance Status:
Active and existing security clearance required after day 1
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
We are seeking a Sustainment Service Analyst to join our Life Cycle Engineering team. Life Cycle Engineering (LCE) is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time. Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.
As Sustainment Services Analyst, you'll be working with a cross-functional team supporting PATRIOT repair contracts for both ground and missile systems to ensure repairs are tracked, completed, and returned to the customer in accordance with the contract limitations. In this role you'll execute in a highly dynamic environment as each repair needs to be individually tracked.
What You Will Do:
Coordinate and collaborate with the repair performers, other project leads, program managers and cross functional areas including operations, supply chain, and finance to ensure the most current data is available for reporting to the customer.
Tracking assets as they proceed through the repair process.
Preparing correspondence/reports for internal and external collaboration and approval.
Evaluating expenditures and schedules for repairs. Providing data for monthly contract deliverables, participating in program reviews, and other customer meetings.
Qualifications You Must Have:
Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience, or An Advanced Degree in a related field.
Experience with logistics support, repair and return processes, and manufacturing.
Preferred Qualifications:
Detail orientated and demonstrated ability to effectively work in a team environment
Self-initiative, strong written and oral communication skills
Knowledge, understanding and application of logistics principles
Patriot System product knowledge and or experience
Experience in program planning, budgeting, and track to cost and schedule
Proficiency with Microsoft Office products
What We Offer:
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Relocation assistance is available
Learn More & Apply Now!
This role is posted as ONSITE and is based in Andover, MA or El Paso TX
Please consider the following role type definition as you apply for this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$52k-68k yearly est. 22h ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Manchester, NH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-41k yearly est. 22d ago
Junior System Administrator - SQL & Server Migration (Contracted/Temporary)
Commonwealth of Massachusetts 4.7
Information systems technician job in Boston, MA
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Tell us about a friend who might be interested in this job. All privacy rights will be protected.
This is a 4-month contracted/temporary position.
About the Organization
The Commonwealth of Massachusetts Executive Office of Economic Development (EOED) supports economic growth by fostering business development, infrastructure investment, industry advancement, and consumer confidence. EOED operates through nine state agencies and five quasi-public agencies (QPAs) that deliver essential public programs and services.
EOED supports economic growth across Massachusetts through its network of agencies and partnerships, promoting business innovation, infrastructure investment, and consumer protection. The office embraces a culture of equity, inclusion, and collaboration-values that inform all aspects of its work.
The Executive Office of Economic Development is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Executive Office of Economic Development values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
The Executive Office of Economic Development is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens.
About the Role
The Executive Office of Economic Development is seeking a hands-on System Administrator Contractor to support the upgrade and migration of approximately six legacy SQL Server and Windows Server environments hosted on AWS EC2.
This role is ideal for a system administrator who is technically capable, eager to learn, and comfortable taking ownership of work with guidance from senior staff. The contractor will work closely with the EOED CISO, development leads, and EOTSS partners to plan and execute migrations from SQL Server 2012 to SQL Server 2019/2022 and corresponding Windows Server upgrades.
Key Objectives
Successfully complete six SQL Server and OS upgrades (development and production) within the contract period.
Ensure migrations are secure, tested, documented, and support business continuity.
Coordinate effectively across EOED IT, development teams, and EOTSS stakeholders.
Responsibilities
Technical Execution
Perform SQL Server upgrades and migrations (standalone instances) from legacy versions to SQL Server 2019 or 2022.
Support Windows Server upgrades to supported versions (2019/2022).
Execute SQL backup, restore, validation, and cutover activities.
Assist in evaluating high availability and disaster recovery requirements (with guidance).
Perform post-migration testing and validation with development teams.
Conduct and document backup restoration testing.
Produce RTO/RPO documentation for migrated systems.
Planning & Coordination
Work with the CISO and development leads to build and manage migration plans.
Track tasks, dependencies, risks, and timelines to ensure migrations complete on schedule.
Coordinate with EOTSS as needed for infrastructure, access, or change activities.
Participate in change planning and scheduled cutovers.
Documentation & Communication
Create and maintain clear documentation, including:
Migration steps and runbooks.
Testing and validation results.
Known issues and follow-up items.
Provide regular status updates and escalate risks or blockers early.
Maintain professional, collaborative relationships across technical and non-technical teams.
Required Qualifications
Hands-on experience administering Windows Server environments.
Practical experience with SQL Server backup and restore.
Prior experience performing server or SQL upgrades (even at small scale).
Familiarity with cloud-hosted servers (AWS EC2 experience preferred).
Strong organizational skills and attention to detail.
Ability to work independently while knowing when to ask questions.
Clear written and verbal communication skills.
Preferred Qualifications
Exposure to SQL Server 2019 or 2022.
Basic scripting experience (PowerShell preferred).
Familiarity with development/test/production environment coordination.
Experience working in regulated or public-sector environments.
What We're Looking For
Learns quickly and adapts to new requirements.
Follows guidance but takes ownership of execution.
Documents their work and communicates clearly.
Is comfortable wearing multiple hats in a small, busy team.
All applicants should attach a cover letter and resume to their online submission for this position.
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$61k-69k yearly est. Auto-Apply 16d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Burlington, MA?
The average information systems technician in Burlington, MA earns between $36,000 and $98,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Burlington, MA
$60,000
What are the biggest employers of Information Systems Technicians in Burlington, MA?
The biggest employers of Information Systems Technicians in Burlington, MA are: