Technical Solutions Professional III
Information systems technician job in Washington, DC
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at
#CUSA
Posting Tags #PM19 #LI-AV1 #LI-HYBRID #ID22
PI0c7b40c98961-30***********6
Customer Technical Support Specialist Help Desk
Information systems technician job in Dahlgren, VA
The Puyenpa family of companies that are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are seeking Help Desk Customer Service Support Specialists to join us on a proposal effort. The Customer Technical Support Specialist (Help Desk) provides Tier I/II support using tools such as BMC Remedy and ServiceNow. Responsibilities include troubleshooting user issues, tracking incidents, resolving trouble tickets, and escalating complex issues as necessary.
Work Location: On-site; not remote: Naval Surface Warfare Center, Dahlgren Division (NSWCDD), Dahlgren, VA.
Employment would begin upon contract award
Requirements:
Two years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC's Remedy and ServiceNow
Clearance: Active Secret.
Certification: IAT II level with a T3 investigation.
Must sign Letter of Intent.
Puyenpa provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 11 company paid holidays per year, and paid time off.
RequiredPreferredJob Industries
Other
Junior System Administrator
Information systems technician job in Fort Meade, MD
Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared System Administrator to join our dynamic team in the Ft. Meade, MD area.
Responsibilities:
Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Requirements:
Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years.
3+ years of System Administrator experience
Experience with:
Configuration and Maintenance of Virtual Machines
Linux operating systems
Scripting languages (e.g. Perl, bash, etc.)
OS and Software application patching (e.g. IAVA, Version updates)
Attention to detail and time management
Active TS/SCI w/ FSP
Desired Skills:
Understanding of and/or experience with:
Docker containerization and Kubernetes orchestration
Public Key Infrastructure (PKI)
Secrets/Vault Management
IdAM directories (active directory and/or LDAP)
Ticket tracking tools (e.g. Jira, Redmine, RT Tracker)
Networking/Load Balancing
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $80,000 - $100,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Auto-ApplyFuture IT Roles
Information systems technician job in Columbia, MD
This posting is not for a specific current role, but to proactively identify and connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be considered for future positions matching your skills and career interests.
Potential Roles Include:
Systems Administration (Windows, Linux, Cloud, Virtualization)
Network Engineering & Administration (LAN/WAN, Firewalls, Routers, Switches)
Cybersecurity & Information Assurance (SOC Analyst, ISSO, Incident Response)
Cloud Engineering (AWS, Azure, GCP)
Help Desk / Technical Support (Tier 1-3)
DevOps & Automation (CI/CD, Scripting, Infrastructure as Code)
Database Administration (SQL, Oracle, NoSQL)
IT Project Management (Agile, PMP, ITIL)
Basic Qualifications:
* U.S. Citizenship (required for most positions)
* High School Diploma or equivalent (Associate's or Bachelor's preferred for some roles)
* Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.)
* Ability to obtain and maintain a security clearance (if not already cleared)
* Strong problem-solving, communication, and teamwork skills
Preferred Qualifications:
* Active Security Clearance (Secret, TS/SCI, or higher)
* Industry certifications: Security+, Network+, CCNA, CISSP, AWS Certified Solutions Architect, Microsoft Azure Administrator, etc.
* Experience in government or defense-related IT projects
IT Governance SME
Information systems technician job in Washington, DC
Full-time Description
Job Title: IT Governance SME
Job Type: Full-time
Location: Hybrid, DC - Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM - 3:00 PM ET) and additional onsite coverage as mission dictates
Dynanet Corporation Overview:
Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company's efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology - it's a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future.
About the Role:
The IT Governance SME is responsible for strengthening strategic IT governance and investment oversight across the customer's portfolio of technology systems (approximately 50 applications/150 systems). This role focuses on aligning technology initiatives with the customer's mission and strategic goals, optimizing compliance with system development lifecycle best practices, ensuring cost effectiveness, and implementing integrated risk management frameworks. The SME will develop and drive use of analytics to enhance decision-making and program outcomes while serving as the enterprise project management office focal point. This position requires expertise in federal IT governance frameworks, portfolio management, and enterprise architecture to support the customer Tech's transformation to a federated technology ecosystem.
Requirements
Roles & Responsibilities:
Strategic IT Governance & Investment Oversight:
Strengthen strategic IT governance frameworks that align technology initiatives with the customer's mission and federal priorities
Ensure 100% of IT investments and projects are reviewed for alignment with the customer's strategic goals
Monitor that at least 90% of projects deliver measurable outcomes within planned scope and timeline
Optimize compliance with system development lifecycle best practices across all technology initiatives
Implement integrated risk management frameworks for portfolio-wide technology investments
Support governance frameworks that drive technology delivery rather than impede progress
Enterprise Portfolio Management Office:
Serve as enterprise project management office, evaluating IT infrastructure for efficiency and rational enterprise architecture
Provide unified enterprise portfolio management approach reflecting and overseeing all projects to ensure alignment and reduce duplication
Manage portfolio of 50+ applications and 150+ systems with approximately 1-5 interfaces/integrations per system
Lead agile project planning, execution, and delivery, integrating with tools for full lifecycle visibility
Modernize enterprise performance lifecycle, risk management framework, and compliance governance support
Expand adoption of agile methodologies 100%, targeting 20% increase in sprint velocity and 15% reduction in project cycle times
Data Analytics & Decision Support:
Develop and drive use of analytics to enhance decision-making and program outcomes
Create Executive Dashboard with real-time data, trend analysis, and recommendations
Deliver real-time dashboards with 99% data accuracy to support timely and informed CIO-level decision-making
Extract and normalize data from diverse sources to build comprehensive portfolio insights
Provide data-driven insights to guide IT investment budgeting and strategic planning
Support meaningful Capital Planning and Investment Control (CPIC) process through analytics
Enterprise Architecture Management:
Lead the development, maintenance, and alignment of the agency's Enterprise Architecture (EA)
Create and update documentation across all FEAF reference models (PRM, BRM, DRM, ARM, IRM, SRM)
Ensure compliance with FEAF standards and establish performance reporting structures
Foster stakeholder engagement and provide expert guidance to support strategic planning
Maintain 80% up-to-date EA documentation with timely performance reports and actionable insights
Support informed decision-making and continuous improvement through architecture governance
FITARA & Compliance Management:
Process approximately 110+ FITARA reviews annually with peak periods of 42 requests (Jun-Aug) and off-peak of 12 requests (Oct-Dec)
Conduct FITARA reviews and provide feedback to ensure compliance with federal IT acquisition requirements
Support system registrations (approximately 19 annually) and software assessments (10+ annually)
Coordinate Analysis of Alternatives processes (3-10 annually) to support technology decision-making
Ensure compliance with federal standards including FISMA, FedRAMP, Clinger-Cohen Act, NIST Standards, and DOGE requirements
Performance Monitoring & Reporting:
Develop and maintain performance metrics and KPIs for IT portfolio management
Create dashboard reporting capabilities (3-30 reports annually) to track portfolio performance
Support Technical Board Reviews including Sprint Reviews/Demos (55+ annually), Project Initiation Reviews, and Production Readiness Reviews
Provide regular portfolio status reporting to senior leadership and stakeholders
Monitor and report on customer satisfaction improvements targeting 20% increase and 30% reduction in service request resolution times
Risk Management & Compliance:
Implement comprehensive risk management frameworks across the technology portfolio
Ensure all current systems maintain ATOs with support for new and renewing authorizations
Support system decommissions (2-4 annually) and technology lifecycle management
Maintain compliance with federal regulations while enabling smart, well-defined risk-taking
Coordinate with cybersecurity and privacy teams to ensure integrated compliance approaches
Stakeholder Engagement & Communication:
Foster stakeholder collaboration across the customer Tech teams, program offices, and external partners.
Coordinate with other HHS OCIO divisions to streamline IT services under unified governance.
Support briefings and presentations for senior leaders, working groups, and oversight bodies.
Facilitate cross-functional coordination to break down organizational silos.
Required Professional Skills:
IT Governance Expertise: Minimum 6+ years of experience in federal IT governance, portfolio management, and investment oversight
Federal Compliance: Deep knowledge of federal IT frameworks including FISMA, FedRAMP, FITARA, NIST Standards, and Clinger-Cohen Act
Portfolio Management: Experience managing large-scale IT portfolios with 50+ applications and complex system integrations
Enterprise Architecture: Proficiency in FEAF reference models and enterprise architecture documentation and maintenance
Data Analytics: Advanced skills in data analysis, dashboard development, and real-time reporting for executive decision support
FITARA Experience: Hands-on experience with FITARA review processes, compliance tracking, and federal IT acquisition requirements
Agile Methodologies: Knowledge of agile project management practices and lifecycle management tools
Risk Management: Experience implementing risk management frameworks in complex federal IT environments
Performance Measurement: Ability to develop and track KPIs, SLAs, and performance metrics for large IT portfolios
Stakeholder Management: Experience coordinating across multiple organizational divisions and external partners
Federal IT Systems: Understanding of federal system development lifecycle, ATO processes, and compliance requirements
Preferred Professional Skills:
Certifications: PMP, TOGAF, ITIL, or equivalent IT governance and architecture certifications
Federal Experience: Previous experience with the customer, HHS, or similar federal agencies managing large IT portfolios
Dashboard Development: Experience with Power BI, Tableau, or similar business intelligence and reporting tools
System Integration:?Knowledge of system-to-system integrations and technology mapping
Cloud Migration: Experience supporting cloud migration initiatives (NGSC, Azure) and hybrid infrastructure management
CPIC Process: Understanding of federal Capital Planning and Investment Control processes and OMB reporting
Advanced Analytics: Experience with advanced data analytics, predictive modeling, and trend analysis
Change Management: Knowledge of organizational change management during technology transformations
Advanced Degree: Master's degree in Information Technology, Business Administration, or related field
Dynanet Team Requirements and Expectations:
Possess Strong written and verbal communication skills.
Highly organized with an ability to prioritize, balance, and effectively advance multiple competing priorities in a high-volume, fast-paced environment.
Ability to interact in a professional and collaborative manner with fellow Dynanet Teammates and the clients, and business partners that we work with.
Ability and desire to challenge and educate yourself to support and advance IT services delivery in the Federal agencies we serve.
Excellent judgment and creative problem-solving skills.
Respond to team member and client requests via email, MS teams, or other communication means during core business hours.
Active listening skills to understand clients' needs, and collaboration skills to work with other developers and designers.
Education/Experience Requirements:
Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, Public Administration, or related field required
Experience: Minimum 8+ years of IT governance, portfolio management, or enterprise architecture experience in federal environments
Federal Experience: Minimum 4+ years of direct federal government or federal contracting experience with IT governance frameworks
Portfolio Management: Minimum 5+ years managing complex IT portfolios with multiple concurrent projects and systems
Compliance Experience: Demonstrated experience with FITARA, FISMA, and other federal IT compliance requirements
Analytics Experience: Minimum 3+ years developing dashboards, reports, and data analytics for executive decision support
Architecture Experience: Experience with enterprise architecture frameworks and documentation standards.
Employee Benefits Overview:
Industry Competitive Compensation
Medical and Dental Insurance
Paid Time Off/Holidays
401(k) Retirement Plans with Matching
Remote Work*
Paid Training
Employee Referral Program
Employee Development Program?
*Remote work flexibility available with required onsite presence during core federal hours and additional coverage as mission dictates for stakeholder coordination and governance meetings.
IT Server Technician
Information systems technician job in Sterling, VA
We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment.
Job Location: Sterling, VA
Responsibilities:
1. Provide on-site tech support to our IDC customers.
2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs.
3. Assume responsibility for on-time and efficient service.
4. Follow documented procedures for completing tasks.
5. Document and maintain complete inventory of all servers and parts.
6. Interact with outside server vendors as needed.
7. Perform other duties and special projects as needed.
Requirements:
1. 1+ year work experience in server maintenance, migrations/upgrades.
2. Solid knowledge of Linux OS & MS Office Suites.
3. Excellent time management and communication skills.
4. Well developed organizational skills.
5. Ability to work on multiple priorities and/or tasks simultaneously.
6. Proven ability to work with little or no supervision.
7. Bachelor's degree in computer science or a related field preferred.
8. Speaking Chinese Mandarin is a plus.
It Technician
Information systems technician job in Alexandria, VA
This position will be Install, configure & troubleshoot computer hardware, software, systems, networks, printers, and scanners
A technician must be organized to follow procedures for ordering parts, scheduling onsite visits, and writing detailed reports
This Position is open for Washington DC and surrounding areas.
Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information systems technician job in Washington, DC
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
PMP with Experience in IT
Information systems technician job in Glen Burnie, MD
Job Description
ITnova is seeking a PMP with experience in IT, with at least 6 years of experience in managing IT related projects. Must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Education Requirements:
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.
General Experience:
At least 6 years of experience in project management.
Specialized Experience:
At least 6 years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Duties:
Perform day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project under assigned Task Orders.
Acts as a facilitator between a State and/or agency and IT contractor.
Responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget.
Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels).
Monitors issues and provides resolutions for up-to-date status reports.
Access Control and IT Technician
Information systems technician job in Fairfax, VA
Department: Auxiliary Services and Operations Classification: Computer Ops Tech 1 Job Category: Classified Staff Job Type: Full-Time Work Schedule: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: On Site Required Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: $65,000-70,000 - Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The purpose of Auxiliary and Business Services (ABS) is to improve the quality of campus life for students, faculty, staff, and the community. Auxiliary and Business Services supports the University's overall strategic plan by providing quality goods, innovative services, and strategic business partnerships that improve value, increase student success, and enhance the University's financial condition.
About the Position:
The primary purpose of the Access Control and IT Technician is to provide maintenance to the University's CCTV equipment and access control hardware to ensure the proper operation of all components of the systems are functional (including door contacts, request to exit devices, readers, the actual lock, power supplies, encoders, network connections, and cameras). This also includes maintenance of network connectivity and software settings for all connected hardware, ensuring proper documentation of work completed and inventory used.
Responsibilities:
Repairs and installs access control, alarm, and CCTV systems
* Provides and coordinates repairs and maintenance of technical equipment;
* Troubleshoots and provides end-user technical support for access control, alarm, and CCTV systems;
* Performs timely installations of University card access, alarm, and CCTV system installations to include running, pulling, terminating, and splicing cable as well as mounting system control panels and related components both mechanical and electronic; and
* Trains peers and colleagues as directed by supervisor.
Serves as commissioning agent of large contract installs and provides oversight for contractors
* Ensures continuity and accuracy of contracted access control installs; and
* Maintains appropriate records and details of work done and time spent in the appropriate work order system;
Handles customer service issues and manages requests and inquiries for technical services
* Conducts all work in a timely manner in accordance with established GMU Access Control standards and policies with a focus on accuracy, customer service, and maintaining security;
* Reviews and maintains a working knowledge of all department policies, as well as laws and University policies pertaining to all relevant access control, alarm, and CCTV usage and installation best practices and policies;
* Follows Standard Operating Procedures and other department, University, and state policies;
* Complies with state, University, and department leave policies; and
* Demonstrates punctuality and reports on time for all work-related functions to include training, meetings, and other duties.
Plans, schedules, and prioritizes tasks and assignments
* Plans, schedules, assigns, and prioritizes projects and assignments in consultation with the Physical Security IT Manager or designee;
* Effectively communicates status of assignments to appropriate personnel, working cooperatively to schedule projects and assignments in accordance with established procedures and special operational priorities;
* Instructs staff in work procedures;
* Evaluates products and services and provides recommendations on available technology to best serve the customer or department; and
* Coordinates projects as assigned related to acquisition and integration of software programs and technical equipment.
Patches and services network connected systems; ensures continuity of service. Performs other related duties as assigned
* Maintains working relationship with University information technology personnel; and
* Provides end-user technical support to troubleshoot and rectify issues when requested.
Required Qualifications:
* High school diploma or equivalent;
* Demonstrated experience working with network connectivity issues and/or experience with installation and repair of alarm, card access, or CCTV systems;
* Knowledge of access control systems and software;
* Skill in providing effective customer service, including analysis of issues through independent judgement and decision making; ability to develop strategies to improve customer service and benefits process efficiency;
* Skill in effective and respectful verbal, written, and interpersonal communication; ability to concisely report solutions; ability to demonstrate tact and diplomacy when communicating with individuals at all levels of the organization;
* Ability to learn complex software systems;
* Ability to diagnose network connectivity issues;
* Ability to work effectively with others both in the department and to external colleagues; ability to work as a single unit and work through technical issues using best industry practices and current knowledge; and
* Ability to demonstrate significant attention to detail and perform work with a high degree of accuracy.
Preferred Qualifications:
* Bachelor's degree in related field;
* RS2, Exacq, and Assa Abloy installer certification, or ability to obtain such certifications; and
* Experience working in higher education.
Instructions to Applicants:
For full consideration, applicants must apply for Access Control and IT Technician at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: 08/22/2025
For Full Consideration, Apply by: 09/12/2025
Open Until Filled: Yes
IT Application Support Team Lead
Information systems technician job in Waldorf, MD
Job Description
MedStar Shah MSO is seeking an experienced IT Application Support Team Lead to oversee daily operations of our application support team, drive system reliability, and enhance user experience across our clinical and administrative applications. This role combines leadership, technical expertise, and cross-departmental collaboration to support mission-critical systems in a fast-paced healthcare environment.
Key ResponsibilitiesTeam Leadership & Oversight
Supervise day-to-day activities of the Application Support team.
Mentor, train, and provide performance feedback to staff.
Ensure timely resolution of support requests and proper documentation.
Coordinate on-call support, task prioritization, and workload distribution.
Application Lifecycle Management
Oversee configuration, maintenance, and optimization of clinical and administrative applications.
Collaborate with users, vendors, and IT leadership to analyze business needs and implement improvements.
Lead upgrades, patch management, and testing efforts.
Ensure compliance with change control processes and documentation standards.
User Engagement & Support
Act as an escalation point for complex user issues and vendor interactions.
Promote adoption of applications through communication, training, and support.
Develop training materials, guides, and SOPs for end-users and internal staff.
Compliance & Security
Ensure systems meet HIPAA, HITECH, and other regulatory requirements.
Promote cybersecurity and privacy standards across supported applications.
Participate in internal audits, risk assessments, and policy enforcement.
Project & Cross-Functional Coordination
Support IT leadership with projects such as EHR upgrades, new rollouts, and workflow redesigns.
Coordinate with clinical, administrative, and technical teams to ensure success.
Monitor and report project milestones, risks, and resource needs.
Qualifications
Required:
Bachelor's degree in Information Technology, Healthcare Informatics, or related field preferred.
Minimum 5 years of progressive application support experience, including team lead/supervisory roles.
Strong knowledge of Microsoft 365, Windows OS, and healthcare applications (EHR/EMR).
Experience managing support workflows and service ticketing systems.
Strong organizational, problem-solving, and interpersonal skills.
Preferred:
Certifications (e.g., CompTIA, Microsoft, ITIL, Epic, Cerner).
Knowledge of healthcare IT operations and clinical workflows.
Experience with change/release management and regulatory compliance.
Familiarity with MDM, imaging, and endpoint management solutions.
Physical & Work Environment Requirements
Ability to lift/move equipment up to 50 lbs.
Comfortable working in varied environments (clinical spaces, server rooms, elevated/tight areas).
Flexibility for evening/weekend work during go-lives, upgrades, or emergencies.
Why Join Us?
At MedStar Shah MSO, we value professionalism, collaboration, and integrity. As a member of our IT team, you will:
Play a key role in ensuring system reliability and user satisfaction.
Work in a collaborative environment committed to innovation and excellence.
Grow professionally through continuous learning and skill development.
Systems Administrator - Jr, Mid, Sr
Information systems technician job in Fort Meade, MD
We have a variety of Systems Administrator openings. Below are just some of the skills sets that can match with our openings. Not sure if you're a fit? Submit your resume and we will contact you via email to let you know!
Do you have any of the below skills? Apply today!
Linux/Unix Administration
Windows Administration
Tier 1, Tier 2, and Tier 3 Support
Scripting
VmWare
Active Directory
Jira
Dataflow Management
Docker
Kubernetes
AND MORE!
Summer Intern, IT Operations
Information systems technician job in Washington, DC
Join the future of news We're on a mission to deliver riveting storytelling for all of America. At The Washington Post, you'll help reinvent news. Our work is driven by a deep investigative spirit and enhanced by innovation to bring audiences closer to the stories that matter most.
About Our Team
The Washington Post is powered by the passion and talent of our people. It takes all of us to reinvent news. Beyond our award-winning Newsroom and Opinions teams, we work across many departments, including Brand & Events, Communications, Customer Care, Engineering & Product, Finance, Human Resources, Legal, Marketing & Advertising, Print Operations, and Sales.
Why This Role Matters
We are seeking a ServiceNow Intern to support our ongoing efforts to improve automation, streamline service delivery, and enhance the employee experience. The intern will contribute to platform configuration, workflow design, data integrity, and documentation to help ensure that our ServiceNow ecosystem continues to evolve with the needs of a modern digital media company.
This role is ideal for someone eager to learn how enterprise systems support a complex organization and motivated by solving problems that help teams across the company work smarter.
What Motivates You
* You are curious about how large organizations use technology to improve operations and service delivery.
* You enjoy identifying workflow inefficiencies and exploring ways to automate or enhance them.
* You are excited to learn a leading enterprise platform (ServiceNow) used across industries.
* You are energized by cross-department collaboration and supporting internal stakeholders.
How You'll Support The Mission
* Assist with configuration and administration of ServiceNow modules (e.g., Incident, Request, Knowledge).
* Help build and maintain workflows, forms, and automation using no-code/low-code tools.
* Support data cleanup, reporting, dashboard creation, and quality assurance testing.
* Document processes, updates, and user guides to improve adoption and consistency.
* Collaborate with Support team members to develop solutions.
* Participate in small-scale enhancement projects, contributing to design discussions and testing.
The Skills and Experience You Bring
* A foundational understanding of IT service management concepts (ITSM) or coursework in information systems, computer science, or related fields.
* Interest in developing solutions in ServiceNow
* Interest in integrating platforms like OKTA, Jamf, Workday, etc. into ServiceNow
* Preference is given to candidates with 2+ years of experience in developing technology solutions
Interns are paid hourly and expected to work 35-40 hours per week.
Our internship program is based out of our D.C. office, so you are expected to be on-site for the summer and follow The Washington Post's in-person work policy. We do not provide housing, but can suggest options upon request. You must be enrolled in a degree-seeking program at the time of submitting this application. We encourage you to apply if you are currently a student, regardless of your background or experience with engineering and/or journalism.
Foreign nationals can apply for internships. All work samples must be submitted in English. If selected, the required documentation to verify U.S. work authorization must be provided. The Post is unable to provide visa sponsorship for internships. If you have any questions, please reach out to *****************
We will review all applications and invite a subset of applicants to the next process, which includes live coding and interviews with team leads.
Our program provides a meaningful learning experience for engineers who support The Washington Post's mission. Our interns work directly with our full-time engineers on real production features.
Additionally, you'll be invited to exclusive events like our annual intern hackathon and lunch seminars from leaders across the company.
This internship is not a guarantee of a job at The Post. We have hired from our internship classes in the past, and we hope to continue this trend in the coming years. Note our internship program is not a binding contract - you can take a full-time job elsewhere or from your (or another!) team at The Post before the internship ends.
Collaboration makes us stronger. That's why our offices are designed with open layouts, modern technology, and easy access to transportation. With certain exceptions for newsgathering and business travel, we work on-site five days a week.
Your story awaits. Apply today!
Learn more about The Post at careers.washingtonpost.com.
Auto-ApplyJunior System Administrator
Information systems technician job in Fort Meade, MD
Job Description
Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared System Administrator to join our dynamic team in the Ft. Meade, MD area.
Responsibilities:
Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Requirements:
Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years.
3+ years of System Administrator experience
Experience with:
Configuration and Maintenance of Virtual Machines
Linux operating systems
Scripting languages (e.g. Perl, bash, etc.)
OS and Software application patching (e.g. IAVA, Version updates)
Attention to detail and time management
Active TS/SCI w/ FSP
Desired Skills:
Understanding of and/or experience with:
Docker containerization and Kubernetes orchestration
Public Key Infrastructure (PKI)
Secrets/Vault Management
IdAM directories (active directory and/or LDAP)
Ticket tracking tools (e.g. Jira, Redmine, RT Tracker)
Networking/Load Balancing
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $80,000 - $100,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Customer Technical Support Specialist (Navy Enterprise Network)
Information systems technician job in Fredericksburg, VA
The Puyenpa family of companies that are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are seeking a Customer Technical Support Specialist (Navy Enterprise Network) to join us on a proposal effort. This role will support users of the Navy Enterprise Network (NEN) by resolving technical inquiries through telephone and on-site support.
Work Location: On-site; not remote: Naval Surface Warfare Center, Dahlgren Division (NSWCDD), Dahlgren, VA.
Employment would begin upon contract award
Requirements:
Two years of professional experience in customer service and interpersonal communications. Qualified experience in technical telephone inquiries and on-site support to employees regarding technical aspects of NEN assigned products. Clearance: Active Secret.
Certification: IAT II level with a T3 investigation.
Must sign Letter of Intent.
Puyenpa provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 11 company paid holidays per year, and paid time off.
RequiredPreferredJob Industries
Other
IT Server Technician
Information systems technician job in Sterling, VA
Job DescriptionSalary:
IT Server Technician
We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week) with occasional evenings and weekends. You will be trained on all necessary duties before your first assignment.
Job Location: Sterling, VA
Responsibilities:
1. Provide on-site tech support to our IDC customers.
2. Perform regular maintenance on servers in customer's IDC, including server troubleshooting and repairs.
3. Assume responsibility for on-time and efficient service.
4. Follow documented procedures for completing tasks.
5. Document and maintain complete inventory of all servers and parts.
6. Interact with outside server vendors as needed.
7. Perform other duties and special projects as needed.
Requirements:
1. 1+ year work experience in server maintenance, migrations/upgrades.
2. Solid knowledge of Linux OS & MS Office Suites.
3. Excellent time management and communication skills.
4. Well developed organizational skills.
5. Ability to work on multiple priorities and/or tasks simultaneously.
6. Proven ability to work with little or no supervision.
7. Bachelor's degree in computer science or a related field preferred.
8. Speaking Chinese Mandarin is a plus.
IT and A/V Technician
Information systems technician job in Alexandria, VA
: Position serves as initial technical support for classroomtechnology. a. Responsibilities: Candidate shall be responsible for establishing and troubleshooting IP, ISDN, and satellite video teleconferences and provides end-user support, as well as performing regularly scheduled maintenance on Video Tele-communication (VTC) equipment. Candidate shall be able to work with academic and business clients, as well as event and other university staff to determine VTC requirements and ensure that teleconferences are conducted without interruption and all equipment is working properly. Candidate shall be responsible for ability to use, maintain, troubleshoot/repair or escalate issues that are unable to be immediately resolved with the following list including but not limited to Crestron Room Controls, A/V mixers and processors, microphones, projectors, monitors, and other A/V equipment. Candidate shall also serve as onsite technical help desk for IT equipment including but not limited to classroom PCs, laptops, UPS devices, connection cables, VoIP phones, printers and network jacks; and shall have the ability to maintain, troubleshoot, repair or escalate issues concerning these devices and peripherals that are unable to be immediately resolved.
PMP with Experience in IT
Information systems technician job in Glen Burnie, MD
ITnova is seeking a PMP with experience in IT, with at least 6 years of experience in managing IT related projects. Must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Education Requirements:
Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.
General Experience:
At least 6 years of experience in project management.
Specialized Experience:
At least 6 years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.
Duties:
Perform day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project under assigned Task Orders.
Acts as a facilitator between a State and/or agency and IT contractor.
Responsible for ensuring that work performed under TOs is within scope, consistent with requirements, and delivered on time and on budget.
Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels).
Monitors issues and provides resolutions for up-to-date status reports.
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Silver Spring, MD
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information systems technician job in Hyattsville, MD
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military