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Adult Support Professional
Lutheran Social Services of Wi & Upper Mi 3.7
Information systems technician job in South Saint Paul, MN
Adult Residential Support Professional (Part-Time)
📍 Hudson, WI | Exodus House | Lutheran Social Services of WI & Upper MI
Make a difference in the lives of young men transitioning back into the community. Lutheran Social Services (LSS) is seeking dedicated Adult Residential Support Professionals to join our Exodus House Team. Exodus House is a 12‑bed transitional residential facility serving adult males referred by the Department of Corrections, with an average stay of 90-120 days.
This is a part-time role (24 hours/week), scheduled Tuesday-Thursday, 4 PM-10 PM, with opportunities to pick up additional shifts.
What You'll Do
Provide positive role modeling and daily support to residents
Monitor and document resident behavior and progress
Assist with life skills, meal preparation, and facility upkeep
Support residents in achieving treatment goals
Administer medications, breathalyzer tests, and urinalysis as needed
Respond to emergencies and crisis situations appropriately
Transport residents to appointments and activities
Participate in staff meetings and ongoing training
What We Offer
💲 Mileage reimbursement
🌱 Paid Time Off & annual raises
🏆 Service awards & recognition
💼 403B contribution option
🧘 Calm Wellness App - Premium Access
💳 Early earned wage access with UKG Wallet
🤝 Employee Assistance Program
What We're Looking For
High School Diploma or GED required; coursework or experience in social work, psychology, or human services preferred
Previous experience in residential care or similar services is a plus
Strong communication, problem-solving, and teamwork skills
Valid driver's license preferred
Ability to work independently with patience, flexibility, and professionalism
Willingness to complete DHS 83 training after hire (required)
Physical & Work Environment
Active role requiring standing, walking, bending, and occasional outdoor tasks (snow shoveling, yard care)
Community-based residential setting with moderate noise level
Day travel may be required up to 25-50%
Join Us
At LSS, you'll be part of a mission-driven team committed to restorative justice and addiction recovery services. Your work will directly impact lives and help residents build a path toward independence.
Apply today and be the positive change at Exodus House.
LSS is an Equal Opportunity Employer (EOE).
$27k-31k yearly est. 10d ago
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IT Solution Analyst
Kellymitchell Group 4.5
Information systems technician job in Minneapolis, MN
Our client is seeking an IT Solution Analyst to join their team! This position is located in Minneapolis, MN; Golden, CO; or Denver, CO.
Conduct functional and technical analysis across edge systems utilizing synchronous, asynchronous, and batch integration patterns
Identify and define interface patterns including publish/subscribe, scheduling, file transfer, request/response, and system orchestration
Map upstream and downstream dependencies and support integration design for all edge systems impacted by CIS transformation
Lead sequencing, testing readiness, and integration design reviews
Drive platform and environment engineering across transformation lifecycle phases, including staging, automation, monitoring, and migration
Design and implement infrastructure provisioning processes, automation pipelines, and shared platform services independently
Partner with architects and technical leads to design and optimize cross-platform integration and compliance solutions
Diagnose complex infrastructure and application issues and drive resolution across test, QA, and non-production environments
Lead conversion, migration, and performance tuning efforts across multiple environments during critical program milestones
Ensure cybersecurity and regulatory controls are implemented appropriately and recommend remediation actions as needed
Maintain and enhance environment documentation, engineering standards, and reusable architecture patterns
Desired Skills/Experience:
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
7+ years of experience in platform engineering, DevOps, infrastructure, or a related technical domain
Demonstrated ability to independently solve complex engineering and integration challenges
Proven experience designing scalable, secure, and resilient environments
Strong cross-functional communication and collaboration skills
Hands-on experience with SAP technologies, including SAP IS-U, with strong integration development capabilities
Experience working with SAP Business Technology Platform (BTP) and modern integration architectures
Deep understanding of edge applications and complex system landscapes, with strong systems analysis skills
Ability to navigate and coordinate across multiple subject matter experts and integration partners
Experience supporting or delivering large-scale CIS or ERP transformation programs
Background in the utilities or energy sector
Familiarity with SAP RISE environments and modern SAP landscape transformations
Experience mapping and integrating large application portfolios (50+ systems)
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $80.00 and $90.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$80-90 hourly 1d ago
Technical Support - Service Desk
Teksystems 4.4
Information systems technician job in Minneapolis, MN
Provide Help Desk support by being point of contact for internal users seeking technical assistance on issues related to software, hardware, and network connectivity; analyze and troubleshoot software and hardware issues through resolution. Assist users with smartphone and mobile device network connectivity issues. Provide Hardware Support by maintaining firm assets, including installing, configuring, diagnosing, repairing and upgrading firm hardware including PCs, thin clients, and scanners while ensuring optimal performance. Maintain an up-to-date firm asset inventory.
*Skills*
Troubleshooting, windows support, outlook, ticketing system, customer service oriented, Technical support, Customer service, Help desk support, Windows 10, Desktop, Support, Help desk
*Additional Skills & Qualifications*
* Troubleshoot and assist callers in solving systems, software, hardware, and procedural problems. Ensures issues are tracked through resolution in a timely manner; works with internal IT team or external technical support as needed for resolution of unresolved issues.
* Maintain a ticketing system for tracking purposes of all help desk calls with detailed and accurate documentation of assistance provided; analyze call ticket history to discover any underlying issues or trends.
* Assist in setup of AV equipment in conference rooms; assists users with email account setup on smartphones.
* Set up user workstations; handle moving and hookup of equipment during office moves; install and configure the firm's computer hardware operating systems and applications on thin clients and PCs; manage and configure UI for scanners; diagnose and solve hardware faults; escalate unresolved hardware problems to external support vendor when needed.
* Maintain hardware inventory database; manage firm's check-out pool of hardware, including laptops, mobile hotspots, etc.
* Create and maintain detailed instructional documentation of all processes performed. Assess and track down resolutions to internal customer issues and requests with a sense of urgency and resolve to provide an answer or update on the status of the incident or request. Other duties may be assigned.
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract position based out of Minneapolis, MN.
*Pay and Benefits*The pay range for this position is $20.00 - $27.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Minneapolis,MN.
*Application Deadline*This position is anticipated to close on Jan 15, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-27.5 hourly 5d ago
Integrated Security Systems Technician (Traveling)
Master Technology Group | MTG 4.0
Information systems technician job in Eden Prairie, MN
Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.
The Integrated Security SystemsTechnician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.
Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.
An MTG Integrated Security SystemsTechnician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.
Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.
To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.
This position reports to the Manager of Technical Services.
KEY DUTIES AND RESPONSIBILITIES
Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG's quality standards
Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
Provide remote and on-site programming and commissioning for client systems
Conduct remote and on-site quality assurance audits to verify system performance and installation standards
Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
Provide user training to client representatives
Provide technical training to field personnel and colleagues
Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
Other duties to support the company vision and goals as requested
QUALIFICATIONS
Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
Proven ability to design, configure, and program a variety of security-related systems
Demonstrated experience in delivering user training to client representatives and technical training to field personnel
Industry certifications such as MN Power Limited Technician (PLT), NICET Video Security SystemsTechnician, ESA certifications, or equivalent are preferred
Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
Strong interest and motivation to pursue ongoing education and additional certifications
Solid familiarity with the National Electrical Code (NEC)
Ability to meet travel and on-call requirements for the position
Excellent time management and organizational skills
Strong problem-solving and decision-making capabilities
Ability to multitask effectively in a fast-paced, multi-project environment
Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
Excellent written and verbal communication skills
PERFORMANCE MEASUREMENTS
Demonstrates a clear understanding of the key duties and responsibilities of the position
Shows enthusiasm and effort to perform all aspects of the role effectively
Exhibits competence and capability to execute key duties and responsibilities efficiently
Consistently meets expected standards of quality and customer satisfaction
Completes assigned tasks promptly and adheres to project deadlines
Represents MTG in a professional manner at all times, embodying the company's standards of conduct
Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
Maintains effective working relationships and collaborates well within a team environment
Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
Embodies MTG's Core Values:
People First: Demonstrates humility, helpfulness, and genuine care for others
Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
Sense of Urgency: Responds promptly and diligently to organizational and client needs
Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards
COMPENSATION AND BENEFITS
Base Salary $85,000 - $110,000+ DOQ
Car Allowance
Phone Stipend
Medical, Dental & Vision Insurance
401k Match
PTO
Nice Healthcare
Life Insurance - Company-provided
STD / LTD - Company-provided
Employee Referral Bonus
Development Opportunities
$85k-110k yearly 5d ago
ESM Technical Solutions Professional
Unisys Corporation 4.6
Information systems technician job in Hopkins, MN
What success looks like in this role:
This role is responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise, innovation, and proactive sales activities across the ServiceNow and Freshworks platforms.
Key Responsibilities
Collaborate closely with SE, CE, CDE & CTO organisations to develop and execute account strategies.
Identify, qualify, and nurture new business opportunities within existing and prospective clients.
Create pursuit kits to support sales engagements and drive pipeline growth.
Develop and deliver repeatable Proof of Value (PoV) engagements and compelling product demonstrations tailored to client needs.
Design and implement accelerators to demonstrate value and innovation across the ServiceNow, Freshworks and EasyVista platforms.
Create migration playbooks, focusing on transitions from platforms such as ServiceNow, BMC Helix, and Cherwell.
Own and complete RFP responses, ensuring alignment with client requirements and sales objectives.
Draft Statements of Work (SOWs) for client projects.
Lead client-facing elements of projects, including technical workshops, solution shaping, and pricing.
Actively participate in marketing events, webinars, and industry forums to promote Unisys ESM solutions and generate leads.
Build and maintain strong client relationships at multiple organisational levels, acting as a trusted advisor.
Provide feedback to product and marketing teams based on client and market insights.
Oversee project execution by the ESS delivery organisation.
You will be successful in this role if you have:
Required Skills & Experience
Strong technical understanding of the ServiceNow platform.
Proven track record in pre-sales, solution architecture, and business development roles.
Ability to create technical assets such as PoVs, accelerators, and migration playbooks.
Excellent communication, presentation, and client engagement skills.
Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell.
Ability to articulate business value and ROI of ESM solutions to both technical and non-technical stakeholders.
Experience building and maintaining strong client relationships.
Familiarity with sales methodologies (e.g., MEDDIC, Challenger, Solution Selling).
Ability to lead workshops and shape solutions collaboratively with clients.
Key Performance Indicators (KPIs)
Influenced and sourced Total Contract Value (TCV).
Win performance and conversion rate of PoV projects to fully scoped and funded engagements.
Pipeline generation and qualification targets.
Number of client meetings, demos, and workshops delivered.
Contribution to upsell/cross-sell opportunities and customer retention rates.
Client satisfaction scores related to pre-sales engagements.
Preferred Qualifications
Essential:
ServiceNow certifications - CSA, CIS, and CTA.
Desirable:
ServiceNow CMA.
BMC Helix ITSM Implementation Specialist.
BMC Certified Expert / Architect.
Experience with other ITSM platforms (BMC, Freshworks, Cherwell, EasyVista).
Minimum 8 Years Prior experience in consulting or professional services environments.
Benefit Highlights:
Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We're committed to supporting work-life balance and investing in your future success.
Video Interview Notice:
At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!
#LI-JV1
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.
$83k-102k yearly est. 1d ago
Wires Support Specialist
United Bankers' Bank 3.9
Information systems technician job in Richfield, MN
As a Wires Support Specialist at UBB, you'll be at the heart of our financial operations, processing and monitoring domestic and international wire transfers while safeguarding against fraud and ensuring seamless daily reconciliations. This critical role combines technical precision with customer service excellence, as you help maintain the integrity of UBB's wire transfer operations.
Position is in our Richfield MN office and hours for this position will rotate among the following shifts:
7:00am to 3:30pm CST
8:00am to 4:30pm CST
8:30am to 5:00pm CST
9:45am to 6:15pm CST
Essential Responsibilities
* Performs startup and End of Day duties which include balancing UNET, FRB and correspondent wire system.
* Processes wire transfer activity including domestic & international imported files from UNET, FRB and correspondent wire system.
* Monitors and processes wires queues on correspondent wire system and UNET.
* Confirms amounts and details of faxed/emailed international wires with authorized customers.
* Manage Excel spreadsheets for specific types of wire activity.
* Monitors UBB account balance with FRB to eliminate occurrence of overdrafts.
* Notifies management of any questionable information or suspicious transactions.
* Reconciles incoming and outgoing wires to Federal Reserve Bank's report, and correspondent wire systems reports.
* Performs appropriate GL and DDA entries to reflect the day's activities and foreign dollar wires.
* Processes customer requests via phone, fax, and email and assists customers with UNET transactions.
* Provides concise, accurate and efficient customer service including answering calls and resolving problems related to wire transfer inquiries.
* Processes requests for the purchase of foreign dollar wires via select vendors.
* Reconciles US Dollar International wires on correspondent wire system sent to Vendor.
Monitors wires against OFAC watch-lists and decisions matches.
* Performs investigations pertaining to International and Domestic wire details to assist in eliminating fraudulent transfer of funds.
* Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates/communicates plans and activities with others to ensure a "team" approach.
* Duties as assigned.
Knowledge, Skills & Abilities
* Associate's degree in Business, Accounting or related field with 2+ years banking experience preferred
* High School Diploma or equivalent with 4+ years banking experience considered
* High attention to detail
* Basic accounting or bookkeeping knowledge
* Windows, Microsoft Edge, typing and 10 key accuracy
Benefits
* Medical, Dental, and Vision
* HSA with a generous company contribution
* Medical and Dependent Care Flexible Spending Accounts
* 401(k) plan with a 3% company contribution, plus up to an additional 1% match -Roth option available
* 12 Paid holidays
To continue to learn more about our superior benefits package and apply for this position, please visit our Careers page at about-us/careers.
Pay Range
* $22.34 - $29.78 hourly; depending on education, qualifications, experience
* Annual bonus target: 5% of annual pay dependent on company and personal performance
Headquartered in Richfield, MN and chartered in 1975, United Bankers' Bank (UBB) is the nation's first bankers' bank. Today, UBB has over $1 billion in assets, and is a trusted correspondent banking partner to over 1,000 community banks from the West Coast to the Great Lakes and South Atlantic. Our "
First
for Your Success" motto is a guiding principle that establishes the success of each and every customer and UBB employee as our number one priority.
United Bankers' Bank is an EEO/AA employer: All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.
$22.3-29.8 hourly 1d ago
Network Operations Technician (can be located in metro or south central MN)
Consolidated Communications 4.8
Information systems technician job in Minneapolis, MN
Classification: Non-Exempt, Bargaining
This posiiton can be located in metro or south central MN.
The Network Operations Technician supports the installation and maintenance of all network systems. Responsible for the management and maintenance of all IP Centric Central Office equipment that encompasses all Data product offerings where applicable.
Performs job duties consistent within safety, legal, and regulatory requirements; company standards, culture and business practices. Acts with the highest level of business and personal ethical standards in all aspects of job performance.
Responsibilities
Installs and maintains all network systems, platforms, and circuitry.
Ensures all aspects of the network are performing optimally.
Loads, tests and evaluates software on network elements and platforms.
Takes initiative to improve the quality of delivery of network services and network maintenance.
Reads and interprets technical manuals and other documentation when installing new equipment and/or trouble shooting network problems.
Performs troubleshooting and repair of network problems.
Collaborates with colleagues in Field Operations, Engineering, Sales, Provisioning, Care and other company departments as required.
Participates in the standby rotation schedule.
Interprets data, determines how information interrelates, and resolves discrepancies within data.
Provides solutions to a variety of problems.
Requires a working knowledge of rules and interpretations within functional area.
Responsible for the maintenance and configuration of CCI network elements and platforms.
Actively participates in Network troubleshooting, planning, and performance evaluation.
Prepares for and completes activities including moving, changing, installing, configuring, repair and/or removal of data communications equipment by reviewing and following work orders and other documentation.
Repairs and provides preventative maintenance on all network elements and platforms.
Safely uses and maintains vehicle, tools, and test equipment.
Completes basic maintenance and exercise generators as directed.
Must be knowledgeable in and abide by all National Electrical Safety Codes and Company practices.
Performs additional tasks/responsibilities not listed herein, as required by the Company.
Qualifications
Networking and Electronics Proficiency
Valid State Driver's License and satisfactory driving record
Intermediate to advanced Computer Skills
Knowledge of procedures and practices of various levels within functional area.
Proficient with hand tools and power tools.
Required Education & Experience:
In order to accomplish the essential duties of this position, the incumbent must have an Associate's Degree (A. A.) or equivalent in work experience.
Benefits Offered
We are proud to offer a comprehensive and competitive benefits package:
401(k) matching
Medical, Rx, Dental and Vision insurance
Disability insurance
Flexible spending account
Health savings account
Life insurance
Tuition reimbursement
Paid vacation and personal days
Paid holidays
Salary
Pay range (commensurate with skills and experience): $21.71 - $30.20
Other Information
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, and the work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The primary work environment for this position is an equipment setting.
Some outdoor work will be required in many weather conditions.
The noise level in the work environment is usually moderate.
While performing the duties of this job, the employee is occasionally required to climb or balance/stoop, kneel, crouch or crawl, drive a motor vehicle, and lift and/or move up to 75 pounds.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, talk or hear, and lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, ability to adjust focus, and frequent use of computer screens.
Travel may be required within serving area on a frequent basis. The employee is occasionally required to do heavy lifting and work in outdoor weather conditions.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.
$46k-76k yearly est. 5d ago
Help Desk Technician
Premium Waters 4.3
Information systems technician job in Minneapolis, MN
We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you!
Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills.
Compensation: $22 - $26 hourly rate
Benefits include:
Medical and Prescription Drug with a Company Vision Program
Dental
A generous PTO program
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
Onsite wellness coaching and physical therapy
Responsibilities include:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Handle Tier 1 helpdesk escalations through a ticketing system
Follow up on outstanding requests and ensure timely resolution
Create accounts and configure hardware as part of on-boarding process
Manage and monitor internal assets to ensure accurate inventory records
Support administration of phone system
Support audio and video equipment in conference rooms
Write training manuals as needed
Other duties may be added and/or assigned as needed
Qualifications and Skills:
Windows 10 and 11, Office 365
Active Directory maintenance and user support
Window based device such as laptops, workstations, printers, scanners, etc.
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP and VPN
File server knowledge
Microsoft certifications a plus
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
2 years+ experience working in a Microsoft Windows environment
$22-26 hourly Auto-Apply 5d ago
Computer Field Tech Position-Roseville MN
BC Tech Pro 4.2
Information systems technician job in Saint Paul, MN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information systems technician job in Saint Paul, MN
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 41d ago
IT Help Desk Technician
Winmark Corporation 4.0
Information systems technician job in Minneapolis, MN
Job Description
We have great opportunities for a customer-focused IT Help Desk Technician (IT Support Center Technician) to join our talented team. Support Center Technicians are key in diagnosing and resolving software and hardware issues or questions related our franchisees' use of the Company's proprietary and third-party software. You will be an integral part of a collaborative team that provides comprehensive franchisee support. Winmark Corporation is a premier, nationally recognized franchisor of over 1300 resale retail stores in North America, including Once Upon A Child , Plato's Closet , Play It Again Sports , Music Go Round and Style Encore .
Primary qualifications for the IT Support Center Technician role include:
2 - 4 years of computer-related support and/or education, with A+ and/or Network+ certification preferred
Must possess knowledge of PCs and operating systems including troubleshooting capabilities and networking experience
Point-of-Sale hardware experience a plus
Successful candidates are detail-oriented and must have excellent problem-solving skills, and strong verbal and written communication skills
Strong organizational and time management skills, with the ability to prioritize multiple cases and projects
Ability to build strong relationships in a collaborative, team environment
Previous customer service experience with ability to display a high degree of professionalism, confidentiality, tact, and diplomacy with franchisees
Must be available to work some nights, weekends, and holidays (rotated across staff)
Familiarity with or willingness to learn AI technologies (e.g., Microsoft Copilot, chatbots, Ai-powered code editors, automation platforms). Demonstrated openness to adopting innovative technologies, including AI-based solutions, and a positive attitude toward continuous learning.
The IT Support Center Technician role is on-site at Winmark's Plymouth, Minnesota location. Annual salary is $45,000 - $50,000 DOQ, plus discretionary profit sharing and great benefits package.
At Winmark Corporation you will work in collaboration with others who are passionate about cultivating strong relationships and those who want to make a positive influence on communities, while making a sustainable impact on the world. At Winmark you will discover what it's like to work for a company where taking care of our people is genuinely a top priority - where we seek out those looking for a career, not just a job, and we offer exceptional benefits.
In exchange for your talent, Winmark offers rich health and welfare benefits such as a low premium, low deductible health plan, dental insurance, company-paid life and short-term disability insurance, generous paid time off, profit sharing, 401(k) retirement plan, and more. Open doors, relationships and taking care of our people are essentials of the Winmark culture; we offer career pathing, development opportunities and promote from within. Looking to surround yourself by people that help you become your best you, then let's connect!
Local candidates preferred; no relocation assistance.
$45k-50k yearly 17d ago
Tier 1 Support Specialist / Information Technology Spec 1
Minnesota State 3.5
Information systems technician job in White Bear Lake, MN
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Tier 1 Support Specialist / Information Technology Spec 1 Institution: Century College Classification Title: Information Technology Spec 1 Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
White Bear Lake
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$25.54 - $38.34
Minnesota State does not participate in E-Verify. Century College will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All Century College applicants must be legally authorized to work in the United States.
Job Description
Position Purpose
This position provides primary first-level technical support within the ITS team, including all incoming technology support, telecommunications, audio-visual, network (wireless/wired), printing/copying, and workstation support requests for service. This position performs first-level troubleshooting (both virtual and in-person) and assignment of incoming incident requests, including assigning to other support teams.
Position Responsibilities
* Serve as first line of consultation for individuals requiring technical assistance from the Information Technology Services department via incident tracking software, telephone, web, e-mail or in person.
* Maintain college computing hardware and software.
* Install and maintain integrated multimedia technology systems to ensure employees have access to effective multimedia systems that meet teaching and presentation needs.
Salary Range:
$25.54 - $38.34/hour
(DOQ - Salary Placement will be done at time of hire.)
Minimum Qualifications
* Two years of experience in a help desk/audio-visual/workstation support role (a degree in a directly related technology field may substitute for one year of experience).
* Two years of experience using and supporting Microsoft and Apple computer operating systems, desktop productivity software applications (Microsoft Office), other software applications, and database management systems.
* Basic working knowledge of one or more network operating systems, including administration of user accounts.
* Ability to clearly communicate technical information, written and verbal, to users of varied technology skills and experience.
Physical Requirements
* This position requires the ability to lift 25 pounds (or more) on a regular basis, as well as regular bending, stooping, and crouching during installations and troubleshooting.
* This position requires the ability to lift both arms over the head to perform installations or troubleshooting equipment.
Preferred Qualification
* Experience supporting technology usage in an educational setting.
* Strong customer service experience and skills.
* Knowledge of Extron integrated multimedia control systems and their programming.
Other Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held.
This position requires successful completion of employment references and a driver's license background check.
Work Shift (Hours / Days of work)
Monday - Friday 9:30am - 6:00pm
Telework (Yes/No)
Yes - *Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process.
Application Procedure
To bid on this position, an employee of Century College must currently work in an Information Technology Specialist 1 position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Kim Claggett, in Human Resources.
Internal Applicants - Please make sure your applications materials reflect how you appear in Workday.
All current Century College and Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for "Browse Jobs - Employees" in Workday via the search bar at the top to view open positions.
External Applicants - Please make sure to use your legal name on your application materials.
Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State.
Please upload the following documents to your application.
* Cover letter/letter of interest.
* Current resume.
You can upload the required application documents under the cover letter/resume section with a maximum total of 5 documents. If you have more than that then they will need to combine documents to upload. Photographs do not download with the rest of your application documents, so please make sure all your documents are PDF or Word documents.
These documents should be word documents or PDF (no jpeg) and are required for your application to be considered complete so not attaching all the required documentation will not allow you to move forward in the process.
Candidates having issues with job applications (i.e., unable to apply) or needing accommodations can email: ********************* . Inquiries about application status or general questions about the position should be directed to ****************
For additional information about the application process, go to our Employment page on our main Century College site, ***************************************** click on Current Employment Opportunities for more information.
About
Century College is a 2-year community and technical college in White Bear Lake, Minnesota. As one of the largest two-year colleges in Minnesota, we serve nearly 18,000 credit and non-credit students every year.
We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial, and non-credit workforce training.
With various student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community.
As a "community" college, we care about our locality. We are engaged, connected, and a resource within our local communities, including K-12 and workforce/industry partners.
Century College. Discover What's Next!
To learn more about Century College or Minnesota State, visit ************************ or *****************
For questions, please contact Century College Human Resources at ****************
Notice of Annual Security Report Availability: Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at ************************home/public-safety If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling ************.
Link to Century College's Non-Discrimination Statement
************************about/non-discrimination-statement
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
02-25-2026
Position End Date:
Open Date:
01-08-2026
Close Date:
01-08-2026
Posting Contact Name:
Kim Claggett
Posting Contact Email:
************************
$25.5-38.3 hourly Auto-Apply 6d ago
Technical Support Specialist
Artech Information System 4.8
Information systems technician job in Golden Valley, MN
Artech InformationSystems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.
Job Description:
The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line.
They are expected to gather information and utilize web and product spec materials to guide customers through a Client product.
This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition.
Tasks and Responsibilities:
Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
Problem Solving - Diagnose and resolve technical hardware and software issues.
Applications Knowledge - Stay current with systeminformation, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation.
Qualifications
Basic Qualifications:
High school diploma
Minimal call center experience
Minimum 2 year technical experience and/or technical degree
Additional Qualifications:
Technical or bachelor's degree preferred
Electrical degree or experience preferred
IT Knowledge
HVAC experience
Experience troubleshooting Internet Service Provider equipment
Wireless Networking experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
$44k-74k yearly est. 13h ago
Technical Support Specialist/Customer Service
Collabera 4.5
Information systems technician job in Golden Valley, MN
Collabera Inc (Staffing Firm).
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Job Title : Technical Support Specialist/Customer Service
Location : 1985 Douglas Drive Golden Valley MN USA 55422
Duration : 6 months (high chances of extension)
Position summary:
The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition.
Tasks and responsibilities:
• Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues
• Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements
• Understand SAP's functionality and be able to maneuver through the system efficiently
• Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations
• Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include:
o Managing offsite inventory
o Planning/managing orders required for production lines
o Placing purchase orders with suppliers
o Perform manual shipping/invoicing transactions within SAP
o Understanding and enforcing software license agreements as well as enforcing legal restrictions.
o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers
• Relationship Management: to build and maintain strong business relationship with all customers
Qualifications
Basic Qualifications:
• High school diploma or GED
• Minimum of 1-2 years of customer service experience in an inbound call center
• 6 months of SAP experience within the past 5 years
• Proficient skills in MS Word, Excel and Outlook
Additional Qualifications:
• BS in Business, or related degree preferred
Additional Information
To get further details or to apply, please contact:
Ujjwal Mane
****************************
************
$67k-90k yearly est. Easy Apply 60d+ ago
Tier 1 Support Specialist / Information Technology Spec 1
Metropolitan State University 4.0
Information systems technician job in White Bear Lake, MN
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
Working Title:
Tier 1 Support Specialist / Information Technology Spec 1
Institution:
Century College
Classification Title:
Information Technology Spec 1
Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
White Bear Lake
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$25.54 - $38.34
Minnesota State does not participate in E-Verify. Century College will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All Century College applicants must be legally authorized to work in the United States.
Job Description
Position Purpose
This position provides primary first-level technical support within the ITS team, including all incoming technology support, telecommunications, audio-visual, network (wireless/wired), printing/copying, and workstation support requests for service. This position performs first-level troubleshooting (both virtual and in-person) and assignment of incoming incident requests, including assigning to other support teams.
Position Responsibilities
Serve as first line of consultation for individuals requiring technical assistance from the Information Technology Services department via incident tracking software, telephone, web, e-mail or in person.
Maintain college computing hardware and software.
Install and maintain integrated multimedia technology systems to ensure employees have access to effective multimedia systems that meet teaching and presentation needs.
Salary Range:
$25.54 - $38.34/hour
(DOQ - Salary Placement will be done at time of hire.)
Minimum Qualifications
Two years of experience in a help desk/audio-visual/workstation support role (a degree in a directly related technology field may substitute for one year of experience).
Two years of experience using and supporting Microsoft and Apple computer operating systems, desktop productivity software applications (Microsoft Office), other software applications, and database management systems.
Basic working knowledge of one or more network operating systems, including administration of user accounts.
Ability to clearly communicate technical information, written and verbal, to users of varied technology skills and experience.
Physical Requirements
This position requires the ability to lift 25 pounds (or more) on a regular basis, as well as regular bending, stooping, and crouching during installations and troubleshooting.
This position requires the ability to lift both arms over the head to perform installations or troubleshooting equipment.
Preferred Qualification
Experience supporting technology usage in an educational setting.
Strong customer service experience and skills.
Knowledge of Extron integrated multimedia control systems and their programming.
Other Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held.
This position requires successful completion of employment references and a driver's license background check.
Work Shift (Hours / Days of work)
Monday - Friday 9:30am - 6:00pm
Telework (Yes/No)
Yes -
*Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process.
Application Procedure
To bid on this position, an employee of Century College must currently work in an Information Technology Specialist 1 position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Kim Claggett, in Human Resources.
Internal Applicants -
Please make sure your applications materials reflect how you appear in Workday.
All current Century College and Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for “Browse Jobs - Employees” in Workday via the search bar at the top to view open positions.
External Applicants -
Please make sure to use your legal name on your application materials.
Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State.
Please upload the following documents to your application.
Cover letter/letter of interest.
Current resume.
You can upload the required application documents under the cover letter/resume section with a maximum total of 5 documents. If you have more than that then they will need to combine documents to upload. Photographs do not download with the rest of your application documents, so please make sure all your documents are PDF or Word documents.
These documents should be word documents or PDF (no jpeg) and are required for your application to be considered complete so not attaching all the required documentation will not allow you to move forward in the process.
Candidates having issues with job applications
(i.e., unable to apply)
or needing accommodations can email: ********************* . Inquiries about application status or general questions about the position should be directed to ****************
For additional information about the application process, go to our Employment page on our main Century College site, ***************************************** click on Current Employment Opportunities for more information.
About
Century College is a 2-year community and technical college in White Bear Lake, Minnesota. As one of the largest two-year colleges in Minnesota, we serve nearly 18,000 credit and non-credit students every year.
We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial, and non-credit workforce training.
With various student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community.
As a “community” college, we care about our locality. We are engaged, connected, and a resource within our local communities, including K-12 and workforce/industry partners.
Century College. Discover What's Next!
To learn more about Century College or Minnesota State, visit ************************ or *****************
For questions, please contact Century College Human Resources at ****************
Notice of Annual Security Report Availability: Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at ************************home/public-safety If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling ************.
Link to Century College's Non-Discrimination Statement
************************about/non-discrimination-statement
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
02-25-2026
Position End Date:
Open Date:
01-08-2026
Close Date:
01-08-2026
Posting Contact Name:
Kim Claggett
Posting Contact Email:
************************
$25.5-38.3 hourly Auto-Apply 6d ago
IT Executive Support Specialist
Nvent Electric Plc
Information systems technician job in Saint Louis Park, MN
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
Be the primary point of contact and escalation for Executive and C-suite users.
Lead complex troubleshooting issues escalated from Level 1 that require advanced expertise.
Expedite issue resolution for executives by coordinating across IT teams.
Strong teamwork skills to collaborate effectively with other team members.
Work with key stakeholders across different business segments to understand their needs and provide technical solutions.
Troubleshoot moderate to complex hardware, software, network, and operating system issues.
Lead projects to improve IT operations and systems.
Collaborate with various groups to understand their technology needs and challenges.
Take ownership of issues to ensure timely resolution according to SLA.
Analyze, diagnose, and resolve moderately complex end-user problems.
Provide remote support for systems and applications.
Expedite issue resolution by coordinating with team members and management.
Accurately document details of issues, troubleshooting, and resolutions.
Maintain knowledge base articles to assist other technicians.
Identify appropriate assignment groups and transfer tickets accordingly.
Provide on-call support during non-business hours when needed.
Other duties as assigned
YOU HAVE:
Ideally 5+ years of experience in enterprise IT support
Ideally 3+ years of experience working directly with C-Suite Executive's, Presidents, and VPs
Ideally 5+ years supporting Windows and iOS environments in large enterprises
Expertise supporting Microsoft Teams, conference rooms, and boardroom
Logitech Tap and Crestron device experience a plus
Expert knowledge of Windows 10/11, Office 365, iOS, device management.
Experience with SCCM, Azure AD, Active Directory, O365
Experience with disk imaging including PXE booting devices using SCCM.
Working skills with core networking fundamentals including TCP/IP, DNS, DHCP, and VPNs.
Experience supporting the deployment and changes of networking infrastructure.
Maintain accurate inventory of IT assets.
Strong leadership and project management skills.
Ability to manage executive relationships with poise and professionalism.
Strong problem solving and advanced troubleshooting skills.
Excellent written and verbal communication abilities.
Detail-oriented with strong documentation skills.
Ability to meet physical demands of role.
Desire to continuously expand your technical knowledge.
Experience working with ticket management systems (FreshService experience a plus).
.
WE HAVE:
A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at **************
Commitment to strengthen communities where our employees live and work
We encourage and support the philanthropic activities of our employees worldwide
Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:
Innovative & adaptable
Dedicated to absolute integrity
Focused on the customer first
Respectful and team oriented
Optimistic and energizing
Accountable for performance
Benefits to support the lives of our employees
Pay Transparency
nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply.
Compensation Range:
$26.10 - $48.50 Per Hour
Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.
Benefit Overview
At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:
Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
A 401(k) retirement plan and an employee stock purchase plan - both include a company match.
Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection.
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.
#LI-OR1
#LI-Onsite
#INDOTH
$26.1-48.5 hourly Auto-Apply 60d+ ago
Technical Support Specialist
Getac, Inc. 3.4
Information systems technician job in Minneapolis, MN
Job Description
The Company:
Getac is comprised of a passionate team that takes pride in its our tight-knit culture. We are committed to our employee fulfillment by providing a flexible work schedule, honoring achievements, and maintaining a supportive working environment. Getac strives to promote an inclusive culture to create a workplace that reflects the diversity of the communities it serves. We are looking for growth mindset team members to help lead the way. We provide mobile rugged computing and video solutions, software, and cloud services to challenging work environments such as military, industrial, law enforcement, public safety, healthcare, and utility companies.
We are a team full of employees that believe in by working together we win together.
We offer a generous health care policy, PTO, and 401(K) with a 3% Contribution.
We believe in making a difference every day.
We offer performance- based bonuses.
The Position:
Getac has an opportunity for a Technical Support Specialist to join the team and provide proactive, responsive, and clear direction to current customers and internal Solutions Architects. The Tech Support Specialist will support our commitment towards providing exemplary service and surpassing customer expectations at every opportunity.
Essential Job Duties
Maintain professional and friendly relationships with customers
Provide exceptional customer service support and assistance to clients.
Communicate with clients using phone and email correspondence to resolve issues.
Troubleshoot complicated hardware and software issues.
Perform troubleshooting in a live production environment.
Organize, maintain, and update CRM ticketing system.
Work as needed to fulfill caseload requirements which may include on-call duties.
Assist in service duties as necessary
Field customer questions about general functionality and usage of the software systems.
Validate customer reported issues in a professional manner.
Provide appropriate solution/escalation based on analysis of customer reported issues.
Triage issues and escalate as necessary to L2 or L3 engineers
Experience & Education:
2+ years software/hardware technical support experience is required.
Strong verbal and written communication skills are required.
Network IT experience is preferred.
Experience with Windows Server (OS, Networking) environment is required.
Experience working with Law Enforcement/Military
Familiarity with network security concepts including firewalls, anti-virus and IDS/IPS.
Experience with wireless/wired networking and VPN solutions is a plus.
Associate degree in electronics/IT (or equivalent professional certifications/experience) is preferred
Education/Licenses/Certifications
Travel:
Minimum Travel for Company meetings.
The Location:
Getac is located in Irvine, CA but this position would be a hybrid (3 days in office) position located in our Bloomington, MN office.
Why Should You Apply?
• Great Benefits, interesting work
• Reasonable Hours to preserve a positive work/life balance
• Engaging, supportive culture - we have FUN!
*No outside recruiting is required
Getac is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$42k-80k yearly est. 7d ago
IT Technician
City of Lakeville, Mn 4.0
Information systems technician job in Lakeville, MN
The City of Lakeville is seeking a versatile and proactive IT Technician to join our IT team. In this role, you will be the "boots on the ground" for our digital infrastructure, ensuring that city staff have the hardware, software, and support they need to serve our community effectively.
From troubleshooting complex system issues to assisting with budget planning and physical cabling, this position offers a dynamic mix of technical problem-solving and hands-on maintenance.
Key Responsibilities
* User Support: Provide top-tier help desk support (in-person and remote) for hardware, software, and system training.
* System Maintenance: Install, repair, and troubleshoot PC hardware, peripheral equipment, and network components.
* Infrastructure Support: Assist with cabling/wiring projects across various City buildings and support shared resource systems.
* Continuity: Serve as a backup for the IT Systems Architect and IT Specialist, and participate in an on-call rotation for evenings, weekends, and holidays.
2026 anticipated starting salary range is $38.24 - $41.17
2026 salary range is $38.24 - $49.49
* Provide installation of software applications, PC hardware, and system training.
* Provide technical support to end users by analyzing, troubleshooting, and implementing solutions to a wide variety of computer system hardware and software issues.
* Provide help desk support for staff on system operational issues by phone or in person.
* Gain basic knowledge and understanding of systems maintained by the City and provide assistance when required.
* Assist in the development of the City's budget for the technology system needs and maintains a complete and current system inventory.
* Communicate with vendors/consultants when needed to resolve issues.
* Provide input on products, services, and vendors to meet the computing needs of the organization.
* Assist with cabling and wiring functions for informationsystems at various City buildings.
* Perform other duties as apparent or assigned.
* Provide on-call coverage evenings, weekends, and holidays for IT related issues.
Relationships and Contacts
Under the general supervision of the IT Manager, the IT Technician:
* Provides technical assistance to city staff; responding to equipment/system problems in a timely manner to effectively resolve problems which occur by the system or the user.
* Must be capable of communicating and maintaining effective working relationships with coworkers, end users, and vendors.
Knowledge/Skills/Abilities
* Knowledge of principles and practices in computer hardware and software, network, and telecommunication systems. Ability to explore and learn new technology.
* Ability to support both desktop and shared resource systems.
* Ability to repair, replace, and install equipment as needed.
* Ability to listen to others for understanding of their needs and situations and communicate effectively, both orally and in written form, to assure quality applications development for the City of Lakeville.
Physical Requirements and Working Conditions
* This work requires the occasional exertion of up to 100 pounds of force;
* Work regularly requires using hands to finger, handle or feel and repetitive motions, frequently requires sitting and speaking or hearing and occasionally requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting;
* Work has standard vision requirements;
* Vocal communication is required for expressing or exchanging ideas by means of the spoken word;
* Hearing is required to perceive information at normal spoken word levels;
* Work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm's length, operating motor vehicles or equipment and observing general surroundings and activities;
* Work is generally in a quiet location (e.g. library, private offices).
* Two-year degree or certificate in computer operations, informationsystems or related field.
* Three years related work experience.
* Experience in multiple platforms; Windows, and DOS. Linux and Unix experience desired.
* Valid driver's license.
* Must be able to successfully clear a criminal background check.
PREFERRED QUALIFICATIONS:
* Microsoft Certification.
* Experience of Cisco networking equipment.
* Experience of VMWare.
* Experience with mobile wireless equipment.
* Experience with police video equipment and software (i.e. body cameras, video recording and storage, evidence documentation systems, ticket writer, etc.)
The City of Lakeville is an equal opportunity employer.
$38.2-41.2 hourly 8d ago
IS Systems Support Specialist I
Globalchannelmanagement
Information systems technician job in Minneapolis, MN
IS Systems Support Specialist I needs 2 years work experience in an information service environment. IS Systems Support Specialist I requires: CompTIA A+ and Network+ Certifications desirable. Server, PC and laptop hardware configuration and support
Hardware and software inventory control and life-cycle management
Technical problem analysis and resolution
Windows OS and software configuration and support
Ability to lift 50 pounds
CompTIA A+ and Network+ Certifications
Configure, deploy and support hardware (PC, laptop, printers, etc.)
Image PCs, install optional software products
Trouble-shoot/diagnose hardware and software problems
Experience with Dell hardware
Formal Microsoft (OS, Office, 365) training Required levels/ Years of Experience education
At least 2-years experience working with hardware in a multi-site corporate environment
IS Systems Support Specialist I duties:
Hardware and Software
Configure and install standard hardware and software
Support standard hardware, operating systems, printers and software.
Load operating system and application upgrades
Maintain hardware and software inventory records
Write and maintain documentation
Perform other duties as assigned
$51k-76k yearly est. 60d+ ago
Technical Support - Analyst
Smc Ltd. 4.6
Information systems technician job in Somerset, WI
About Us:
SMC Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people.
Job Summary: Responsible for answering software questions, and testing/replacing basic hardware. This position generally works Monday through Friday - days.
Essential Job Duties and Responsibilities:
Fix, maintain, troubleshoot, install computer systems, printers, phones, servers, networking hardware and all other IT related equipment.
Provide computer/network support relating to software and hardware problems.
Work directly with customers to provide services and help to resolve computer problems.
Exercise good judgment in analysis of problem in order to decide proper level of maintenance required to solve problem.
Test programs and systems by analyzing them to determine likely problem areas.
Install, maintain or assist with network hardware and software.
Provide individual and group instruction, as needed, on the use of equipment and software, and on network features.
Essential Qualifications:
High School Diploma or equivalent required.
Prior experience or training on computer systems or operations.
Must have excellent written and verbal communication skills.
Self-starter with ability to work with minimal supervision.
Strong team player, well organized and flexible.
Knowledge of and ability to troubleshoot computer operations, programming and computer hardware and software in use by SMC.
Ability to detect, analyze and resolve computer software and network problems.
Ability to interact with users and provide clear and useful instruction and training; or obtain necessary information to correct problems on a timely basis.
Ability to correctly install and maintain computer hardware and software.
Desirable Qualifications:
Previous experience in a manufacturing environment.
ADA Requirements:
Typically sits, grasps items and performs keyboarding for frequent operation of a computer
Stand, walk, bend, reach or otherwise move about regularly
Lift, move, or otherwise transfer items up to 40 lbs. occasionally, >20 lbs. frequently
Occasional exposure to typical machine shop physical hazards
Travel by air or car frequently
What SMC has to offer?
Clean, Climate-Controlled Environment
Stable schedule
Paid holiday and PTO
Health, dental, and vision insurance
401(k) retirement savings
Life and disability insurance
Promotional opportunities
Training and career growth programs
Amazing co-workers
Tuition reimbursement
Employee Assistance Program
We are committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certifications. Toward the principle of equal pay for equal work, we post and hire within defined salary ranges. We ask all applicants to review salary ranges for each posted job opportunity, as we will not hire outside the predetermined range.
At SMC Ltd. we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
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$36k-54k yearly est. Auto-Apply 49d ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Lino Lakes, MN?
The average information systems technician in Lino Lakes, MN earns between $26,000 and $75,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Lino Lakes, MN