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Computer Field Tech Position-Little Rock AR
BC Tech Pro 4.2
Information systems technician job in Little Rock, AR
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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Hardy Industries 3.7
Information systems technician job in Maumelle, AR
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$49k-66k yearly est. 30d ago
On-Call IT Field Technician - Little Rock AR - Hiring NOW
Geeks On Site 3.1
Information systems technician job in Little Rock, AR
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Manufacturing Technology Specialist
3M 4.6
Information systems technician job in Little Rock, AR
Job Title Manufacturing Technology Specialist (Little Rock, AR)
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it is equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You'll Make in this Role
As a Manufacturing Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Identifying and evaluating manufacturing process and equipment deficiencies, drive solutions and determine priority and implement a path to execution.
Providing guidance, leadership to plant level personnel in best practices for process and equipment operation as well as preventative maintenance.
Providing support towards work order planning and capital project justifications.
Determine equipment improvement priority levels and best path for resolving including repair or replacement.
Using data-based tools and methodologies to support their recommendations and be expected to drive appropriate actions.
This position has responsibilities to utilize their expertise and project leadership skills to drive substantial improvements in process performance and equipment uptime.
Leading operational excellence at our Little Rock, AR site through conscientious management and decisive actions in environment, health, safety, quality, manufacturing, cost, and employee relations.
Leads and supports projects that have high impact on plant performance and yield.
Ability to work effectively across multiple sites.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor's degree or higher (completed and verified prior to start) from an accredited institution
Five (5) years of experience in one or more of the following areas: Engineering or manufacturing technical field in a private, public, government, or military environment
Five (5) years' experience in heavy industrial operations including equipment maintenance.
Additional qualifications that could help you succeed even further in this role include:
Prior experience in mineral processing, manufacturing process & maintenance of heavy equipment
Experience with mining operations and related crushing and screening equipment
Experience engaging with production and maintenance organizations.
Self-starter/self-directed that leads with high energy and passion.
Demonstrated experience in project management.
Ability to work with cross functional teams and across multiple functions and disciplines.
Effective facilitation, communication, and teaching skills.
Ability to understand and apply analytical and statistical tools.
Experience and certification with Lean Six Sigma/Lean Manufacturing methodologies.
Experience in operational excellence, lean implementation, and financial accounting.
Experience in Mining or heavy industrial applications
Work location: Little Rock, AR
Travel: May include up to 15% domestic
Relocation: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 11/11/2025 To 12/11/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
$141.2k-172.5k yearly Auto-Apply 60d+ ago
Traveling Field IT Technician
Reynolds and Reynolds Company 4.3
Information systems technician job in Little Rock, AR
":"As a Traveling Field IT Technician, you will face a variety of technical issues, allowing you to creatively problem solve in a fast-paced environment. Specific duties will include traveling 50% of the time, overnight, to existing and new customer sites to handle onboardings, perform network documentation, toolset deployment and network assessments.
You could be installing or maintaining firewalls, switches, access points and phone systems as part your duties.
You will also cover various territories and perform maintenance support on a variety of computer equipment, printers and specialized KeyTrak equipment.
Other duties will include maintaining an inventory or repair parts and documentation through our service tracking system.
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00","salary_min":"60,000.
00","requirements":"Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must be able to lift at least 50 pounds on a consistent basis~^~One-year certificate from a college or technical school is preferred~^~Seasoned with Ticketing Systems, Local Exchange, and Email\/Server Migrations~^~Strong sense of Firewall Configurations, Cisco, and Networking~^~Accustomed to Imaging and VMware Virtualization~^~Knowledgeable on Cabling and Telco Circuits~^~Educated on VoIP, VLANs, DNS, BSOD, and GPO's~^~Direct experience with Microsoft 365, GSuite, Active Directory, and Azure AD~^~Ability to travel to project sites on a regular basis.
Up to 50% overnight travel~^~Experience updating project and technical documentation~^~Must be able to attend a paid training class in Texas~^~Non-Technical Competencies: Excellent interpersonal skills.
Reacts well under pressure.
Attention to detail, creating a high degree of quality over quantity.
Demonstrates accuracy and thoroughness towards all projects.
A great attitude and eye for keen documentation.
A deadline-driven mindset with multi-tasking expertise.
Ability to use innovation and creativity in problem solving scenarios.
Ability to work effectively in a team environment.
Ability to independently organize and prioritize wor","training":"You will attend a paid training program in College Station, Texas for 4-weeks.
The training is primarily a hands-on familiarization course on the equipment and software at customer sites.
You will also learn more about our policies and procedures.
","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company vehicle for work purposes - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$64k-90k yearly est. 24d ago
Field Technician Starlink/Dish Network
Southern Star 4.7
Information systems technician job in Pine Bluff, AR
Training/Base pay rate of $17.00 per hour. The Base rate increases by .50 upon completion of training.
We have a Guaranteed Hourly Rate of $20.00 per hour upon completion of training through your first 9 months. This allows time to build your bonus and commission skills.
If your post-training base rate, plus bonuses and commission don't bring you to the Guaranteed Hourly Rate, we will increase your pay.
However, the earning potential is much higher!
Schedule: 2 days off during the week; during slower season enjoy a four-on, three-off schedule.
Bonus Opportunity: Earn a Trained and Active Bonus of $500.00, paid in two installments: $250.00 at 60 days of employment and $250.00 at 6 months.
About Us: At Southern Star, we are the driving fulfillment force behind award-winning DISH TV, cutting edge Starlink Satellite Internet and innovative home entertainment and security products. As a Southern Star technician, you will be more than a service provider; you will be a technology ambassador, enhancing the way customers interact with technology.
Compensation:
Base Pay and Commissions: Start with a competitive hourly rate and earn commissions.
Performance Incentives: Boost your earnings with performance bonuses.
First-Year Potential: Earn between $50,000 - $60,000 or more in your first year.
Experienced Technicians: Earn between $60,000 - $85,000+ annually.
Training and Growth:
Paid Training: Comprehensive training to ensure your success.
Support: Continuous support to help you achieve your career goals.
Benefits:
Insurance: Comprehensive insurance benefits.
Retirement: 401K plans.
Paid Time Off: Generous paid time off.
Life Insurance: Company paid $25,000 life insurance policy.
Company Vehicle: Provided upon completion of training.
Device Plan: Monthly stipend for using your own smartphone.
Employee Discounts: Exclusive discounts through LifeMart, including home mortgage lender savings.
Role Requirements:
Technical Skills: Strong technical knowledge and the ability to scale ladders up to 38 ft and navigate crawl spaces.
Travel: Willingness to travel up to 20% of the time (lodging and per diem covered by SSI).
Communication: Excellent communication and customer service skills.
Sales: Successfully upsell products and services to customers while installing DISH systems.
Time Management: Effective time management skills.
Must have a clear Background, Drug Screen and Motor Vehicle Record
Join Us: Become a part of Southern Star and transform the way customers experience home entertainment. Apply today and unlock your potential!
$60k-85k yearly Auto-Apply 23d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information systems technician job in Pine Bluff, AR
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-38k yearly est. 22d ago
Cloud Computing Specialist (CCS) SME
ASM Research, An Accenture Federal Services Company
Information systems technician job in Little Rock, AR
Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions).
**Primary Duties and Responsibilities**
+ Google Cloud Platform (GCP) Service Management
+ The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge.
+ The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives).
**Other Duties and Responsibilities**
+ Investigates computer and information security incidents to determine extent of compromise to national security information and automated informationsystems.
+ Defines security objectives and system-level performance requirements.
+ Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities.
+ Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses.
+ Maintains the computer and information security incident, damage and threat assessment programs.
+ Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports.
+ Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed.
+ Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
+ Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and
+ accreditation of systems.
+ Reviews processes and security protocols and makes recommendations for increased cyber security protection.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science or a related field.
+ The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud informationsystems to include six (6) domain areas. The six domains include:
+ Architectural Concepts & Design Requirements
+ Cloud Data Security
+ Cloud Platform & Infrastructure Security
+ Cloud Application Security
+ Operations
+ Legal & Compliance Minimum Qualifications:
+ Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience
+ DOD IA experience
+ Experience in assessing IA Controls and conducting C&A reviews for large, complex Informationsystems
**Security Clearance**
+ Active Secret level clearance
+ Sensitivity Level: IT-I Critical Sensitive
**Certifications:**
+ Computing Environment: IAT II or IAT III (Security+ or similar)
+ 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list
+ AWS Certified Security - Specialty
+ AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate
+ Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate
**Other Job Specific Skills**
+ Must be able to communicate effectively and clearly present technical approaches and findings.
+ Exercises a limited degree of latitude in determining technical objectives of assignments.
+ Excellent attention to detail.
+ Must be able to balance multiple tasks simultaneously.
+ Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$80,200 -$142K
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$80.2k-142k yearly 60d+ ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information systems technician job in Little Rock, AR
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, informationsystems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
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KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 35d ago
Facilities Technical Support Specialist II
Spp
Information systems technician job in Little Rock, AR
Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
We believe in supporting our employees through a fantastic benefits package:
Competitive pay with bonus opportunities
Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
Relocation assistance
Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP
PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.
COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.
Facilities Technical Support Specialist II| Pay Range: $64,060.00 - $78,460.00
"Elevate Your Career: Join Our Dynamic Facilities Team and Master the Art of Audio/Visual Excellence and Technical Innovation!"
As our Facilities Technical Support Specialist II, you will:
Primarily be responsible for overseeing the technical support of all facilities systems not covered by IT. This includes managing physical security, audio/video systems, environmental and data center operations, and space utilization. You will also handle routine facility service maintenance, support conference and auditorium A/V systems, design and research A/V and CCTV hardware capabilities, and integrate and support facilities software solutions.
To be successful as the Facilities Technical Support Specialist II, we're looking for:
High School Diploma (or GED)
3 years of experience in technical systems support
Ability to perform and coordinate multiple tasks associated with technical system support
Ability to coordinate vendor activity
Ability to communicate effectively with employees at all levels of the organization as well as contractors who perform maintenance or upgrade work on these systems
Ability to work with constantly changing and multiple priorities
Ability to work with minimum supervision
Ability to apply methods of organization to file and keep reports and time logs
Availability for after-hours call-out and on-call
Ability to analyze the operation of various systems, determine the cause of problems/malfunctions, and take corrective action as required.
Ability to read, analyze and interpret safety rules and regulations, operating and maintenance instructions, and procedure manuals
Ability to perform computer tasks and basic system integrations
Regular attendance and punctuality
Work with different teams across the organization to complete tasks
Experience with low voltage systems
Preferred:
Experience with Audio/Video design and functional utilization
Experience with physical security card access and CCTV systems, but not required
Experience with office space planning and building systems
Position Type, Location, and Expected Hours of Work:
This is a full-time, onsite position based in Little Rock, Arkansas. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional extended hours as needed.
Travel Requirement:
This position requires minimal travel (5-15%).
SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.
Full job descriptions will be made available to those selected for an interview.
$64.1k-78.5k yearly 28d ago
IT Help Desk Administrator
Saracen Development LLC
Information systems technician job in Pine Bluff, AR
Job Description
Provide technical support and assistance to end-users within an organization. This role involves troubleshooting and resolving hardware and software issues, managing IT-related requests, and ensuring the overall functionality of the organization's IT infrastructure. The administrator acts as a point of contact for users seeking technical help, providing solutions to problems with computers, networks, and software applications.
DUTIES AND RESPONSIBILITIES include the following:
Log and track IT support tickets and ensure they are resolved in a timely manner.
Maintain accurate records of incidents, requests, and resolutions to build a knowledge base for future reference.
Respond to and resolve user issues related to hardware, software, and network systems.
Assist the department with projects required to monitor or help expedite the work process.
Assist with user account creation, password resets, and access control issues.
Maintains the highest level of confidentiality within the department.
Works to identify trends and provide solutions to recurring issues.
Ensures high-quality customer service and timely ticket resolution.
Acts as a resource regarding departmental activities and operations for the Sr. Director of Information Technology and other department management.
Maintains workflows within the helpdesk system to aid automation of processes.
Maintains and identifies issues with the Imprivata profiles for new and existing software related to user lockouts.
Advises the Information Technology Department of any relevant or important information pertaining to the responsibilities of the department or the operations of the company.
Escalate complex issues to higher-level technical support when necessary.
Maintain a comprehensive knowledge base of troubleshooting guides and frequently asked questions for the helpdesk system.
Places and receives telephone communications in a cordial and helpful tone of voice, taking accurate messages as needed, and relaying the same to the appropriate person(s).
Maintain maintenance alerts for all reoccurring events within the department.
Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings.
Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
Must be able to maintain an appropriate Gaming License.
Responsible for maintaining a consistent and regular attendance record.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
High School diploma or General Education Degree GED required; bachelor's degree from a four-year college or university preferred. Minimum of three to five years' strong IT experience required.
SPECIAL QUALIFICATIONS
You must possess excellent communication skills and be able to maintain the highest level of confidentiality within the department and the company. Must be computer-literate, with appropriate software; ability to take accurate minutes of meetings required.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents, such as safety rules, maintenance manuals, and policies and procedures. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply logical understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the functions of this job.
While performing the duties of this job, the associate is regularly required to talk or listen. The Associate is also regularly required to stand, walk; sit; and use hands to finger, handle, or feel objects, tools, or controls. The associate is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environmental characteristics described here represent what associates may encounter while performing the functions of this job.
The noise level in the work environment is usually moderate.
When on the casino floor, and other work areas, the noise level may become loud.
When on the casino floor or other designated areas may be subjected to tobacco smoke and/or bright flashing lights.
Saracen Casino Resort is an equal opportunity employer.
$32k-45k yearly est. 20d ago
Intermediate IT Onsite Support - Low Voltage Technician
University of Arkansas System 4.1
Information systems technician job in Little Rock, AR
Current University of ArkansasSystem employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of ArkansasSystem will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
02/21/2026
Type of Position:
Professional Staff - Project/Program Administration
Job Type:
Regular
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
* Health: Medical, Dental and Vision plans available for qualifying staff and family
* Holiday, Vacation and Sick Leave
* Education discount for staff and dependents (undergraduate only)
* Retirement: Up to 10% matched contribution from UAMS
* Basic Life Insurance up to $50,000
* Career Training and Educational Opportunities
* Merchant Discounts
* Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:
ISS | Sec Supp Srvs Security Operations
Department's Website:
Summary of Job Duties:
Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality.
Qualifications:
This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.
Minimum Qualifications:
* Associate Degree in Computer Science or related field of study plus 1 year cabling, low voltage system, carpentry/building maintenance -OR- High School Diploma/GED with 3 years cabling, low voltage system, carpentry/building maintenance.
Preferred Qualifications:
* Bachelor Degree in Information Technology, Computer Science, or related field.
* Customer Service experience preferred.
* Arkansas Alarm License, Level 1.
Additional Information:
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of ArkansasSystem Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Substance Abuse Testing
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
N/A
Frequent Physical Activity:
Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Standing, Stooping, Talking, Walking
Occasional Physical Activity:
N/A
Benefits Eligible:
Yes
$36k-43k yearly est. Auto-Apply 7d ago
IT Support Technician
Bumper To Bumper 3.9
Information systems technician job in Little Rock, AR
The IT Support Technician role is to ensure proper computer operation so that the users can accomplish business tasks for Bumper to Bumper Auto Parts. Answering customer questions and assists in resolving customer problems. Must be able to manage multiple tasks and demands at the same time in an environment that is fast paced and moderately stressful at times. Problem resolution may include the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands on help at the desktop level. Check us out at btbautoparts.com and apply today!
Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ over 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ensure that end users are receiving the appropriate assistance; receiving, prioritizing, documenting, and actively resolving end user help requests
Delivering support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives
Following all procedures related to the identification, prioritization, resolution and follow up of end user help requests, including the monitoring, tracking, and coordination of help desk functions; and troubleshooting applications and software for all internal customers, such as operations, development, and other business units
Problem resolution or support may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
Perform other incidental and related duties as required or assigned.
Our Benefits (all benefits are based on eligibility and subject to change)
401(k) employer matching
Company Paid Vacation, Holidays, and Sick Days
Medical, Dental, and Vision
Company Paid Basic Life Insurance & Long Term Disability
Short Term Disability
Flexible Spending Accounts
Additional Supplemental Life Insurance
Accident Insurance
Hospital Indemnity
Employee Assistance Program
Employee Purchase Discounts
Scholarship Program
Earning Incentives and Bonuses
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; keeps technical skills up to date.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form.
Cooperation - Exhibits tact and consideration.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.
Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have basic knowledge of computer hardware, experience with desktop and server operating systems, working knowledge of a range of diagnostic utilities, and knowledge of the Microsoft Office suite of products.
Certificates, Licenses, Registrations
A valid driver's license with a clean driving record is required.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to high, precarious places. The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and outside weather conditions. The noise level in the work environment is usually moderate.
Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace.
$36k-57k yearly est. 17d ago
Production Control / Technical Support Analyst (Night shift)
Dillards 4.1
Information systems technician job in Little Rock, AR
Job Description
THE OPPORTUNITY
Dillard's is seeking a Production Control / Technical Support Analyst to work the night shift at our Data Centers in Central Arkansas. You must be able to work a flexible schedule, which includes weekends, holidays, and after hours.
This position's primary focus is assisting users of Dillard's Information Technology services who are experiencing complex procedural or operational problems with IT applications, hardware, or services. It is also responsible for executing, monitoring, and resolving issues with batch processing.
THE TEAM
Night Shift Operations is responsible for closing the business day and starting the batch processes during the overnight hours, performing systems maintenance, monitoring the performance of the batch processes, and ensuring all company applications are available on time to start the next business day. They are also responsible for providing technical support to all Dillard locations that are still online when the evening shift starts and as those locations come online in the morning.
WHAT YOU WILL DO
Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions
Must be able to function independently
Handle phone and email support for moderate system or content issues
Identify, resolve, and escalate issues when necessary
Clearly communicate technical solutions in a user-friendly, professional manner
Record interactions in our service ticket database
Identify and document resolution to recurring inquiries
Occasionally assist other staff members and monitor open tickets to ensure timely and effective resolution
Provide equipment upgrade and maintenance assistance to personnel at all Dillard's operating locations
Ensure all batch processes are started and completed in a timely manner
THE MUST-HAVES
Authorization to work in the United States without sponsorship
Education or at least two years of experience working in a help desk or technical support call center environment
Excellent problem-solving and decision-making skills
Excellent verbal and written communication skills
Must possess a customer-friendly attitude with the ability to work in a fast-paced team environment
THE "NICE TO HAVES"
Previous customer service experience
Previous experience in a network operations field
Previous IT Operations or production control experience
Knowledge of Job Control Language (JCL) and batch scheduling applications (Zeke)
No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position
$30k-38k yearly est. 24d ago
Intermediate IT Onsite Support-Security System Tech-Low Voltage
University of Arkansas for Medical Sciences 4.8
Information systems technician job in Little Rock, AR
Current University of ArkansasSystem employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of ArkansasSystem will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
02/08/2026
Type of Position:Professional Staff - Project/Program Administration
Job Type:Regular
Work Shift:
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:ISS | Sec Supp Srvs Security Operations
Department's Website:
Summary of Job Duties:Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality.
Qualifications:
**This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.**
Minimum Qualifications:
Associate Degree in Computer Science or related field of study plus 1 year cabling, low voltage system, carpentry/building maintenance -OR- High School Diploma/GED with 3 years cabling, low voltage system, carpentry/building maintenance.
Preferred Qualifications:
Bachelor's degree in information technology, Computer Science, or related field.
Customer Service experience preferred.
Arkansas Alarm License, Level 1.
Additional Information:
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of ArkansasSystem Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:N/A
Frequent Physical Activity:Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Standing, Stooping, Talking, Walking
Occasional Physical Activity:N/A
Benefits Eligible:Yes
$34k-44k yearly est. Auto-Apply 21d ago
In Person Interview for Help Desk Analyst in Little Rock, AR
Ask It Consulting
Information systems technician job in Little Rock, AR
This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Complete Job description:
Position:Help Desk Analyst 3 (515721)
Location: Little Rock, AR 72201
Duration: 12+ Months
Qualifications
Skill
Microsoft Windows Desktop OS (Windows 7, Window 8, 8.1, 10)
Active Directory Administration
Desktop \ Laptop \ Tablet Hardware
Remote Access (i.e., LogMeIn)
Certifications (CompTIA: A+ or Network+)
CISCO Switches
Windows Server 2008 R2 or later Release
Certifications (MS)
In Person Only
Short Description: The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems.
Complete Description: Central Office
Travel Required - travel expenses reimbursed.
Valid Driver's License
Current Vehicle Insurance Certificates
Local Candidates: In-person interviews in Little Rock
Additional Information
All your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: *************** Ext- 735
amrita@)askitc.com
$30k-42k yearly est. 60d+ ago
Helpdesk Technician
City of Little Rock (Ar 3.7
Information systems technician job in Little Rock, AR
JOB OBJECTIVE: To provide technical support to Little Rock Convention and Visitor's Bureau (LRCVB) end-users for computers and associated hardware and software. This is not a Safety-Sensitive Job for Purposes of the Arkansas Medical Marijuana Amendment.
This position is considered Essential Personnel under the LRCVB Inclement Weather policy.
For a complete list of essential job functions, please click HERE.
These knowledge, skills, and abilities are usually, although not always, acquired through completion of two (2) years of college coursework in Computer Science, Computer InformationSystems, or a related field; or graduation from a vocational-technical school with an Associate's Degree in Computer InformationSystems, Computer Maintenance, Electronic Technology, or a related area; and one (1) year of experience in the installation, maintenance, and repair of computers or in the installation and maintenance of computer operating systems and software applications, or a related area. Equivalent combinations of education and experience will be considered.
ADDITIONAL REQUIREMENT:
Must be available to work nights, holidays, and weekends as required.
This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation.
DISCLAIMER: This document does not create an employment contract, implied or otherwise.
* Online applications only
* Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically.
* Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
* List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
* All communication regarding application status will be sent to candidates via text message/email address listed on account.
* You may check your inbox in your Careers/LittleRock account to review all notices sent to the email address associated with your applications.
* Applicants may check application status for any position by logging into their account at Careers/LittleRock or contacting Human Resources at ************** if they are having computer difficulties.
$34k-42k yearly est. 16d ago
IT Support Specialist Tier I
Priority Wire & Cable 3.9
Information systems technician job in Little Rock, AR
The IT Support Specialist is the first point of contact for employees who need technical help. This role focuses on quick, friendly support for everyday IT issues - user accounts, devices, printers, email, and core applications - so people can stay productive. You handle face-to-face and remote support, triage and resolve SOC and NOC alerts, and know when to escalate. Success in this role looks like clear communication, solid troubleshooting, and a genuine willingness to learn from feedback and from more senior team members.
Key Responsibilities
Own Level I/II tickets for user account issues (password resets, account unlocks, access changes under guidance).
Troubleshoot and resolve user device issues for Windows 11 laptops/desktops, Mac devices, thin clients, and mobile devices.
Diagnose and resolve printer, scanner, and peripheral problems, including connectivity and driver issues.
Support email and application issues (Outlook, Teams, Office / Microsoft 365, and line-of-business applications).
Use remote support tools to assist users; provide clear, non-jargon explanations of what you are doing and why.
Handle assigned SOC and NOC alerts by following established SOPs and runbooks; gather logs and escalate clearly when needed.
Install and update approved applications and agents on user devices following standard deployment procedures.
Keep accurate documentation in the ticketing system, including problem description, steps taken, and resolution.
Contribute to knowledge base articles, FAQs, and quick-reference guides for common issues.
Collaborate with other team members, ask for help early on complex issues, and share what you learn back with the team.
Skills & Experience
Required
1-2+ years in a help desk, desktop support, or customer-facing technical role.
Hands-on experience supporting Windows 10/11, Microsoft 365, and standard business applications.
Comfortable troubleshooting device issues (performance, connectivity, login problems) and basic network/Wi-Fi/VPN issues using simple tools and checklists.
Excellent verbal and written communication skills; able to listen carefully, summarize issues, and set expectations with non-technical users and senior management.
Strong problem-solving and troubleshooting skills with a structured approach rather than guesswork.
Some exposure to scripting (PowerShell or similar) and an interest in automating repetitive tasks over time.
Customer-service mindset: calm under pressure, follows through on commitments, and keeps users updated without being prompted.
Naturally helpful and team-oriented; open to coaching and comfortable asking questions when unsure.
Preferred
Some college coursework in Information Technology or a related field, technical training, or equivalent practical experience.
Certifications such as CompTIA A+, Network+, or Microsoft fundamentals.
Experience with ticketing systems such as ConnectWise or other ITSM platforms.
Exposure to telephony/VoIP, video conferencing, and conference room technology.
MSP experience supporting organizations with similar size and complexity of IT infrastructure.
Work Conditions
Full-time role based in Little Rock, AR.
Standard business hours with occasional after-hours work as needed for support, maintenance, and on-call rotation.
Perks and Benefits at Priority Wire and Cable
Competitive salary - Qualifications and experience may lead to a higher salary range.
Medical Insurance with premiums paid at 100% for employee AND dependents
Dental Insurance 100% paid for Employee
Vision Insurance
HSA with Employer Contributions
Life Insurance
Short Term Disability
401(k) Plan
Profit Sharing: Typical annual contribution of 15% of total eligible compensation
Paid Holidays AND PTO
Cancer, Critical Illness and Accident Policies available
Additional Information
Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.
Previous Wire & Cable experience is a plus.
Priority Wire & Cable is interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor, or take over sponsorship, of employment visas.
Priority Wire and Cable is an Equal Opportunity Employer to include women, minorities, veterans, persons with disabilities, color, sex, sexual orientation, gender identity, religion, origin, and genetic information.
$30k-52k yearly est. 10d ago
IT Support Specialist - On Site
Orthoarkansas 3.8
Information systems technician job in Little Rock, AR
KICK for the GOAL
OrthoArkansas' core values
KINDNESS
People are happier after interactions with you because you are kind and pleasant.
INTEGRITY
Always doing the right thing, especially when no one is looking.
CONSCIENTIOUSNESS
Strive for excellence in all that you do, paying special attention to the details that make a difference in patient care and teamwork.
KNOWLEDGE
Be a lifelong learner.
Position Overview:
The IT Support Specialist at OrthoArkansas serves as the frontline technology support resource across the organization. This role is responsible for resolving common technical issues, providing outstanding customer service, and escalating complex problems appropriately. With a strong focus on kindness, integrity, and conscientiousness, this position helps ensure staff and providers have the tools and support they need to deliver excellent patient care.
Key Responsibilities:
End-User Support and Troubleshooting
Serve as the first point of contact for IT issues via phone, email, in-person, and remote support.
Troubleshoot and resolve common problems related to hardware, software, login credentials, printers, and connectivity.
Accurately document incidents, resolutions, and follow-ups in the IT ticketing system.
Communicate clearly and professionally with end users about issue status and next steps.
Technical Support and Escalation
Escalate unresolved issues to Tier 2 or other IT team members with complete documentation.
Assist with user onboarding and training on basic systems and devices.
Support remote desktop environments and mobile device setups under guidance.
Follow all security protocols, including HIPAA, to protect patient and company data.
Team Collaboration and Professionalism
Demonstrate professionalism, patience, and empathy in all user interactions.
Support IT team members and contribute to a collaborative and respectful team environment.
Assist with additional duties and IT projects as assigned.
Additional Responsibilities
Perform other related duties as assigned to support IT operations and team initiatives.
Qualifications:
Education & Experience:
High school diploma or equivalent required.
1-2+ years of experience in a Help Desk, Service Desk, or customer-facing technical support role preferred.
Experience supporting Windows 10/11 and Microsoft Office applications.
Familiarity with Microsoft 365 (Outlook, Teams) and remote support tools.
Exposure to Active Directory user account management is a plus.
Required Certificates, Licenses, Registrations:
None required.
Preferred Certificates, Licenses, Registrations:
CompTIA A+, Microsoft certifications, or other relevant IT certifications.
Skills & Abilities:
Strong customer service and interpersonal communication skills.
Ability to follow documented processes and quickly learn new systems.
Detail-oriented with a strong sense of ownership and accountability.
Security-conscious mindset, including awareness of phishing, MFA, and data protection.
Comfortable escalating issues and asking questions when needed.
Software Skills:
Intermediate: Windows 10/11, Microsoft Office Suite, Microsoft 365 (Outlook, Teams), Remote Support Tools
Basic: Ticketing systems, Active Directory (preferred)
Perks of This Position:
Impactful & Rewarding Work - Help keep systems running smoothly so patient care never skips a beat.
Attractive Compensation & Comprehensive Benefits - Receive a benefits package including medical, life insurance, 401(k) with employer profit-sharing contributions, paid time off, and paid holidays.
Culture of Excellence - Be part of a team that values kindness, integrity, attention to detail, and continuous learning to provide the best in patient care.
Professional Growth & Development - Grow foundational IT skills and build toward higher-tier roles with structured mentorship.
Collaborative & Supportive Environment - Join a team committed to helping each other learn and succeed in a fast-paced environment.
Additional Details:
Performance Expectations: Resolve Tier 1 support tickets efficiently, maintain clear documentation, and contribute to a strong support culture.
Professional Development: Opportunities for training, certifications, and growth into Tier 2+ roles for high-performing team members.
Join OrthoArkansas as an IT Support Specialist (Tier 1) and be the helpful, knowledgeable voice that keeps our technology running-and our people supported-every day.
$28k-45k yearly est. Auto-Apply 9d ago
IT Internship Summer 2026
External
Information systems technician job in Little Rock, AR
When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, we empower people to bring their talents and voice to our culture.
Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment.
We have been recognized for 5 consecutive years as a “Best Places to Work” in Arkansas, Florida, and Hawaii. As an intern, you will be rewarded with opportunities for personal and professional development working directly with leaders in the insurance industry
Life Takes You Places! Are you ready to join us?
Intern Overview:
We are seeking a tech-savvy and motivated IT Intern to support our technology team. This internship offers hands-on experience in IT support, systems maintenance, cybersecurity, software troubleshooting, and emerging technologies such as artificial intelligence (AI) and machine learning (ML). The ideal candidate is eager to learn, detail-oriented, and passionate about technology and problem-solving.
Essential Duties:
Provide technical support to employees, including troubleshooting hardware, software, and network issues.
Assist in setting up and configuring computers, mobile devices, and other IT equipment.
Help maintain and update IT documentation, asset inventories, and user guides.
Support system upgrades, software installations, and routine maintenance tasks.
Assist with monitoring system performance and security alerts.
Participate in IT projects such as system migrations, cloud integrations, or process automation.
Collaborate with team members to improve IT workflows and user experience.
Ensure compliance with IT policies and data security protocols.
Required Knowledge, Skills, and Abilities:
Currently pursuing a degree in Information Technology, Computer Science, or a related field.
Basic understanding of computer hardware, operating systems, and networking concepts.
Familiarity with Microsoft Office, Windows OS, and common enterprise software.
Strong problem-solving and communication skills.
Ability to work independently and as part of a team.
Experience with help desk systems or ticketing platforms is a plus.
Ability to commit to a 40 hour work week during the 10 week internship
Required Education and Experience
Currently enrolled and pursuing a degree in a related area of business
Sophomore classification or higher
Cumulative GPA 3.0 or better
A minimum of one year work experience
Or equivalent military experience.
Please note: This position does not offer visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now and in the future.
$27k-39k yearly est. 60d+ ago
Learn more about information systems technician jobs
How much does an information systems technician earn in Pine Bluff, AR?
The average information systems technician in Pine Bluff, AR earns between $23,000 and $58,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.
Average information systems technician salary in Pine Bluff, AR
$36,000
What are the biggest employers of Information Systems Technicians in Pine Bluff, AR?
The biggest employers of Information Systems Technicians in Pine Bluff, AR are: