Information systems technician jobs in Sarasota, FL

Job Description: Desktop Support Technician Schedule: Onsite 5 days/week for the first 90 days; hybrid schedule (3 onsite / 2 remote) thereafter We are seeking a reliable and professional Desktop Support Technician to join our IT support team. The ideal candidate is customer-focused, able to manage a high volume of support tickets, and comfortable working in a structured, fast-paced environment. Key Responsibilities Provide desktop, software, and hardware support to end users, including court officials and judges Manage and resolve 25-30 support tickets per day through Jira or similar ticketing systems Install, configure, and support Microsoft 365 applications and Webex Troubleshoot issues related to desktops, laptops, printers, networks, and user accounts Ensure proper documentation of all tickets, steps taken, and resolutions Deliver support in a courteous, professional, and timely manner Escalate issues to higher-level support when necessary Follow all IT policies, procedures, and security standards Assist with workstation setup, software deployments, and basic system maintenance Qualifications 1-2 years of experience in desktop support or IT help desk environment Experience with Jira or other ticketing platforms Strong knowledge of Microsoft 365 tools (Outlook, Teams, Office apps, OneDrive, etc.) Experience supporting Webex or similar communication platforms Ability to handle a high-volume ticket queue efficiently Exceptional professionalism when interacting with judges, court staff, and senior officials Strong communication skills and customer service orientation Ability to work onsite daily for the first 90 days, then transition to a hybrid schedule Preferred Skills (Nice to Have) Experience supporting government or legal environments Basic networking troubleshooting skills A+ or similar certification

Ready to run the engines behind a fast-growing, innovative art company? At Wendover, we don't just make beautiful artwork we transform the way business gets done. We are seeking a hands-on Information Systems Administrator to manage our core business systems, build automations, and drive efficiency across ERP, CRM, production, and e-commerce platforms. This is your chance to directly impact workflows, solve complex problems, and implement smart solutions that keep the company running at peak performance. About Wendover: Wendover Art Group is a leading domestic manufacturer of fine art, serving commercial, residential, and corporate markets. Guided by our Core Values Honor, Excellence, Team, Smart we have grown over 12x since 2005 and continue expanding through acquisitions like Lowcountry Originals, Kevin O'Brien Studio, and Friedman Brothers. Role Overview: As an Information Systems Administrator, you will manage core systems, implement enhancements, build automations, and support business efficiency initiatives. You will be hands-on with projects, SQL databases, coding, and AI tools, making sure technology works smarter, not harder. Key Responsibilities: Lead system implementations and enhancements Support M&A integrations Manage users, permissions, and security across core systems Build automations and integrations to improve workflows Maintain SQL Server databases and optimize queries Drive process improvements and efficiency gains Research and implement AI solutions to enhance productivity Qualifications: Bachelor's degree in Information Science, MIS, Computer Science, or related field Proven experience in system administration and development ERP/WMS expertise, SQL mastery, strong coding skills (Python/VBScript) Advanced Excel skills Experience with full project lifecycles Problem-solving, communication, and collaboration skills Growth mindset and willingness to learn new technologies, including AI Why Wendover: Onsite, high-impact role with company-wide visibility Collaborative, low-ego culture Opportunities to implement cutting-edge automations and AI Be part of a team shaping the future of a fast-growing, acquisition-driven company If you thrive on solving complex business problems and want your work to make a tangible business impact, apply today and help Wendover build the best art company in the world.

Poll Worker Support Specialist Industry: Hillsborough County Elections Office Assigned Work Location: Tampa, FL 33619 Pay Rate: $18/hr. Hours: Monday to Friday 8:00am - 5:00pm Top Reasons You Want to Work as a Poll Worker Support Specialist for the Elections Office: Great team environment Medical Benefits Dental Insurance Vision Insurance Short Term Disability Long Term Disability PTO Holiday Pay Poll Worker Support Specialist Responsibilities: Act as a liaison between Poll Workers and the Poll Worker Services and Training Department Process poll worker applications and payroll information Handle large volumes of inbound and outbound calls in a timely manner Answer questions and provide real-time support using webchat applications Follow communication scripts when handling a variety of topics Identify poll workers' needs, clarify information, research issues and provide solutions via emails, phone calls and webchat. Troubleshoot basic issues with online training activities Keep records of all conversations in our call center database in a comprehensible way Other duties as required What will you need as a Poll Worker Support Specialist? Two years direct clerical experience or an Associate's Degree from an accredited two-year degree granting college or university Great customer services skills and phone etiquette Previous experience in a customer support role Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively General office practices and procedures Ability to speak, read and write English Ability to follow verbal and written instructions Ability to work overtime if required (long days and weekends if necessary) Ability to work independently and with others Passing score on typing and data entry pretesting Possession of a valid and current FL Driver License with no more than seven points

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 12:00 PM to 9:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Job Description The Opportunity Custom Manufacturing & Engineering, Inc. (CME) is seeking an early career Cybersecurity IT Specialist to help protect our systems, support NIST and CMMC compliance efforts, and assist with day-to-day IT operations. This role is designed for someone fresh out of college or with limited professional experience who is eager to learn, grow, and build a career in cybersecurity and IT. If you enjoy solving technical problems, learning new tools, hardening systems, and helping users stay secure and productive, this is a strong place to start your journey. What You Will Do Cybersecurity Assist with CME's compliance efforts for NIST SP 800-171 and CMMC 2.0. Help maintain cybersecurity documentation such as the System Security Plan (SSP), POAMs, and incident response procedures. Monitor basic logs and alerts under guidance from senior team members. Assist with system hardening tasks, access control reviews, and security configuration updates. Support cybersecurity awareness activities including phishing simulations and user training. IT Support Troubleshoot common issues related to hardware, software, networks, email, and user access. Support Windows, Linux, Active Directory, VPN, and basic virtualization environments. Assist with installing, configuring, patching, and maintaining IT systems and equipment. Provide end user support and help maintain IT documentation and procedures. What You Bring Foundational understanding of cybersecurity principles and basic familiarity with NIST SP 800-171 or CMMC concepts. Basic knowledge of Windows and Linux systems, Active Directory, networking fundamentals, and general IT troubleshooting. Strong problem-solving mindset, willingness to learn, and attention to detail. Clear communication skills and a customer focused attitude. Curiosity, initiative, and the drive to grow into increasingly complex cybersecurity responsibilities. Education and Experience Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a closely related field. Internship, capstone project, lab experience, part time IT work, or relevant coursework is highly valued. Experience with NIST SP 800-171 or CMMC 2.0 is a plus but not required; training will be provided. Equivalent military or industry experience may be considered if it demonstrates comparable technical depth. Why CME Join an award-winning engineering and manufacturing company supporting aerospace, defense, industrial, and energy markets. Help secure mission critical systems used by the U.S. military and global industries. Thrive in a company that values accountability, innovation, and collaboration. Enjoy benefits like a 4-day work week most weeks. Be part of a culture guided by CME's 5 Core Values: Resolves Problems, Professionalism, Challenges Themselves, Delivers, and Serves Customers Protects CME. About CME Custom Manufacturing & Engineering Inc. is a 29-year award winning Tampa Bay small business that designs and manufactures custom engineered and build to print products and systems. Our work supports aerospace, defense, industrial, and energy applications worldwide. CME also supports STEM education and sustainability initiatives including Solar4STEM. We operate on the EOS System and maintain a Culture of Accountability across our team. Eligibility Notice This position requires access to controlled goods and technologies under ITAR and EAR. Candidates must meet U.S. Person requirements which include U.S. citizen, permanent resident, refugee, or asylee status. All new hires must verify identity and work eligibility through E-Verify. CME cannot employ individuals requiring work authorization based on F1 OPT, J1, M1, or temporary visas. Equal Opportunity Employment CME is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex including pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, citizenship, or any other protected class under federal or Florida law. Job Posted by ApplicantPro

Job Description Department: Network Operations / Low-Voltage Systems Employment Type: Full-Time (In-Person Only) NOT A REMOTE OR HYBRID. We are seeking a driven and technically skilled Network / Low-Voltage IT Specialist to support and enhance our growing portfolio of ISP networks, access control systems, CCTV deployments, and core network infrastructure. This role supports everything from ISP network delivery, camera system deployments, and access control platforms, to switching, routing, server environments, and field troubleshooting across our client sites. Depending on experience, this position can scale from IT Support Technician to Network Engineer or Systems Administrator within our low-voltage environment. Core Responsibilities Network & Infrastructure Install, configure, and maintain network devices including Ubiquiti switches, Trendnet switches, MikroTik routers, and Aditum gateway routers used for ISP control and property-wide bandwidth management. Support the deployment and maintenance of fiber, copper, and wireless network infrastructure across multi-building properties. Administer and troubleshoot core services: TCP/IP, DNS, DHCP, VLANs, VPNs, routing/switching, QoS, and trunking. Monitor system performance, availability, and site security across diverse environments. Low-Voltage / Security Systems Provide Tier 1-3 support for: CCTV systems (Verkada, Axis, Ubiquiti UniFi Protect) Access control platforms (Verkada AC series, Schlage ENGAGE/NDE/LE, 2N intercoms, and associated backend systems) VoIP, ISP circuits, and site network backbones Configure and troubleshoot POE devices, NVR alternatives, camera networks, door controllers, intercom systems, and multi-tenant network structures. Systems Administration Support Windows, Linux, and mac OS workstations and light server environments used for internal operations. Assist in cloud and virtualization environments including AWS, Azure, VMware, and Hyper-V. Implement and maintain endpoint protection, patching, backup solutions, and routine system updates. Technical Support & Field Operations Provide on-site and remote support for internal teams and clients, including structured cabling, device replacement, and network optimization. Assist with the setup and onboarding of new equipment, systems, and user environments. Maintain clear documentation of network configurations, access control IDs, VLAN maps, ISP assignments, and incident logs. Support field teams during installs, troubleshooting, and commissioning. Collaboration Work directly with Project Managers, Field Technicians, and Engineering staff to ensure smooth handoffs, proper configurations, and best-in-class system performance. Communicate clearly and professionally with clients, property managers, and general contractors. Required Skills & Competencies Technical Skills Strong understanding of Networking Fundamentals: TCP/IP, DNS, DHCP, VLANs, VPNs, NAT, routing/switching. Hands-on experience with: Ubiquiti UniFi switching & Wi-Fi systems Trendnet switches MikroTik routers (ISP routing, firewall, queues) Aditum managed ISP gateways Fiber terminations, SFPs/SFP+, and power budgeting Experience with CCTV and access control systems: Verkada (cameras + access control) Axis Communications Schlage (NDE/LE/ENGAGE) 2N IP Intercoms Ability to support structured cabling environments (Cat6, fiber, patching, rack builds). Familiarity with cloud platforms (AWS/Azure) and virtualization (VMware/Hyper-V). Strong understanding of cybersecurity basics: firewalls, encryption, segmentation, endpoint management. Soft Skills Exceptional problem-solving and analytical ability. Strong communication and technical documentation skills. Customer-focused mindset, especially during on-site field work. Ability to prioritize and manage multiple tasks in fast-paced environments. Team-oriented approach with adaptability to field and office workflows. Recommended Certifications (Not required but strongly preferred) CompTIA ITF+, A+, Network+ Cisco CCST Networking or Cybersecurity Microsoft M365 Fundamentals or Windows Client Any vendor-specific certs (Ubiquiti UEWA, Axis, Verkada Command training, MikroTik MTCNA) are a plus. Education & Experience Associate's or Bachelor's degree in IT, Networking, Cybersecurity, or related field - or equivalent hands-on experience. 2-7 years of experience in IT support, networking, or low-voltage systems integration. Pay: $75,000 to $85,000 DOE Benefits: Health insurance Dental Insurance Vision Insurance Paid time off Schedule: 8 hour shift Day shift Monday to Friday Weekends as needed Work Location: In person (No Remote work)

… Do you have a keen eye for detail and strive to provide excellent customer service? We'd love to have you join our IT Support and Logistics team! The IT Asset Specialist is responsible for handling all facets of Power Design's innovative operation. In this role you will be providing convenient and comprehensive services for all plan management, printing, inventory control, office supplies and shipping needs. You'll be the champion of our employees in helping them accomplish their goals. Apply today! position details/responsibilities… Manage and prioritize internal customer request queue while responding to user requests in a quick and efficient manner. Determine most appropriate methods, including outside vendors and suppliers, for accomplishing projects in the most time and cost efficient manner. Review operational procedures, identify opportunities to enhance logistics processes, and make recommendations for improvement. Manage and process deliveries and packages. Supervise and maintain perpetual inventory and distribution of supplies. Assemble critical documents accurately and in the most efficient method while maintaining quality standards. Perform other duties and projects as assigned. here's what we're looking for… Strong customer service focus Must be detail-oriented with excellent organizational and time management skills. Strong ability to establish priorities, meet deadlines and multi-task. Strong communication skills - interpersonal, written and verbal. Must have professional, positive attitude. Proficient in Microsoft Office (Excel, Outlook and Word). Bachelor's degree preferred. Relevant experience required. Familiarity with office equipment (large copiers, scanners, postage meters, etc.) and reprographics experience preferred, but not required. An interest in using technology to improve current procedures Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth. At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide

Temporary Description About Us: If you're looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you. Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay. We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. What we offer: · Salary: 18.00 Job Functions: The Seasonal Tent IT Technician ensures proper operation of computer, audio, and video equipment in our holiday tents, enabling end users and clients to perform their tasks effectively. Responsibilities include installing, diagnosing, repairing, and maintaining PC hardware, sound systems, and video equipment to ensure optimal performance. This role involves receiving, prioritizing, documenting, and actively resolving issues reported via phone, email, or in person. Essential Responsibilities: Serve as the first point of contact for customers seeking technical assistance in person, over the phone, or via email Perform troubleshooting using diagnostic techniques and relevant questioning Determine the best solution based on the issue and details provided by customers Escalate unresolved issues to the next level of support personnel Record events, problems, and resolutions in support logs Follow up and update customer status and information Relay customer feedback or suggestions to the appropriate internal team Identify and suggest possible improvements to support procedures Work the hours consistent with the tent operations which may include early mornings to late afternoons as well as some weekend work. Tentative Schedule: October 15 - November 1: Tent Setup (All Tents) - All Day, Schedule TBD (weekdays) November 10: 8:15 AM - 9:15 AM November 11: 8:15 AM - 9:15 AM November 17: 8:15 AM - 9:15 AM November 20 - 22: 8:30 AM - 5:30 PM November 24: 8:15 AM - 9:15 AM November 25: 8:30 AM - 5:30 PM November 26: 8:30 AM - 1:00 PM December 1: 8:15 AM - 9:15 AM December 2: 8:15 AM - 9:15 AM December 8: 8:15 AM - 9:15 AM December 13: 8:30 AM - 5:30 PM December 18 - 20: 8:30 AM - 5:30 PM December 22 - 23: 8:30 AM - 5:30 PM December 29 - 31: Tent Teardown (All Tents) - All Day, Schedule TBD (weekdays) Requirements Education and Experience: Proven experience as a help desk technician or in an IT customer support role Skills Requirements: Tech-savvy with working knowledge of computer hardware, video projectors, and TVs Familiarity with soundboards, DMX cabling, and speakers is a plus Solid understanding of Windows systems, iPads, mobile devices, and other tech products Proficiency with Microsoft tools such as Teams, Excel, and Word Ability to diagnose and resolve basic technical issues Excellent communication skills and proficiency in English Customer-oriented and calm under pressure Physical Requirements: Must be able to tolerate outdoor temperatures consistent with Florida's climate Must be able to stand, walk, bend, stoop, and stretch for prolonged periods Must be able to lift 50 lbs. or more Must be able to work in and operate a scissor lift at heights up to 40 feet Must provide in-person, hands-on technical support at the deskside level and work in outdoor environments Other: Must be legally authorized to work in the United States Must pass required pre-employment background screening Must have a valid driver's license and a clean driving record Must be available to work flexible schedules during the holiday season (October-December) and special events Must be able to work at our tent locations in St. Pete, Tampa, and Pasco, FL Must have reliable transportation and be able to travel between tent sites as needed Must be available for regular hours, with possible weekend work and open availability; some local travel may be required All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************ or via email at ****************************

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

Job Title: Level 3 Support Desk Engineer w/ MSP exp Position Type: Full-Time We are seeking an experienced and highly skilled Level 3 Support Desk Engineer to join our growing team in Tampa, FL. This key position offers the opportunity to provide expert-level technical support to our MSP client base, focusing on core IT systems such as Azure, Microsoft 365, firewalls, backups, and network components. This role requires strong troubleshooting skills, excellent customer service, and the ability to manage and resolve complex IT issues independently. You will work closely with internal teams and vendors, provide hands-on technical support (onsite for the first 3-6 months), and ensure that client systems are running efficiently, securely, and in compliance with industry standards. Responsibilities: Provide Tier 1 to Tier 3 support for technical issues via phone, email, and chat, ensuring rapid resolution in line with SLAs. Manage and support core IT systems including Azure infrastructure, Microsoft 365, firewalls, backups, network components, and other applications. Troubleshoot and resolve a wide variety of technical issues such as: Firewall and VPN issues Server and Active Directory complications Microsoft Teams and SharePoint errors Domain namespace issues Email delivery failures Backup and recovery challenges Virtualization issues (VMware, Hyper-V) Security and compliance-related problems Provide expert-level remote and onsite support for client systems, focusing on Microsoft core applications and virtual environments. Maintain documentation of client systems, configurations, and network changes, ensuring proper record-keeping. Assist with system migrations, upgrades, and enhancements as needed. Participate in on-call rotations to support urgent, after-hours network issues. Mentor and support Level 1/2 technicians, providing guidance and troubleshooting assistance. Evaluate and prioritize service requests, collaborating with internal teams to resolve issues effectively and escalate when necessary. Security Best Practices: Implement firewall rules, access control policies, and threat detection measures to ensure system integrity. Ensure compliance with industry standards such as HIPAA, CMMC, and PCI-DSS. Provide feedback and recommendations for system improvements and new technology adoption. Required Qualifications: 5+ years of experience working in an MSP environment. 10+ years of overall IT experience with a strong technical background. Microsoft certifications required: AZ-104: Microsoft Azure Administrator or Microsoft Certified Systems Engineer (MCSE) 2016 or newer. Hands-on experience with the following: Microsoft Entra ID, Azure, Intune, Autopilot, Active Directory Windows Server & Desktop Operating Systems Network components (switches, wireless access devices, VLANs) Hypervisors, ISCSI, and vSAN administration Backup and disaster recovery solutions (Datto, Veeam) Proficiency with ticketing systems like ConnectWise, ServiceNow, Autotask. Personal vehicle for travel to client sites. Personal mobile phone for communication and multi-factor authentication. Desired Qualifications: Additional certifications such as: MS-102: Microsoft 365 Administrator VMware Certified Professional (Data Center Virtualization) Cisco CCNA Fortinet Certified Professional (Network Security) JNCIA-Junos and JNCIA-MistAI (Wired/Wireless) Experience in Automation and Orchestration tools. Experience with cloud migration projects and strategies. Previous experience in a professional services role. Competencies: Strong problem-solving and troubleshooting skills. Proactive, organized, and self-motivated with excellent time management. Strong communication skills, both verbal and written. Ability to multi-task and prioritize in a fast-paced environment. Ability to work both independently and as part of a team. Detail-oriented with a professional attitude and positive demeanor. Physical Requirements: Ability to lift up to 15 pounds. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and/or over the phone. Ability to sit or stand for extended periods.

Do you thrive at the intersection of business, data, and technology? At Wendover, we hire people who are curious, proactive, and comfortable turning complex data into actionable insights. We are looking for someone who is not just looking for a “job,” but a career, someone ready to learn our business deeply, drive efficiency, and bring curiosity and accountability to every project. Wendover Art Group is a privately-owned, leading domestic manufacturer of fine art for commercial, residential, and corporate markets. Guided by our Core Values Honor, Excellence, Team, Smart we have grown 12x since 2005, and now lead across the Residential Retail, Interior Design, Hospitality, Senior Living, Healthcare, and Multi-Family markets. Our continued success is fueled by our commitment to excellence and our ability to attract top-tier talent. We're also expanding through strategic acquisitions, including: Lowcountry Originals - custom lighting & bed swings The Light Post - lighting design showroom Kevin O'Brien Studio - handmade luxury textiles Friedman Brothers - handcrafted mirrors since 1903 Primary responsibilities of the role will include: As an Information Systems Analyst, you will bridge business needs with technical solutions, manage our ERP, CRM, production, and e-commerce systems, and lead automation and reporting initiatives. You will also play a key role in integrating new acquisitions into Wendover systems. Key Skills & Qualifications: Bachelor's degree in Business Administration, Information Science, Business Analytics, or related field. Strong business and financial acumen you are as comfortable in spreadsheets as you are in systems. Proven experience as a Data or Business Analyst in a fast-paced environment. Advanced Excel (pivot tables, macros, visualization) and strong SQL querying skills. Project ownership experience you have led initiatives from idea to implementation. Excellent communication skills, translating complex data into clear insights. Interest or experience with AI/LLMs, automation, or coding (VBA, Python preferred). A proactive, self-starting mindset and genuine curiosity about how the business works. Who Thrives Here People who take initiative without waiting to be told. Professionals who ask why before jumping to how . Team players who check their egos at the door. Continuous learners who are not afraid of new tools or challenges. Why Wendover: Work onsite in a collaborative, high-impact environment Drive meaningful projects with visibility across the company Be part of a culture of continuous improvement and low-ego teamwork We are looking for someone serious about making an impact, ready to learn, and excited by challenges. Apply today if you are ready to grow with Wendover and help us build the best art company in the world.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

Job Description: Jr. Litify Support Specialist Contract-to-Hire We are seeking a motivated Jr. Litify Support Specialist to support the ongoing maintenance, accuracy, and optimization of our Litify case management system. This role is responsible for updating client reporting guidelines, ensuring automated tasks run correctly, and assisting with general system data entry and support needs. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment. Key Responsibilities Review and monitor client reporting guidelines to ensure Litify reflects accurate compliance requirements Update client abstracts according to updated reporting standards Develop, maintain, and troubleshoot automated Litify tasks to support continuous system improvement Conduct routine system audits to confirm updates are functioning as intended Collaborate with the billing rates team to ensure updates and automation align with workflows Maintain thorough documentation of updates, changes, and processes Provide data entry support and assist with Litify system updates as needed Support Help Desk functions by addressing lower-level Litify inquiries Assist with special projects and assignments as requested Qualifications High school diploma required; bachelor's degree in a related field preferred Minimum 3 years of experience in legal billing, process automation, or similar support-focused roles Proficiency with Microsoft Office and SaaS-based tools Litify experience strongly preferred Strong attention to detail and high level of accuracy Ability to multitask, prioritize assignments, and meet tight deadlines Comfortable working in a dynamic, fast-paced environment Adaptable to shifting priorities and business needs Ideal Candidate Traits Personable, positive, and team-oriented Approachable and respectful Highly accountable and takes ownership of work

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: