Information systems technician jobs in South Hill, WA

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. We are Boeing Global Services (BGS) Engineering team creating and implementing innovative technologies that make the impossible possible and enabling the future of aerospace. We provide engineering design and support, including aftermarket modifications, and are innovating to make product and services safety even stronger. Join us and put your passion, determination, and skill to work building the future! #TheFutureIsBuiltHere #ChangeTheWorld Job Description: Boeing Talent Acquisition is currently seeking a Provisioning Support Specialist to become part of the Commercial Provisioning Services team in Seattle, WA. Provisioning Services is responsible for supporting airlines with part-provisioning data and training in preparation for the introduction of new airplanes into their fleet. Working with a team of engineers and techs, the Provisioning Support Specialist supports the production and delivery of the Recommended Spare Parts List (RSPL) and Miscellaneous Provisioning Products (MPP) using proprietary computing applications as well as standard office applications. The ideal candidate will have high attention to detail and accuracy along with strong proofreading skills. Candidate should be comfortable with digital platforms and learning new software. Candidate will need to be a consummate team player, who works well with subject matter experts and others toward a common goal. Achieving results is what matters most, not who gets the credit. Having the ability to work independently, prioritize and complete work assignments in a timely manner will be a plus. Having strong communication skills with the ability to interact positively with diverse individuals at all levels, will serve this candidate well in this position. Position Responsibilities: Assist engineers in generating RSPL working data files as well as final production copies using Boeing software and Microsoft Office products Input, edit and format data to engineers' specifications to produce customized, viable work copies and final airline customer deliverables Review and proofread drafts as well as final engineering documentation supplied to the airline customer Develop and maintain Miscellaneous Provisioning Products such as Standards Lists, Lease Lists, Bulk & Raw Material recommendations, and others, and produce final data packages for delivery to customers Provide technical support for airline customers in response to requests for information on Miscellaneous Provisioning Products Manage and communicate project deadlines, status updates and workflow questions Maintain current and archival data files Other team support duties as assigned Basic Qualifications (Required Skills/Experience): Experience using Microsoft Excel, Word and PowerPoint Experience reading and interpreting engineering drawings, technical publications or specifications Preferred Qualifications (Desired Skills/Experience): Bachelor of Science Degree Aircraft Mechanic experience Experience using Microsoft Access and Adobe Acrobat Current Airframe & Powerplant (A&P) License Experience editing technical documents Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Union: This is a union-represented position. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: $68,850 - $93,150 Applications for this position will be accepted until Dec. 31, 2025 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation Relocation assistance is not a negotiable benefit for this position. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

U.S. Data Security TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. About the Team Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Provide site reliability engineering support to ensure highest level of availability of large-scale, globally distributed, fault-tolerant ads systems. Engage in and improve the whole lifecycle of Ads systems, from system design consulting through launch reviews, deployment, operation and refinement. Build availability of services deployed across multiple data centers globally. Deliver tools/software to improve the reliability, scalability and operability of services, including designing, developing and deploying automation to sustainably scale with quality. Measure and monitor availability, latency and overall service health. Practice sustainable incident response and postmortems, performing root cause analysis of incidents to influence future product design and response activities.Qualifications Must have a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, or a related field, and 2 years of related work experience. Of the required experience, must have 2 years of experience in each of the following: Providing functionality and reliability support for critical site components by measuring and monitoring availability, latency, and overall system health, including through performance tuning and troubleshooting; Monitoring system activity and resolving system issues; Coordinating and monitoring data services operations, including SLA management and system deployment; Analyzing error logs to identify issues and working with service owners to resolve issues, document their origins and develop future prevention mechanisms; and Creating and maintaining clear runbook instructions for services to use for alerts, troubleshooting and resolution. Employer: TikTok U.S. Data Security Inc. Type: Full time, 40 hours/week Location: Bellevue, WA Salary Range: $129960 - $246240 per year To Apply, click the apply button below. Contact ************************ if you have difficulty submitting resume through the website. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at *************************** #IND-DNI

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Shift: Approx.7:00 a.m. - 5:00 p.m. (8 hour staggered shifts subject to change based on the needs of the organization) Salary/Hourly rate: $36.30/hour (SC11SEIU Salary Schedule) This position is eligible for membership in the Service Employees International Union No. 925 (SEIU). SUMMARY Under supervision, responds to helpdesk tickets for a wide variety of simple-to-complex technology problems on standard and non-standard district technology including networked computers, software, classroom and meeting room hardware, and other instructional and business system technology. Installs, removes, and repairs software and hardware. Performs technology deployments, moves, updates, and maintenance. PRIORITY APPLICATION DATE: This position is open until filled with first consideration given to applications received by December 1, 2025 EDUCATION, EXPERIENCE AND CERTIFICATION REQUIREMENTS: * High school diploma or equivalent required. * Technology degree or certification recommended * A+ or N+ or other MCDST track certification recommended or equivalent experience * WA State driver's license * Must pass criminal background check. WORKING ENVIRONMENT: This job is performed in a temperature controlled office environment. May travel between multiple buildings. The usual and customary methods of performing the functions of this job require the following physical demands: Frequent keyboarding and mousing throughout shift. Occasionally sit, twist, and lift, occasionally carry up to 40 pounds, occasionally climb a ladder and/or reach above shoulder level. Generally the job requires 40% sitting, 15-25% walking, and 35-45% standing. External and Internal Applicants: Submit an online application @ ****************************** and apply to this posting. A letter of interest and resume are encouraged in addition to the application materials and should be uploaded to the application under the ATTACHMENTS page. You may attach up to three letters of recommendation if desired. FINALISTS WILL BE CONTACTED FOR AN INTERVIEW Please review LWSD Human Resources Employment Policies, which includes our non-discrimination policy. We are not able to sponsor employment at this time. Lake Washington School District is committed to building an inclusive, equitable, and welcoming environment for all students and staff. We welcome candidates from all backgrounds and life experiences who share our commitment to educational excellence and equity. We especially encourage applications from individuals who have been historically underrepresented in education. LAKE WASHINGTON SCHOOL DISTRICT IS A SMOKE-FREE WORKPLACE. Attachment(s): * Technical Support Specialist - 2025.pdf

About Us At Hiya, we're revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we've been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone. Today, our Voice Intelligence Platform supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more. About the Position The IT Support Specialist is an individual contributor role focused on delivering reliable, high-quality IT support for employees across Seattle and remote teams in North America. This role is responsible for day-to-day IT operations including end-user support, device management, identity and access administration, and SaaS tooling. In addition to core IT responsibilities, this role supports the company's security and compliance efforts by assisting with SOC 2 and ISO 27001 audits. You will partner with Security and Coretech teams to collect and validate audit evidence, support control testing, and help ensure our internal systems meet security best practices. This role is ideal for someone who wants to excel in a foundational IT support position, spending most of their time supporting employees through core IT operations while gaining thoughtful, practical exposure to security and compliance initiatives. What You'll Do Core IT Support & Operations • Provide first- and second-line IT support for Seattle-based and remote employees • Manage device setup, configuration, maintenance, and troubleshooting for mac OS and Windows devices • Administer identity and access management through Okta (user lifecycle, MFA, access requests) • Support Google Workspace, Slack, Zoom, Atlassian, GitHub, and AI tools • Assist with onboarding, offboarding, and role changes • Support SaaS license management and inventory tracking • Document processes and continuously improve IT workflows • Collaborate with global IT and cross-functional teams Security & Compliance Support • Assist with annual SOC 2 and ISO 27001 audit cycles • Collect, organize, and validate audit evidence from systems such as Okta, Jamf, Google Workspace, AWS, and other cloud platforms • Support periodic control testing and playbook validation • Monitor and escalate security-related alerts and issues in partnership with Security • Help ensure security controls and IT best practices are consistently applied How You'll Spend Your Time • 50-60%: Day-to-day IT support and operations (end-user support, device management, access requests, SaaS administration) • 30-40%: Security, compliance, and audit support (SOC 2, ISO 27001 evidence collection, control validation, security tooling support) • The exact balance may shift by quarter depending on audit cycles and company priorities Qualities that will make you successful: • Strong IT support fundamentals and comfort handling day-to-day operational work • Interest in security and compliance, with an understanding of how to apply basic cybersecurity hygiene in daily IT operations, including principles like least privilege and secure access management. • Comfortable working with automation, scripting, or security tools to streamline evidence gathering and validation. • Organized and methodical, especially when handling documentation and evidence • Analytical and resourceful when navigating technical systems to solve problems • Comfortable working with both technical and non-technical stakeholders • Clear communicator who sets expectations and follows through • Curious, collaborative, and motivated by improving internal systems The person in this role must embody Hiya's key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. More Details The base compensation for this role is between $45,000 - $81,000. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data. Start Date: Immediately Status: Full-time Type: Hybrid Location: Seattle, WA Travel Requirements: Department: Engineering Reports to: IT Support Manager Direct Reports: No Benefits Equity compensation 401K program with 3% match through Fidelity Investments Self managed vacation plan Paid Holidays Medical, dental, and vision for the employee and 50% coverage for dependents Flexible spending, health savings accounts and Pretax dependent day care savings plan Paid parental leave Voluntary Life and AD&D, and Accident insurance options Employer-paid life insurance Employer-paid long-term disability coverage (in qualifying states) Donation Matching for a charity of your choice (up to $1,000/ year) $1,000/year reimbursement in Professional Development funds This position is based in Seattle, WA, USA. We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!

Under the general supervision of the Culinary Arts staff, the position provides operational and instructional support for the Culinary Arts Department's modules. The position primarily involves purchasing equipment, supplies, and food for both kitchens in the Culinary Arts Department., It also includes collaborating on the instruction of the Receiving & Storage and Purchasing modules for students. This includes hands-on and verbal instruction on purchasing, receiving, storing, maintaining, and sanitizing food, supplies, and equipment. Edmonds invites all individuals to apply, and as an equal opportunity employer, we also encourage individuals from diverse backgrounds and groups to apply for this position. This is a classified position reporting to the Dean for the School of Business, Entrepreneurship, & Professional Education. For information on applying, please see Application Procedures and Required Documents, below. Applications received by December 29, 2025 at 11:59pm PST will receive priority consideration. Position is opened until filled. Responsibilities Include, But Are Not Limited To: * Weekly, communicate with all faculty to determine what instructional materials or activities are needed for the following week. * Receive and provide storage of products. * Work daily with the purchasing students to ensure the product is available for production. * Purchase all food, supplies, and equipment for the Culinary Arts Department. * Weekly food purchases from local retailers for isolated purchase needs. * Maintain and track all aspects of inventory control. * Provide hands-on, verbal, and written instruction to the Culinary Arts Department in all areas of the kitchen, which may include food preparation and basic formulas used in the Foodservice industry. * Responsible for fulfilling student and staff requisitions * Maintain records and reconcile P-Cards on time. * Maintain and manage cleaning schedules. * Maintain all kitchen records, including student, staff, and occupancy permits; equipment purchases; and other state-required documentation. * Maintain the herb garden. * Set up and shut down the Culinary Arts kitchens for daily operation. * Prepare classroom materials and equipment for use. * Write and execute policies and procedures. * Research new products, purveyors, equipment, and other resources needed for the program. * Model appropriate professional behavior. * Model professional culinary skills, including workflow and time management. * Prepare and/or assist with special projects. * Maintain a flexible schedule, as the position works across multiple areas. * Provide administrative support for office procedures, budget tracking, billing and invoicing, CTCLink, marketing, and liaison with college departments. * Responsible for daily deposits. REQUIRED QUALIFICATIONS: * Two-year Culinary Arts degree or equivalent education. * Three years of experience working in the food services industry. * Experience in purchasing and maintaining products in a food service establishment. * Excellent communication skills, both oral and written. * Ability to work effectively with populations representing diverse backgrounds, life experiences, and abilities. * Experience directing the work of others. * Proficiency using a computer, Microsoft Office, Google Suite, the Internet, and email. PHYSICAL WORK ENVIRONMENT: Excellent communication skills, both oral and written, are required. This includes the ability to speak clearly, fully comprehend written and spoken English, and communicate with people for whom English is a second language. The position requires instructing others in a classroom setting, producing clearly written documents, and lifting up to 50 pounds. The ability to use a computer, a ten-key, and to fully operate restaurant equipment is required. Some work will be performed in a noisy environment, requiring speaking loudly to be heard above the ambient noise level. WORK SCHEDULE: 40 hours per week. Monday- Friday, 8:00 am - 4:30 pm and as needed for special events. COMPENSATION: Salary is range 47. Beginning salary is $49,116 - $55,584 annually, with progressive increases to $66,012, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year). CONDITIONS OF EMPLOYMENT: * You must document your citizenship or employment authorization within three days of hire. * Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant s suitability and competence to perform in the position. * All new positions are contingent upon funding. * At this time, Edmonds College does not sponsor H1-B Visas. * Complete, sign, and submit Declaration Regarding Sexual Misconduct APPLICATION PROCEDURES AND REQUIRED DOCUMENTS: All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete: * Cover letter that addresses the required qualifications * Current resume * Names and contact information for three references. * For veterans' preference, please scan and attach your DD214, Member-4 Form Important, if this posting is on an external website other than ****************** or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system. ABOUT THE COLLEGE: Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit **************** EEO/AFFIRMATIVE ACTION STATEMENT: The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; ***********************, ************. JEANNE CLERY STATEMENT: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College s Annual Security and Fire Safety Report is available online at ********************************************************************************************************* Apply for Job * Explore Jobs * Sign In * New User

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Details: The IT Support Specialist provides frontline technical support, manages the lifecycle of employee devices, and ensures stable connectivity across regional offices and remote teams. This role serves as the primary IT support presence for the Kent headquarters and surrounding west coast offices, while also assisting remote employees. Responsibilities include employee onboarding/offboarding, network troubleshooting, and maintaining secure and reliable technology resources. The IT Support Specialist also partners closely with the Systems & Security Specialist on escalated issues and system integrity. Details: Essential DutiesHelpdesk Support Monitor the IT support inbox and ticketing system, responding to issues promptly. Resolve login/password resets, MFA re-enrollments, and Microsoft 365 application issues (Teams, Outlook, OneDrive). Troubleshoot laptops, printers, docking stations, webcams, monitors, and conference room AV. Document fixes with clear, user-friendly explanations. Escalate advanced or security-related issues to the Systems & Security Specialist. Device Lifecycle Management Track and manage laptop and phone inventory across multiple sites. Order, stage, configure, secure, and deploy devices with proper approvals. Ship equipment to remote staff or deliver/install onsite. Process device returns, reimage for reuse, and ensure proper recycling/disposal of retired equipment. Onboarding & Offboarding Prepare and configure laptops/phones for new hires; ship or set up in person. Conduct first-day IT orientation (logins, MFA, system introductions). Partner with HR and managers for smooth transitions. Collect and reimage equipment during offboarding, and promptly disable access and accounts. Field & Regional Support Provide onsite IT support during regular visits to headquarters and regional offices (Centennial, Aurora, Phoenix, Stockton, Rialto, Anchorage). Act as dedicated IT presence during visits for hands-on troubleshooting. Perform routine equipment checks (conference rooms, network hardware, shared workstations). Coordinate with local leaders on office technology needs. Support office expansions, moves, or technology upgrades. Documentation & Backup Maintain records for device staging, shipping, and troubleshooting. Contribute to the IT knowledge base (SharePoint/OneNote/Wiki/Trainual). Cross-train on Microsoft 365 administration (password resets, group creation, license assignments). Provide backup coverage for provisioning and access management. Networking & Connectivity Install, configure, and troubleshoot Wi-Fi (Peplink, eero) at regional offices. Partner with ISPs and vendors on internet or bandwidth issues. Provide basic support for office telephony (RingCentral phones, apps, headsets). Ensure conference rooms and collaboration spaces remain fully functional. Shared Team Responsibilities Provide backup coverage across IT functions to ensure continuity. Keep IT documentation accurate and updated. Travel as needed to regional offices to provide support. Participate in quarterly cross-training to balance team skill sets. Relevant ExperienceTechnical Support / Helpdesk (2-4 years) Tier 1 or Tier 2 helpdesk experience resolving end-user issues. Hands-on troubleshooting of laptops, phones, AV, and peripherals. Experience working with a ticketing system. Device Lifecycle & Asset Management (1-3 years) Deploying and securing laptops/phones. Managing inventory across multiple offices. Handling device returns, reimaging, and disposal. Networking & Connectivity (1-2 years) Basic network hardware troubleshooting (routers, Wi-Fi, access points). Partnering with ISPs/vendors for service issues. Exposure to VoIP systems (RingCentral or similar). Onboarding & Offboarding (1-3 years) Preparing devices and accounts for new hires. Delivering IT orientation for new employees. Coordinating device collection and account deactivation for offboarding. Regional / Field IT Support (1-2 years) Providing in-person support in office environments. Supporting remote or satellite offices. Assisting with IT setups, relocations, and upgrades. Cloud & Collaboration Tools Supporting Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Familiarity with MFA, password resets, and basic administration. Experience with AV and conference room systems. Pay Range: $34.00 - $37.00 per hour

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We are currently seeking to fill the position of IT Field Technician located at the SeaTac International Airport, WA. The ideal candidate will have great customer service skills, the ability to communicate effectively, have good attention to detail, be enthusiastic about technology, and have strong documentation skills. This position requires 1+ year(s) of previous IT experience. Note:This is a floater role with no set schedule.Must be available for nights and weekends. Duties include: Provide Exceptional Customer Service Proactively pursue break/fix tickets Working IT services tickets as needed Break/Fix for Desktops & Laptops Assist with Mobile Devices Break/Fix Ticket, Baggage Printers Installing new computers, displays, and IT equipment as needed Minimum Qualifications (Knowledge, Skills, and Abilities): Knowledge of how to build and troubleshoot desktop and laptop hardware Knowledge of installing Windows and software. Knowledge of troubleshooting printers and other peripherals. Excellent communication skills and customer service orientation. Strong work ethic. Ability to handle multitasking. Ability to communicate and interact with all staff and customers. Ability to speak and write English fluently. QUALIFICATIONS, EDUCATION, AND EXPERIENCE: 2-year previous experience preferred Any Microsoft MCP or higher, CompTia A+, CompTia Net+ General Expectations: Maintain established dress code Maintain a professional attitude at all times Follow all company policies and procedures Maintain and submit accurate time cards and work sheets Help maintain a clean and safe work area Accurately complete necessary paperwork Communicate with customers courteously and helpfully Work with all staff as required Self-starter Benefits include: Dental insurance Health insurance Vision insurance Paid Time Off 401(k) Cell phone stipend please do not call the Company as we will reach out to you for inquiries Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Desktop Support Technician is part of an internal Denali team responsible for providing technical support and deployment services. Essential Functions: * Provide moderately complex end-user technical support including analysis and troubleshooting of technical issues * Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals * Documents, maintains, upgrades, or replaces hardware and software systems * Deployments of new computer-related hardware or moves, and existing computer operating system upgrades. Physical installs/placement of equipment, cabling, data backup, and transfer, imaging, basic to complex configurations, standard to complex application installs/setups, profile transfer, validation and testing of installations, and preparation of old devices for disposal or re-deployment * Remote moderately complex desk-side technical support including remote control of end-users' devices * Research and provide recommendations for technical upgrades and changes to end-user devices and systems * Assist with the creation and maintenance of technical and user documentation * Communicate status updates to customer and coordination/project management resources * Short term projects may include: computer and/or server moves and deployments, computer arm installs, and other hardware deployments Competencies: * Ensures Accountability * Tech Savvy * Communicates Effectively * Values Differences * Customer Focus * Resourcefulness * Drives Results * Plans and Prioritizes * Decision Quality * Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, VIOP phones, printers and warehouse scanning. Must be comfortable working in various working conditions including configuration, office, warehouse, and data center environments. Work shifts are daytime business hours. Rarely, there may be planned projects that happen outside of typical business hours (before or after typical business hours, on weekend, or during other times as needed). Physical Demands: This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support. Required Education and Experience: * High School Diploma is Required * 3 - 5 Years of Experience Qualifications: * Prefer 3-5 years of Windows Desktop/Laptop support in a professional enterprise environment * MS Office, and other software application setups, upgrades, and troubleshooting * Ticket management utilizing trouble ticket tracking applications * Install, upgrade and/or configure desktop computers primarily in a Windows operating system environment Knowledge of tools such as Active Directory * Printer support and maintenance * Mastery of Desktop Support Technician I job duties * Superior customer service skills. Excellent verbal, written, and interpersonal skills * Ability to work independently with minimal supervision as needed * AA degree in an IT-related field is strongly preferred. High school diploma is required * An A+, MCP, and/or MCDST Certification strongly desired * Experience in a Macintosh environment is a plus AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Recruitment #2025-12-6774 Full-time, Permanent, Represented position (WFSE) Work Hours and Partial Telework flexibility may be available and considered Salary: $8,522.00 - $11,460.00 Monthly Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 12/16/2025. It is in your best interest to submit materials as soon as possible. Want to join something GREAT and make a difference? The Department of Natural Resources (DNR) has an exciting opportunity within our Information Technology Division (ITD) as a Senior Enterprise Architect. We are looking for a motivated self-starter to lead the design, development, and ongoing stewardship of DNR's enterprise-wide architecture. You would report to the IT Operations Manager within the Information Technology Division (ITD) and partner with teams across ITD (including network, infrastructure, cybersecurity, development, and the project management office (PMO)), as well as with DNR business partners, to design solutions that support mission-critical operations.Responsibilities: * Develop and maintain enterprise-wide architecture models, diagrams, and standard documentation across business, application, information, and technology domains to ensure alignment with Agency goals. * Build and maintain a two-year rolling IT roadmap, in coordination with leadership, that identifies modernization priorities, end-of-life risks, funding requirements, and opportunities for efficiency and standardization. * Develop conceptual and logical models of future-state architecture incorporating hardware/software frameworks to support long-term modernization aligned with the Agency's mission and IT strategy. * Ensure platform changes and technology additions align with existing Agency systems, strategy, and outcomes, and support long-term planning and growth. * Align enterprise architecture and engineering efforts with business strategy and agency outcomes. * Define and enforce enterprise architecture principles, standards, and compliance for architectural consistency across all initiatives. * Develop and maintain a standardized documentation repository of architectural artifacts to ensure institutional knowledge is accessible and reusable across the enterprise. * Lead and support enterprise-wide IT initiatives that drive strategic alignment and technology adoption. * Establish and enforce enterprise architectural policies, standards, and governance practices to reduce technical debt, improve lifecycle management, and ensure consistent, supportable environments. * Advise agency leadership, service owners, and business partners on technology decisions, ensuring alignment with mission, strategy, and performance for business objectives. * Communicate architecture perspectives (conceptual, logical, physical) in language and format tailored for both executives and technical teams. * Develop and present visual models and strategic plans to support IT decision-making. * Engage with business and technical partners to ensure technology decisions are transparent, aligned, and well-understood. * Provide consultation to project teams and service owners to ensure early alignment with enterprise architecture. * Advise leadership in understanding return on investment (ROI), total cost of ownership, and value of technology initiatives. * Drive enterprise-wide IT initiatives and ensure architectural consistency across projects. * Monitor and improve enterprise architecture performance through measurable outcomes and partner feedback to drive service and technology quality improvements through data-informed decisions. Required Qualifications: * BS - Bachelor of Science degree in Information Technology, Computer Science, or other closely related field AND 8 years of relevant progressive experience providing IT architecture support and solutions; OR an equivalent combination of education and/or experience. * Advanced knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman, FEAF). * Knowledge of principles and practices of multiple IT disciplines, including data management, IT security principles, local and wide area networks, data storage, and application architecture principles. * Experience and Proficiency with architecture modeling tools and diagramming platforms. * Knowledge of IT governance, standardization, and lifecycle management. * Experience and capability in evaluating technologies and aligning architecture with business strategy. * Experience with on-premises, hybrid, and multi-cloud infrastructure (e.g., Microsoft ecosystems, Azure, AWS). * Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices. * Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed. * DNR Core Competencies: * Personal Accountability * Value Others * Compassionate Communication * Inspire Others * Commitment to Excellence * Excellent verbal and written communication skills, with the ability to explain complex concepts to varied audiences. This is required for translating technical concepts into business terms and facilitating collaboration across technical teams and executive leadership. * Ability to communicate professionally and act as a representative for the agency in committees, workgroups, and/or forums. This demonstrates the ability to advocate for the organization, align with external partners, and bring broader enterprise perspectives into internal planning Special Requirements and Conditions of Employment: * This position's assigned Duty Station is the Natural Resources Building located in Olympia, WA. This position is eligible for telework options with prior approval from the direct supervisor. * Occasional travel may be required. Desired Qualifications: * Master's degree in Information Systems, Computer Science, Business Administration, or related field. * Experience working in a public sector, government agency, or highly regulated environment. * Experience in modernizing legacy systems or leading digital transformation initiatives. * Experience in enterprise-level IT governance or standards development. * MSCE, CITA, CCNA, EACOE, CISSP, Security+, ITIL, and TOGAF certifications. Don't let doubts stop you from applying for this position. If you have any questions about the required qualifications or how your experience relates to them, please contact us at ************************. A note to potential candidates: Studies have shown that women, trans, non-binary, Black, Indigenous, and people of color (BIPOC) are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. We value diversity and inclusion in our organization, and we are looking for the best person for the job. Don't hesitate to apply!Application Requirements: Failure to provide the listed documents may result in disqualification. If you have questions or difficulty attaching these documents, please contact ************************. * Apply online: at ****************** (Click on the APPLY button above). * Letter of interest: describing your specific qualifications for the position and the position required, desired, and special requirements. * Resume: that details your experience and qualifications. * References: References are optional at the time your application is submitted. Finalists will be asked to provide a list of at least 3 professional references with current telephone numbers, including your current or most recent supervisor. * Important: Do not attach any documents that include photos or private information (Social Security number, year of birth, etc.). * Complete all supplemental questions. * Candidates who move forward in the recruitment process may be contacted via email at *********************** with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications. Questions? Please contact Becca Paice at becca.paice@dnr.wa.gov/************ or email us at ************************. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call ************** or email ************************. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or **************. About the Department of Natural Resources (DNR). At DNR, we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington's lands and communities through diversity, equity, and inclusion. Our Vision - Our actions ensure a future where Washington's lands, waters, and communities thrive. Our Mission - Manage, sustain, and protect the health and productivity of Washington's lands and waters to meet the needs of present and future generations. Our Core Values: * Safety and Well-Being -Our top priority is the safety of the public and our employees. * Public Service -We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve. * Innovation and Creative Problem-Solving - We solve our state's most pressing challenges through innovative thinking, dedication, and bold and creative vision. * Leadership and Teamwork -We are committed to building leaders at all levels and building teams for success. DNR provides excellent benefits, a few of which include: * Commitment to organizational health and wellness * Work/life balance * DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women's Employee Resource Group, Veterans Employee Resource Group, etc.) * Statewide Employee Business Resource Groups, visit here to learn more * Leadership that empowers and supports employees * Professional development opportunities * Educational and career development aid * Public Service Loan Forgiveness Eligibility * Opportunities to participate in wildland fire suppression assignments * A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit *********************************** for more information. Additional Information: This recruitment may be extended and used to fill future similar vacancies for up to sixty (60) days. DNR does not use the E-Verify system. For more information, please visit ************** Veterans wishing to claim Veteran's preference, please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your Social Security number before attaching it. We thank you and are grateful for your service! Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing, or completing your application, call ************ or ************** or email **********************. Check us out on: DNR's website | Facebook | Twitter | Instagram | YouTube | WordPress

Type: Exempt Work Schedule: Full-time Compensation: $85,450.00 - $89,516.45/annually (Tessera's compensation strategy is to position new employees between the minimum and midpoint of this range, depending on qualifications and experience.) Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Full-Time benefits of an IT Support and Technician at Tessera include: Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance Flexible Spending Accounts for both medical and dependent care 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave Potential shared earning bonus Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents Professional development, certifications, and training opportunities Verizon wireless discount Employee Assistance Program (EAP), and an engaging wellness program Public Service Loan Forgiveness eligibility for full-time employees Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees. Tessera is seeking a professional and customer-focused IT and Maximo Support Specialist to provide day-to-day technical support to site users across IT hardware, networking, and core business systems, including Maximo, EZMAX, and Workday. A significant focus of this role involves supporting Field Technicians by ensuring high availability and optimal performance of EZMAX on iPad devices-helping keep field operations efficient, connected, and productive. Typical duties include but are not limited to: Works with central IT team to ensure site network, applications, and devices are available, reliable, and secure for all site users - enabling high productivity. IT Devices include but not limited to computers, iPADs, iPhones, printers, scanners. Works closely with the Tessera IT team to assist with property accountability of issued and deployed IT assets. Supports IBM Maximo mobility (EZMaxMobile) for all users including device support and configuration, training, and ownership of reported issues. Responsible for resolving issues directly, or through coordination with the Maximo Programmer/Analyst team. Understands core IBM Maximo applications and can provide support to mobile and desktop users. Identifies Tier 2 issues and opportunities and escalates to the Maximo Programmer/Analyst team. Owns status of reported issues until resolved. Understands IBM Maximo based reports and MS Power BI development. Works with CFT RVP and functional leaders to identify required changes. Can build and maintain basic MS Power BI reports and dashboards. Responsibilities include development and presentation of training curriculum tailored to specific software modules, product functions and user needs. Leverage innovation, data management and a comprehensive understanding of the Tessera Business Systems software package to obtain maximum value, produce business processes that drive growth and operational efficiencies, and improve and enhance the user experience. Qualifications: Bachelor's degree in Computer Science or similar filed required; Three years of increasingly responsible experience with the use and development of Computerized Maintenance Management System (CMMS) / Enterprise Resource Planning (ERP) Software Minimum 3 years' experience in Informational Technology. CompTIA A+ Certification required. IT/Network Cerifcation preferred. An equivalent combination of education and experience can be considered. Working knowledge of desktop and laptop computers, mobile devices, operating systems, software and applications, email, phone and security systems, printing and network connectivity in a Microsoft Windows environment. Physical Requirements: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis. Must be able to lift and/or move up to 20 pounds. May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties. Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required. Must have the perseverance to work effectively under pressure for extended periods of time. Requirements: A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance. Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: **************************** Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position. *** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: **************************** Per our government contract, 2.7.2.6, “No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.” To Apply: Visit our website at *************** to complete an application. Current Employees: need to log into their Workday to apply through the Jobs Hub . Please reach out to your Recruiter if you need assistance. Tessera is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees. Individuals with disabilities are encouraged to apply. Tessera is here to help you with the recruitment process. If you require an accommodation or support, please contact us at ************** ext. 349, or email **********************. Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Launch is dedicated to ensuring a brilliant start for all children. Through our preschool, after school and summer programs, we provide equitable access to the highest-quality learning and care in a safe, enriching environment that prepares children for success in school and life. Our programs serve a diverse group of over 1300 children ages 3-12 and are located on-site in 10 Seattle public school locations, 3 community centers and one Impact Public Schools location. Drawing on more than 48 years of experience, we serve as a proven model of effective programming and a passionate advocate for children, families and communities. Launch strives to live an anti-racist, inclusive existence, and welcomes diverse voices, experiences, and perspectives. The IT Support Specialist is intended to provide immediate assistance, in a coordinated approach, towards user support (end-users) and to the Director of IT for the purpose of Launch IT system needs. The goal of this position is to provide specialized support and assistance for our internal users; support current and new technologies, systems and devices as well as assist the Director of IT in a variety of on-going projects as needed. The ability to analyze and problem solve key IT issues in a timely manner with minimum supervision is essential to being a successful support specialist at Launch. The ideal candidate will provide efficient IT support, both remote and on-site, to our diverse client base, with a specific focus on supporting and maintaining Microsoft Windows 10, 11, and Android operating systems. You will also need to know and use Cloud-based systems such as Microsoft 365 and be adaptive to other IT systems within Launch. Essential Job Functions IT hardware & software mgmt. support Assist in maintaining Launch's various software systems including: 8x8, Procare, Dashlane, Adobe Sign, Jira & QB Assist w/ inventory and collective site data Hardware-Desktop setup/support; Windows PC's / Android Devices Work with staff to assess, document; then fix or update current tech hardware, software, etc. Create new users in Active Directory & Microsoft 365 Work in Microsoft 365 Admin center IT infrastructure development and process management support (incl. App. & Data Mgmt. support) Organize and update spreadsheets for IT data materials (from old to current, updating each, etc.), incl. account correlation with accounting, expenses, etc., in conjunction with Fin and IT Mgrs. Help update and maintain Launch's various systems (Procare, QB, 8x8, etc.) Support IT Policy & Procedure and SOP development - which guides the framework for all Launch IT processes, trainings and resources Convert, modify and/modify existing forms, templates, or other materials (i.e., to fillable PDFs, etc.) End-User Implementation & Training Support Help with IT onboarding, offboarding, records, etc. w/ 8x8 phone units, software & hardware Utilize an IT ticketing system to intake and manage end-user issues Support coord. of new device intake, prep, deployment (incl. adding to inventory, IT Equip. Form mgmt., etc.) and review of policies/SOPs directly with staff General ‘tech help' for incoming 1st +2nd tier tickets IT Onboarding for new Launch staff Other duties as assigned: which may include data entry and particular IT documentation as directed, project support, and other needs Qualifications Minimum Education, Experience & Training Equivalen t Some advanced education/credits in Information Technology Certification in Information Technology will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) Good, practical knowledge of IT systems, networking, IP configurations, etc. Good grasp of IT Networking Fundamentals, including IPv4, Core network sharing protocols, security basics, and good troubleshooting skills. Good fundamental knowledge of Office 365 applications including Teams and SharePoint Base Knowledge of Microsoft Active Directory (adding users/editing/groups/etc.) Able to work flexible hours and have reliable transportation a must Knowledge of WordPress and website support a plus Knowledge, Skills & Abilities Strong analytical and problem-solving abilities while multi-tasking; ability to exercise sound judgment. Exceptional organizational and time management skills Self-sufficient with the ability to adapt to a changing environment with a sense of urgency. A detail-oriented team player with strong communication skills for interfacing with vendors, colleagues, and management. Ability to effectively prioritize and handle multiple tasks. Excellent verbal and written communication skills Excellent customer service and organizational skills Open to learning about new software and systems Conditions of Employment Ability to obtain and maintain requirements established by the Washington Department of Early Learning such as a completed portable background check Must attend any required training The statements contained in this job description reflect general details as necessary to describe the principal functions of the job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.

Solutions Resource is an IT service provider based in Bellevue, WA. The staffing branch of the company sources IT professionals and connects them with Contract or Full-time opportunities at Organizations (Corporation/Gov Agency) in the state of WA. Job Description We are now seeking candidates in one or more of the following fields: Java Developer JavaScript Developer Business/BI Analyst SDET / Tester Technical Project Manager Full-Stack Web Developer UI/UX Designer Visual Designer C# Developer .NET Developer Please submit your resume and we will keep you posted if we have any available position that matches your background and interest. Qualifications Currently in the state of WA Have working experiences in the field of interest Please make sure you list all the technical skills/languages that you are familiar with Contact information must be found on the resume Additional Information Contract/Full-time

Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry. Summary The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles. Essential functions of the job Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems Support of disaster recovery solutions Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets. Perform system documentation maintenance and review in ConnectWise Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently Escalate service requests that require engineer-level support Enter time and expenses in ConnectWise according to company procedures Complete assigned training materials and blueprints on the ConnectWise University Work through project tickets and phases in ConnectWise as assigned by a Project Manager Enter all work as service or project tickets into ConnectWise Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job. Other duties as assigned. Competencies: To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position. Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction. Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately. Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues. Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks. Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required. Skills and abilities Ability and desire to provide exceptional customer service Ability to act with a sense of urgency while paying attention to detail Ability to multi-task effectively and thrive in a fast-paced environment Ability to communicate in a positive, effective, and efficient manner Ability to work independently and as part of a team Ability to prepare, organize, and present information to groups of people Ability to match solutions to prospective client needs Ability to work after-hours and on-call shifts Technical skillset in hardware setup and troubleshooting Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.) Proficient with typing, use of Microsoft Office Applications, and the Internet Qualifications: Minimum of one (1) year of experience in an IT bench, support, or consulting role Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting Minimum of one (1) year of experience providing excellent exceptional service directly to end users A BA/BS in related field is preferred One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred Must have reliable transportation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Language Skills: Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees. Math Skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs. Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions. Computer Skills Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required. Physical requirements essential to perform the duties of the job Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid Frequently operates a motor vehicle while traveling to client site Frequently exposed to outside elements when traveling to client site Frequently sits and/or stands for long periods Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting Frequently work in a well-lit, tempered room Frequently views the computer to perform duties Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc. Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form. Competitive Benefits Package Include: Medical Insurance Dental/Vision Insurance Life Insurance Flexible Spending Account Options Supplemental insurance 401K with company match Profit Sharing upon goal attainment Paid Time Off Paid Holidays Ongoing training opportunities Must have reliable transportation and pass pre-employment screening. Equal Opportunity Employer Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.