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Information systems technician jobs in Thomasville, NC

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  • Entry-Level Helpdesk Technician

    Pathway Technologies, Inc. 3.4company rating

    Information systems technician job in Kernersville, NC

    We are seeking a motivated and customer-focused Entry-Level Helpdesk Technician to join our IT support team. This position is ideal for someone early in their IT career who enjoys solving problems, working in a fast-paced environment, helping people, and learning new technologies. You'll be the first point of contact for technical issues and will receive full training to grow your skills over time. Responsibilities Provide first-line technical support to end users via phone, email, chat, or ticketing system Troubleshoot basic hardware and software issues Assist with password resets, account access, and user setup Log, track, and resolve support tickets in a timely manner Escalate more complex issues to senior technicians when needed Maintain accurate documentation and follow established procedures Support setup and maintenance of laptops, desktops, printers, and mobile devices Learn and follow best practices for system security and data privacy Qualifications Strong interest in IT, technology, or troubleshooting Excellent communication and customer service skills Ability to follow instructions and work within a structured support environment Basic understanding of Windows/mac OS, Microsoft Office, or common IT tools (helpful but not required) Willingness to learn new skills and ask questions Reliable, organized, and able to manage multiple tasks Preferred (Not Required) CompTIA A+, IT Fundamentals (ITF+), or similar certifications Experience with ticketing systems (e.g., Jira, ServiceNow, Freshdesk) Knowledge of basic networking concepts What We Offer Full on-the-job training and mentoring Clear career progression within IT support Friendly, supportive team environment Competitive pay and benefits
    $31k-42k yearly est. 1d ago
  • IT - Helpdesk

    Pureflow Inc. 3.3company rating

    Information systems technician job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 33d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information systems technician job in Greensboro, NC

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-38k yearly est. 19h ago
  • IT Technician - Trackside

    Penske Racing South 4.0company rating

    Information systems technician job in Mooresville, NC

    Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities Travel with and support the team to at-track events and testing facilities. Setup/monitor/teardown trackside IT systems at all race & test events. Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. Analyze trends to prevent future problems and implement failover options. Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. Ability to wire and test network and coax wires. Ability to diagnose radio and antenna issues. Additional duties may be assigned. Qualifications 2-4 years of Systems Administration experience. Associates degree in engineering or technology-related field, or comparable work experience. Ability to lift 40-plus pounds without restrictions. Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. Exceptional level of organization and attention to detail. Ability to work in high-pressure situations and with minimal supervision. Self-starter and highly motivated to succeed. Excellent customer service skills. A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
    $35k-68k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Information systems technician job in Greensboro, NC

    Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus. Employment Type: Full time Location: Greensboro, NC
    $36k-61k yearly est. 11d ago
  • IT Help Desk Support - Level II

    K2 Staffing, LLC

    Information systems technician job in Greensboro, NC

    Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus.
    $36k-61k yearly est. 20d ago
  • IT (includes 802.11 Instructional Trainer)

    Emerging Technology Support

    Information systems technician job in Mooresville, NC

    A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office. Duties & Responsibilities: IT Support Services: - Provide PC -related issue resolution. - Maintain inventory and perform updates. - Manage network infrastructure, including routers, switches, firewalls, and load balancers. - Set -up and maintain an LDAP server for user accounts. - Set up and maintain Virtual Machine servers. - Ensure server room management (backups, updates, security patches). - Implement shared file storage solutions with user access controls. - Define and manage user permissions for file shares. - Support employee desktops and laptops (OS installation, updates, troubleshooting). Instructional Duties: - Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis). - Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup). - Design, develop, deliver, evaluate, and modify courses to meet student needs. - Collaborate with faculty, staff, students, and clients to design training programs. - Create and maintain standardized system images for student computers. Requirements - Secret Clearance Required - Top Secret Clearance Required - Military experience desired
    $34k-61k yearly est. 60d+ ago
  • IT Servicing NGS Product Summer Intern

    Archgroup

    Information systems technician job in Greensboro, NC

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibilityâ„ . About This Internship Arch's internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback. About This Role Support the CONNECT servicing portal and Spark UI applications used by Arch MI customers and internal business teams. Perform servicing functions such as loan boarding, loan updates, service transfers, cancellations, and cash management. Enhance features of the Spark application using Java, Spring Boot, and Angular to meet business team requirements. Collaborate on infrastructure components including Azure ARO (OCP), Kafka, AMQ, DataGrid, Qlik, MS SQL Server, MongoDB, DB400, Dynatrace, Splunk, and OpsGenie. Troubleshoot and optimize application performance using monitoring tools like Dynatrace and Splunk. Assist in integrating data sources and services to support scalable and reliable servicing operations. Qualifications Actively completing a graduate degree in Computer Science, or relevant program. Minimum 3.0 GPA or higher. College level - Graduate student, with graduation dates ranging from December 2026 - May 2027. Proficiency in Java, Spring Boot, and JUnit required. Experience with Typescript and Angular preferred. Entrepreneurial spirit along with the desire to be a continuous learner. Team player who collaborates effectively. Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment. Location & Work Arrangement The program dates are June 1, 2026 - August 7, 2026. This position is classified as a hybrid position. You will work 2 days onsite and 3 days from home. This position is located in Greensboro, NC. Relocation and housing assistance is not provided for this role. Timeline Arch internship positions will be posted from October 2025 and will be unposted when filled. Pay For individuals assigned to or hired to work in Greensboro, NC, the hourly rate is $26-28 as of the time of posting. The breadth in the range exists to accommodate students in specialized programs such as actuarial candidates and graduate students. Any actual rate offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, along with the education & qualifications of the candidate. The above range may be modified in the future. Intern position is eligible for select Arch benefits. #LI-KK1 $25 - $28 per hour Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.
    $26-28 hourly Auto-Apply 60d+ ago
  • IT Servicing NGS Product Summer Intern

    Arch Capital Group Ltd. 4.7company rating

    Information systems technician job in Greensboro, NC

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibilityâ„ . About This Internship Arch's internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback. About This Role * Support the CONNECT servicing portal and Spark UI applications used by Arch MI customers and internal business teams. * Perform servicing functions such as loan boarding, loan updates, service transfers, cancellations, and cash management. * Enhance features of the Spark application using Java, Spring Boot, and Angular to meet business team requirements. * Collaborate on infrastructure components including Azure ARO (OCP), Kafka, AMQ, DataGrid, Qlik, MS SQL Server, MongoDB, DB400, Dynatrace, Splunk, and OpsGenie. * Troubleshoot and optimize application performance using monitoring tools like Dynatrace and Splunk. * Assist in integrating data sources and services to support scalable and reliable servicing operations. Qualifications * Actively completing a graduate degree in Computer Science, or relevant program. * Minimum 3.0 GPA or higher. * College level - Graduate student, with graduation dates ranging from December 2026 - May 2027. * Proficiency in Java, Spring Boot, and JUnit required. * Experience with Typescript and Angular preferred. * Entrepreneurial spirit along with the desire to be a continuous learner. * Team player who collaborates effectively. * Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment. Location & Work Arrangement * The program dates are June 1, 2026 - August 7, 2026. * This position is classified as a hybrid position. You will work 2 days onsite and 3 days from home. * This position is located in Greensboro, NC. * Relocation and housing assistance is not provided for this role. * Timeline Arch internship positions will be posted from October 2025 and will be unposted when filled. Pay For individuals assigned to or hired to work in Greensboro, NC, the hourly rate is $26-28 as of the time of posting. The breadth in the range exists to accommodate students in specialized programs such as actuarial candidates and graduate students. Any actual rate offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, along with the education & qualifications of the candidate. The above range may be modified in the future. Intern position is eligible for select Arch benefits. #LI-KK1 $25 - $28 per hour Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.
    $26-28 hourly Auto-Apply 60d+ ago
  • IT Support Specialist

    Integrity Computers, Inc.

    Information systems technician job in Statesville, NC

    Job Description Are you ready for an IT role that is as flexible as your skillset? Our team of technicians is looking for another talented IT Support Specialist to provide amazing support to end users, troubleshoot network devices, administer Windows servers, and manage cloud infrastructure. Due to our collaborative work environment and company sponsored training initiatives, formal education is not necessarily a requirement for this position. About Us: Integrity Computers is a Managed Service Provider, providing outsourced IT services to small and mid-sized businesses in the Statesville and surrounding areas. Our mission is to end frustration with technology by combining the right solutions with the most extraordinary customer service. Requirements These are absolute requirements: You have a proven personal interest in technology. This could be substantiated by projects you have undertaken or jobs you have held. (e.g. advanced home network setup, volunteer tech jobs, go-to resource for friends/family technology issues, etc.) You can pass a background check and drug test. You aren't intimidated by attention to detail and documentation. You LOVE helping people and solving problems. These are not required, but are huge assets: Previous experience in Customer Service At least 2 years of experience working for an MSP or comparable experience A solid understanding of firewalls, IP, and switches Proficiency with Windows Active Directory Formal education/certification in the industry Microsoft 365 management and support experience Job Roles and Responsibilities: Deliver amazing support to our clients via phone and email by handling a wide array inbound service requests Model Company core values Identifying client frustration Identify Process issues Effective Team Collaboration and Communication Participate in Continuing Education Program Benefits Great team culture where YOU will be valued, and your skills will be noticed! Paid Lunches (30 Minutes) 9 Paid holidays (3 Floating) Starting with 2 weeks and up to 4 weeks paid time off Paid Maternity/Paternity/Bereavement leave Company funded HRA (for Qualified Medical Expenses or Insurance) Company matched IRA contribution or Student Loan contribution Paid training and certifications Company snack bar Gym membership All the amazing coffee you can drink
    $35k-59k yearly est. 11d ago
  • IT Specialist (Entry Level)

    Corvid Technologies LLC 4.3company rating

    Information systems technician job in Mooresville, NC

    Information Technology Specialist (Entry Level) Corvid Technologies is seeking a brilliant and motivated entry level Specialist to join our IT team. We specialize in high tech solutions for NASCAR, the Department of Defense, Missile Defense Agency, NAVY, U.S. Bobsled, and several other customers. Who we want: We are a tight-knit group of problem solvers that support over 300 of the nation's brightest engineers. The ideal candidate will ask lots of questions, enjoy learning and pay very close attention to detail. We are looking for an outgoing individual that not only gets the job done, but also has fun while doing it. A positive attitude and a sense of humor are just as important to us as the ability to bring results. Candidates with experience in troubleshooting hardware and software issues, managing file system security permissions on Linux and Windows servers and scripting using PowerShell are preferred. All candidates will be trained on the job and provided with the necessary learning materials. Required Qualifications: Bachelor's degree in a technical field Minimum GPA: 3.4 U.S Citizenship Ability to obtain and maintain a U.S security clearance Strong desire and ability to learn Team-oriented and outgoing What you'll do: Ensure that incidents and requests are handled according to agreed procedures and ensure that documentation of the supported components is available and in an appropriate form for those providing support Ensure that appropriate action is taken to anticipate, investigate and resolve problems in systems and services ensuring that such problems are fully documented within relevant system(s) Coordinate the implementation of agreed remedies and preventative measures and analyze patterns and trends Provide oral, written, or hands-on support to all hardware, software and telephone users Utilize working knowledge of MS Office suite, desktop operating systems, problem management systems, end-user network administration (password resets, permissions, restarting services), and basic UNIX/Linux knowledge Responsible for user, account, and service provisioning Responsible for installing/deploying software on endpoints Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files, within own area of responsibility Quote, submit purchase requests, and receive shipments for IT related items, as needed Communicate effectively acting as a key liaison with customers, team members and colleagues across the company Take responsibility for own workload and keep others informed, highlighting potential problems and suggesting solutions to ensure continuity of service delivery Why Corvid? Founded in 2004, we are a group of over 300 engineers and scientists, about 3/4 with master' degrees or Ph.D.'s, that provide end-to-end solutions including concept development, design and optimization, prototype build, test and manufacture. We leverage the predictive capability of our high-fidelity computational physics solvers, indigenous massively parallel supercomputer system, prototyping plant, and ballistics and mechanics lab to investigate a variety of high-rate physics phenomena. The results are complex engineering solutions for a variety of applications; aircraft, ballistic missile defense, cybersecurity, motorsports, armor development, biological systems, and missile and warhead design and development. These results are achieved with optimal design and cost efficiency due to the predictive capability of Corvid's tools and our in-house, end-to-end integrated approach, which differentiates Corvid from the market. We value our people and offer employees a broad range of benefits. Benefits for full-time employees include: Paid gym membership Flexible schedules Blue Cross Blue Shield insurance including Medical, Dental and Vision 401k match up to 6% Three weeks starting PTO; increasing with tenure Continued education and training opportunities Uncapped incentive opportunities
    $63k-91k yearly est. Auto-Apply 60d+ ago
  • Technical Support Analyst

    Irium-Mexico

    Information systems technician job in Elkin, NC

    Job Description Job Details: Elkin - North Carolina , USA Salary Range: $62.000 annual gross (Compensation could be higher/lower based on experience, education and skill set) Qualifications: Bachelor's degree in Computer Information Systems or related field. +1 year of experience in working in an IT help desk, support, or customer service role Knowledge of any ticketing system. Understanding of IT technology such as computer hardware, Microsoft products (Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Windows 7/10/11, etc.). Strong customer service skills. Basic technical knowledge, problem solving skills and troubleshooting focused on computer hardware, mobile devices, and networking. Effective written and verbal communication skills. Responsabilities: Supporting associates with the setting up or replacing of new workstations and processing then documenting tasks or tickets. Provide timely Level I technical support for all onsite and remote end-users focusing on excellent customer service. Triage, process, communicate, escalate, and resolve all assigned level I tickets through the IT helpdesk ticketing system. Initiate and schedule with vendor to replace or fix hardware issues. Maintain and process changes of user accounts and computers within Active Directory and archiving of user data. Set up and configure new Windows desktop/laptops or mobile devices for new hires. Minimum hardware troubleshooting that includes workstations, mobile devices, and peripheral devices (printers, keyboards, monitors, mouse, etc.). Install, configure, and support all enterprise application such as Microsoft 365 (Outlook, Word, Excel, SharePoint, OneDrive, Teams) and Adobe Creative Suite. Participate in meetings and projects or tasks by IT management. Powered by JazzHR nNgczNbFwx
    $35k-60k yearly est. 16d ago
  • 2026 Summer Internship - Information Security

    The Clearing House 4.5company rating

    Information systems technician job in Winston-Salem, NC

    The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange. About Operations & Technology: The Operations & Technology (O&T) Organization provides the management and development of TCH Payment Systems and strategic alignment with business initiatives to achieve success. Operational excellence is the key driver to performance in an industry that has increasingly become more competitive and data-driven. O&T core functions include Enterprise Architecture, Technology Innovation, Systems Development, Systems Infrastructure, and Client Delivery. This role will support our Information Security team. The person in this role will have the opportunity to help manage the Identity Access Management Program, develop cyber security strategies and roadmaps, report metrics to senior leadership, and conduct awareness training of cyber risks. About TCH O&T Summer Internship Program: TCH O&T Summer Internship Program is an 8-week experience for rising college juniors and seniors interested in the field of computer science and engineering. Interns will be located in either New York City or Winston-Salem, North Carolina. Over the course of the 8-week program, interns will have the opportunity to learn about the payments industry, as well as the role of TCH in the industry, and the platforms, technologies and applications developed and supported by O&T. While working within one of our core O&T departments, each intern is assigned a hands-on project, which culminates in a presentation to O&T senior leadership. Opportunities for the 2025 Summer Internship Program will have a focus on, but not limited to, the following capabilities: Data Science, business intelligence, payment analytics, cloud engineering, proof-of-concept programming Platform engineering and systems infrastructure support, automation, operating system support, system access, tooling ClearPath MCP development, learning and utilizing a variety of mainframe programming languages such as ALGOL, COBOL, and WFL, while working with the Software Development Life Cycle (SDLC) process Coding within a variety of tools, applications, frameworks such as python, java, .net, C++, windows, AWS cloud, etc. to support our payment rails Quality Engineering, release and change management, risk and control management Skills, Experience and Qualifications Required: Currently enrolled, rising junior or senior, pursuing a B.S. degree program in Computer Science, Engineering, Data Science, Mathematics, or equivalent degree/major with a 3.0 GPA or higher Experience working with one or more programming languages, such as Python, Java, SQL, C++; experience with Microsoft Office Suite also required Strong analytical, organizational, and problem-solving skills Must be 18 years or older Functional Skills: Ability to learn quickly and apply new concepts Flexibility in adapting to various assignments and supporting team goals Strong written and verbal communications skills Energetic and eager to tackle new projects and ideas Ready to apply classroom learning to a real-world environment
    $29k-38k yearly est. 25d ago
  • Technical Support Specialist

    Rowan-Cabarrus Community College 4.1company rating

    Information systems technician job in Kannapolis, NC

    Rowan-Cabarrus Community College is in search of a skilled Technical Support Specialist to bolster our Department of eLearning and Faculty Development Services within the Academic Programs division. We're looking for individuals with exceptional organizational and research abilities, adept interpersonal and teamwork capabilities, and outstanding oral and written communication prowess. If you're meticulous, possess robust computer skills including proficiency with online instruction applications software, and prioritize customer service with a solid work ethic, then you could be the ideal fit for this role with a primary emphasis on operational support. This is a 12-month, full-time position that reports to the Director of eLearning and Faculty Development Services. This is not a remote position, and will be seated on our North Carolina Research Center (NCRC) campus in Kannapolis, NC
    $47k-53k yearly est. 51d ago
  • IT - Helpdesk

    Pure Flow Inc. 3.3company rating

    Information systems technician job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information systems technician job in Concord, NC

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-38k yearly est. 19h ago
  • 2026 Summer Internship - Tech & Information Security Risk

    The Clearing House 4.5company rating

    Information systems technician job in Winston-Salem, NC

    Job Description About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange. About TCH Risk Management Office: The Risk Office advances risk management governance and oversight responsibilities in alignment with the Enterprise Risk Management Framework and incorporating the company's Three Lines of Defense risk management model. The Risk Office currently consists of eight specific areas which include Enterprise Risk Management (ERM), Product Risk Management, Information Security (IS) Tech Risk Management, Systemic and Liquidity Risk Management (SLRM), Risk Assurance (RA), Vendor Risk Management (VRM), Model Risk Management (MRM), and Regulatory Affairs. These areas are responsible for core risk management activities within TCH, covering the risks inherent to carrying out the company's day-to-day operations, as well as its strategic and emerging risks. The Risk Office also has responsibility, in partnership with the Legal department, for coordinating TCH's responses to regulatory oversight and fulfilling the requirements that stem from the company's role as a Financial Market Utility (FMU) and its Systemically Important Financial Market Utility (SIFMU) designation as the operator of the Clearing House Interbank Payment Systems (CHIPS) system. About TCH Tech & Information Security Risk Management Summer Internship Program: TCH Tech & IS Risk Management Summer Internship Program is a 10-week experience for rising college juniors and seniors interested in the field of Information Security Risk Management. Interns will be in Winston-Salem, NC. Over the course of the 10-week program, interns will have the opportunity to learn, support, and engage with IS topics and professionals. While working within one of our core Risk Management Office departments, each intern is assigned a hands-on project, which culminates in a presentation to Risk Office senior leadership. Opportunities for the 2026 Summer Internship Program will have a focus on, but not limited to, the following capabilities: Assist with the execution and coordination of the Technology & Information Security Risk functions related to the execution and sustainment of risk governance across the organization Assist in the performance of Technology & Information Security Risk Assessments across the organization to ensure risks are identified, assessed, quantified, adequately mitigated, and managed through the lifecycle of the product and/or service Assist in the performance of third-party vendor security risk assessment activities that include evaluation of vendor controls and practices Work with the first line of defense (FLOD) to plan, facilitate, and execute RCSA activities, including process mapping, risk identification, control assessment, and effectiveness testing Help enhance RCSA processes, data quality, documentation standards, and reporting outputs Skills, Experience, and Qualifications Required: Currently enrolled, rising junior or senior, pursuing a bachelor's degree in Information Security, Cybersecurity, Risk Management, or a related area Strong technical and PC skills (MS Office applications) Strong analytical skills and attention to detail Ability to work both independently and in a collaborative environment Demonstrated effective communication skills - both written and verbal Qualifications Desired: Demonstrated knowledge of basic Technology & Information Security Risk concepts through proven research or lab work Prior experience or school related work with Information Security Risk, Information Security Engineering/Architecture, or technology projects Currently pursuing a degree in Management Information Systems, Computer Science, or any other related field Physical demands and work environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Employees in this position will report to the office 3 days per week. Onsite work requirements may change at any time.
    $29k-38k yearly est. 30d ago
  • Technical Support Specialist

    Rowan Cabarrus Community College 4.1company rating

    Information systems technician job in Kannapolis, NC

    Rowan-Cabarrus Community College (RCCC) is a large community college in Rowan County and Cabarrus County, North Carolina, USA. It is one of 58 colleges in the state-supported North Carolina Community College System. RCCC offers fully accredited associate degree programs in more than 40 areas of study, including arts and sciences, business, information technology, health and public services, engineering technologies, and biotechnology. RCCC also offers accredited diploma and certificate programs focused on career training, continuing education and basic skills education. RCCC provides a foundation and transferable credits for students advancing to four-year colleges and universities and helps adults receive the additional training they need to start or change careers. RCCC provides more than 2,000 course offerings, serving a yearly overall enrollment of more than 22,000 students. In addition, RCCC provides the education and job-training programs needed to meet many of the workforce demands of the North Carolina Research Campus being developed in Kannapolis. RCCC offers day, evening and on-line classes for adults. Job Description For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Qualifications For more information on this position, please visit: ******************** Once here, you may search by position title. Thank you Additional Information All your information will be kept confidential according to EEO guidelines. For further information and to apply, visit our employment opportunities web site at ******************** **NOTE you must go to ******************** to FORMALLY apply **NOTE
    $47k-53k yearly est. 19h ago
  • IT/HPC Emerging Talent Intern Program

    Corvid Technologies LLC 4.3company rating

    Information systems technician job in Mooresville, NC

    Job Description Corvid is seeking highly skilled interns for the Summer of 2026 who are interested in growing their skills in technology. This paid internship presents a unique opportunity for aspiring professionals to gain hands-on experience in a dynamic and collaborative environment. We are looking for talented candidates pursuing a Computer Science degree, with a conditional job offer (based on performance) in one of the following fields: Windows Administration Linux Administration Help Desk Support High Performance Computing Administration Data Center Technician Throughout the summer, dive into on-the-job training covering a wide range of disciplines, including Windows and Linux system administration/engineering, scripting and automation, security best-practices, HPC systems management for our 85,000+ core supercomputer, and data center operations. Each rotation pairs participants with an expert mentor with years of experience in their respective field. The internship program goes beyond providing mentorship and valuable learning experiences; it also offers opportunities for interns to connect with their peers through exciting social events, such as catered lunch presentations showcasing engineering expertise across the company. Whether you love working with hardware, automating repetitive tasks, are interested in the maintenance of a high-performance computer, or can't decide between any of the above, this is the internship for you! Who We Want: We are seeking motivated self-starters who enjoy formulating elegant solutions to difficult problems. To be successful in this position, a candidate will ask lots of questions, be a strong proponent of continuous change, pay attention to detail and take initiative to identify current problems and find a way to solve them. Extra points for background knowledge in Linux, numerical modeling and simulation, and computational cluster support. Previous Projects: Setup a high-performance computing (HPC) cluster Automate offline third-party application updates for Corvid's classified networks Develop binary installers for in house module deployment/configuration R&D high availability for BeeGFS, Corvid's current HPC storage solution Construct HPC pods & racks to extend Corvid's primary supercomputer Assist technicians with the maintenance and configuration of our HPC's water circuit, power circuit, PDUs, CDUs, and HVAC equipment Required Qualifications: Pursuing a BS in Computer Science or Computer Engineering Scripting experience (Python, PowerShell, Bash, or similar) Minimum GPA: 3.5 Ability to obtain a U.S. Security Clearance Strong desire and ability to learn Good communicator with strategic, analytical, and creative thinking skills Ability to thrive in an extremely fast paced environment Preferred Qualifications: Object-oriented programming experience Experience in scripting/automation Experience submitting jobs to a scheduled cluster Why Corvid? Corvid Technologies is an engineering firm specializing in high-fidelity, computational modeling and simulation to analyze, design, and manufacture products for aerospace, DoD, and commercial customers. We offer a fast-paced and flexible work environment, where we tackle difficult, cutting-edge technical challenges using state-of-the-art technologies and resources.
    $29k-38k yearly est. 13d ago
  • IT - Helpdesk

    Pureflow Inc. 3.3company rating

    Information systems technician job in Graham, NC

    Job Description Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. 22d ago

Learn more about information systems technician jobs

How much does an information systems technician earn in Thomasville, NC?

The average information systems technician in Thomasville, NC earns between $31,000 and $85,000 annually. This compares to the national average information systems technician range of $28,000 to $74,000.

Average information systems technician salary in Thomasville, NC

$51,000

What are the biggest employers of Information Systems Technicians in Thomasville, NC?

The biggest employers of Information Systems Technicians in Thomasville, NC are:
  1. Hardy
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