Infrastructure Analyst
Information technology analyst job in Charlotte, NC
Infrastructure Analyst | Long- term Contract | Hybrid: Charlotte, NC
Optomi, in partnership with a leading enterprise organization, is seeking an experienced Infrastructure Analyst to join their team in Charlotte, NC (Hybrid)! This role supports Microsoft productivity and collaboration tools-including Exchange, SharePoint, Teams, and OneDrive-while providing advanced technical leadership across application design, implementation, troubleshooting, maintenance, and improvement initiatives. The ideal candidate is a seasoned analyst capable of working independently, driving platform enhancements, and serving as a subject matter expert on complex issues and projects.
Duties & Responsibilities:
Lead troubleshooting efforts and implement fixes for assigned platforms; independently resolve complex issues.
Partner with vendors to support and maintain applications (break-fix, patches, upgrades, service packages).
Coordinate and perform routine maintenance such as patching, service pack deployments, and upgrades in collaboration with operations and database teams.
Apply both waterfall and agile methodologies for application development and maintenance; serve as SME or Technical Lead.
Identify, design, and deliver platform enhancements; define upgrade and change management processes.
Promote platform automation and guide teams in the effective use of cloud technologies.
Research emerging technologies and make recommendations at the application and integration level.
Design system modifications based on business requirements and coordinate development efforts.
Process Change Requests and support QA documentation for implementations and operational changes.
Document work thoroughly and follow established procedures.
Clearly communicate downtimes, changes, status updates, issues, and defects to users and IT leadership.
Present complex technical topics in a clear, understandable way.
Facilitate meetings and provide direction to team members and stakeholders.
Build and maintain strong working relationships across all business levels.
Demonstrate strong communication, listening, negotiation, and conflict-management skills.
Prioritize work based on business needs and guide team activities accordingly.
Independently research issues, multitask effectively, and meet tight deadlines.
Work both independently and collaboratively with minimal supervision.
Maintain professionalism, confidence, and composure in high-pressure situations.
Recognize when to escalate issues and provide timely status updates.
Required Qualifications:
Bachelor's degree in Computer Science or a related field
5-10 years of experience in application development and/or application support
Experience managing large assignments and leading small projects
Strong abilities in requirements gathering, design, coding, testing (unit, system, integration), documentation, and implementation using standard methodologies
Ability to adapt quickly within a rapidly changing IT environment
Proven success meeting tight deadlines and independently prioritizing multiple tasks
Knowledge of client/server concepts and object-oriented design
Experience supporting vendor-installed applications
Effective written and verbal communication skills with strong teamwork and interpersonal strengths
Desired Qualifications:
Experience working within large programs and Agile environments
Ability to collaborate with cross-functional stakeholders and balance competing priorities
Experience supporting Microsoft collaboration tools (Exchange, SharePoint, Teams, OneDrive)
Strong analytical and problem-solving skills with a record of delivering high-quality solutions
Advanced coding skills in commonly used enterprise languages
Knowledge of the System Development Life Cycle (SDLC) and ability to guide others in its use
Experience with schema/database design, enterprise standards, and process compliance
Information Technology Help Desk Analyst
Information technology analyst job in Cary, NC
Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow).
Troubleshoot Windows 11 issues including login problems, performance issues, system configuration errors, and printer/peripheral support.
Manage user accounts in Azure Active Directory including password resets, account unlocks, license assignments, and group membership updates as per SOP.
Support Microsoft 365 applications-Outlook, Teams, OneDrive, SharePoint-covering login errors, sync issues, and basic configuration.
Handle MFA (Multi-Factor Authentication) and password reset issues, authenticator setup, and related access problems.
Provide basic VPN support, including connectivity troubleshooting, user login issues, and network checks.
Support devices through MDM/Intune, including device enrollment, compliance alerts, and application deployment issues.
Log, classify, prioritize, and resolve incidents according to SLAs; escalate to L2/L3 based on impact and complexity.
Maintain clear and professional communication with end users and update tickets with accurate notes.
Follow SOPs, adhere to security policies, and contribute to knowledge base improvements.
Knowledge in identifying desktop, laptop, and printer issues.
Eligibility, Knowledge, Skills & Experience
1-5 years in a Service Desk or in an IT Support role.
Strong knowledge of Windows 10/11, O365, Teams, Outlook, and general end-user troubleshooting.
Phone support experience is mandatory.
3-4 yrs of university education post High school (B.Sc. or Diploma).
A proactive mindset with the ability to make a meaningful impact.
Customer focused with the eagerness to learn and grow continuously.
Experience in Technical helpdesk or technical call center support is required.
Hands-on experience with Azure AD, Intune/MDM, MFA, and VPN support.
Familiarity with ticketing tools like ServiceNow or Jira Service Management.
Excellent communication, customer service capability, and problem-solving skills.
Ability to follow processes and work in a structured SLA-driven environment.
A competitive spirit with a drive to excel and willing to work in 24/7 operational environment.
Compensation and Benefits
A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Information Technology Manager
Information technology analyst job in Charlotte, NC
Gambling.com Group (Nasdaq: GAMB) is a multi-award winning provider of marketing and sports data services looking for exceptional talent interested in the fast-paced, high-growth online gambling industry. The company operates a portfolio of renowned websites and brands - including flagship site Gambling.com and sports betting site Bookies.com as well as iGaming-focused sites Casinos.com, BonusFinder.com and Freebets.com.
In addition to its marketing operations, Gambling.com Group provides sports data services through consumer subscription platforms like OddsJam and RotoWire, along with B2B services through OpticOdds. These offerings deliver real-time data, actionable insights, and technology driven tools to both consumers and enterprise partners.
As the first and only online gambling affiliate publicly traded in the U.S., Gambling.com Group has earned recognition as a leader in its field - most recently winning Affiliate of the Year at the 2025 EGR Operator Awards.
Are you ready to take the next step in your career?
Gambling.com Group is seeking an experienced and forward-thinking IT Manager to lead our global IT operations. This role will oversee system administration, Corporate IT , and SaaS management across all regions, ensuring our technology ecosystem supports a high-performing, remote-first workforce.
The successful candidate will play a pivotal role in enhancing the Group's digital workplace by aligning systems, workflows, and integrations that drive efficiency and connectivity. You'll also leverage AI-driven automation to improve tool interoperability, employee experience, and operational productivity - all while maintaining robust security and reliability.
As a key partner to the Project Management Office (PMO) and Cyber Security teams, you will help deliver strategic initiatives and ensure our IT environment scales with the business.
Responsibilities
Oversee global system administration, ensuring uptime, performance, and compliance across all IT environments.
Manage and optimize SaaS subscriptions, including budgeting, forecasting, and vendor relationship management.
Drive systems integration and implement AI-powered automation to improve tool connectivity, reduce manual effort, and enhance efficiency.
Lead improvements to the digital workplace, ensuring seamless collaboration and alignment of systems across teams.
Oversee Corporate IT across global offices, maintaining secure, reliable, and scalable systems.
Partner with Cyber Security to ensure adherence to best practices, risk mitigation, and compliance requirements.
Collaborate with the Project Management Office (PMO) to support and deliver group-wide technology projects.
Develop and enforce IT standards, processes, and policies to maintain operational consistency and excellence.
Identify and evaluate emerging technologies that support business growth and digital transformation.
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field
5+ years of progressive experience in IT management, system administration, or infrastructure leader in a global organization.
Proven experience managing SaaS portfolios, systems integrations, and IT budgets.
Strong track record of implementing AI automation and integration solutions that enhance workflow efficiency.
Experience leading IT operations in a remote-first or hybrid environment.
Solid understanding of IT infrastructure, networking, and cybersecurity principles.
Demonstrated ability to partner cross-functionally with business, PMO, and Cyber Security teams.
Excellent communication, leadership, and problem-solving skills.
Perks & Benefits
Comprehensive private Healthcare Insurance
Flexible work environment and home office available
Home office allowance
Gym & Leisure Allowance
All the hardware and software you need to be successful
Regular company events and social outings, activities, Spot Awards and a Monthly Social Club
Access to courses for Personal and Career Development
Company Paid Volunteer Day
To apply, visit our careers page: *********************************************************
Information Technology Manager
Information technology analyst job in Wilmington, NC
As an IT Manager, you will lead and safeguard Global Laser Enrichment's information technology and communications infrastructure in a highly regulated and secure environment. You will oversee IT operations, cybersecurity compliance, asset lifecycle management, and system performance associated with classified networks. This role requires deep familiarity with NIST-based controls, configuration management, system hardening, and regulatory documentation supporting DOE, NRC, and/or DoD oversight. You will collaborate with technical, operational, regulatory, and security leaders to ensure resilient system availability and strict compliance with federal cybersecurity requirements affecting critical mission systems.
Responsibilities:
• Lead day-to-day IT operations for networks, servers, endpoints, and communications systems
• Maintain secure configurations, patching schedules, and system performance visibility
• Oversee IT asset lifecycle management and software licensing/compliance
• Implement and maintain cybersecurity controls aligned to NIST 800-series and CNSSI 1253
• Develop and maintain regulatory documentation including SSPs, POA&Ms, and risk registers
• Support DOE/NRC/DoD audits, inspections, and compliance activities
• Document cybersecurity incidents, root cause assessments, and corrective actions
• Improve IT governance processes, procurement workflows, and configuration management systems
• Monitor system health, risk posture, and compliance status; escalate as needed
• Serve as primary point of contact for IT systems across internal and external stakeholders
• Coordinate IT/security policy changes with Information Security Programs Manager (ISPM)
• Maintain effective communication with regulatory agencies and leadership teams
Must-Have Skills, Experience, and Education:
• U.S. Citizenship (required)
• Active DOE/NRC Q-Clearance or DoD Top Secret clearance (required)
• Bachelor's degree in IT, Engineering, Science, or related technical field (or equivalent experience)
• 8+ years installing and troubleshooting physical/virtual servers, SANs, and workstation environments
• 5+ years administering IT programs supporting regulatory inspections and compliance requirements
• Strong working knowledge of NIST SP 800-53, 800-82, 800-171 and CNSSI 1253 cybersecurity controls
• Experience developing/maintaining IT policies, procedures, and regulatory documentation
• Information security certification (Security+ or equivalent)
• Strong analytical, organizational, and technical documentation skills
• Excellent verbal/written communication abilities
Nice-to-Have Skills:
• Advanced technical degree in IT, Engineering, Business, or related field
• Advanced cybersecurity certifications (CISSP, CISM, SSCP, CCSP, CEH, etc.)
• Experience under 10 CFR 95 or NRC classified matter protection programs
• Experience supporting DOE, DOD, or NRC-classified operational environments
Information Technology Specialist
Information technology analyst job in Charlotte, NC
Expected Tasks:
Assist sales representatives in handling EDI issues related to daily order operations for THD/Lowe's, including but not limited to correcting and rectifying EDI 856 ASN messages, pushing EDI 850 orders into the system, re-pushing EDI 850 orders with errors, and handling exceptions when 3PLs receive EDI data.
Based on the actual business development of the U.S. company, interface with retail customers regarding EDI order processes, identify gaps, and organize and document any data logic loopholes and deficiencies in the EDI integration established by USRN. Then, propose improvement suggestions.
Assist the Chinese technical team in compiling, organizing, establishing, and enhancing EDI standard specifications (EDI specifications) for different customer business operations that USRN interfaces with.
Based on the order models and development needs of U.S. retail customers, understand and analyze the pain points of American employees and teams in operating internal systems of RUNNER Group, including Salesforce, SAP, MRP, etc. Provide feedback and guide the Chinese technical team in system upgrades and improvements.
Cooperate with and support the Chinese technical development team in EDI/API integration development and improvement with U.S. customers and third-party 3PLs. The integration content includes but is not limited to retail order fulfillment processes, warehouse inventory receipt and inventory checks, and purchase inventory delivery notes. Assist in communication and organization between China and the U.S., as well as daily testing and maintenance.
Cooperate with and support the development of data integration between USRN's purchase orders and external third-party information, including but not limited to logistics information status and purchase shipment status of purchase orders. Assist in communication and organization between China and the U.S., as well as daily testing and maintenance.
Handle daily system issues for U.S. employees, such as OA usage, WeCom errors, email problems, Salesforce usage, and MRP/SAP usage inquiries.
Based on the system requirements arising from the business development of the U.S. company, assist the U.S. and Chinese teams in identifying and evaluating new system resources and matching capabilities.
Requirements
Over 3 years of work experience in IT technical services.
Proficient in both Chinese and English.
Based in the U.S. with a background of long-term living in the country and familiarity with local language and expressions.
Experience in interfacing with retail customer order systems and a thorough understanding of order types and operational models of local U.S. retail customers, including but not limited to business models such as RDC/DFC/Drop-ship of Lowe's & The Home Depot.
A certain level of understanding of U.S. inventory procurement operations and the operations of U.S. 3PLs.
Familiarity with EDI and API languages.
Familiarity with system platforms such as SAP, TMS, Salesforce, and WMS.
Entry-Level Helpdesk Technician
Information technology analyst job in Kernersville, NC
We are seeking a motivated and customer-focused Entry-Level Helpdesk Technician to join our IT support team. This position is ideal for someone early in their IT career who enjoys solving problems, working in a fast-paced environment, helping people, and learning new technologies. You'll be the first point of contact for technical issues and will receive full training to grow your skills over time.
Responsibilities
Provide first-line technical support to end users via phone, email, chat, or ticketing system
Troubleshoot basic hardware and software issues
Assist with password resets, account access, and user setup
Log, track, and resolve support tickets in a timely manner
Escalate more complex issues to senior technicians when needed
Maintain accurate documentation and follow established procedures
Support setup and maintenance of laptops, desktops, printers, and mobile devices
Learn and follow best practices for system security and data privacy
Qualifications
Strong interest in IT, technology, or troubleshooting
Excellent communication and customer service skills
Ability to follow instructions and work within a structured support environment
Basic understanding of Windows/mac OS, Microsoft Office, or common IT tools (helpful but not required)
Willingness to learn new skills and ask questions
Reliable, organized, and able to manage multiple tasks
Preferred (Not Required)
CompTIA A+, IT Fundamentals (ITF+), or similar certifications
Experience with ticketing systems (e.g., Jira, ServiceNow, Freshdesk)
Knowledge of basic networking concepts
What We Offer
Full on-the-job training and mentoring
Clear career progression within IT support
Friendly, supportive team environment
Competitive pay and benefits
Life Actuarial Solutions Analyst Senior
Information technology analyst job in Charlotte, NC
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Life Actuarial Solutions Analyst Senior to join the Life Company's Modeling Operations Team. The Life Modeling Operations Team is a diverse team that supports the complex life actuarial modeling ecosystem, which consumes data from multiple sources across USAA to support actuarial functions. Your role also supports Life/Annuity/Health actuarial work through one or more of the following activities: data extraction, data transformation, validation and analysis, and system functionality oversight and integration. Responsible for providing technical and analytical solutions for one or more of the following functions: pricing and product development, experience studies, actuarial assumption reviews, reserve calculations, financial reporting, asset liability management or competitive analysis.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.
What you'll do:
Independently extracts, integrates and transforms data from a multitude of sources, and may identify new sources.
Reconciles and validates data accuracy, and reasonability of actuarial or financial information.
Prepares reports, reserve estimates, journal entries, financial statements, industry surveys and/or special studies, analyzes data, and recommends solutions.
Develops comprehensive and innovative solutions that impact productivity to improve actuarial tools and processes.
Resolves unique and complex issues and navigates obstacles to deliver work product.
Develops cost benefit analysis.
Provides insight to management on issues and serves as a resource to team members on escalated issues of an unusual nature.
Leads projects related to actuarial solutions including automation, IT projects, or product development initiatives.
Oversees requirement development process through testing and implementation.
Demonstrates in depth understanding to identify and resolve issues or potential defects.
Maintains processes, procedures and tools, and ensures all regulatory requirements and internal controls are adhered to.
Works with business partners to understand key regulatory implications that impact processes, and may develop processes to comply with new or changing regulations.
May respond to audit requests and oversees coordination of responses to internal and external audit, such as Department of Insurance examination, as well as, other audit reports.
Anticipates and analyzes trends or deviations from forecast, plan or other projections.
Presents recommendations and communicates solutions to business partners and management in a clear, concise, logical and organized manner.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 or more years of technical experience as an analyst or other relevant technical work experience.
What sets you apart:
Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial science, or other similar quantitative field
Experience with SQL or similar programming languages
Experience working in IT for a life insurance company
Experience supporting projects for actuarial or modeling functions
Excellent verbal and written communication skills, with the ability to tailor the content for varying audiences.
Strong aptitude for problem solving and technology
Quick learner, self-starter, and ability to work well autonomously and with others.
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $93,770 - $168,790.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySenior Systems and Support Analyst
Information technology analyst job in Durham, NC
Immediate need for a talented Senior Systems and Support Analyst. This is a 12 Months Contract opportunity with long-term potential and is located in Durham NC, Westlake TX, Merrimack, NH and Salt Lake City UT (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-94637
Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
We are seeking a technical problem solver with a solid background in production support to join our Major Incident Management team.
This hybrid role combines Major Incident Management responsibilities with hands-on technical expertise across cloud, infrastructure, and application environments.
The ideal candidate is passionate about troubleshooting, thrives in fast paced situations, and is eager to grow their technical and coordination skills in a multifaceted environment!
Work Schedule: (Sunday - Wednesday or Weds - Saturday) 4x10; 9 am EST - 8 pm EST (hour break)
Key Requirements and Technology Experience:
Skills-5 years of hybrid experience in Production Support, Development or SRE
Experience in ITIL processes (Incident, Problem, Change Management)
Monitoring Tools: Splunk, Datadog, Grafana
ITSM Tools: JIRA, ServiceNow
Bachelor's degree or higher in a technology related field (like Engineering, Computer Science, Information Technology)
A minimum of 5 years of hybrid experience in Production Support, Development or SRE Experience.
Hands-On experience developing or supporting highly distributed multi-tiered systems at scale
Ability to triage while leading an incident call, perform root cause analysis, and be decisive under pressure
A self-starter and great teammate who can independently manage multiple responsibilities in a dynamic environment
Strong hands-on experience and ability to automate with various scripting languages such as Python, Shell Scripting, etc
Proven experience in implementing advanced observability practices and techniques at scale
Solid understanding of Cloud Computing and DevOps concepts including CI/CD Pipelines
Perform second-level support using visibility tools such as Datadog and Splunk and expert hands-on experience with one or more (Datadog, Splunk, Grafana)
Understanding of ITIL processes (Incident, Problem, Change Management)
Highly effective business communication and influencing skills
Relevant certifications (ITIL, AWS, Azure) are a plus
Bonus: Retail trading, Asset Trading, or Financial Services Technology experience is a plus
Cloud Platforms: AWS, Azure
Operating Systems: Unix, Linux, Windows Server
Scripting & Development: Shell Script, .NET
Middleware & Integration: Tomcat, Apache
Monitoring Tools: Splunk, Datadog, Grafana,
Databases: Oracle DB, MS-SQL, Sybase
ITSM Tools: JIRA, ServiceNow
Our client is a leading Banking Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Senior Manager of IT
Information technology analyst job in Charlotte, NC
Job Title: Senior Manager of IT
Reports To: AVP of Technology
Department: Information Technology
About The Team
At PMMC, our mission is to improve the financial performance of healthcare organizations so they can dedicate more resources to patient care. We provide advanced revenue cycle management solutions to hospitals, health systems, and physician groups across the country. By helping clients recover revenue, streamline workflows, and strengthen margins, we enable them to better serve their communities.
With today's evolving healthcare landscape, including changing reimbursement models, price transparency, and population health, the revenue cycle has never been more critical. PMMC is committed to delivering innovative technology and strategic guidance to help providers successfully navigate these challenges.
About The Role
The Senior Manager of IT will lead IT strategy and operations for a fast-growing revenue cycle SaaS company serving large U.S. hospital systems. This role oversees technology infrastructure, security, and compliance (including HITRUST), supports a hybrid cloud environment, and ensures scalable, secure systems that enable AI-powered capabilities within the SaaS product suite.
Responsibilities:
Develop and execute the IT roadmap aligned with organizational and client goals, particularly focusing on scalability, performance, and security in a hybrid cloud SaaS environment.
Lead the design, implementation, and management of hybrid cloud solutions (both on-premises and public/private cloud), ensuring high availability, disaster recovery, and business continuity.
Oversee and drive the process of achieving and maintaining HITRUST certification, including policy development, risk management, and audit readiness.
Ensure compliance with healthcare industry regulations (e.g., HIPAA, HITECH) and stay current with changes in security and privacy requirements.
Collaborate with executive leadership, product, and engineering teams to support product development, integration, and deployment for large-scale hospital systems.
Serve as a strategic solutioning partner across departments & clients alike, translating business needs into scalable, secure, and compliant technology solutions.
Build, mentor, and scale a high-performing IT team, fostering professional development, succession planning, and a culture of innovation, accountability, and continuous improvement.
Lead strategic budget planning and management for IT operations, ensuring alignment with business & client priorities, vendor relationships, and technology procurement to ensure cost-effective and secure solutions.
Enhance and monitor key performance indicators (KPIs) for IT services, security, and compliance.
Develop incident response and disaster recovery plans, lead response efforts for security events or outages.
Overseeing the deployment and integration of AI and machine learning frameworks, managing scalable data pipelines, and ensuring the secure handling of sensitive healthcare data used for AI model training and inference
Advise on emerging technologies and trends, making recommendations for adoption to maintain a competitive edge.
Document and build out knowledge base with all relevant tasks related to IT
Define the strategic vision and governance framework for PMMC's technology, security, and operational infrastructure.
Ensure alignment and unified execution across Network Operations and Special Projects, including cloud strategy, cybersecurity, and compliance readiness (HIPAA, SOC 2, HITRUST).
Provide direction, remove obstacles, and establish standards, resources, and collaboration to maintain a secure, scalable, high-performing technical environment.
Qualifications & Requirements
Bachelor's in Computer Science, IT, or related field; Master's preferred.
10+ years of progressive IT experience, including 5+ years in leadership supporting SaaS platforms, ideally in healthcare or regulated industries.
Experience managing hybrid cloud environments (AWS, Azure, GCP) and integrating on-premises infrastructure.
Strong knowledge of HITRUST, HIPAA, HITECH, and other compliance frameworks, with proven success leading IT compliance initiatives and certifications.
Expertise in information security, risk management, incident response, SaaS architecture, cloud migration, identity/access management, and data protection.
Experience supporting enterprise clients, especially large hospital systems, and collaborating with teams on cloud-based AI solutions and data governance.
Skilled in IT budgeting, forecasting, and optimizing spend/ROI.
Demonstrated success building and leading high-performing teams, including hiring, coaching, and performance management.
Excellent leadership, communication, and stakeholder management skills; able to manage multiple projects in a fast-paced, high-growth environment.
Relevant certifications (CISSP, CISM, HITRUST CCSFP, AWS/Azure Solutions Architect, etc.) highly desirable.
What We Look For
Strategic thinker with strong business acumen and customer orientation.
Results-driven, with a commitment to operational excellence and continuous improvement.
Ability to translate complex technical concepts for non-technical audiences.
Hands-on approach to leadership and problem solving.
Why Join PMMC
PMMC offers a dynamic, growth-focused environment where innovation and teamwork drive success. We are dedicated to innovation, collaboration, and excellence in revenue cycle management. At PMMC, your work drives meaningful results for healthcare systems across the country.
Benefits
Discover a wealth of benefits at PMMC, ranging from comprehensive healthcare plans to continuous learning opportunities, ensuring your well-being and professional development. Enjoy a supportive work environment that values your contributions with competitive compensation packages, flexible PTO and perks designed to enhance your overall work-life balance.
Core Values
Join our team at PMMC. We Grow or Die as individuals and as a collective force, Inspiring One Another to reach new heights. We Love to Win, not just for ourselves but for our entire team. We constantly Innovate, finding fresh solutions to complex challenges. We pride ourselves on being Productive & Efficient while always striving to Do the Right Thing in all that we do.
If you're ready to make an impact and grow with us, we invite you to apply today!
#TeamPMMC
PMMC is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, marital or citizenship status or any other status protected by applicable federal, state, or local law.
Information Security Engineer 3 - Contingent
Information technology analyst job in Charlotte, NC
Title: Information Security Engineer (IAM-SSO) Duration: 12-24 months Pay Range:- 55-60$/hr on W2 (No C2C) In this contingent resource assignment, you will consult on or participate in moderately complex initiatives and deliverables within Information Security Engineering. You will contribute to large-scale planning related to Information Security Engineering deliverables, review and analyze moderately complex challenges requiring in-depth evaluation of variable factors, and collaborate with client personnel to meet deliverables while adhering to policies, procedures, and compliance requirements.
Responsibilities:
Consult on or participate in moderately complex initiatives and deliverables within Information Security Engineering.
Contribute to large-scale planning related to Information Security Engineering deliverables.
Review and analyze moderately complex Information Security Engineering challenges requiring in-depth evaluation of variable factors.
Collaborate with client personnel in Information Security Engineering to meet deliverables.
Ensure compliance with function policies, procedures, and requirements.
Qualifications:
4+ years of Information Security Engineering experience or equivalent demonstrated through work, consulting experience, training, military experience, or education.
Experience in installing, configuring, and supporting SSO platforms such as Okta or Ping.
Proficient in Agent-Based, Web-Based, and Federated Authentication and Authorization standards.
Strong hands-on experience with industry-standard SSO technologies and protocols (OAuth, OpenID Connect, FIDO, SAML 2.0).
Demonstrated ability to support applications in a distributed, highly available, mission-critical environment.
Desired Qualifications:
Strong verbal, written, and interpersonal communication skills.
Knowledge of LDAP and Active Directory services, MFA, Risk-based authentication, and privileged access management.
Familiarity with deployments and integration of IAM solutions within the cloud (Azure, AWS, or Google Cloud).
Knowledge and understanding of complex enterprise systems and frameworks, including frontends, middleware, services layer, database, backend, and downstream interfaces.
Knowledge and understanding of technical writing: storage, middleware, or virtualization.
Strong negotiation and leadership abilities.
Knowledge of Kubernetes containerization strategy.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $55 - $60
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Payment Systems Analyst
Information technology analyst job in Charlotte, NC
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.
Our challenge
We are seeking a skilled Payment Systems Analyst with a strong background in real-time payment rails, ACH processing, RTP (Real-Time Payments), ISO 20022 standards, and instant payment systems. The ideal candidate will analyze, implement, and support modern payment infrastructures, ensuring compliance with industry standards and improving transaction efficiency.
Additional Information*
The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC. is $100k - $120k/year & benefits (see below).
The Role
Responsibilities:
Analyze and document payment processes related to ACH, RTP, and instant payment systems.
Support implementation and integration of RTP and instant payment solutions aligned with industry standards.
Expertise in ISO 20022 messaging standards to facilitate secure, efficient, and compliant payment exchanges.
Collaborate with technical teams to develop, configure, and test payment processing solutions.
Conduct gap analysis between existing systems and new payment standards, providing recommendations for enhancements.
Assist in the design, testing, and deployment of payment-related products and services.
Monitor system performance, troubleshoot issues, and support ongoing system upgrades.
Ensure compliance with regulatory requirements and industry protocols for electronic payments.
Liaise with stakeholders (banking, compliance, product teams) to define and refine payment workflows.
Keep abreast of evolving payment technologies, standards, and regulations.
Requirements:
Proven experience working with ACH, Real-Time Payments (RTP), and instant payment platforms.
Deep understanding of ISO 20022 messaging standards and implementation.
Knowledge of payment networks, clearing and settlement systems.
Familiarity with payment gateway/integration platforms and APIs.
Analytical skills to assess payment processes and recommend improvements.
Strong communication skills to articulate technical concepts to non-technical stakeholders.
Experience with payment compliance regulations and security standards.
Bachelor's degree in Finance, Business, Information Technology, or related field.
We offer:
A highly competitive compensation and benefits package.
A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
10 days of paid annual leave (plus sick leave and national holidays).
Maternity & paternity leave plans.
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
Retirement savings plans.
A higher education certification policy.
Commuter benefits (varies by region).
Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
A flat and approachable organization.
A truly diverse, fun-loving, and global work culture.
S YNECHRON'S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Information Security Engineer- Automation (Cisco ISE)
Information technology analyst job in Charlotte, NC
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!
This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.
“Beware of scams. S3 never asks for money during its onboarding process.”
Job Title: Information Security Engineer- Automation (Cisco ISE)
Location: Charlotte, NC 28262/ Raleigh, NC 27607
Onsite Work
Contract Length: 24+ Months
Pay: 75-80 an hr on W2
About the Role
We are seeking a highly motivated Information Security Engineer to design and implement automation solutions that streamline and enhance management of the Cisco Identity Services Engine (ISE) platform. This role is ideal for a proactive, self-directed engineer who thrives in complex environments and enjoys building scalable, secure automation that reduces manual effort and improves operational efficiency.
You will play a key role in developing automation workflows, integrating systems via APIs, and collaborating with cross-functional teams to translate business and security requirements into reliable, maintainable solutions.
Key Responsibilities
Design, develop, and implement automation workflows to support Cisco ISE configuration, policy updates, and operational tasks
Build and maintain Python-based automation scripts and Ansible playbooks aligned with business and security requirements
Develop application and system integrations using RESTful and/or SOAP APIs, including authentication mechanisms (OAuth, JWT), data transformation, and error handling
Create secure, scalable API integrations with internal systems and third-party services
Utilize API testing tools such as Postman and Swagger to validate functionality, performance, and security compliance
Integrate automation solutions with external platforms (e.g., HashiCorp Vault) for secure credential and secrets management
Develop custom tooling to simplify administrative processes and reduce manual day-to-day operational tasks
Collaborate with internal stakeholders to gather requirements and deliver scalable automation solutions
Document automation architecture, workflows, and usage guidelines to support maintainability and knowledge transfer
Troubleshoot, optimize, and enhance automation scripts for reliability, scalability, and performance
Required Qualifications
Strong experience managing network infrastructure as code
Advanced Python development skills
Proven experience building Ansible playbooks based on business and operational requirements
Hands-on experience creating and maintaining technical documentation (automation architecture, READMEs, runbooks)
Ability to work independently, adapt to evolving requirements, and navigate complex or ambiguous processes with minimal supervision
Nice-to-Have Qualifications
Experience with Cisco Identity Services Engine (ISE)
Background in network engineering or network security
Work Location & Schedule
This is a hybrid role requiring 3 full days per week onsite (8 hours per day) at one of the following locations:
Information Security Analyst
Information technology analyst job in Charlotte, NC
Role: Information Security Analyst/IAM Analyst
Duration: 12+ months
Interview: PH/MS Teams
This position supports the Central Access Provisioning team within IAM Operations. Resources will assist during a transition from manual access processes to increased automation, flexing across IAM functions to address capacity gaps and operational needs.
Required Experience
2+ years in IAM / Information Security / Access Management
Hands-on experience with at least one IAM tool (SailPoint, Okta, CyberArk, Ping, Microsoft Entra ID)
Working knowledge of authentication standards (LDAP, SAML, OAuth, OpenID, SCIM)
Experience supporting access provisioning, deprovisioning, and identity lifecycle activities
Exposure to security frameworks such as NIST, ISO, SOX, or PCI
What We're Looking For
Strong IAM operations background (not architect-level)
Ability to work onsite and interact with business and security stakeholders
Candidates who can start quickly and operate in a high-volume IAM environment
Best Regards,
Shubhangi Pokhriyal
Technical Recruiter
Sibitalent Corp
118 Carolynn Lane, Murphy, TX 75094
******************
Email: *************************
Information Security Analyst
Information technology analyst job in Charlotte, NC
WorkForce Unlimited is searching for a proactive Security Analyst to analyze vulnerabilities, optimize security tools, and help our client stay ahead of emerging threats.
The Security Analyst is responsible for independently managing third-party vulnerability data sources, executing scans using proprietary tools, and collaborating with IT teams to prioritize mitigation efforts. The role involves leveraging vulnerability management tools to generate metrics and reports that track progress and effectiveness. Additionally, the Security Analyst may contribute to reviewing project scopes to recommend security benchmarks, optimizing security tool alerts and policies, and integrating logs and large data sets into existing systems.
Role Responsibilities
Analyze vulnerabilities from various sources and input them into the vulnerability management tool using approved methods to ensure a complete overview of exposures.
Evaluate existing vulnerabilities to identify problem areas or opportunities for mass-mitigation.
Communicate with cross-functional teams to explain risks, opportunities, or required actions.
Escalate vulnerabilities that exceed defined time-to-resolve thresholds.
Configure vulnerability scanning tools and manage ongoing scan schedules.
Collect and maintain departmental metrics and KPIs.
Identify opportunities to apply AI technologies to improve vulnerability management processes.
Technical Qualifications
Strong familiarity and prior experience with:
HTTP, PKI, digital signatures/encryption, SMTP, DNS, CWEs, CVEs, and related security frameworks.
Vulnerability and security scanning tools such as Nessus, NMAP, ZAP, BurpSuite, Invicti, Nuclei, or similar.
Web application scanning and web application firewalls (WAFs).
Containers and associated security considerations.
CIS Benchmarks, STIGs, or other security hardening standards.
Additional desirable skills or experience:
Authentication and identity protocols: SAML, Kerberos, OAuth, OIDC, LDAP.
Scripting and automation using PowerShell and Python.
CI/CD tools such as Jenkins.
Splunk data onboarding (indexes, sourcetypes, data models, forwarders, apps, HECs).
Log ingestion and transport technologies: Azure Event Hubs, Kafka, syslog.
EDR/XDR tools such as Microsoft Sentinel, Microsoft Defender, CrowdStrike, or similar.
General Qualifications
Ability to conduct independent research, analyze data, and produce clear plans of action.
Strong systematic thinking and troubleshooting skills.
Ability to create clear and detailed documentation of designs and processes for diverse technical audiences.
Excellent communication skills, including the ability to clearly articulate requirements, priorities, and project status.
Education Requirements
Bachelor's Degree in Information Technology or a related field is preferred but not mandatory.
HRIS Systems Analyst (Oracle HCM)
Information technology analyst job in Durham, NC
Specialized Recruiting Group is seeking an HRIS Systems Analyst for a long-term contract position with the local government in Durham, NC.
The primary responsibilities for this position include serving as the subject matter expert (SME) and technical lead for Oracle Cloud HCM (Human Capital Management) within a Human Resources team.
This is a Full-Time position (37.5 hours/week) with a Hybrid schedule (Mon-Wed in office in Durham; Thurs-Fri remote) and a target compensation of $39.00/hour. This is a W-2 Contract position, slated to last at least 4-6 months, with the strong possibility of extension or conversion.
Responsibilities Include:
Extracting, compiling, analyzing, and managing data within the various HRIS systems. (
Enterprise Resource System, Classification and Compensation System, Recruitment and Onboarding System, Benefits Enrollment System, Learning Management System).
Monitor and correct issues in the performance of the various HRIS systems. Tests systems upgrades, break/fixes and recommends resolutions, maintains ERP systems tables.
Perform complex analysis and provide technical leadership for the department's information systems, coordinates technology support.
Maintain Oracle Cloud HCM data structures/tables; research, analyze, and report on data pertaining to Human Resources.
Create and maintain Oracle Cloud HCM business rules that relate to other systems to ensure optimal process efficiency and improve data accuracy.
Assist in the change process to ensure business requirements are being addressed through Oracle Cloud HCM systems and processes.
Communicate downstream implications of Oracle Cloud HCM data changes and adjust/prepare accordingly to ensure that functionality is performing as expected and data is interfaced correctly.
Troubleshoot, research, and create Oracle Cloud HCM data flows for process improvement.
Identify and address system problems and assist in the development and execution of best practices across the organization.
Assist with data quality assurance testing, interpreting business requirements and recommending systems configurations to the manager. Conduct independent research, data audits and complex analysis of all HRIS systems.
Write, maintain, analyze, and support a variety of reports, queries and databases utilizing Crystal reporting, SQL reporting, Access, Excel, Power BI, or other reporting tools.
Investigate and resolve current and historical data errors affecting the integrity of system information and processing functionality.
Execute design layout definition, data mapping and testing in API, secure SFTP connection to third party partners.
Provide business testing and analysis for new systems implementation. Improve existing systems and data integrity by streamlining and updating processes.
Provide consultation and guidance to all HR Managers on their systems needs based on their various functional areas, including benefits, classification and compensation, recruitment, learning management, customer services and other case management. Train HR personnel on the use of ERP and use of hardware and software when upgrades occur.
Assist with the management of HR electronic and paper files including data retrieval from personnel records, ensuring confidentiality and document security are maintained and released according to state and federal Public Information Laws.
Desired Qualifications:
Bachelor's degree in human resources, information technology, social sciences, industrial/organizational psychology or directly related field OR equivalent experience.
Seven (7) years of professional human resources and professional information technology experience, including lead and/or supervisory experience.
Must have an in-depth knowledge of Oracle Cloud HCM Platform, Oracle EBS or similar system.
Strong project management skills, with the ability to lead small and medium sized projects and participate in larger strategic HRIS projects.
Strong analytical skills and a solid understanding of HR processes, functionality, structures and regulations, including data privacy and security requirements.
Ability to think critically, multi-task and manage priorities.
Excellent communication skills with the ability to communicate effectively technical information to non-technical stakeholders.
If this sounds like the right opportunity for you, we'd love to hear from you. Apply online today for immediate consideration.
Senior Information Technology Engineer-OSS-Linux
Information technology analyst job in Raleigh, NC
The Senior IT Engineer 1(OSS Platform) is responsible for operations and maintenance of the local Open Source technology stack to support manufacturing operations from an IT/OT perspective in a global organization. This position acts as a single point of contact and escalation for the locally used systems and ensures the most appropriate level of service is supplied to meet future business needs. This role will initially be part of the local IT project team responsible for implementing all infrastructure and applications necessary to bring FDB's new site in Holly Springs, NC, online. This role functions as a local extension of the Global IT team reporting into the Sr. Director - IT. This role ensures local implementation and 24/7 support in alignment with global support processes.
Company Overview
FUJIFILM Biotechnologies is building the future of bioproduction in Holly Springs, North Carolina. By end of 2025, we'll open North America's largest end-to-end CDMO biopharmaceutical manufacturing facility, offering drug substance production, fill-finish, and packaging under one roof.
We're looking for passionate, mission-driven people to help us realize this exciting vision and deliver the next vaccine, cure, or therapy. We offer a dynamic work environment and we're proud to cultivate a culture that will fuel your purpose, energy, and drive-what we call Genki. Ready to shape the future of medicine? Let's transform healthcare together!
Holly Springs, North Carolina, combines small-town warmth with proximity to Raleigh's thriving tech scene, making it the perfect blend of community and opportunity.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: ***************************************************
Job Description
What You'll Do
Monitors, manages, and troubleshoots end user computing systems across FUJIFILM Biotechnologies
Assists in the establishment and alignment of roadmaps across IT & OT
Implements and supports tools and services bridging the gap between IT & OT.
Builds a modern, flexible, and mature service delivery model.
Champions new technologies, like open source and cloud native activities, and act as an Open Source evangelist
Implements and supports a fit-for-purpose containerization platform.
Participates in industry forums to stay-abreast of current trends and promote our way of working and accomplishments.
Provides level 2 support, including resolving complex technical issues within the OSS area of operations.
Provides critical technical expertise.
Creates and deploys of application packages for use on end point devices
Assists with other projects involving the infrastructure and application systems teams.
Analyzes inquiries and participate in on-call rotation for critical incident management.
Determines appropriate technical area or vendor to resolve problems.
Participates in project execution and quality assurance as needed.
Ensures and drives service delivery of the IT ServiceDesk
Other duties, as assigned
Knowledge and Skills
Excellent troubleshooting skills to identify and correct problems
Excellent oral and written communications skills and fluency in English
Strong analytical mind, eye for detail, and problem solving skills
Drive for automation and simplification of tasks and processes
Collaborative attitude with the willingness to work with global peers and cross-functional teams toward company and project team goals
High sense of responsibility and ownership.
Self-driven, flexible, has a positive attitude.
High service and quality mindset
Basic Requirement
Bachelor's degree in Computer Science, Computer Engineering, Business Administration or equivalent work experience with 5+ years of experience with open source technologies OR
Master's degree in Computer Science, Computer Engineering, Business Administration with 3 years of experience
Experience implementing Enterprise Linux/*NIX hosting capabilities
Knowledge of OpenStack tools, such as Grafana, Prometheus, Nagios, Zabbix, or similar.
Foundational understanding of security Open Source technologies
Experience with manufacturing IT/OT
Preferred Requirements
Experience in Life Sciences or GMP manufacturing environment
FDBN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify or any other protected class. If an accommodation to the application process is needed, please email
FDBN_****************
.
To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a vali agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
Systems/Network Analyst
Information technology analyst job in Winston-Salem, NC
Hiring: Technical Specialist
Duration : Full-Time
Schedule:
Work: Thu-Sat, 7 AM-7 PM
Training: Mon-Fri, 8 AM-4 PM
Strong Technical Foundations in Core Infrastructure (Mandatory)
The client needs someone who is immediately hands-on with:
Linux (Red Hat)
Windows Servers
Networking (Cisco-based)
Switch/Router/Firewall management
VMware (5.x/6.x)
These are non-negotiable skills because you will support critical systems in real-time
🔧 Key Responsibilities
Provide support for servers, network devices, mainframes, and communication systems
Conduct diagnostic tests to ensure optimal system performance
Monitor and resolve client help desk issues; escalate when needed
Test, install, and maintain communication equipment
Create documentation and provide training to Operations teams
Support WAN, IP Telephony, and customer connectivity environments
Engage with vendors, banks, payment networks and troubleshoot integration issues
Participate in disaster recovery exercises and system upgrades
Perform root-cause analysis, triage escalated issues, and maintain run-books
Support Java, WebSphere, File Transfer, and distributed financial transaction systems
✔️ Required Skills & Qualifications
Bachelor's degree or equivalent IT training
Linux, Windows, Networking (must have)
Strong experience with Cisco routers, switches, firewalls
Red Hat Linux (2+ years) in enterprise environment
Experience in distributed financial transaction processing
VMWARE 5.x/6.x, WebSphere, MQ, Windows Server
Strong SQL/DB2 knowledge
Hands-on experience with Java server-side technologies
Excellent troubleshooting, communication & documentation skills
System Engineer
Information technology analyst job in Charlotte, NC
System Administrator (Contract-to-Hire)
Location: Charlotte, NC (Hybrid - 2-3 days onsite per month but starts off fully onsite for a couple weeks of training)
Pay Rate: $45-50/hour (W2)
Conversion Salary: $90,000 to $100,000
Overview
Robert Half is partnering with a growing organization in Charlotte to hire a versatile System Engineer for a contract-to-hire opportunity. We need a Seasoned Systems Engineer with deep experience supporting enterprise infrastructure, cloud platforms, virtualization, storage, and high-availability environments. Known for strengthening system reliability, enhancing security, automating processes, and delivering expert-level support in fast-paced, multi-site organizations.
Deploy, configure, and manage physical server infrastructure-primarily Dell PowerEdge systems-and administer virtualization platforms such as VMware ESXi and vCenter.
Design, implement, and support Microsoft 365 and Azure services, including Azure AD, Exchange Online, Teams, OneDrive, and SharePoint Online.
Manage enterprise storage and data protection solutions, including EMC, Veeam, and Zerto, ensuring reliability and high performance.
Administer Microsoft SQL Server environments, including clustered and high-availability setups (AlwaysOn Availability Groups, Failover Clustering).
Perform routine firmware, OS, and application patching using centralized configuration and deployment tools.
Maintain and enhance disaster recovery and business continuity capabilities, overseeing backup operations, validating successful job completion, and meeting RPO requirements.
Automate recurring administrative tasks using PowerShell scripting or infrastructure-as-code methods to improve efficiency and consistency.
Create and maintain comprehensive documentation, including installation guides, configuration standards, and operational procedures.
Provide advanced technical support, including escalation-level desktop/endpoint troubleshooting, and participate in an on-call rotation (approximately 7 weeks per year).
Drive continuous improvement across IT processes, tooling, and team collaboration to elevate overall service delivery.
System Engineer
Information technology analyst job in Clayton, NC
#11555
Introduction:
Visium Resources has been asked to identify qualified candidates for this Systems Engineer position in Clayton, NC. A Systems Engineer is needed to support a site expansion project at site in Clayton, NC. The ideal candidate will provide Tier 1-2 operational support as part of a cross-functional IT Infrastructure team, as well as assist in the maintenance & administration of IT systems and network. The role will report to the IT Infrastructure Manager.
Job Description:
Perform life-cycle system development tasks for IT network & infrastructure systems.
Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems preferred.
Adhere to IT Networking / Systems Infrastructure policies & procedures preferred.
Responsibility for implementing IT network security preferred.
Coordinates activities of IT Networking/infrastructure/Application teams preferred.
Maintain network/infrastructure documentation in accordance with federal & corporate requirements preferred.
Responsibilities:
Install, troubleshoot, diagnose & resolve issues with IT network devices (switches, routers, firewalls, WAPs, etc.) & infrastructure systems (Monitoring Tools, Network Management systems, etc.)
Hands-on setup & installation with hardware & software in server room (Microsoft / VMWare)
Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems
Provide tier 1-2 IT network support, including after-hours
Provide tier 1-2 server administration/support for onsite virtual servers
Provide tier 1 support of site ERP system, SAP, including iDOC monitoring, analysis, & resolution
Liaison between Site end users & HQ end user support for site ERP system, SAP
Provide ad-hoc production support & after-hours support to the site for IT related issues
Maintain network/infrastructure documentation in accordance with corporate requirements
Support backup/restore processes for manufacturing systems
Interacts with equipment & service vendors for troubleshooting, installation, improving reliability &/or efficiency purposes
Provide superior customer service
Requirements:
Bachelor's Degree in Computer Science, Information Technology or related field from an accredited university required.
May consider an Associate's degree in Computer Science, Information Technology or related field from an accredited college and seven (7) years of experience implementing & administering networks in a medium to large enterprise environment and supporting Windows based virtual servers.
Certification in a networking infrastructure discipline (e.g. CCNA, CCNP) preferred.
Specific knowledge of networking principles & concepts preferred.
Troubleshoot, diagnose, resolve & document IT network devices (switches, routers, firewalls) & infrastructure systems (Monitoring Tools, Network Management systems, etc.) preferred.
Experience supporting Windows based virtual servers preferred
Information Security Analyst 2 - Contingent
Information technology analyst job in Charlotte, NC
In this contingent resource assignment, candidate may:
Participate in low to moderately complex initiatives and identify opportunity for process improvements within Information Security Analysis.
Review and analyze basic or tactical Information Security Analysis assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables.
Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements.
Provide information to client personnel in Information Security Analysis.
Required Qualifications:
2 plus years of Information Security Analysis experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Desired Qualifications:
Hands-on experience with IAM Tools (SailPoint, Okta, CyberArk, Ping, Microsoft Entra ID)
Experience with authentication standards (LDAP, SAML, OAuth, Open ID, SCIM).
Experience with security compliance frameworks (ISO, NIST, SOX, PCI)
Ability to interact with various layers of leadership
Ability to prioritize work, meet deadlines, and achieve deliverables
Strong organizational, multi-tasking, and prioritizing skills
Customer service focus with the ability to respond to requests in a timely manner
Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills
Pay Range: $40- $45
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.