IT Audit Manager
Information technology manager job in Marietta, GA
IT Audit Manager (Contract-to-Hire) *** Due to client requirements this role is W2 only- No C2C - USC and GC Candidates ONLY!! We are seeking a senior-level IT Audit Manager to plan, execute, and manage risk-based audits across information technology, DevSecOps, and operational environments using Agile methodologies. This role focuses on strengthening governance, control effectiveness, and regulatory compliance across cloud and on-premises systems.
Responsibilities
Lead IT, cybersecurity, and integrated audits covering governance, system development, infrastructure, networks, and applications
Plan and execute risk-based audits, including scoping, walkthroughs, risk and control matrices, and framework mapping
Evaluate design and operating effectiveness of security and technology controls
Partner with technology, security, and business teams to validate findings, recommend remediation, and perform follow-up testing
Review audit documentation, evidence, and proofs-of-closure to ensure quality and accuracy
Maintain and update information security audit procedures and baseline security controls
Support regulatory and compliance initiatives aligned with industry standards
Requirements
Bachelor's degree in a technology-related field (Master's preferred)
5+ years of experience auditing IT and/or cybersecurity processes and controls
Experience auditing cloud environments, preferably Microsoft Azure and GovCloud
Strong knowledge of frameworks and standards such as NIST (800-53), FFIEC, CIS, DISA STIG, FedRAMP, and CMMC
Experience with identity and access management, zero-trust architecture, data protection, network and OS security, and incident response
Proven ability to collaborate with technical teams, business leadership, and external auditors
***Absolutely no C2C
IT Operations Manager
Information technology manager job in Atlanta, GA
My client is seeking an experienced and motivated IT Operations Manager to join their growing team. In this position, you will report directly to the IT Director and play a key role in shaping the IT Operations across the US and Canada.
Key Responsibilities:
Manage and coordinate IT Operational Staff throughout the US and Canada.
Establish and build our IT Operations Team.
Collaborate closely with the IT Director, Director of IT Development, IT Operations Manager LATAM, and Group IT Operations Director in Europe.
Oversee the management and distribution of Service Desk tickets (Levels 1, 2, and 3).
Handle hardware procurement, setup, and decommissioning.
Ensure all IT assets are accurately recorded in Jira Asset Manager.
Manage projects and track progress using Jira.
Maintain thorough documentation of all processes in Confluence, ensuring adherence to global IT operational policies.
Participate in mergers and acquisitions across the US & Canada.
Required Skills & Experience:
Proven experience in team management, escalation management, and service provider management.
Strong background in order, invoice, and license management.
Skilled in central consolidation of IT projects and understanding project interdependencies.
Experience implementing corporate guidelines and ISO processes.
Completed degree in Computer Science or comparable training/experience.
Managerial experience in IT support and infrastructure.
Demonstrated ability in project management and leading teams.
Strong communication and teamwork skills with a hands-on approach.
Broad IT operations knowledge, with experience in Microsoft RDP, Azure, Networking, and Atlassian Jira.
If this role looks of interest and you're currently looking for your next opportunity, then please send your CV and call for more information. This is a fantastic client, and they are looking to get someone on board ASAP.
Manager - IT Operations Service and Support
Information technology manager job in Atlanta, GA
Unifi is the nation's largest aviation services provider, with over 40K team members and a global footprint spanning over 230 airports in the U.S., Canada, and the UK & Ireland. We deliver reliable, high-quality aviation services in partnership with some of the world's leading airlines. At Unifi, you'll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do.
We're seeking a Manager of IT Operations Service and Support to lead our IT support services, including the service desk, end-user support, and IT asset lifecycle management. This role will oversee hardware and software procurement, vendor management, and ensure exceptional IT service delivery across the organization.
Key Responsibilities:
Lead IT service desk and support teams; drive operational excellence and user satisfaction
Manage IT hardware and software procurement, licensing, and inventory
Oversee incident, request, and problem management using ITIL best practices
Maintain service SLAs and lead continuous improvement initiatives
Collaborate with cross-functional teams to align IT support with business goals
Monitor vendor performance and ensure contract compliance
What You Bring:
8+ years of IT operations or support experience; 3+ years in leadership
Experience managing IT asset procurement and lifecycle
Strong knowledge of ITSM tools (e.g., ServiceNow, Jira) and ITIL framework
Excellent communication, leadership, and vendor management skills
Bachelor's in IT, Business, or related field (Master's or certifications a plus)
Why Join Us?
Impactful leadership role in a growing IT organization
Competitive compensation and benefits
Opportunities for innovation and automation
Collaborative and inclusive culture
Unifi Aviation, LLC. is an Equal Opportunity Employer.
Service Delivery Manager
Information technology manager job in Atlanta, GA
Proda Technology is a dynamic and fast-growing Managed IT and Security Services Provider headquartered in Atlanta, GA. For over 14 years, we've partnered with organizations to deliver strategic technology solutions that create lasting impact. We're proud to be recognized as a 2025 Top 25 Small Business for the fourth consecutive year and the 2022 Woman-Owned Business of the Year by the Cobb Chamber of Commerce. Proda Technology is a great opportunity to be part of an innovative and fast-growing company with unique roots. Our Niche is creating a unique culture that fosters the best in our people. Our Vision is to drive client success through strategic technology partnerships and solutions. Our core values are what will get us there: lead with soul, have fun, adapt and evolve, be resourceful, and commitment to people. If this is motivating for you, then we invite you to apply for this opportunity
The Service Delivery Manager is a key member of the Service Delivery Department Leadership team. Under the supervision of the Director of IT Operations, this role is responsible for managing a team of Systems Administrators, Systems Engineers, and Service Desk Lead(s). The Service Delivery Manager ensures operational excellence across service delivery functions, drives continuous improvement, and fosters a high-performing team culture aligned with Proda's core values. This position plays a critical role in maintaining high-quality client service, optimizing internal processes, and supporting strategic initiatives. The Service Delivery Manager actively participates in EOS (Entrepreneurial Operating System) practices, including departmental Level 10 meetings, Same Page meetings, quarterly Rocks, and scorecard accountability. While primarily a leadership role, the Service Delivery Manager should maintain a strong technical understanding of modern IT infrastructure, security, and cloud environments to effectively guide team decisions and client outcomes. Through strong leadership, collaboration, and a commitment to service excellence, this role helps ensure that Proda's technical teams deliver consistent, reliable, and impactful support to our clients
Duties and Responsibilities
Department Leadership and Strategic Alignment
Lead, mentor, and develop the Service Delivery team, fostering a culture of excellence, engagement, and accountability.
Participate in departmental Level 10 meetings, contributing to issue solving, team health, and scorecard reviews.
Collaborate with leadership in Same Page meetings to ensure alignment on priorities and communication.
Own and drive departmental Rocks (quarterly goals), ensuring progress and completion.
Develop and implement service delivery strategies, policies, and procedures to optimize efficiency and client satisfaction.
Oversee workflow management, SLA compliance, ticket assignment, and resource allocation.
Analyze service metrics and KPIs, identify trends, and recommend improvements.
Operational Excellence and Quality Assurance
Ensure consistent delivery of high-quality IT support and managed services.
Monitor performance against service level targets and proactively address missed SLAs.
Oversee incident, problem, and escalation management processes.
Drive tactical and strategic resource planning for technicians and field support.
Ensure compliance with company policies, procedures, and standards.
Maintain and report on departmental scorecard metrics to ensure visibility and accountability.
Client Success and Relationship Management
Build and maintain strong client relationships, acting as a senior point of contact for escalations and service reviews.
Support client onboarding and ensure seamless transition into service delivery.
Conduct regular client meetings, gather feedback, and drive continuous improvement.
Communicate service issues, changes, and resolutions to clients in a timely and professional manner.
Team Development & Engagement
Provide leadership, coaching, and performance management for the service delivery team.
Coordinate training, certification planning, and professional development.
Forecast hiring needs and participate in recruitment and onboarding.
Promote team building and engagement activities in collaboration with the Office Manager.
Ensure the team is aligned with company vision, values, and strategic goals through EOS tools and practices.
Reporting & Documentation
Prepare and present regular reports on service delivery performance and budget.
Maintain accurate documentation of processes, procedures, and system configurations.
Knowledge, Skills, and Qualification Requirements
Understand and consistently act in accordance with the company core values
4-year bachelor's degree or equivalent professional experience.
Minimum 3 years of experience managing or mentoring IT service delivery teams, preferably within an MSP environment.
5+ years of hands-on IT service delivery experience.
Strong leadership and communication skills with proven ability to develop high-performing teams.
Demonstrated success implementing Microsoft technologies (Solutions Consultant, Project Management, Implementation Consultant).
Project Management experience preferred.
Professional Certifications, such as HDI, ITIL, SDI, PMI
Experience with Autotask, Datto RMM, and other key MSP platforms.
Strong knowledge of IT applications, processes, software, and IT equipment.
Exceptional interpersonal, communication and relationship building skills.
Strong problem solving and conflict resolution skills.
Ability to thrive in a fast-paced environment and meet deadlines.
Excellent time management/organization skills with attention to detail and the ability to handle multiple tasks simultaneously.
Experience with EOS or similar business operating systems preferred.
Working Conditions
The majority of work will be performed from Proda Technology headquarters. Occasional travel to client locations and on-call rotations will be required. Must be able to lift, carry, and reposition all parts of user workstations, servers, network appliances, printers and other technology equipment as required up to 30lbs. Most work hours will be spent seated at a computer monitor using a mouse and keyboard.
Benefits:
401(k), 401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance
Senior Internal IT Auditor
Information technology manager job in Atlanta, GA
CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes.
Job Summary
CRH Group Internal Audit is currently recruiting for the position of Senior Internal IT Auditor. The ideal applicant will work as part of a team responsible for achieving better efficiencies, optimizing our performance and growth through improving the IT operational and financial risk management of CRH. Working in the CRH Global Third Line of Defence function, the IT Auditor will contribute to the provision of an independent assurance to a broad range of IT risk focused objectives, including but not limited to: efficiency and effectiveness of operations, safeguarding of assets, reliability and integrity of financial reporting processes, compliance with laws, regulations, policies, procedures, and third-party contracts.
The successful candidate will build relationships with the various companies and cultures across CRH worldwide. To be effective, the candidate must be capable of thinking through and improving complex business processes, both financial and operational. The auditor role provides an excellent opportunity for learning about business and for career development both within the IA team and also within the CRH group.
Job Location
This role is based at our corporate office in the Perimeter area of Atlanta, GA - hybrid work schedule
Job Requirements
Excellent analytical, problem solving and organizational skills
Professionalism, mobility, initiative, commitment and objectivity
Highly motivated and able to work proactively and independently in a changing environment
Resilience and ability to operate effectively in an ambiguous environment
Excellent communication skills and ability to develop strong relationships and trust with stakeholders and other team members
Audit experience in ITGC controls testing, IT governance, internal controls evaluation
Proven experience of Security and Controls for ERP & SAP platforms
Fluent English both verbal and written. Another European language desirable
A bachelor's degree in technology, computer science, accounting or a related field and Knowledge
Minimum of 5 years' experience as an IT auditor within practice, private or public sector
Full clean driving license is essential Experience preferred
Experience of reviewing or working with industrial control / manufacturing environments and systems
Experience in SOX 404 and ISO-IEC 27001 compliance testing
Audit experience of cyber security control frameworks including NIST CSF and ISO27001
Audit experience in SAP (Preferably S4 HANA)
Relevant professional certifications (i.e. CISA or local equivalent)
Ability to travel up to 40%
Additional duties as assigned
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
IT Technical Support Technician
Information technology manager job in Atlanta, GA
Job Title
IT Technical Support Technician
Department
Information Technology
Employment Type
Contract
Assignment Dates
January 2, 2026 through May 1, 2026
Four month contract
Job Summary
The IT Technical Support Technician provides high quality technical and customer support for onsite and remote users. This role focuses on Tier II support for corporate laptop environments, office IT infrastructure, and end user technologies while delivering an excellent customer experience across all levels of the organization.
Key Responsibilities
Provide excellent customer service to all internal users
Deliver Tier II technical support for corporate laptop infrastructure supporting both onsite and remote users
Install, maintain, troubleshoot, and upgrade laptop hardware and software
Perform laptop imaging and deployment
Provide remote support using tools such as RDP and AnyDesk
Support Microsoft Windows 11, Outlook, Office 365, and Microsoft Teams
Support office IT infrastructure including workstations, conference rooms, AV equipment, and select network components
Provide onboarding and offboarding support including hardware setup, access provisioning, and equipment recovery
Deliver white glove support to executives, VIPs, and senior leadership
Provide day to day technical support via walk ups, support tickets, email, instant messaging, and phone
Track, follow up, and resolve support requests in a timely manner
Manage and support a ticketing queue including ticket documentation and prioritization
Contribute to knowledge transfer activities and internal knowledge base documentation
Support large meetings, all hands sessions, town halls, and internal events
Assist with internal asset management and inventory tracking
Help process purchase orders and coordinate with procurement and accounting teams for ordering, shipping, and invoicing
Manage and maintain user access accounts and configure hardware as part of onboarding and offboarding workflows
Provide facilities related IT support including building systems, telecom vendors, network infrastructure, internet service providers, and conference room audio visual equipment
Support internal IT initiatives and project based work as assigned
Perform additional duties as needed based on business needs
Minimum Qualifications
• Bachelor's degree in computer science or a related technical field
• Three or more years of IT technical support experience
• Strong proficiency in written and verbal English communication
• Ability to clearly explain technical concepts to both technical and non technical users
Areas of Expertise Required
• Strong understanding of corporate IT infrastructure and end user technology environments
• Experience supporting Windows, mac OS, and Linux operating systems including Ubuntu
• Hands on experience supporting audio visual and conferencing technologies
Service Delivery Manager - Network Infrastructure
Information technology manager job in Alpharetta, GA
Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally.
Microland's driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC.
Visit ***************** for more details.
Role: Service Delivery Manager - Network Infrastructure
➡️ 3 days work from Office
Office Location: 2300 Lakeview Parkway, Alpharetta, GA - 30009
Job Description
Role Summary:
The SDM - Network Infrastructure is responsible for end-to-end delivery management of large-scale network infrastructure programs, encompassing service operations, financial governance, and client relationship management. This role ensures operational excellence, contractual compliance, and strategic alignment with customer business objectives.
Key Responsibilities:
Client Engagement & Program Management:
· Regularly connect with client stakeholders to review service performance and drive agreed outcomes to internal visibility and client closure.
· Lead the planning, execution, and governance of complex network infrastructure programs (LAN/WAN, SD-WAN, Wireless, Data Center, Cloud Connectivity, etc.).
· Oversee multi-tower service delivery (Network Operations, Service Desk, Field Support, etc.) to meet SLAs and KPIs.
· Drive transformation and continuous improvement initiatives across service operations.
· Coordinate cross-functional teams, vendors, and service partners to ensure seamless execution.
· Act as the primary point of contact for client executives and stakeholders.
· Lead service review meetings, QBRs, and executive reporting sessions.
· Translate client business objectives into actionable technology and service delivery goals.
· Ensure transparent communication, trust, and long-term partnership with clients.
Escalation Handling:
· Lead the resolution of client escalations with speed, transparency, and accountability.
· Coordinate with internal teams to investigate root causes and implement corrective actions.
· Communicate effectively with clients during high-impact incidents, ensuring timely updates and resolution.
Service Performance & Operations:
· Govern incident, problem, and change management in line with ITIL v4 principles.
· Drive operational excellence through proactive monitoring, root cause analysis, and service automation.
· Define and track operational KPIs - availability, performance, MTTR, customer satisfaction, etc.
· Support operational readiness for new services, transitions, and migrations.
Governance & Reporting:
· Conduct regular service reviews with clients, presenting performance metrics, risks, and improvement plans.
· Prepare executive-level reports and dashboards for internal and client stakeholders.
Program Financials:
· Own program P&L, ensuring cost control, margin improvement, and forecast accuracy.
· Develop and track budgets, financial models, and billing/revenue schedules.
· Monitor resource utilization and optimize financial performance across service lines.
· Support contract renewals, change orders, and commercial negotiations.
Leadership & Team Development:
· Lead and mentor project and service delivery teams, fostering accountability and ownership.
· Promote a culture of collaboration, agility, and customer centricity.
· Partner with internal leadership to align on delivery priorities and strategic initiatives.
Skills & Qualifications:
· Bachelor's degree in engineering, Computer Science, or related field (Master's preferred).
· 10+ years of experience in IT infrastructure delivery or program management, with strong exposure to network technologies.
· Proven experience in client-facing roles within IT service delivery or managed services.
· Strong escalation management and conflict resolution skills.
· Excellent communication, stakeholder management, and leadership capabilities.
· Familiarity with ITIL framework; certifications like ITIL, PMP, or Six Sigma are a plus.
· Knowledge of Network and Compute technologies will be an added advantage.
· Bachelor's degree in IT, Business, or related field.
(EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Microland maintains a smoke-free workplace to ensure a healthy and safe environment for all employees.
Construction Productivity Systems Manager
Information technology manager job in Smyrna, GA
Allison-Smith Company is seeking a Construction Productivity Systems Manager to design, implement, and sustain a system that replicates manufacturing-level productivity within our construction operations.
This role will lead the development of standardized planning, resource management, and accountability frameworks that drive consistent, high-efficiency field production.
The ideal candidate is equal parts strategist and hands-on field partner - capable of analyzing production workflows, creating standardized task structures, and guiding crews through cultural and operational change.
Job Functions
Strategy/Planning
Production
Key Responsibilities
1. System Design and Development
Develop a comprehensive Field Production System rooted in Lean and manufacturing principles (standard work, takt planning, visual management, PDCA).
Create and maintain core tools and templates, including:
Daily Task Cards
Crew Scorecards
Weekly Production Dashboards
Takt Zone Plans and Flow Maps
Continuous Improvement Logs
Define standard work instructions and measurable performance benchmarks for major trade activities.
Collaborate with project teams to design workflow layouts, zone definitions, and sequencing aligned with production flow.
2. Implementation and Field Integration
Pilot the productivity system on selected projects; lead rollouts and provide on-site training to superintendents, foremen, and project managers.
Facilitate daily huddles and weekly performance reviews to embed the system in field culture.
Coach crews on production planning, goal setting, and visual accountability methods.
Establish data collection routines to measure productivity and track continuous improvement.
3. Performance Measurement and Continuous Improvement
Develop and manage the production performance dashboard, tracking metrics such as:
Labor productivity (units per labor hour)
On-time completion percentage
Crew utilization
Rework rates
Conduct root cause analysis for delays or inefficiencies and drive corrective actions.
Lead post-project reviews to extract lessons learned and continuously improve system design.
4. Cross-Functional Coordination
Collaborate closely with project management, field operations, safety, and logistics teams.
Integrate the production system into existing scheduling and procurement workflows.
Support preconstruction teams with productivity data for estimating and planning.
Work with HR/training teams to develop field training modules and certification paths.
Key Deliverables
Fully documented Production Playbook and rollout plan.
Standardized task and crew performance benchmarks.
Live production dashboard with field data reporting.
Pilot implementation results with measured productivity gains.
Training curriculum and onboarding package for field leaders.
Qualifications:
Education
Bachelor's degree in Construction Management, Industrial Engineering, or related field.
Lean Construction or Six Sigma certification preferred.
Experience
7+ years of experience in field operations, production planning, or process improvement.
Proven record implementing Lean or manufacturing-based systems in construction or fabrication environments.
Strong understanding of project scheduling, crew management, and construction workflows.
Skills and Attributes
Deep knowledge of Lean / Takt / Last Planner principles.
Strong analytical skills for workflow and data analysis.
Excellent communication and coaching ability across management and field levels.
Proficiency in Microsoft Excel, Power BI (or similar dashboard tools), and field management software.
Highly organized, pragmatic, and action-oriented.
Performance Metrics
Improvement in average field labor productivity (%).
Reduction in rework and downtime.
Adherence to planned takt flow (% of zones on schedule).
Field crew satisfaction and engagement with system adoption.
Sustainability of continuous improvement routines (weekly reviews, PDCA cycles).
Compensation and Reporting
Reports To: Executives
Location: Office and field-based with travel to project sites.
Compensation: Competitive salary + performance bonus + benefits
Why This Role Matters
This position will directly shape how Allison-Smith Company executes projects - moving from reactive, schedule-driven operations to a predictable, high-efficiency production environment modeled after world-class manufacturing. The successful candidate will not just manage processes but lead a transformation in how construction work is planned, performed, and measured.
Service Delivery Manager: Infrastructure
Information technology manager job in Alpharetta, GA
The Service Delivery Manager - Infrastructure oversees the delivery, performance, and lifecycle management of infrastructure services across the local region, collaborating closely with global IT teams. This role ensures reliable, secure, and cost-effective operation of servers, storage, networks, and related systems. The manager provides technical and operational leadership, drives service improvements, oversees vendors, manages budgets, and ensures adherence to ITIL-based processes and global governance.
Strong leadership, cross-functional coordination, and hands-on understanding of modern infrastructure technologies are required, with a focus on delivering stable, high-quality IT services to the business.
Essential Duties
Oversee end-to-end delivery and performance of regional IT infrastructure services (servers, storage, networking, cloud, security)
Manage infrastructure operations: monitoring, maintenance, capacity planning, lifecycle management
Provide leadership for server and storage platforms (NetApp & Veeam experience highly beneficial)
Ensure network reliability and performance, coordinate with global teams on design, maintenance, upgrades
Own core ITIL-based processes for the region (incident, problem, change, request, asset, service-level management)
Monitor service performance, produce service-level reports, drive continuous improvement
Coordinate and prioritize infrastructure projects and operational workloads across local and global teams
Act as primary escalation point for regional infrastructure and networking issues
Manage vendor relationships, contracts, support agreements to ensure quality service delivery
Develop, manage, and optimize infrastructure budgets; propose annual capital and operational expenditures
Ensure adherence to cybersecurity, data privacy, and compliance requirements
Collaborate closely with global IT teams to align with architecture standards, roadmaps, governance models
Prepare and deliver operational and project updates, documentation, presentations to leadership
Ensure infrastructure projects are delivered on time, within scope, and within budget
Manage on-call expectations and provide direction during critical incidents
Job Requirements
Bachelor's Degree in Information Technology, Computer Science, or related field
5+ years of experience in IT infrastructure management or similar leadership role
Strong technical knowledge: servers, storage (NetApp preferred), networking, Microsoft Teams calling, cloud environments (Azure/AWS), Virtualization (VMware), Backups (Veeam \ Snap Mirror), IT operations
ITIL certification required or strong ITIL process experience
Industry certifications (Azure/AWS, Network+ / CCNA, or similar) are a plus
Experience in shared services and global/virtual teams across time zones
Demonstrated leadership, team coordination, stakeholder management experience
Strong organizational and communication skills; ability to translate technical issues into business-friendly language
Strong analytical and problem-solving abilities; focus on service quality and uptime
Ability to prioritize tasks in a dynamic, fast-paced environment
Customer service-oriented approach to infrastructure delivery
20%+ travel expected, including some international travel
Occasional weekends, off-hours work, and limited on-call availability required based on project and operational needs
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Technology Program Manager
Information technology manager job in Dunwoody, GA
This role is hybrid and must be able to be on-site in the Dunwoody area 3 days/week.
This role provides strategic leadership and coordination for the transformation of our clients' Lifecycle Management Solution -a multi-year initiative designed to be industry-leading and accelerate their growth ambitions. The position ensures alignment across workstreams, manages risk, drives delivery against key milestones, and drafts executive reporting to keep senior leadership informed. The role supports the business team driving this transformation, which is critical to growth strategy. While there will be some interaction with Product teams, this is not a Product Manager role-the focus is on business transformation and strategic execution.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $65-75/hr. W2
Responsibilities
Strategic Support
Champion the bold, outcome-focused vision for the Lifecycle Management Solution.
Align workstreams to strategic commitments: product-centric mindset, value creation, and continuous evolution.
Focus on delivering measurable business impact (growth, owner experience, data-driven decisions).
Program Coordination
Oversee planning and execution of the phased transformation roadmap.
Coordinate cross-functional teams (Development, Investment Analysis, Legal, Marketing, Architecture & Design, Operations).
Ensure consistent adoption and integration of workflows across regions (AMER, EMEAA, GC).
Governance & Stakeholder Engagement
Coordinate and support governance activities across the program, ensuring effective communication and collaboration.
Facilitate engagement with working groups, technology leaders, and business team to align on priorities and resolve issues.
Help organize and support meetings, workshops, and forums to share updates, gather feedback, and drive progress.
Assist in maintaining alignment between different teams and stakeholders throughout the transformation.
Risk Management
Support the working group to identify, assess, and mitigate risks across all workstreams.
Monitor program adherence to budget, timeline, and quality standards.
Proactively address issues related to adoption, technology, and change management.
Reporting
Assist with preparing regular program reports and updates for leadership and governance forums.
Collect and organize information from workstreams and teams to support accurate reporting.
Help maintain records of progress against milestones and key deliverables.
Support the communication of status updates to relevant stakeholders.
Experience Requirements
10+ years in technology including at least 5 years as a Program Manager in enterprise environments
Experience supporting large-scale, multi-year transformation programs within a matrix organization.
Exceptional communication skills with a strong ability to craft and deliver executive-level storytelling through compelling presentations.
Expertise in design of program governance, risk management, and stakeholder engagement.
Proven ability to influence and drive alignment across stakeholders without direct authority, leveraging credibility, relationships, and persuasive communication.
Familiarity with product-centric delivery models and agile methodologies
Thrives in a fast pace, high energy environment.
Education Requirements
Bachelor's degree required (preferably in business administration, finance, computer information systems or related fields)
PMP certification a plus
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact ********************.
Job ID: JN -122025-104630
IT Hardware Installation Technician
Information technology manager job in Marietta, GA
TRC Talent Solutions is currently looking to fill a contract position with a company located in Marietta. This is an ongoing contractual position Monday-Friday 8-5pm. The ideal candidate will have prior hardware installation technician experience installing and configuring desktops, laptops, servers, printers, network devices, etc.
Key Responsibilities:
Hardware Installation: Install, configure, and deploy various IT hardware including desktops, laptops, servers, printers, network devices (routers, switches), and other peripherals.
Troubleshooting: Diagnose hardware issues and perform repairs or replacements as necessary. Troubleshoot connectivity issues and ensure optimal performance of installed hardware.
Maintenance and Upgrades: Conduct routine maintenance tasks such as cleaning, firmware updates, and hardware upgrades to ensure systems are operating at peak performance levels.
Documentation: Maintain accurate records of hardware inventory, installations, repairs, and configurations. Document procedures and technical specifications for reference purposes.
Compliance and Security: Ensure compliance with organizational policies, procedures, and security protocols during installations and maintenance activities. Implement security measures to protect hardware from unauthorized access or damage.
Customer Support: Provide technical support and guidance to end-users regarding hardware issues. Assist with user training on proper usage of hardware devices.
Qualifications:
Proven experience as an IT Hardware Installation Technician or similar role.
Solid understanding of computer hardware systems, components, and peripherals.
Proficiency in hardware installation, configuration, and troubleshooting.
Familiarity with networking concepts and protocols.
Ability to lift and move heavy equipment safely.
Excellent problem-solving skills and attention to detail.
Please no C2C candidates and candidates must live in the Atlanta area.
IT Functional Analyst - D365 Sales & Service
Information technology manager job in Smyrna, GA
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As a member of IT, you will work closely with the teams of business liaisons, business analysts, and other IT staff as needed for requirements gathering, understanding business priorities, and executing given tasks. This role is pivotal in bridging the gap between business needs and technology solutions, ensuring sales and service processes are optimized and aligned with best practices, and supporting the company's Microsoft Dynamics 365 implementation journey. The individual must work effectively with others and have a team-first attitude.
Primary Responsibilities:
Collaborate with stakeholders across sales and service teams, procurement, operations, and IT to elicit, analyze, and document business requirements.
Map current processes, identify gaps, and recommend improvements leveraging Dynamics 365 capabilities.
Translate business requirements into functional specifications.
Work closely with technical teams to design, configure, and test Dynamics 365 solutions that meet business objectives.
Participate in the end-to-end implementation lifecycle of sales and service projects, including system configuration, data migration, user acceptance testing, and go-live activities.
Develop user documentation and deliver training sessions to ensure smooth adoption of new processes and systems.
Act as a liaison between business users and IT, facilitating clear communication and managing expectations throughout the project lifecycle.
Monitor post-implementation performance, gather feedback, and propose enhancements to maximize the value of Dynamics 365 investments in the sales and service space.
Experience with other Dynamics 365 and Azure-related platforms and products, such as Power BI and PowerApps.
Additional Responsibilities:
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you must be highly organized, have proven experience as a Functional Analyst or Business Analyst, and a strong understanding of finance practices and processes. You should be familiar with Dynamics 365 Finance, Supply Chain, and/or Customer Engagement modules, and hands-on involvement in implementation is heavily preferred. The ability to both take direction and work with minimal supervision is required for this position as well.
Education/Experience:
Bachelor's degree in Business Administration, Information Systems, or a related field
Required Qualifications/Skills:
Must be highly organized with the ability to set priorities and be a team player with a team-first attitude
Proven experience as a Functional Analyst or Business Analyst in sales and service, customer-centric areas or ERP projects
Strong understanding of sales and service practices and processes
Familiarity or experience with Dynamics 365 Finance and/or Customer Engagement modules is preferred
Hands-on involvement in full-cycle Microsoft Dynamics 365 implementation (particularly Customer Engagement, Customer Insights, Supply Chain, Finance, or related modules) is also preferred
Familiarity with Microsoft Dynamics 365 platform
Proficiency in process mapping, requirements documentation, and solution design
Experience with data analysis and reporting tools is a plus
Proven abilities to take initiative and be innovative
Proactive in learning and highly self-motivated
Demonstrates commitment to customer satisfaction and ability to work in a collaborative team environment
Excellent organizational and project management abilities
Exceptional interpersonal, verbal, and written communication skills along with strong analytical skills required
Must be able to comprehend, speak and write the English language
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Pay
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
IT Project Manager
Information technology manager job in Atlanta, GA
Our client is seeking an IT Project Manager, for the management of multiple internal and external end to end technical projects such as software implementations and deployments, and Infrastructure projects, provide documentation, and processes while reinforcing defined infrastructure and software best practices. The Project Manager will assist with implementing process improvement, documentation management, organization, and project guidelines to ensure project follow through, timeliness, and accuracy. Able to run large projects with minimal oversight.
Core Competencies for the Project Manager
Communication to collaborate often and follow-up with and support engineering management
Attention to Detail to review incoming emails, timelines, resources, and process alignment
Organization of daily project elements garnered in meetings that need to be planned and organized
Flexibility to adapt to changing program demands
Data Visualization Creation and Analysis that comes in the form of dashboards and data to help understand velocity
Responsibilities of the Project Manager
Collaborate with other project managers, clients, vendors, and engineering teams on various projects, presentations, and meetings.
Understand Agile practices and use them in a hybrid organization to facilitate project tracking in a traditional project schedule and use Kanban and Scrum practices with development and engineering teams.
Provide attention to detail to internal and external email communications to analyze in order to produce relevant and valuable responses to maintain organizational relationships and project visibility.
Identify relevant audiences for meetings, ensuring thorough meeting preparation and creating project charter and kick off presentations that provide information such as business driver, targeted audience, communications plan, scope, project phases, and next steps for planning project schedule activities with technical teams.
Conduct meeting analysis that results in facilitation of routine meetings/ceremonies to track projects and maintain project boards and dashboards using Jira and ServiceNow.
Understand when and how to escalate to other groups when necessary.
Consistently maintain project status, update project roadmaps, and adhere to defined project structure standards with the integrated tool stack provided.
Ability to draft process and 'how to' documentation.
Assist with identifying project constraints, risks, inefficiencies, and areas where processes can be improved and/or reinforced.
Reinforce agreed upon priorities, policies, and team best practices.
Utilize project management software i.e., SharePoint Project Template, Jira, Confluence, ServiceNow, Project Online, etc.
Maintain, update, and archive project documentation.
Familiar with all functions of Outlook including alert functions and the ability to schedule meetings utilizing the Scheduling Assistant.
Generate and archive notes from project meetings that add value to management decision-making
Ensure communication channels are made available for all projects to enable adequate communication and escalation process among project team members.
Experience required for the Project Manager
5 plus years of project management in technology
Some college experience or applicable certifications (preferred) or college degree (preferred)
Highly proficient in writing and editing
GIS project experience is a plus
Utilization of project management software i.e., SharePoint Project Template, Jira, Confluence, ServiceNow, Project Online, etc.
Technical Program Manager
Information technology manager job in Atlanta, GA
We are seeking a dedicated Technical Program Manager to join our dynamic team. This individual will play a crucial role in managing and executing our innovative data management software platform. The ideal candidate should possess strong technical acumen, exceptional communication skills, and a commitment to delivering successful projects.
Must-Have Qualifications:
U.S. Citizenship: Required to access CodeMettle systems.
Active Secret Clearance: Mandatory for the position.
Travel Availability: Must be willing to travel up to 25% of the time.
Travel Locations:
Washington, D.C
San Diego, CA
Austin, TX
Seattle, WA
New York, NY
Communication Skills: Excellent written and verbal communication skills are essential.
Preferred Qualifications:
Experience in managing data software programs and flexible data management platforms.
Familiarity with the following technologies:
Web Content Management: Umbraco CM
Source Code Management: GitLab, JFrog
Programming Languages: CSS, Go (Golang), Java, JavaScript, Jython, PHP, Python, SQL, TypeScript
Other Software: Scala, Cloudflare, Selenium
PMP certification is highly desirable, although not mandatory.
Interview Process
First Round: A 30-minute video call with Chuck, VP of Operations.
Second Round: 1 to 1.5-hour interview with the Program Management team, including 2 Senior Program Managers, 1 Director of Programs, and 1 Director of Engineering.
Final Round: An additional 1 to 1.5-hour interview may be conducted in person at the CodeMettle office.
Recruitment Considerations
Remote vs. Hybrid: While the states a hybrid role in Atlanta, remote options are available. Candidates from the Atlanta area are preferred, and travel will still be required at 25%.
Onsite Days: Travel requirement of 25% applies, even for remote hires.
Project Focus: The role will focus on developing data software programs, as noted in the job description: "CodeMettle provides a flexible data management software platform."
Additional Information
Bonus Structure: This position is eligible for an annual bonus of up to $10,000, contingent upon personal and company performance.
Hiring Timeline: We aim to keep the hiring process streamlined, typically requiring no more than 3 interviews. If the final interview goes smoothly, an offer can be extended within 24-48 hours.
Data Governance Manager
Information technology manager job in Alpharetta, GA
Lead and implement data governance within the company's Google Cloud environment, focusing on Google Cloud Dataplex and Data Catalog, ensuring data quality, security, compliance, and effective utilization to support decision-making and operational efficiency.
Key Responsibilities:
Framework & Standards: Develop and enforce a scalable data governance framework, including policies, standards, and best practices to ensure data quality, integrity, and compliance.
Data Quality & Metadata: Monitor data quality, resolve inconsistencies, and manage metadata using Dataplex and Data Catalog; maintain business glossaries and data dictionaries.
Collaboration & Stewardship: Partner with business units, IT, and leadership to promote data governance, establish stewardship programs, and ensure accountability.
Reporting & Training: Track governance KPIs, support audits, and provide training on data governance principles and best practices.
Required Skills & Experience:
Experience in data governance, management, or related fields.
Hands-on with GCP, specifically Dataplex and Data Catalog.
Strong understanding of data governance principles, compliance, and best practices.
Proficiency in SQL, data modeling, and data warehousing concepts.
Excellent analytical, communication, and collaboration skills.
Preferred:
Experience in energy or pipeline industries.
Relevant data governance or GCP certifications.
Project management experience.
IT Project Manager
Information technology manager job in Atlanta, GA
Project Manager (IT) - Contract
📅 Duration: 6+ Months
About the Role:
We're looking for an experienced IT Project Manager to lead multiple technical projects, ensuring timely delivery and adherence to best practices. This role involves managing documentation, processes, and project guidelines while collaborating with engineering, vendors, and stakeholders.
Key Responsibilities:
Manage end-to-end technical projects with minimal oversight.
Coordinate with teams using Agile, Waterfall, Kanban, and Scrum methodologies.
Maintain project dashboards and boards in Jira, ServiceNow, SharePoint, Confluence.
Prepare project charters, kick-off presentations, and status reports.
Identify risks, constraints, and process improvement opportunities.
Required Skills:
3-5 years of IT project management experience in enterprise environments.
Strong organizational, communication, and documentation skills.
Familiarity with project management tools (Jira, ServiceNow, SharePoint).
Ability to manage large projects independently.
Preferred:
College degree or relevant certifications.
Experience with contractual scope extraction and data visualization.
Local candidates only.
Hybrid schedule with flexibility for onsite work in Midtown Atlanta.
Regards,
Ashish Lal | Talent Acquisition Manager
Charter Global Inc | *****************************
Email: *************************
LinkedIn: ASHISH K LAL | LinkedIn
One Glenlake Parkway | Suite 525 | Atlanta, GA 30328
Information Technology Project Manager
Information technology manager job in Alpharetta, GA
Mid-Level Project Manager - Contract - Hybrid - Alpharetta, GA - $42/hr.
Pay Rate: $42-45/hr. (W2)
Experience: 4+ years
Eligibility Requirements
No C2C
No third-party submissions
No sponsorship now or in the future
******Local candidates only******
Role Overview
The Project Manager will lead projects within one or two business segments and coordinate across shared services including Software Development, Information Security, IT, Customer Service, and Training. This role manages moderately complex projects, standard and custom project plans, and works closely with internal and external stakeholders.
Responsibilities
Plan, execute, and monitor projects including scope, schedule, and budget
Identify risks and issues, escalating as needed
Collaborate with cross-functional teams and external partners
Manage estimates, project sizing, billing accuracy, and budget tracking
Resolve conflicts and manage scope changes
Optimize delivery costs and identify value-added service opportunities
Partner with Legal, Finance, and Procurement on contracts and budgeting
Top Skills Needed
Strong organizational and follow-up skills; managing audits, deliverables, and deadlines
M&A or integration experience preferred (integration of ~200 employees)
Ability to translate between technical and business stakeholders
Qualifications
4+ years of relevant project management experience
Strong understanding of project management methodologies
Works independently with minimal supervision
Preferred
PMP or equivalent certification
Network Specialist
Information technology manager job in Alpharetta, GA
Akkodis is seeking a Network SME Engineer for a Contract job with a client in Alpharetta, GA. Ideally looking for applicants with a solid background in the networking as SME with CCIE Lab certification would be mandatory. And Ansible would be big plus.
Rate Range: $65/hour to $75/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Network SME Engineer's Roles & Responsibilities:
- Candidate's focus will be developing solutions which involves Campus, DC network and Cloud with IPV4/IPV6.
- Candidate would be required to identity various communication scenarios between end and edge devices and create and execute and/ or oversee the testing of data gathering, aggregation, and analytics capabilities.
- The successful candidate would have a deep understanding and hands on experience with IPV4/IPV6 environment, strong knowledge on the Networking Routing and switching, Complex BGP, OSPF troubleshooting and also good experience in migrations.
Experience Required:
- Minimum 12 yrs of relevant experience in enterprise network environment/customers
- Strong in Routing & Switching. Proficiency in routing protocols
- Troubleshoot overall networking and network connectivity to IoT devices/sensors
- Knowledge on Cisco ISE, TACACS, DNS/DHCP Functioning are important
- Cisco certification- CCIE Lab Certification is mandatory (Routing & Switching or Service Provider).
Technical/Functional Skills:
- Networking (Routing and Switching), Cloud and IPV6
- Excellent Knowledge of Network protocols BGP, OSPF, Spanning Tree protocol, Multicast
- Design and troubleshoot Cisco, Arista Network platforms and protocols
- IP Routing Platforms: ISR, ASR1K, ASR9K, Catalyst 9K, Nexus9K
- Multicast: IGMPv2/v3, PIM, Static RP, RP-Anycast
- Overlay technologies like IPSEC, DMVPN, VXLAN
- Cabling and optics 10/25G/40G/50G/100G - Break out cables, break out panels.
- Ansible knowledge is a huge plus
- IPV6 Experience
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
IT Project Manager (Managed Service Provider)
Information technology manager job in Duluth, GA
We are a growing Managed Services and Cloud provider investing heavily in scale, process, and leadership development. We are hiring an IT Project Manager (Managed Service Provider) to own client onboarding and support operational initiatives as the business continues to expand.
This is a hands off role that requires prior hands on MSP experience. You will manage scope, timelines, and execution while guiding engineering teams, not performing the technical work yourself.
What You Will Do
• Own and improve the client onboarding process for new site buildouts
• Manage project scope, timelines, and coordination across teams
• Evolve onboarding playbooks to be more repeatable and scalable
• Support infrastructure and cloud projects from planning through delivery
• Partner closely with leadership to bridge planning and execution
What You Bring
• MSP background with previous hands on technical experience
• Experience as a systems or project engineer prior to moving into project work
• Strong understanding of MSP onboarding and project delivery
• Organized, clear communicator with strong process ownership
Pay and Benefits
• $90k to $100k base salary
• Medical and dental insurance
• 401k with match
• Generous PTO and holidays
• Hybrid work option after onboarding
Information Technology Project Manager
Information technology manager job in Alpharetta, GA
Our client in the financial services industry is looking for an IT Project Manager to join their team!
Pay: $37-$41/hour W2
Here is what you will be doing:
Manage IT integration projects in an merger and acquisition environment
Coordinate with software development, information security, and customer service teams
Identify project issues and escalate them to the leadership team as needed
Collaborate with internal functional areas and external stakeholders
Create and manage project plans using simple to moderately complex customizations
Maintain project documentation with or without standard templates
Here is what our ideal candidate has:
4+ years of relevant project management experience
M&A integration experience is strongly preferred
Organizational skills to manage technical requirements, audit deliverables, and deadlines
Technical-business bridge skills to translate between technology and business stakeholders
Bachelor's degree or equivalent professional training and work experience
PMP certification or equivalent is preferred