Information technology manager jobs in Ramapo, NY

About Us The Nu-Age Group, a nationally recognized Managed Services Provider with 28+ years of excellence, is seeking a highly skilled Service Desk Manager to lead our Service Desk operations. This role is responsible for delivering world-class support, driving best-in-class service delivery practices, maintaining accountability across the team, and ensuring our clients experience exceptional responsiveness, communication, and technical resolution. The ideal candidate brings strong leadership, deep MSP operational knowledge, and expert-level understanding of ConnectWise, RMM technologies, and metrics-driven management Role The Service Desk Manager will oversee the daily operations of Nu-Age's Service Desk team, ensuring timely, high-quality technical support for clients across multiple industries. This role is responsible for managing Service Level Agreements (SLAs), optimizing incident response, mentoring technicians, and continuously improving service delivery through process refinement and data-driven performance insights. The ideal candidate is based in the Tri-State area (NY, NJ, CT), a hands-on leader with strong communication skills, a passion for customer satisfaction, and is experienced in a Managed Services Provider (MSP) environment. This role will serve as the client facing and the primary point of contact when clients are seeking assistance and will act as a liaison between client and Nu-Age. The position requires strong technical troubleshooting abilities, excellent communication, organization, interpersonal skills, and a proactive, service-oriented approach to supporting daily IT needs. The role is a full-time, six-month contract. The position has for career growth for the candidate who delivers success in the role. Responsibilities Leadership & Team Management Lead, mentor, and develop Level 1-3 technicians and dispatchers to uphold Nu-Age's customer service and technical excellence standards. Foster a culture of continuous improvement, accountability, and proactive problem-solving. Provide coaching, performance evaluations, and professional development plans. Oversee scheduling, workload distribution, and escalation processes. Service Desk Operations Own daily Service Desk operations ensuring SLAs, KPIs, and client expectations are consistently met or exceeded. Oversee ticket flow, dispatch, prioritization, and escalation using MSP best practices. Ensure adherence to HDI (Help Desk Institute) standards and ITIL-aligned processes. Participate in client meetings as a service delivery leader and subject-matter expert. ConnectWise & MSP Tooling Expertise Manage and optimize ConnectWise Manage and ConnectWise Automate (RMM) environments. Maintain and enhance monitoring, alerting, patching, scripting, and automation standards. Ensure documentation accuracy within ConnectWise, IT Glue, and operational platforms. Develop and maintain BrightGauge dashboards and metric visualizations. Metrics & Performance Management Build and track KPIs including SLA compliance, CSAT, First Response, MTTR, backlog, and ticket hygiene. Conduct weekly, monthly, and quarterly performance reviews using analytics-driven insights. Identify trends, recurring issues, and opportunities for automation and process improvement. Client Experience & Communication Serve as an escalation point for clients with a calm, clear, and professional communication style. Ensure consistent, timely, and high-quality client updates on requests and incidents. Collaborate with vCISO, Professional Services, and Account Management teams to support client success. Technical Expertise Required: · Strong proficiency with ConnectWise Manage, ConnectWise Automate (RMM), and industry-standard MSP tools. · Strong knowledge of Microsoft technologies: o Windows Server o Active Directory / Azure AD o M365 administration o Endpoint management · Solid understanding of MSP-based ticketing, monitoring, automation, and escalation workflows. · Experience with BrightGauge reporting and dashboard creation. · Understanding of networking fundamentals, system monitoring, patch management, and endpoint security tools. · VMware administration experience · Cisco networking experience (switches, firewalls, Meraki preferred) · ITIL or HDI certification (or equivalent) · Experience working in a fast-paced MSP environment Qualifications: • 5+ years of Service Desk or IT operations experience within an MSP environment. • 2+ years of leadership or supervisory experience. • Proven track record of operational excellence and team performance improvement. • Strong written and verbal communication skills with a customer-focused mindset. • Ability to manage multiple priorities and perform effectively under pressure. Compensation and Benefits • 1099 Consultant - Full Time On-Site • Hourly Rate-$35.00 paid bi-weekly • Candidate will be on a probationary period of approximately six (6) months • Monday through Friday • Candidate will not be entitled to any other company benefits IE-health insurance, 401k, etc. Our Vision Partnership - We believe in the power of long-lasting partnerships, providing our clients with high-quality service and sustainable solutions which help them achieve their objectives. Accountability -We obtain superior results by challenging and proving ourselves every day to deliver on our promise of exceeding the client's high expectations. Integrity - A commitment to honesty, fairness, and trust worthiness. Empowerment - A team that carries out the values and vision of NAG with the authority to be decisive. Thoughtful creativity - Continually examine our people, processes, and technology to provide unique, creative, and efficient solutions that meet evolving challenges. Transparent Communication - A consistent willingness to engage in tough conversations with subordinates, peers, customers, vendors, and business partners through openness and respect. Teamwork - Strive for a sense of comradery while working together to achieve common goals of the team, clients, and NAG. The Nu-Age Group is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Required Education & Experience:Bachelor's degree in business, Information Technology, Computer Science or related degree with 5+ years of experience as an IT Project Manager. Additional years of experience may be considered in lieu of degree. Previous Infrastructure project management required, particularly with SD WAN, Network segmentation, SASSE, etc. Experience with a product selection process required (RFI, RFP, etc). In-depth Project Management experience handling Project Financials, Schedules, Scope, and Testing with strong communication / presentation skills Solid understanding and previous experience of Project Management and Project Management Office processes and procedures required Working knowledge of Microsoft Project, Primavera P6, Smartsheet or similar project management tool Ability to build and maintain relationships, partnerships, and external networks Ability to work independently, with minimal supervision and work effectively in a collaborative team environment while keeping the team informed Excellent customer-facing skills

A financial firm is looking for a Head of Enterprise Technology PMO to join their team in Jersey City, NJ. Compensation: $175-190K No visa sponsorship; U.S. Citizens or GC Holders only 5 days onsite/week in Jersey City, NJ No relocation; Candidates must be local Responsibilities: Operate demand intake and prioritization; maintain a single, ranked cross‐tower portfolio and run capacity and dependency management. Track and report project and program status, including timelines/schedule, scope, budget and forecast vs. actuals, risks and issues, assumptions, and dependencies; prepare Monthly and Quarterly Business Reviews. Lead FinOps; showback/chargeback, tagging hygiene, rightsizing, commitment coverage, and unit cost metrics. Oversee vendor and contract operations: vendor segmentation, QBRs, Service Level Agreements / Service Level Objectives. Publish executive dashboards and clear narratives for decision‐making. Coach tower leads on outcome‐based roadmaps and Objectives and Key Results (OKRs); drive consistent definitions of status, risk, readiness, and value. Lead a small PMO team as a player-coach to deliver portfolio, financials, risk & governance, and vendor outcomes. Qualifications: 10-15+ years across PMO/portfolio management, Technology Business Management / FinOps, and governance in complex technology organizations; financial services or other regulated industries preferred. FinOps experience with cloud unit economics and optimization levers; familiarity with TBM frameworks is a plus. Expertise with ServiceNow (PPM/ITSM), Jira, ERP/GL reporting, and cloud cost management tools. Strong commercial acumen (contracts and pricing), vendor segmentation, and QBR leadership. Strong written and verbal communication. Demonstrated experience with senior stakeholder engagement. Experience establishing a single, ranked portfolio across multiple technology towers. Demonstrated success improving forecast accuracy to ±3-5% and publishing trusted unit economics. Familiarity with audit and regulatory expectations relevant to investment management. Portfolio Management Professional or other relevant Project Management Institute certifications would be a plus.

Key word - look for Epic PM who can lead Epic initiatives with Infra background. A successful Project Manager for the initial 6+ month build-out phase will have general enterprise technology project management experience, supplemented by the following specific, critical skills and domain knowledge Complex Hybrid Cloud Infrastructure Delivery: Demonstrated experience managing large-scale Azure cloud deployments, including networking (VNets, ExpressRoute, VPNs, Load Balancers, Firewalls) and compute (VMs, Storage). Deep familiarity with multi-region Azure architectures for the purpose of Disaster Recovery (DR). Proven track record managing the infrastructure build-out for large Azure-based VDI deployments (e.g., Citrix on Azure, Azure Virtual Desktop), preferably for thousands of concurrent users. Experience managing complex Wide Area Network (WAN) projects connecting hundreds of sites. Specific experience with SD-WAN rollouts and "local internet breakout" strategies is highly desirable. Extensive experience managing infrastructure projects for large-scale Epic deployments. This includes a deep understanding of Epic's technical requirements, its ecosystem of environments (PRD, DR, TST, etc.), and the validation processes required for go-live within a regulated healthcare context (HIPAA). Knowledge of projects where Infrastructure as Code (IaC) principles were used (e.g., Terraform, Packer). Demonstrated ability to navigate complex enterprise governance, including architectural review boards, security sign-offs, and formal change control processes using standard ITSM tools (e.g., ServiceNow, Jira).

About the Team: Our D&T Business Solution Team's mission is to leverage technology to solve business challenges and drive organizational success. We deliver forward-thinking, scalable solutions that empower our partners to achieve their strategic goals. Through close collaboration, innovation, and continuous optimization, we enable our business partners to maximize the value of our technology ecosystem. About the Role: The Senior Manager, Business Solutions - Marketing Technology is a dynamic and adaptable leader within the D&T team, responsible for overseeing the development and implementation of Marketing Technology solutions that align with strategic business initiatives. This role requires a deep understanding of marketing processes and applications, and the ability to apply technical expertise to solve complex problems. The Senior Manager, Business Solutions - Marketing Technology will be leading the implementation of large-scale MarTech solutions, managing project timelines, budgets, vendors, and resources, and evaluating emerging technologies to enhance business processes. The ideal candidate will have a strong track record of delivering successful projects and driving change within a dynamic business environment. TLDR: This role delivers outstanding experiences through digital solutions, project management excellence and strong business partnerships. Key Responsibilities: Strategic Partnership & Leadership Serve as the primary technology partner to the Marketing organization, translating business strategies into scalable MarTech solutions. Align local and global stakeholders on technology priorities and roadmaps. Build visibility and trust through proactive communication and transparent governance. Partner with business leaders to drive adoption, enablement, and change management. Solution Ownership & Delivery Lead the planning, design, and implementation of mid-to-large-scale marketing technology initiatives. Oversee platform development, integrations, and lifecycle management across CDP, CRM, CMS, DAM, and personalization tools. Manage project scope, budget, and timelines while mitigating risks and removing blockers. Ensure solutions deliver measurable impact on marketing performance, consumer engagement, and operational efficiency. Technology Enablement & Optimization Evaluate emerging technologies and recommend solutions that enhance marketing capabilities and data maturity. Drive continuous improvement of existing systems, ensuring interoperability, compliance, and scalability. Collaborate with Global D&T to align on global platform strategies, security, and data governance. Vendor & Stakeholder Management Manage key vendor relationships and contracts, ensuring delivery excellence and ROI. Partner with IT delivery teams, external consultants, and system integrators to execute initiatives effectively. Communicate platform performance and roadmap progress to senior stakeholders and leadership. Team & Capability Development Coach and mentor junior team members or project leads, fostering technical curiosity and business acumen. Champion best practices in agile delivery, project governance, and data-driven decision-making. Foster a culture of innovation, collaboration, and continuous learning across the D&T-Marketing interface. Basic Qualifications/Requirements: Bachelor's degree in business administration, Marketing, or a related field. 7-10 years of experience in marketing technology, digital transformations, or related roles. Demonstrated success leading complex, multi-stakeholder projects with measurable business impact. Strong understanding of marketing processes, consumer data management, and technology integration. Hands-on familiarity with tools such as Salesforce, CDPs, CMS, DAM, and personalization platforms. Proven ability to manage vendors, budgets, and cross-functional teams. Strong communication and influence skills; able to translate technical concepts into business outcomes. Preferred Qualifications: MBA or Master's degree preferred. PMP, Agile, or Product Owner certification. Experience in working in global or matrixed organizations. Familiarity with data privacy, consent management, and marketing analytics. Soft Skills: Strategic Thinker: Connects technology strategy to business growth objectives. Influential Partner: Builds alignment across technical and non-technical stakeholders. Change Agent: Drives adoption and champions innovation. Customer-Centric: Keeps consumer and marketer experience at the core of every solution. Analytical: Uses data to drive decisions, improvements, and accountability. Compensation & Benefits: Base Salary Range: $140,000 - $160,000 + Annual Bonus Benefits - Medical/Dental/Vision + Matching 401k Plan Vacation - 20 Days Paid Vacation & Unlimited Wellness Days $200 Monthly Beverage Allowance HEINEKEN Behaviors Connect Shape Develop Deliver Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, age, or any other basis protected by law. This position is not available for visa sponsorship. This position is not eligible for relocation assistance.

**NO 3rd Party vendor candidates or sponsorship** Role Title: IT Project Manager Client: Technology, software, and IT services industry Employment Type: Contract Duration: 3 month contract with extensions Preferred Location: Remote, must work EST hours. If someone is local to Ramsey, NJ - would be preferred but open to remote Role Description: We are seeking a Project Manager with SAP Basis knowledge to help stabilize operations ahead of an upcoming IT audit. This role focuses on project coordination, Jira task management, and daily oversight; not hands-on technical work. The Project Manager will work closely with the SAP Basis leadership team to ensure workflows are organized, tracked, and audit-ready. Key Responsibilities: Manage daily task tracking and maintain updated status reporting within Jira. Lead daily stand-ups and weekly updates for onshore and offshore team members. Ensure adherence to SOPs and support audit readiness activities starting in January. Collaborate closely with the Basis Manager to keep workflows aligned with project objectives. Provide day-to-day project oversight to reduce managerial load on senior team members. Identify and resolve workflow or communication gaps affecting project delivery. Communicate effectively using SAP Basis terminology to align technical and non-technical stakeholders. Requirements: 5-7+ years IT project management experience Experience with Jira task boards, updates, and progress reporting. Skilled at managing daily stand-ups and coordinating teams across time zones. Highly organized, detail-oriented, and able to drive operational stability. Plusses: Ability to understand and speak SAP Basis terminology (not a hands-on technical role) Strong project management experience supporting SAP Basis or similar infrastructure teams

We are actively seeking a dynamic and seasoned Senior Development Project Manager for our Development team. The ideal candidate will be a strategic thinker, problem-solver, and a team player with a deep understanding of financial underwriting and project management. Key Responsibilities: Oversee the preparation and review of detailed financial underwriting, feasibility studies, and investment analyses for new and existing projects; provide executive-level recommendations on deal structure and financial strategy. Implement and coordinate all tasks required to close on acquisition, construction, and permanent financing. ·Serve as the primary point of contact for financial institutions, public agencies, attorneys, title companies, architects, contractors, and community partners to ensure successful collaboration and project execution. Provide project management during construction, including preparing requisitions, tracking expenditures, and maintaining project documentation. Review and approve construction progress reports, meeting minutes, and project correspondence to maintain transparency and accountability with senior leadership and key stakeholders. Collaborate with internal design teams and external architectural and engineering consultants to maintain project schedules and budgets. Work closely with the Construction team on projects where the organization serves as both developer and general contractor. Oversee major capital improvement projects for existing real estate developments, incorporating sustainable and energy-efficient design practices. Assist with the preparation of RFPs, RFQs, and subsidy applications for funding and development opportunities. Support the identification and evaluation of new development sites, including feasibility and predevelopment analyses. Maintain compliance with all regulatory, financial, and organizational requirements throughout each project. Ensure that all projects are delivered on time, within scope, and within budget. Provide guidance and mentorship to junior development staff, fostering professional growth, accountability, and collaboration within the team Qualifications: Bachelor's degree in real estate, finance, construction management, or related field. Prior work experience in the field of housing development. Minimum of 5 years of experience in real estate development, construction, or related industry. Experience with low-income housing tax credits (LIHTC), underwriting, project management, modeling, submittals, and preconstruction. Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint. Strong attention to detail, organizational skills, and ability to work independently. Knowledge of government regulations related to real estate development and construction. Relevant Skills/Abilities: Excellent written, oral and presentations skills. Ability to analyze large datasets and draw meaningful conclusions using statistical methods and modeling techniques. Capable of conducting thorough market analysis to assess feasibility and identify risks. Innovative thinking to tackle challenges in project planning and execution. Strong analytical and critical thinking skills to address challenges in data integrity, integration, and process improvement. Works independently and can manage multiple projects simultaneously. Good teamwork and collaboration skills. Excellent communication skills for presenting complex data to stakeholders. Working Conditions: You will be based in the corporate headquarters in Yonkers, New York with travel to various project worksites.

We're looking for a Retail Security Systems Manager to join our team and oversee the security of our growing network of over 1,500 retail stores. In this role, you'll be responsible for the full lifecycle management of our proprietary alarm system. We're a highly technical company that monitors our own systems, so you won't be dealing with third-party vendors. Instead, you'll be the expert, ensuring our systems are not only running smoothly but also evolving to meet our needs. This is a unique opportunity to directly impact the security of our stores and the safety of our employees. Responsibilities: System Management: Be the subject matter expert for our in-house security system, ensuring it's operating optimally across all 1,500+ locations. Expansion & Implementation: Manage the rollout of the alarm system to new stores as we continue to grow. Performance Monitoring: Proactively monitor system health and resolve any issues to minimize downtime. Data & Analytics: Use system data to generate analytics and identify potential security vulnerabilities or trends. You'll work with other teams to turn this data into actionable insights that improve our overall security posture. Troubleshooting: Provide high-level support to our field teams for any system-related issues. Process Improvement: Develop and refine processes to streamline system management, maintenance, and expansion. Qualifications: A strong background in managing large-scale alarm or security systems. Experience with data analysis and the ability to turn raw data into meaningful insights. Excellent project management skills and the ability to manage multiple projects at once. Strong problem-solving skills and a proactive approach to system maintenance. A high degree of technical proficiency with security hardware and software. Great communication skills, with the ability to explain complex technical concepts to a non-technical audience. Mavis Discount Tire is an Equal Opportunity Employer Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived membership in any category or status protected by applicable federal, state or local law. Where appropriate, Mavis may provide reasonable accommodation, in order for an otherwise qualified individual to perform the essential functions of the position. Mavis does not seek salary history information from applicants.

Data Center Hardware/Operating System Technician (Consultant) ONSITE ROLE, NEED LOCAL CANDIDATES MULTIPLE POSITIONS!! onsite, Should be flexible to work onsite at any one of these locations (Rotational) Duration: 12 Months Contract Skills: Unix/ Linux, Networking, CCNA (preferred, not mandate) W2 Need candidates authorized to work for any employer; cannot sponsor MULTIPLE POSITIONS Experience: 1 year Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading. Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence. Job Shifts: First shift (day), second shift (afternoon), third shift (night), along with weekend hours We'll trust you to: Learn and understand the data center site in order to manage events that put our critical systems at risk Organize people, communication and knowledge to support problem follow-up and data center activity Perform activity impact and risk assessment along with service notification at the appropriate level of awareness Maintain accuracy of documentation and recorded details of physical assets and connections Detect, investigate, and drive operating system issues affecting production equipment availability Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation You'll need to have: Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files Ability to prioritize work including active data center service and projects in flight Knowledge of Layer2 and 3 network concepts Desire to learn and take ownership of personal development Passion for educating others and improving our team capabilities The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail The ability to perform physical activities including walking, lifting, and climbing a ladder We'd love to see: Desire to lead people, projects and problem investigation Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling Hands-on experience replacing server and network hardware Familiarity with reporting tools including Grafana and Splunk Awareness and some exposure to programming or scripting Networking experience with sound knowledge of Cisco IOS and JunOS

Our client (a world leading hedge fund) seeks an experienced hands-on Data Center Manager to oversee their multiple data sites in NY Metro Area (position is located in NJ). Responsibilities: - Oversee the operations and capacity of data centers - Offer mentorship and guidance to technicians and other team members to foster their professional growth - Construct, deploy, and resolve issues with servers, storage systems, network devices, and copper/fiber cabling - Introduce improvements to procedures and protocols - Coordinate daily tasks and workflows - Aid in forecasting future site needs - Manage vendor relationships Requirements: - A minimum of 8 years of expertise in overseeing data center operations and leading teams - Proficiency in building, deploying, and troubleshooting servers, storage systems, network devices, and copper/fiber cabling - Demonstrated aptitude in project management and successful delivery of projects - Proven ability to effectively manage vendor relationships and drive positive outcomes - Exceptional problem-solving skills and meticulous attention to detail

A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. ************************** Job Description Position Purpose: We are seeking an experienced Director Technology Services for our Municipal Water Regulated DB&T team, to lead the strategy, implementation & support of our cloud & integration platform and Automation. The successful candidate will also be responsible for developing and executing forward-thinking technical strategies while driving innovative solutions, aligning IT initiatives with business goals, creating & implementing technology roadmaps to guide our digital transformation efforts and lead initiatives of our AI adoption. This position requires a deep understanding of technology and its business applications. The ideal candidate will be able to balance long-term vision with practical, implementable solutions to drive the organization's technological advancement. This position facilitates collaboration within VNA as well as between VNA, the Group, Water Tech, BUs and other zones for technical assistance, technology evaluations, and implementation of optimization initiatives with focus on copy and adaptation opportunities. Primary Duties/Responsibilities: Technology Strategy Oversee the definition and development of core technology architecture to support the enterprise strategic vision, including the development of a medium/long-term strategic technology roadmap. Oversee the definition and development of integration architecture standards and ensure consistency and alignment with Group integration architecture and C4E standards. Drive technology transformation to the internal business customers, and advance seamless integrated digital experiences for both internal and external customers. Develop and deliver automation strategy, including but not limited to expanding RPA footprint. Deliver a strategic plan to utilize MW DB&T solutions both to support internal needs for better operational and market insights and create opportunities for performance enhancement. Develop strategies for and lead technological programs with significant impacts on the broader organization. Influence BU and ExCom management with their digital roadmaps. Study current and new industry trends, technologies, and software development Align with Group technology strategy as it is applicable to MW scope. Work with peers across MW DB&T, VNA, MW T&P, and globally to share best practices to Copy and Adapt. Technology Health Analyze current technology landscapes and identify areas for improvement, optimization, and innovation. Study information processing systems to evaluate the effectiveness and make recommendations for improvement. Drive enterprise cost savings through automation, infrastructure enhancements, and implementation of market best practices (ex. FinOps). Lead efficient team operations that promote modernization and upgrades of MW DB&T and BU/Domain systems. Tech Office Management Prepare and deliver technology-centric presentations for the BU and ExCom management. Contribute to the yearly budget process and prioritization processes as relevant to MW DB&T technology. Encourage a dynamic, skilled technology workforce. Conduct performance evaluations and career planning with MW DB&T staff that are timely and constructive. Mentor staff members to ensure their goals align with BU/Domain goals and the staff members' personal development goals. Work Environment: This will be a hybrid role located in either Paramus - NJ, Milwaukee - WI, Delaware or Boise - ID. Qualifications Education/Experience/Background: Bachelor's or Master's degree and at least 10 years of relevant experience building technology environments and setting strategies. Managing of multiple teams and projects. A track record of bringing technology-enabled efficiencies to organizations. Knowledge/Skills/Abilities: Strategic Leadership: Demonstrated ability to develop and execute long-term technical strategies aligned with business objectives and industry trends. Technical Expertise: Deep knowledge of technologies, standards, and best practices across Water, Waste, and Energy sectors. Business Acumen: Strong understanding of industry dynamics, market trends, and ability to translate technical initiatives into business value. Communication Excellence: Superior ability to articulate complex technical concepts to diverse stakeholders and deliver impactful presentations. Innovation Management: Proven capability to identify, evaluate, and implement emerging technologies and drive technological advancement. Stakeholder Management: Expert relationship-building skills with ability to influence and collaborate across all organizational levels. Project Leadership: Experience in managing complex technical initiatives and driving successful, measurable outcomes with advanced problem solving capabilities. Analytical Thinking: Strong data analysis and problem-solving capabilities, with ability to derive insights from complex datasets. Required Certification/Licenses/Training: AGILE methodology (preferred) AWS Certifications (desired) Physical Requirements: Travel up to 20% may be required. Additional Information Pay Range: $181000 to a maximum of $207000 Per Year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave - 56 hours; Observed Holidays - 11 days; Vacation - Flexible Time Off Eligible for up to 20% Annual Performance Bonus. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

Experience Mid-Level Area Network Information Systems Business Cohen Veterans Network, Inc. Status Full Time - Exempt Job Grade 05 A Career with Cohen Veterans Network, Inc At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation). What you'll do We are looking to add a Clinical Information Systems Manager to our team. Under the direction of the Senior Director of Network Information Systems, you will play a key role in the advancement of the veterans' mental health care by providing system administration, report analysis, training, and support for CVN's network‐wide Electronic Health Record (EHR) and data reporting systems. Specifically, you will: Clinical Information Systems Administration Serve as a super user for various clinical information systems, including EHR, patient portals, digital front door platforms, ambient listening tools, and more Create and maintain documentation for user guides, processes, policies, system configuration, and help related materials for end users Support the implementation of the EHR and supporting clinical systems in new clinics, including initial setup, configuration, integration testing, end user training, go live support, and ongoing support thereafter Work with clinical information system vendors and other CIS team members on future system development, such as testing of new or changed functionality, upgrades to software, updates to workflows, new versions of forms, etc. Collaborate across departments for various CIS initiatives and projects to include new system implementations, system build, testing and validation, communication, vendor development, etc., that align with network priorities Champion innovation by identifying opportunities for process improvement, leveraging existing and emerging technologies that support data driven decision making across the care delivery systems Lead validation of network wide of dashboards and develop reporting analyses to ensure accuracy, consistency, and clinical trends to support data driven decision making and enhancing quality of care across clinics Stay abreast of EHR and supporting system functionality and available enhancements, work with team to assess and implement tools and processes that further organizational goals Perform miscellaneous job-related duties as assigned Clinical Information Systems Clinic Support Act as the primary point of contact for up to five clinics, supporting their clinical systems environment and data reporting needs. Provide technical support and troubleshooting for clinical staff via a Help Desk ticketing system, ensuring timely and consistent resolution of system issues. Generate standard cadence of reports on key performance indicators and quality assurance initiatives such as access, utilization, outcomes, etc. Develop ad-hoc reports for grant reports, board presentations, or marketing materials Communicate any system developments, upgrades, or changes that may impact day to day processes in EHR and other clinical systems Participate in regular meetings with clinic staff regarding data compliance and clinical information system functionality Deliver onboarding training and supporting resources for all clinic staff on clinical systems, data collection processes, and compliance requirements. Provide refresher training and system updates as needed to ensure consistent user proficiency. Serve as the administrator for the Relias Learning Management System platform; managing user accounts Participate in monthly Clinical Support Team meetings alongside the Central Office and contribute to all necessary CST reports, clinic performance reviews, etc. What's required Bachelor's Degree in a related field or equivalent experience At least 3+ years of experience Experience with Electronic Health Record Systems required Strong proficiency with Microsoft products Excellent written and oral communication skills Experience with privacy and security practices, including HIPAA Experience working in behavioral health or community health systems a plus Veteran, Military Spouse, or experience in the veteran community a plus Moderate level of travel required (30%) Comfort working collaboratively and independently in a fast paced environment Strong proficiency with reporting and data analysis with attention to detail and accuracy Self-starter mindset who is resourceful, proactive, and meets deadlines with minimal supervision Solution oriented approach, capable of navigating complex challenges and relationships with professionalism and a positive attitude Excellent interpersonal skills, with the ability to build strong working relationships across all levels of the organization Adaptability and creative thinking in a rapidly changing environment, with the ability to approach evolving tasks and problems with flexibility and innovation Strong presentation and training skills, with the ability to engage small to mid sized groups of varying skill levels, both virtually and in person Continuous learning mindset and eager to stay current with emerging trends, tools, and best practices in the field We take care of our people Fully paid health care benefits Generous leave policies Substantial PTO and sick leave Mental and physical wellness programs Support a diverse, equitable and inclusive culture which empowers our people to be who they are, contribute their unique perspectives and make a difference in the lives of who we serve Professional learning and development opportunities Company teambuilding events This role is also anticipated to be eligible to participate in an annual bonus plan. A laptop and additional computer equipment will be provided to you by the company A 401(k) savings program with an employer match and more The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect. The annual base salary range for this role is $77,500 - $95,000 (USD) , which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. This position requires access to Protected Health Information (PHI) in order to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.

Our client, a forward-thinking organization in the Hackensack, NJ area, is seeking a talented IT Systems Administrator to join their team. As a key member of their infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of their IT systems. If you have a strong technical background and a passion for problem-solving, we encourage you to apply. Our client offers: A collaborative and dynamic work environment A comprehensive benefits package Opportunities for professional growth and development Key Responsibilities: Spearhead the design, implementation, and maintenance of IT infrastructure, ensuring seamless integration and optimal performance. Establish and enforce IT policies, procedures, and standards, guaranteeing adherence to industry best practices and regulatory requirements. Deliver expert-level technical support for Windows 10 and 11, Active Dictionary, DNS and IP networking. Create and maintain comprehensive technical documentation and knowledge base articles, facilitating IT infrastructure and operations. Technical Essentials: Experience with Entra (nee Azure) AD and Microsoft 365. Familiarity with Cisco switches and firewalls. Comprehensive understanding of IT infrastructure, encompassing Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security. Proficiency in Windows 10 and 11, including in-depth knowledge of baseline security policies and compliance requirements. Knowledge of IT service management frameworks and practices. Nice to Have: Experience with Atlassian stack (JIRA, Confluence, Bit Bucket etc…) Knowledge of VMware environment Experience with Mac desktop support Familiarity with scripting languages, preferably PowerShell Experience with compliancy models (ISO, NIST, FedRAMP, CMMC)

Job Description Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now - don't miss out on becoming a part of the Techflex team. Job Summary: The IT Technician is the first point of contact for employees requiring assistance. This role is responsible for the processing and resolution of Information Technology (IT) support tickets and creating tickets for all IT issues received by any other forms of communication. Additionally, they work on improving systems and network functionality through projects assigned by supervisors. Essential Functions: IT Support & Incident Resolution: Provide Tier 1 technical support for all IT issues, leveraging existing knowledge and documentation to triage, diagnose, and resolve ticketed incidents efficiently. Scope of Support:Resolve issues spanning a wide range of technologies, including: Hardware: Desktop and laptop PCs, printers, peripherals, servers, and cabling. Operating Systems: Windows, mac OS, and Linux environments. Applications: Microsoft Office suite, CRM systems, web browsers, and various third-party applications. Networking: LAN/WAN connectivity, Wi-Fi, switches, patch panels, Cat cables and network ports. Security: Spam filters, security training, addressing access requests, user authentication, malware, and blocked site access issues. System Maintenance: Performing routine maintenance, applying service packs, patches, hotfixes, and software updates. Ticket Management & Escalation: Manage the IT Service ticket system, ensuring all requests are logged, documented, and followed up on in a timely manner. Successfully meet Service Level Agreement (SLA) goals for response and resolution. Escalate complex or unresolved issues to Senior IT staff, ensuring a detailed transfer of information, including all steps taken and troubleshooting procedures followed. Documentation & Knowledge Base: Create, update, and maintain comprehensive documentation for common issues, resolution steps, and application usage (including application training guides) within the department's knowledge base/Wiki. Project Participation: Actively participate in IT projects related to system migrations, hardware refreshes, network expansion, upgrades, and changes, assisting with implementation and post-rollout support. Advisory & Procurement: Collaborate with the direct supervisor to research and recommend necessary hardware and software purchases to effectively resolve recurring issues and improve overall system performance. Additional Responsibilities: Perform additional duties as assigned by direct supervisor. Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and /or ability required. Knowledge, Skills, & Capabilities Communication & Interpersonal Skills: Demonstrated interpersonal communication skills, with the ability to translate complex technical information into clear, understandable terms for non-technical users. Troubleshooting & Technical Aptitude: Strong troubleshooting and diagnostic skills across diverse IT environments. Proficiency in supporting and troubleshooting Microsoft Windows (10/11) and mac OS operating systems, along with common business applications and hardware peripherals. Experience with networking fundamentals, including TCP/IP, LAN switching, wireless technologies, and physical cabling/connectivity. System Administration & Infrastructure: Working knowledge of current Windows Server versions, including key roles and features such as Active Directory, Group Policy, DHCP, and DNS. Experience supporting and administering Microsoft 365/Office 365 services. Familiarity with virtualization technologies (e.g., Hyper-V or similar platforms). Automation & Scripting: Ability to write, maintain, and execute basic scripts using command-line tools such as PowerShell, Bash, or Linux Terminal. Documentation & Writing: Excellent technical and non-technical writing skills for creating and updating comprehensive documentation. Mobility: Must possess a valid driver's license (required for potential travel between sites). Physical Requirements: Frequently lifts and moves standard office equipment such as computers, monitors, workstations, servers, photocopiers, and printers weighing up to 60 lbs. Work Environment: Professional office environment. Occasionally exposed to moving mechanical parts and vehicles due to necessary communication with warehouse personnel. Occasionally exposed to noise level that is moderate to high. Education: Associate degree in relevant area of study preferred. CompTIA A+ preferred. Experience: At least 1 to 2 years' related experience or training, or equivalent combination of education and experience.

Job Title: IT Administrator Company: Communiboost Communiboost is a leading IT company that provides cutting-edge communication and productivity solutions to businesses. Our focus is on delivering innovative software and services that drive efficiency and foster growth for our clients. We are seeking a talented IT Administrator to join our team and help maintain our IT infrastructure to ensure seamless operations. Position Overview: Communiboost is looking for a skilled IT Administrator to manage and maintain our IT systems and networks. In this role, you will be responsible for configuring hardware and software, managing network infrastructure, troubleshooting technical issues, and ensuring the security of our systems. This is a critical role that supports both internal staff and our clients. Responsibilities: - Install, configure, and maintain servers, network devices, and other IT equipment - Troubleshoot issues related to hardware, software, and network systems - Implement security measures to protect data and systems from cyber threats - Perform regular backups and disaster recovery procedures - Manage user accounts, permissions, and access levels - Conduct regular audits to identify and resolve any potential vulnerabilities - Collaborate with cross-functional teams to implement new processes and technologies Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field - Strong knowledge of network protocols, hardware, and software systems - Experience with virtualization technologies such as VMWare and Hyper-V - Familiarity with cloud technologies, particularly AWS and Microsoft Azure - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Relevant certifications such as MCP, MCSA, or CCNA are a plus Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional development and career growth. A collaborative and innovative work environment. Flexible work arrangements and work-life balance initiatives. Convenient location in Jersey City, NJ with access to public transportation and nearby amenities. Join Communiboost as an IT Administrator and play a key role in maintaining and securing our IT infrastructure while supporting our growing team.

A proud member of the Elevance Health family of companies, Carelon Behavioral Health, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. Provider Network Manager - New York * This is an Individual Contributor role. Location: Hybrid 1 - This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Shift: Monday - Friday, 40 hours a week The Provider Network Manager develops the provider network through contract negotiations (language and rates), relationship development, and servicing. How will you make an impact: * Contracting and negotiating contract terms. * Typically works with less-complex to complex providers. Providers may include, but are not limited to, smaller institutional providers, professional providers with more complex contracts, medical groups, physician groups, small hospitals that are not part of a health system, ancillary providers, providers in areas with increased competition or where greater provider education around managed care concepts is required. * Working with contracts that may involve non-standard arrangements that require a moderate level of negotiation skills. * Conducts more complex negotiations and drafts documents. * Assists in preparing financial projections and conducting analysis as needed. * Works with increased independence and requires increased use of judgment and discretion. * May work on cross-functional projects requiring collaboration with other key areas. * Serves as a communication link between professional providers and the company. * Travels to worksite and other locations as necessary. Minimum Requirements: * Requires a BA/BS degree and a minimum of 3 years of experience in contracting, provider relations, provider servicing; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Proficiency using MS Excel, such as Vlook up. * Experience with PowerBI. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $69,048 to $118,368 Location: New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Job Level: Non-Management Exempt Workshift: 1st Shift (United States of America) Job Family: PND > Network Contracting Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

As an IT Infrastructure Lead Senior System Analyst for the NRG to GIS Migration project, you will play a pivotal role in shaping the technical foundation of our enterprise systems. This position is ideal for candidates with a strong background in IT infrastructure and enterprise system architecture. While exposure to GIS implementation is preferred, it is not mandatory. You will lead the design and execution of infrastructure solutions that support the migration and modernization of spatial data systems, ensuring performance, scalability, and reliability. Required Education/Experience Bachelor's Degree in IT, Computer Science, or a related field and 3 years' experience. Master's Degree in GIS, Computer Science, Engineering, or a related field and 2 years' experience. Preferred Education/Experience Master's Degree in GIS, Computer Science, Engineering, or a related field and 2 years' experience and expertise in software installation and configuration, ensuring system compatibility. Relevant Work Experience Proven experience in GIS infrastructure management, with a focus on Windows server systems, required. Strong understanding of scheduling tasks, creating batch jobs, and optimizing server resources, required. Knowledge of FTP protocols for data transfer and TNS names for Oracle databases, required. Project-oriented mindset with the ability to plan and execute complex GIS infrastructure projects, required. Proactive problem-solving skills and ability to work collaboratively with cross-functional teams, required. Experience in data center operations, network installation, software installation and configuration, preferred. Exposure to electric/gas/telecom utility operations, preferred. Familiarity with GIS applications and technologies, preferred. Skills and Abilities Quickly troubleshoots and resolves problems Strong written and verbal communication skills Effective leadership skills Demonstrated problem solving skills Licenses and Certifications Driver's License Required Physical Demands Sit or stand to answer a phone for the duration of the workday Possess manual dexterity and the ability to use hands for the duration of the workday Stand to use/operate office equipment for the duration of the workday Ability to read small print and symbols Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Core Responsibilities Lead the design of IT infrastructure supporting the GIS migration project. Develop architecture diagrams considering memory, CPU, and resource allocation. Ensure scalability and performance across environments. Facilitate infrastructure workshops and lead documentation approval processes. Act as the primary decision-maker for technical design issues and support SAT/SIT and UAT planning and execution. Oversee procurement, configuration, and hosting of project environments. Manage Windows Server systems: installation, configuration, maintenance. Troubleshoot hardware issues and conduct regular performance checks. Allocate server resources to meet project demands. Create batch jobs and schedule tasks to optimize system performance. Document infrastructure processes for team adoption. Handle FTP protocols and manage TNS names for Oracle databases. Install and configure software, ensuring compatibility and adherence to standards. Coordinate with IT teams to align infrastructure with broader initiatives and manage vendor relationships and IT workstreams. Contribute to architecture workshops and maintain detailed infrastructure documentation.

Insight Global is seeking a 12 month contract, possible extensions, possible conversion to perm, IT Mac Administrator to sit 5 days week on-site for our Stamford, CT based client for $30-$40 an hour. This person will play a critical role in maintaining compliance, optimizing performance, and driving innovation across our Mac infrastructure. This position requires strong technical expertise, problem-solving skills, and the ability to collaborate with cross-functional teams to deliver high-quality results. 50% of time will be spent dedicated to handling Level 2 tickets, troubleshooting complex mac OS issues, resolving escalations, and ensuring smooth operations for end-users. 50% will focus on project-based work, including backend JAMF Pro administration, automation scripting, system integrations, and implementing new solutions to enhance our Apple ecosystem. Key Responsibilities - Manage and maintain JAMF Pro for large-scale Apple device deployments. - Configure and optimize backend workflows, including policies, profiles, and smart groups. - Develop and maintain automation scripts (Bash, Python) for system management. - Integrate JAMF with enterprise systems via API and directory services (Active Directory, LDAP). - Troubleshoot escalated Level 2 issues related to mac OS, networking, and security. - Ensure compliance with security standards (FileVault, certificates, encryption). Collaborate with cross-functional teams to support deployments and resolve incidents. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Must-haves - 3-5 years of professional experience as an IT Mac Administrator - STRONG BACKEND EXPERIENCE IN JAMF (MOST IMPORTANT) JAMF is a software platform that helps organizations manage and secure Apple devices like Macs, iPads, and iPhones remotely - Strong understanding of Apple enterprise frameworks (MDM, DEP, VPP). - Experience working in a ticketing system - The system they use is Ivanti but any ticketing system works Bachelor's degree Bachelor's