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Information technology/support technician jobs in Burlington, NC

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  • IT - Helpdesk

    Pure Flow Inc. 3.3company rating

    Information technology/support technician job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts Working Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 60d+ ago
  • Computer Field Tech Position- Greensboro NC

    BC Tech Pro 4.2company rating

    Information technology/support technician job in Greensboro, NC

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 49d ago
  • Urgent Opening for Desktop Support

    360 It Professionals 3.6company rating

    Information technology/support technician job in Winston-Salem, NC

    360 IT Professionals and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Additional Information Thanks & Regards Preeti Joshi 510-254-3300 Ext 142 preeti@)360itpro.com
    $35k-42k yearly est. 60d+ ago
  • Site IT Technician

    Unique Industries 4.2company rating

    Information technology/support technician job in Blairs, VA

    About Us Unique Industries is a family-owned business with over 60 years of industry experience. When you work for Unique, you get all the perks of larger corporations such as 401K, multiple choices of healthcare plans, generous paid time off, and more. However, the difference between us and a larger corporation is that here at Unique, we are family. Your CEO and management team are involved in day-to-day operations and make sure that each location sees how much they are appreciated through annual company picnics and holiday luncheons. So if you are looking for a job that is exciting, rewarding, and team-focused - then apply today! We would love to have you come join the party. About Our Opportunity We are seeking a Site IT Technician to work in the Blairs, Virginia warehouse. The Site IT Technician is responsible for end user and IT Infrastructure support for the company's manufacturing and distribution site. Responsibilities Ensure a high level of customer service is provided for all IT Support First point of contact for end user support Enter and track IT support tickets Following company standards, provide support for company servers, storage, network devices, laptops, telephony, desktops, workstations, printers and other peripherals include configuration, installation of components, patching, monitoring and troubleshooting hardware/software in a mixed OS environment Assist with support of IT Infrastructure Create and/or update Standard Operating Procedures (SOPs) Work with third party vendors to support site applications and hardware Follow corporate asset management procedures Assist with the identification of support trends and work with Manager to address Support Line of Business applications Work with manager to ensure all site IT assets are licensed and are covered by support/maintenance agreements Ensure IT and Cybersecurity best practices are followed Qualifications Knowledge of server and workstation Operating Systems Advanced knowledge of office suite software Ability to proceed through system diagnostics in a logical and orderly manner Strong analytical skills with a methodological approach to problem solving and implementation Strong interpersonal and team building skills with ability to professionally interact with all levels of personnel required Bachelor's degree in technology or related field or equivalent work experience Experience in hardware support required IT experience in the manufacturing and/or distribution industry preferred One or more of the following certifications preferred A+, Network+, Security+, CCNA, MCSE While performing the duties of this job, the employee may be frequently sitting, hearing, talking, using repetitive hand motions, and using close visual acuity while working on a computer, analyzing data, or reading extensively. While performing the duties of this job, the employee must be able to lift 50 lbs. and have the ability to crawl under desks and work overhead and on ladders. The employee will be working in both an office environment and a warehouse setting. Unique Industries, Inc. is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
    $40k-67k yearly est. Auto-Apply 36d ago
  • Specialist III Biopharma Manufacturing Technical Support

    Astellas Pharma 4.9company rating

    Information technology/support technician job in Sanford, NC

    Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** The Role: The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing. Responsibilities: Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance. Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations. Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate. Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required. Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs. Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues. Assists with various audits and Facility walk throughs, responses, and corrections. Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones. Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs. Oracle SME, responsible for the population and maintenance product specific work definitions. Quantitative Dimensions: The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations. Organizational Context: The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.
    $39k-78k yearly est. 1d ago
  • IT Support Specialist II

    Zenefitness 85310

    Information technology/support technician job in Greensboro, NC

    Are you already a solid Help Desk II technician looking for a change? Have you reached the top level of Help Desk I and are ready to move up in your career path? We have a place for the right candidate. Our Help Desk II/Support Specialist II provides technical support to system users and customer support staff. They also provide timely, accurate service to generate high customer satisfaction, and mentors teammates to do the same. Evaluates user needs, defines technical problems, and works with engineers to determine solutions. Assists customers in implementing solutions onsite. Follows the triage process and documentation expectations and models the behavior to teammates. Please note, our company does not provide sponsorship for employment visa status. COVID-19 considerations: This position requires the candidate to be vaccinated. We are taking this pandemic very seriously and are making all efforts to keep employees safe. If the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Longleaf Offers Competitive salary and generous bonus structure ($44,875 to $52,152. Entry depends upon skill level) Full benefits package, including free health & vision, disability, and life insurance for employees Training programs to improve your skills and prepare you for advancement Paid vacations and holidays, including your birthday A family-friendly environment Challenging projects in a fast-paced environment Collaborative process Growth opportunities Desired Skills and Experience A 4-year degree in computer science or related field 1+ Year of relevant service as an MSP Help Desk Technician Demonstrated leadership ability, regardless of job title Excellent written and verbal communication skills Demonstrated problem-solving and troubleshooting skills - natural fit with our corporate culture and values Familiarity with ITIL v3, ConnectWise and CompTIA A+ certification is a plus About Longleaf The Longleaf Network is a small Managed Service Provider that specializes in professional services clients (legal, health, financial services, and veterinary practices). We've been growing steadily since opening our doors in 2006 and serve 500+ locations nationally. Our corporate headquarters is in Greensboro, NC. We are a team of professionals who value kindness, honesty, expertise, responsibility, transparency, stewardship, and continuous improvement. Job Type: Full-time Pay: $44,875.00 - $52,152.00 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance Schedule: 8 hour shift Supplemental pay types: Bonus pay COVID-19 considerations: This position requires the candidate to be vaccinated for COVID-19. When the occasion arises that we have to send an employee to a customer site, we have protocols in place to keep everyone safe! Experience: MSP Help Desk Technician: 1 year (Preferred) Work Location: One location
    $44.9k-52.2k yearly Auto-Apply 60d+ ago
  • IT Support Analyst

    Videndum

    Information technology/support technician job in Cary, NC

    SmallHD- Who are we? SmallHD designs and manufactures cutting-edge display products for both the independent filmmaker and cinematography industry. Our monitors are being used worldwide to consistently provide creative professionals with real-time confidence in their image. SmallHD products are known for their durability, premium display quality, and incredible user interface. What will I be doing? Act as the first point of contact for colleagues seeking technical IT assistance over the phone or email, to offer an initial triage response or facilitate ticket logging and escalation processes. You will also provide technical resource to IT Projects and project delivery. A typical day might include the following * Performing remote troubleshooting through diagnostic techniques and asking pertinent questions. * Determining the best solution based on the details provided of the issue and assist colleagues through the problem-solving process. * Accurately categorize and record events, problems and their resolution. Create and maintain full documentation in line with existing procedures. * Foster self-service resolution in colleagues and escalate unresolved issues to the next level of IT support. * Provide colleagues with accurate information on IT products or services and offer feedback on outstanding tickets. * Execute and have input into internal IT related polices, processes and procedures (for example employee onboarding workflow). * Basic administration tasks such as ordering and shipping of equipment. * Acting as a champion for the importance of customer experience within the business. * Contributing to the office culture, conduct and discipline to encourage an enjoyable, productive, and efficient workplace for all. * Seeking success for the company, contributing, and supporting the company Vision and Values for the future growth to the benefit of all stakeholders. * Fostering sound working relationships with all employees. * Any other duties consistent with the that may be required from time to time. Qualified candidates must have * High School Diploma * Minimum 2-3 years' experience in a similar IT Support Role * Proven technical ability, through relevant, demonstrable, technical qualifications/experience in one or more of the following: Office 365 Solutions, Active Directory administration, Windows 10, 11, iOS, Android, Basic Network troubleshooting. * Windows Server, VMware experience, Nutanix * Use initiative to ensure that high importance deadlines and SLAs are met. * Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) * Excellent telephone manner and face to face communication skills * Excellent organizational, time management and prioritization skills * Always willing to cooperate and assist * Willingness to travel, as required, to other Videndum offices and remote sites for the purpose of onsite support. More important information for you * This position is based in the Cary, NC office * This position is full time Why SmallHD? * Great people, great work environment * Health Insurance (incl.dental and vision) * 401(k) Matching * Fun events throughout the year * A fast-moving company with room to grow Please note that this is not an exhaustive list of the duties that you may be required to perform, and the company reserves the right to make amendments to the job description at any time, which may include adding or removing items from the list of duties outlined above.
    $36k-62k yearly est. 4d ago
  • Technology Support Analyst

    UNC-Chapel Hill

    Information technology/support technician job in Chapel Hill, NC

    This position will report to the Morehead Planetarium and Science Center ( MPSC ) Information Technology (IT) Manager. This position provides service-oriented technical support and/or training to Morehead staff and guests for a variety of hardware, software, operating systems, systems tasks, and networks. Principal duties require substantial knowledge, technical aptitude, and analytical skills in diagnosing and resolving customer problems both over the phone, email, online virtual conferencing, and in person. This position assists with helpdesk requests, systems tasks, and support of our staff and spaces - including classrooms, theaters, A/V technologies, and event spaces. The IT staff may be located in different buildings from the customers we support. A driver's license is required for this position to transport equipment to all our customer buildings, data centers, and other locations as needed. In addition, this person has administrative duties and assists the MPSC IT manager in planning and analysis. This position will regularly create documentation, procedures, policies, and host live trainings internal and external to the Morehead IT team. As an escalation point of contact for technicians (including student IT technicians), they will participate in efforts to collaborate with external technical support groups including campus ITS . This position will be expected to perform at a level that demonstrates high technical ability, excellent customer service, close attention to detail, and the ability, desire to learn new technical skills in the field, and work well independently and in a team environment. This position will schedule work with customers and keep them informed of status on a daily basis. This is an onsite position. This position is not eligible for remote work. It is expected to be in the office when performing duties of the position. Required Qualifications, Competencies, And Experience - Demonstrated and proven experience with Microsoft Windows, Linux, and Apple MacOS/iOS system administration. - Demonstrated and proven experience with AWS storage. - Demonstrated experience in image creation and deployment in Microsoft Windows and Apple MacOS/iOS environments. - Exceptional customer service skills with hands-on technical support experience supporting both Windows and Mac OS desktops, laptops, and mobile devices in a managed environment(s). - Strong communication and interpersonal skills with the ability to interact with a broad range of customers. - Ability to use a variety of resources to fulfill routine and non-routine support requests. These resources can include both the creation and application of written documentation, collaboration with MPSC IT staff and IT colleagues within the University community, online chat, email, and other communication mediums. - Ability to multi-task and set priorities. - Ability to work both independently and in a team. - Ability to mentor technicians and student technicians in developing their skills. - Strong attention to detail. - North Carolina driver's license required on start date. Preferred Qualifications, Competencies, And Experience - Knowledge of UNC policies and systems. - Experience with cloud computing. - Experience with VMWare and XCP -ng. - Experience with TrueNAS. - Experience with Docker. - Experience with Xen Server. - Experience with Ubuntu. - Experience with Portainer.io. - Experience with JAMF Pro and Microsoft SCCM . - Experience with Thinkbox Deadline. - Experience with Render Farms. - Project management experience. - Microsoft Office and Windows desktop certifications. - Experience with mobile device management solutions. - Windows scripting experience (batch and PowerShell). Work Schedule Monday - Friday, 8:00AM - 5:00PM; Evening work occasionally; Night work occasionally; On-call occasionally; Overtime occasionally; Weekend work occasionally
    $36k-62k yearly est. 60d+ ago
  • IT Servicing NGS Product Summer Intern

    Archgroup

    Information technology/support technician job in Greensboro, NC

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibilityâ„ . About This Internship Arch's internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback. About This Role Support the CONNECT servicing portal and Spark UI applications used by Arch MI customers and internal business teams. Perform servicing functions such as loan boarding, loan updates, service transfers, cancellations, and cash management. Enhance features of the Spark application using Java, Spring Boot, and Angular to meet business team requirements. Collaborate on infrastructure components including Azure ARO (OCP), Kafka, AMQ, DataGrid, Qlik, MS SQL Server, MongoDB, DB400, Dynatrace, Splunk, and OpsGenie. Troubleshoot and optimize application performance using monitoring tools like Dynatrace and Splunk. Assist in integrating data sources and services to support scalable and reliable servicing operations. Qualifications Actively completing a graduate degree in Computer Science, or relevant program. Minimum 3.0 GPA or higher. College level - Graduate student, with graduation dates ranging from December 2026 - May 2027. Proficiency in Java, Spring Boot, and JUnit required. Experience with Typescript and Angular preferred. Entrepreneurial spirit along with the desire to be a continuous learner. Team player who collaborates effectively. Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment. Location & Work Arrangement The program dates are June 1, 2026 - August 7, 2026. This position is classified as a hybrid position. You will work 2 days onsite and 3 days from home. This position is located in Greensboro, NC. Relocation and housing assistance is not provided for this role. Timeline Arch internship positions will be posted from October 2025 and will be unposted when filled. Pay For individuals assigned to or hired to work in Greensboro, NC, the hourly rate is $26-28 as of the time of posting. The breadth in the range exists to accommodate students in specialized programs such as actuarial candidates and graduate students. Any actual rate offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, along with the education & qualifications of the candidate. The above range may be modified in the future. Intern position is eligible for select Arch benefits. #LI-KK1 $25 - $28 per hour Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.
    $26-28 hourly Auto-Apply 49d ago
  • IT Help Desk Support - Level II

    K2 Staffing

    Information technology/support technician job in Winston-Salem, NC

    Job DescriptionSummary Our client is a leading IT Solutions Company in the Winston-Salem, NC area and they are in need of a Help Desk Support Level II Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! No exceptions! Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Kaseya RMM and Autotask PSA Experience a plus Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Having worked in an MSP environment is a major plus. Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Winston-Salem, NC
    $35k-61k yearly est. 18d ago
  • IT Support Administrator II

    Bioventus 4.2company rating

    Information technology/support technician job in Durham, NC

    Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. This position is responsible for providing second-level IT support for clients, working in concert with the IT Service Desk to manage user support requests and incidents. This position is also responsible for assisting with desktop, server, and SaaS based application administration, support, and troubleshooting. What you'll be doing * Serve as escalation point for IT Service Desk tickets according to priority, providing run and fix services at the local office. * Provide local site support for users, conference rooms, printers, and other equipment. Escalate to vendors and other internal resources, when appropriate. * Resolve software/hardware issues related to all computers: tablets, laptops, desktops, printers, and other end user peripherals. * Manage and provide support for desktop technologies including end-user applications, operating systems, hardware, and peripherals. Utilize images and imaging process for tablets and laptops and deliver to end users. * Work with internal clients, suppliers/contractors, project teams and other technical staff to support technical solutions. * Participate in office build out projects for IT equipment deployment, installation, and configuration. * React to change productively and able to train users effectively on new technology. De-escalate conflict during difficult moments (service outages, dissatisfied users, etc.). * Travel domestically or internationally to support global data centers, offices, and events. * Hold oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role. * Other duties as assigned. What you bring to the table * Bachelor's degree and two (2) years previous IT support; or high school diploma with minimum of four (4) years previous IT support. * Skilled in hardware and operating system troubleshooting, software installation and upgrades, malware removal, access control/permissions troubleshooting. * Demonstrated proficiency required for supporting Windows and Mac OSX operating systems and Microsoft Office applications. * Demonstrated proficiency in supporting printers, scanners, and conference room equipment. * Familiar with networking concepts and troubleshooting skills. * Demonstrated communication skills to train others in computer software, and business applications and services; ability to communicate problems with supervisors as they become known. * Ability to maintain confidentiality and meet deadlines. * Previous experience supporting Call Center operations and SAP users a plus. Are you the top talent we are looking for? Apply now! Hit the "Apply" button to send us your resume and cover letter. Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.
    $65k-92k yearly est. Auto-Apply 31d ago
  • Intern - IT Enterprise Architecture

    Labcorp 4.5company rating

    Information technology/support technician job in Durham, NC

    At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives. Join us in our pursuit of answers. Labcorp 2026 Global Internship Program Exciting Internship Opportunity - IT Enterprise Architecture Intern! Join Labcorp's 2026 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We're looking for motivated students to be part of a dynamic 12-week paid internship where you'll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives. Internship 2026 Dates: May 18, 2026 - August 7, 2026 About the Program: As a Labcorp intern, you'll be immersed in hands-on work that complements your academic background. In addition to your project work, you'll gain valuable exposure to Labcorp's global business, culture, and leadership through: * Enterprise-wide learning experiences that introduce you to key business functions across Labcorp * Leadership exposure and visibility, including direct interaction with senior leaders * An immersive, in-person intern event June 2-4, 2026 designed to connect you with peers and deepen your understanding of our mission * Senior leader speaker sessions offering insights into strategy, innovation, and career growth * Continuous opportunities to connect and grow, from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey * Connection to Labcorp's inclusive culture through engagement with our employee resource groups (ERGs) and values-driven community initiatives * Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey Internship Details * Duration: 12 weeks, full-time * Dates of Internship: May 18, 2026 - August 7, 2026 * Hours: Monday-Friday 40 hrs/week * Eligibility: Preferred candidates are rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply. Why Labcorp? In 2025, we welcomed over 300 interns across our global offices. As part of the 2026 cohort, you'll join a diverse community of future leaders working to shape the future of diagnostics, biopharmaceutical lab services, corporate functions, and healthcare delivery. Ready to make a difference? Apply now to launch your career and create real impact for patients worldwide. #FutureofLabcorp About the Team: The Labcorp IT Enterprise Architecture department is responsible for defining and maintaining the strategic technology roadmap that aligns with the organization's business goals. It provides governance, standards, and architectural guidance across infrastructure, applications, data, and security domains to ensure scalable, secure, and cost-effective solutions. The team collaborates with stakeholders across IT and business units to evaluate emerging technologies, drive innovation, and support enterprise-wide digital transformation initiatives. Internship Assignment Summary: * Assist in documenting and refining enterprise architecture standards, principles, and reference models. * Participate in technology assessments and evaluations of emerging tools and platforms. * Support the development of architectural diagrams and roadmaps for key business initiatives. * Collaborate with cross-functional teams to gather requirements and align IT solutions with business strategies. * Gain exposure to cloud architecture, data governance, cybersecurity frameworks, and application lifecycle management. * Attend architecture review boards and contributed to discussions on solution design and compliance. * Learn how to apply enterprise architecture methodologies such as TOGAF and Zachman Framework. * Develop communication and presentation skills by preparing reports and sharing findings with senior architects. * Acquire hands-on experience with tools like ServiceNow, Lucidchart, and enterprise modeling platforms. * Build a foundational understanding of how strategic IT decisions impact business operations and innovation. Education/Qualifications/Skills: Education * Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Technology, Systems Engineering, or a related field. * Coursework in enterprise architecture, systems design, cloud computing, or IT strategy is a plus. Qualifications * Strong academic performance with a demonstrated interest in enterprise-level IT systems and architecture. * Familiarity with enterprise architecture frameworks such as TOGAF, Zachman, or FEAF. * Understanding of IT infrastructure, application development, data management, and cybersecurity principles. * Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and modern integration technologies. * This position is not eligible for visa sponsorship. Skills * Analytical thinking and problem-solving abilities with attention to detail. * Proficiency in tools such as Lucidchart, Visio, ServiceNow, or similar modeling and documentation platforms. * Basic knowledge of programming or scripting languages (e.g., Python, Java, SQL). * Strong written and verbal communication skills for technical documentation and stakeholder interaction. * Ability to work collaboratively in a team environment and manage multiple tasks effectively. * Curiosity and willingness to learn about emerging technologies and enterprise IT trends. Application Window: 11/24/25-12/15/25 Pay Range: $22-$25/hr All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $22-25 hourly Auto-Apply 10d ago
  • Help Desk Technician

    Randolph Electric Membership Corporation 4.0company rating

    Information technology/support technician job in Asheboro, NC

    Application Deadline: Open until filled Department: Engineering Reports to: Manager of Information Technology Are you the go-to person for tech support among your friends and coworkers? Do you love solving problems, helping others, and staying on top of the latest technology trends? If so, Randolph Electric Membership Corporation (REMC) invites you to bring your expertise to our team as a Help Desk Technician. At REMC, you will not just be fixing computers. You will be supporting the critical systems that keep our community-powered Cooperative running smoothly. This is your opportunity to join a mission-driven organization that values innovation, teamwork, and service. What You Will Do Provide technical support for hardware, software, and network systems Support Microsoft 365, Windows PCs, iOS devices, MFA, and related platforms Respond to support requests via Teams, email, phone, or in-person with professionalism and clarity Install, configure, and update software and applications Document technical solutions and contribute to IT best practices Continuously learn and adapt to new technologies Work both independently and as part of a collaborative IT team What You Bring An Associate's or Bachelor's degree in a computer-related field is preferred, but relevant experience and training will be considered Four or more years of hands-on experience in information technology is strongly preferred Strong knowledge of Microsoft server and client operating systems and common business applications Excellent communication skills and a collaborative, service-oriented mindset The ability to manage multiple tasks while maintaining attention to detail Preferred Qualifications Certifications such as A+, Network+, or MCP Familiarity with password management tools and IT security best practices A passion for problem-solving and helping users feel more confident with technology Why REMC? Randolph Electric Membership Corporation is more than just a utility provider. We are a values-driven organization committed to service, innovation, and community. Our employees enjoy a stable work environment, supportive leadership, and opportunities for professional development. We believe in taking care of our people so they can take care of our members. At REMC, your work matters-and so do you. Requirements Valid North Carolina driver's license CPR and First Aid Certification or willingness to obtain Some travel required, primarily within a 200-mile radius Apply now at *************************** and click "Apply" Equal Opportunity Employer, including disability/vets. All job offers are contingent upon successful completion of a background check, credit check (if applicable), and drug screening. By applying, you consent to these pre-employment screenings, which are conducted in compliance with applicable laws and may affect your eligibility for employment.
    $34k-43k yearly est. 28d ago
  • IT Intern

    Aspida Financial Services

    Information technology/support technician job in Durham, NC

    Internship Description : Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we're in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit ************** or follow them on LinkedIn. Who We Are: Sometimes, a group of people come together and create something amazing. They don't let egos get in the way. They don't settle for the status quo, and they don't complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That's the culture, the moxie, and the story of Aspida. Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that's why we're doing things differently than everyone else in our industry. We're dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers. What We Are Looking For: This position will be within a certain area of the IT team from Software Engineering, Data Analytics, Infrastructure, or Business Analytics. As a broader part of the IT department, this position will have the ability to gain exposure to other functions and high impact projects. This role is required to be onsite 3 days a week at our Durham, NC headquarters. What You Will Do: Software Engineering Duties Assist in Software Development Write test, and debug code for internal tools or applications. Collaborate with engineers on feature development and bug fixes. Participate in Agile/Scrum Meetings Join sprint planning, standups, and retrospectives to understand the software development lifecycle. Code Review & Documentation Review pull requests and provide feedback under guidance. Maintain clean, commented, and documented code for assigned tasks. Business Analytics Duties Gather and Analyze Business Requirements Work with stakeholders to understand data needs and translate them into technical requirements. Dashboard & Report Creation Build and update dashboards using tools like Power BI, Tableau, or Excel to support business decision-making. Process Improvement Support Analyze workflows and identify inefficiencies or opportunities for automation. Competitor & Market Research Perform benchmarking studies and present findings related to product performance or business strategy. Data Analytics Duties Data Visualization Create visual representations of data trends and insights using tools like Python (Matplotlib, Seaborn), R, or visualization platforms. General IT Internship Duties Cross-Team Collaboration Wor closely with software developers, analysts, and project managers across departments. Ad Hoc Projects Support one-off technical or analytical projects as needed by the IT or data teams. Learning & Development Participate in training sessions, tech talks, or mentorship programs to enhance technical and soft skills. What We Provide: Hourly Full-Time hours 9-week summer program What We Believe: At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. Requirements What We Require: Actively pursuing Bachelor's degree in computer science, engineering, data analytics or related field Analytical and problem-solving skills Great attention to detail Interpersonal skills Proficiency in Microsoft suite Clear and concise written and verbal communication skills
    $27k-40k yearly est. 60d+ ago
  • 2026 Summer Internship - Tech & Information Security Risk

    The Clearing House 4.5company rating

    Information technology/support technician job in Winston-Salem, NC

    Job Description About The Clearing House: The Clearing House (TCH) is a banking association and payments company that is owned by the largest commercial banks in the United States. TCH owns and operates the core payments system infrastructure in the US and is currently working to modernize that infrastructure by launching a new, ubiquitous, real-time payment system. TCH is the only private-sector ACH and wire operator in the US, clearing and settling nearly $2 trillion in US dollar payments each day, representing half of all commercial ACH and wire volume. TCH has provided critical services to the banking industry since 1853, and today, our core products facilitate services including Direct Deposit of payroll, bill payments, and check image exchange. About TCH Risk Management Office: The Risk Office advances risk management governance and oversight responsibilities in alignment with the Enterprise Risk Management Framework and incorporating the company's Three Lines of Defense risk management model. The Risk Office currently consists of eight specific areas which include Enterprise Risk Management (ERM), Product Risk Management, Information Security (IS) Tech Risk Management, Systemic and Liquidity Risk Management (SLRM), Risk Assurance (RA), Vendor Risk Management (VRM), Model Risk Management (MRM), and Regulatory Affairs. These areas are responsible for core risk management activities within TCH, covering the risks inherent to carrying out the company's day-to-day operations, as well as its strategic and emerging risks. The Risk Office also has responsibility, in partnership with the Legal department, for coordinating TCH's responses to regulatory oversight and fulfilling the requirements that stem from the company's role as a Financial Market Utility (FMU) and its Systemically Important Financial Market Utility (SIFMU) designation as the operator of the Clearing House Interbank Payment Systems (CHIPS) system. About TCH Tech & Information Security Risk Management Summer Internship Program: TCH Tech & IS Risk Management Summer Internship Program is a 10-week experience for rising college juniors and seniors interested in the field of Information Security Risk Management. Interns will be in Winston-Salem, NC. Over the course of the 10-week program, interns will have the opportunity to learn, support, and engage with IS topics and professionals. While working within one of our core Risk Management Office departments, each intern is assigned a hands-on project, which culminates in a presentation to Risk Office senior leadership. Opportunities for the 2026 Summer Internship Program will have a focus on, but not limited to, the following capabilities: Assist with the execution and coordination of the Technology & Information Security Risk functions related to the execution and sustainment of risk governance across the organization Assist in the performance of Technology & Information Security Risk Assessments across the organization to ensure risks are identified, assessed, quantified, adequately mitigated, and managed through the lifecycle of the product and/or service Assist in the performance of third-party vendor security risk assessment activities that include evaluation of vendor controls and practices Work with the first line of defense (FLOD) to plan, facilitate, and execute RCSA activities, including process mapping, risk identification, control assessment, and effectiveness testing Help enhance RCSA processes, data quality, documentation standards, and reporting outputs Skills, Experience, and Qualifications Required: Currently enrolled, rising junior or senior, pursuing a bachelor's degree in Information Security, Cybersecurity, Risk Management, or a related area Strong technical and PC skills (MS Office applications) Strong analytical skills and attention to detail Ability to work both independently and in a collaborative environment Demonstrated effective communication skills - both written and verbal Qualifications Desired: Demonstrated knowledge of basic Technology & Information Security Risk concepts through proven research or lab work Prior experience or school related work with Information Security Risk, Information Security Engineering/Architecture, or technology projects Currently pursuing a degree in Management Information Systems, Computer Science, or any other related field Physical demands and work environment: Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available. Employees in this position will report to the office 3 days per week. Onsite work requirements may change at any time.
    $29k-38k yearly est. 6d ago
  • IT - Helpdesk

    Pure Flow Inc. 3.3company rating

    Information technology/support technician job in Graham, NC

    Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.
    $41k-78k yearly est. Auto-Apply 9d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Information technology/support technician job in Greensboro, NC

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-38k yearly est. 3h ago
  • Specialist III Biopharma Manufacturing Technical Support

    Astellas Pharma 4.9company rating

    Information technology/support technician job in Sanford, NC

    Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ******************** . **The Role:** The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing. **Responsibilities:** + Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance. + Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations. + Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate. + Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required. + Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs. + Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues. + Assists with various audits and Facility walk throughs, responses, and corrections. + Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones. + Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs. + Oracle SME, responsible for the population and maintenance product specific work definitions. **Quantitative Dimensions:** The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations. **Organizational Context:** The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization. **Qualifications** **Required:** + BS / BA in Chemical/ Biological Engineering or Life Sciences plus 5+ years of experience in life sciences in manufacturing operations roles or Associates Degree in Science or related field with 7+ or H.S. diploma with 10+ direct related industry experience. + Familiarity with clinical and commercial pharmaceutical manufacturing operations including Drug Substance and Drug Product operations and demonstrated experience and ability to comprehend technical information as it pertains to equipment and processes and proven ability to identify problems and apply a disciplined methodology to identify data-driven root causes. + Prior work history requiring working independently, with minimal supervision, and working with and/or leading cross functional projects; along with proven ability to proactively adjust their work to meet changing business needs. + Demonstrated success and desire to work with in a fast-paced environment and influential skills with coworkers and cross-functional key stakeholders. + Strong attention to detail supported by excellent time management and organizational skills. proficiency with MS Office (Excel, PowerPoint, Word, MS Project and MS Visio), and proven ability to work in faced paced changing environment. + Models our Core Values: Be Bold: Find a Way, Care Deeply, Get Stuff Done - is experienced as someone who exemplifies the culture we want to create; operates with transparency; is trusted. **Preferred:** + 2+ years experience in the manufacture of sterile injectable products in a regulated environment. + 1+ years experience of technical writing (nonconformances, SOPs, batch records, change controls, CAPAs, etc.). + Experience with the following equipment: Filter integrity testers, autoclaves, Drug Product fillers and isolators, single use systems and aseptic connections + Hands-on experience with PUPSIT. + Completion of the BioWork Certification Program or related industry type programs are considered a plus. + Industry experience in Drug Substance and Drug Product and knowledge or proficiency with single use equipment and systems and cGMP and good documentation practice (GDP). + Experience with Quality Systems, RCAs, and investigational ownership. **Working Conditions:** + On occasion, this role may travel to other Astellas Gene Therapies or Astellas manufacturing facilities (0-5%) + This role frequently requires long periods of sitting, standing and use of hands and regular motion to include bending, stooping, regular reaching over head activities, and independent mobility to lift to 25lbs. + This is an on-site role working in a cGMP regulated manufacturing facility. **Salary Range** : $91,000-$143,000 (Final compensation will be determined based on a variety of factors, including but not limited to skills, experience and organizational equity considerations) **Benefits** : + Medical, Dental and Vision Insurance + Generous Paid Time Off options, including Vacation and Sick time, plus national holidays including year-end shut down + 401(k) match and annual company contribution + Company paid life insurance + Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions + Long Term Incentive Plan for eligible positions + Company fleet vehicle for eligible positions + Referral bonus program _All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability._ \#LI-TR1 Category Sanford TC Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans
    $39k-78k yearly est. 60d+ ago
  • SOM IT Instructional Media Services (IMS) Media Intern

    UNC-Chapel Hill

    Information technology/support technician job in Chapel Hill, NC

    The IMS team is currently searching for Media Interns. The person(s) in this position will support the technical and administrative activities within UNC School of Medicine Instructional Media Services ( IMS ). Duties include: * Aiding with animation, audio, and video production. * Assisting with livestreaming major events. * Writing and graphic design support for technology user guides. * Assisting with administrative duties including project tracking, data entry, inventory, gear maintenance, and documentation. * Assisting ATS Classroom Support staff if required. Students may be interested in this position if they are studying in an area related to instructional technology, digital media production, information technology, or communications. Why work with IMS ? * Gain real-world experience in applying media services to appreciable and relevant outcomes. * Develop marketable skills in the use of media production processes, equipment, and technologies. * Work with a skilled IT team supporting one of the nation's leading medical schools. * Build a foundation of knowledge by investigating new methods and emerging technologies related to media production and curriculum support. * Assist with special projects related to instructional media development and support. Training will be provided to students on any systems, software, and procedures that are specific to their role. Required Qualifications, Competencies, And Experience * Proven experience with the operation of media production equipment (e.g. cameras, 360 cameras, microphones, lights, recorders). * Strong working knowledge and experience using media production software such as Adobe Creative Cloud (e.g. Premiere, Audition, Photoshop, After Effects). * Strong computer skills and the motivation to learn new technologies. * Excellent written and oral communication skills. * Strong organization, analytic, and problem-solving skills. * Be able to work independently. * Be able to communicate with different audiences, including our tech support team and non-technical end users. * Be able to work collaboratively with a variety of staff members (other work study students, technical staff, leadership, and administrative staff). Preferred Qualifications, Competencies, And Experience * Familiarity with set production process and stagecraft. * Working knowledge of the three stages of media production. * Proven ability to write effective treatments, scripts and/or project plans. * Interest in advancing higher education learning methods. * Interest in furthering public health.
    $27k-40k yearly est. 50d ago
  • IT Intern

    Labcorp 4.5company rating

    Information technology/support technician job in Durham, NC

    At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives. Join us in our pursuit of answers. Labcorp 2026 Global Internship Program Exciting Internship Opportunity - IT Intern in Durham, North Carolina! Join Labcorp's 2026 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We're looking for motivated students to be part of a dynamic 12-week paid internship where you'll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives. Internship 2026 Dates: May 18, 2026 - August 7, 2026 About the Program As a Labcorp intern, you'll be immersed in hands-on work that complements your academic background. In addition to your project work, you'll gain valuable exposure to Labcorp's global business, culture, and leadership through: Enterprise-wide learning experiences that introduce you to key business functions across Labcorp Leadership exposure and visibility, including direct interaction with senior leaders An immersive, in-person intern event June 2-4, 2026, designed to connect you with peers and deepen your understanding of our mission Senior leader speaker sessions offering insights into strategy, innovation, and career growth Continuous opportunities to connect and grow, from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey Connection to Labcorp's inclusive culture through engagement with our employee resource groups (ERGs)and values-driven community initiatives Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey Internship Details Duration: 12 weeks, full-time Dates of Internship: May 18, 2026 - August 7, 2026 Location: Durham, North Carolina Eligibility: Preferred candidates are rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply. Why Labcorp? In 2025, we welcomed over 300 interns across our global offices. As part of the 2026 cohort, you'll join a diverse community of future leaders working to shape the future of diagnostics, biopharmaceutical lab services, corporate functions, and healthcare delivery. Ready to make a difference? Apply now to launch your career and create real impact for patients worldwide. #FutureofLabcorp About the Team: Our IT Support Team plays a critical role in ensuring the stability, security, and efficiency of our enterprise systems, with a primary focus on Oracle Fusion Enterprise Resource Planning Finance. We manage day-to-day operational support, troubleshoot system issues, and collaborate with business teams to optimize processes and ensure seamless financial operations. By partnering closely with our vendors and stakeholders, we deliver reliable technology solutions that align with organizational goals and regulatory requirements. Internship Assignment Summary: Support Oracle ERP Finance modules and troubleshoot user issues. Assist with data analysis and report generation. Participate in system testing and documentation. Work with Finance and Procurement teams to understand workflows. Help with end-user training and support. Education/Qualifications/Skills: Working towards bachelor's degree in IT, Computer Science, or related field. Has experience delivering multiple projects in an academic or professional setting Ability to work effectively with various stakeholders and internal/external colleagues. Embraces diverse perspectives through partnerships and teamwork This position is not eligible for visa sponsorship Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $28k-38k yearly est. Auto-Apply 60d+ ago

Learn more about information technology/support technician jobs

How much does an information technology/support technician earn in Burlington, NC?

The average information technology/support technician in Burlington, NC earns between $28,000 and $71,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.

Average information technology/support technician salary in Burlington, NC

$44,000

What are the biggest employers of Information Technology/Support Technicians in Burlington, NC?

The biggest employers of Information Technology/Support Technicians in Burlington, NC are:
  1. Kernodle Clinic
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