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Information Technology Intern
Wakefern Food Corp 4.5
Information technology/support technician job in Edison, NJ
Information Technology Internship
Program Dates
May 27, 2026 - August 7, 2026
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite , Price Rite , The Fresh Grocer , Dearborn Markets , Fairway Markets , Gourmet Garage , Di Bruno Bros , and Morton Williams banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern's co-operative members benefit from the company's extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.
Your contribution
This internship position is a great opportunity for a student majoring in Information Technology, or another related field to gain hands-on experience working with Wakefern's Tech Department.
The intern will function independently and as a member of a project team under the general direction of senior staff members. They must establish and maintain appropriate working relationships with department staff members, operating personnel, customers and vendor representatives in order to carry out this function. The intern will perform a variety of tasks and receive valuable industry exposure throughout the summer.
We are hiring interns across the following functions within Information Technology:
Infrastructure
Merchandising & Category Management
Point of Sale, Payment & Pharm
HR/Legal Systems & Retail Services
Business of IT
Logistics & Supply Chain Innovation
Replenishment & Warehouse Management
What you will do
Program modifications (i.e., program maintenance)
Program & Project testing (including test data development)
Job control and operating instruction preparation
Data analysis
Introductory programming opportunities
Project and program documentation
Project implementation and follow-up
User training and preparation of user manuals
Compliance with departmental standards, procedures and policies
Completion of educational and professional development courses
Establish and maintain appropriate working relationships with CISD staff members, operating personnel, customers and vendor representatives in order to carry out this function
Provide technical direction and assistance as required
What we are looking for
Interns are required to comply with the 5-day in-person attendance policy for the program
Must be at least 18 years old
Must have completed 24 college credits with a 3.0 cumulative GPA or better
Will be enrolled in an undergraduate or graduate school for fall
Successful completion of a substance abuse test and background check is required
Strong MS Office skills (Excel, Word and PowerPoint required)
Valid driver's license and flexibility with regard to travel required
Strong interpersonal, analytical and customer service skills with the ability to multitask and manage time effectively
Excellent communication skills (written, oral and presentation)
Ability to exhibit proper business etiquette when dealing with all levels of the organization
Previous work experience in a retail environment is beneficial
Company Perks
Vibrant Food Centric Culture
Corporate Training and Development University
Collaborative Team Environment
Educational Workshops
Networking Opportunities
Volunteer Opportunities
Compensation and Benefits:
First year Tech Interns will be paid at $17.00 per hour. Returning Tech interns will be paid at $18.00 per hour. Master's students will be paid at $19.00 per hour. Interns are not eligible for company benefits including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off and holidays.
$17-19 hourly 4d ago
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Help Desk Technician
Cipriani 3.9
Information technology/support technician job in New York, NY
The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience.
ESSENTIAL FUNCTIONS AND DUTIES:
Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat
Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment
Evaluate business impact and determine the appropriate resolution or escalation path
Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues
Perform user account setup, password resets, access provisioning, and basic identity management
Escalate issues to Level 2/3 support teams with complete and accurate documentation
Maintain detailed ticket notes, resolutions, and knowledge base documentation
Monitor and manage ticket queues to ensure SLA response and resolution standards are met
Assist with employee onboarding and offboarding, including device setup and access provisioning
Support asset management activities, including inventory tagging, tracking, and audits
Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment
Deliver timely status updates and clear communication to end users throughout the support lifecycle
KNOWLEDGE, EXPERIENCE AND SKILLS:
1-3 years of experience in IT support or help desk roles
Working knowledge of Windows and mac OS environments
Experience with ticketing systems; Zoho Desk experience strongly preferred
Familiarity with Microsoft 365 and Google Workspace environments
Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP
Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred
Strong written and verbal communication skills with the ability to explain technical concepts clearly
Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment
Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus
Operating Systems: Windows, iOS, Android, mac OS
Productivity Suite: Microsoft 365, Google Workspace
Ticketing System: Zoho Desk
Identity & Access: Active Directory, Azure AD
Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist
Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment
Collaboration Tools: Teams, Zoom
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Ability to sit or stand for extended periods while providing technical support
Ability to lift, carry, and move IT equipment weighing up to 50 pounds
Dexterity to set up, configure, and troubleshoot hardware and peripherals
Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management
Capability to work in a fast-paced, on-site support environment
INTENT AND FUNCTION OF S
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
$55k-78k yearly est. 4d ago
Freelance Contracting for IT Techs, designers and Online Tech Services
Advanceqt.com
Information technology/support technician job in New York, NY
Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work.
We provide a platform and you work for various clients.
$50k-86k yearly est. 7d ago
Patient Relations Support Specialist
NYC Health + Hospitals/Correctional Health Services 4.7
Information technology/support technician job in New York, NY
NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.
NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of, and innovations and access to care. In-jail services include medical, mental health, nursing, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS conducts enhanced pre-arraignment screening and forensic psychiatric examinations; and leverages the resources of the Health + Hospitals system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Our workforce is comprised of more than 1,500 dedicated professionals, with locations in all five boroughs and on Rikers Island.
Under the direction of the Director and/or Deputy Director of Patient Relations, the Assistant Coordinating Manager will be responsible for documenting, managing incoming phone calls and emails, maintaining accurate records, updating the databases and coordinating complaints and requests relating to health care provided in the City's jails.
Examples of work:
Review dashboard on a daily basis, notify emergency contact for patients with specific serious injuries, hospitalizations and enter into database.
Assist in coordinating the bi-monthly QIC meetings by recording meeting minutes and updating the database with relevant outcomes and follow-up action items.
Answer incoming calls, compose email identifying case as a complaint and/or request.
Review voicemails, transcribing messages and email.
Enter and update new cases into the Patient Relations database.
Monitor and maintain the Patient Relations email in-box for all correspondences received and appropriately handle according to standardized procedures and policies.
Complete day-end reconciliation of inquiries received, assigned and sent.
Perform additional tasks as assigned.
Minimum Qualifications:
1. A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or,
2. A satisfactory combination of education, training and experience.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
$40k-61k yearly est. 3d ago
Trade Support Specialist
Us Tech Solutions 4.4
Information technology/support technician job in New York, NY
The PCM Trading Assistant's main role & responsibilities fall into Three main categories:
Monitoring and Trade Execution
Understanding of how to monitor trading positions and risks for accuracy throughout the day.
Coordinate lifecycle events with designated Sales/Trading Desks to ensure deals are properly reflected in Risk.
Contribute daily P&L estimates, produce risk explain, and investigate discrepancies with Official P&L produced by Middle Office.
Analytical and Operational Support to PCM Trading Desks:
Book, process and validate trades in Front Office booking systems as soon as deals are executed, so that Bank's risk/position is updated real-time and applicable regulatory obligations (Dodd Franck, EMIR, FINRA, etc) are met.
Resolve all internal queries from the Trading desk or various Partner Functions (IT, Middle & Back Offices, Legal, Risk…) on client transactions executed by Desk.
Strong understanding of Post Trade Processes (Corp Actions, Succession Events, and Option Expiries) to be able to fully support/execute each request without supervision.
Maintain proper documentation of the Front Office operational processes.
Follow-up with relevant departments to ensure all aspects related to post-trade processing (incl. trade confirmations, Risk/P&L, clearing/settlements) are successfully handled vis-à-vis of the clients. Ensure outstanding issues are properly raised to sales/trading and monitored until resolved.
Resolve internal queries from the Trading desk or various Partner Functions
Process & Client Services Improvements:
Make recommendations for improvement of current processes, working with business analysts on projects impacting desk and Front Office Support processes.
In partnership with internal and external stakeholders, develop solutions to resolve recurring issues and improve customer service.
Improve PCM IT framework: report issues/bugs and propose IT enhancements to make the platform more scalable and resilient.
Required Education and Experience:
Bachelor's degree or foreign education equivalent in Finance, Economics, or Mathematics.
Minimum of two years of experience in a Front or Middle Office Trade Support role within Global Markets.
Essential Skills/Competencies:
Experience and knowledge to cover clients and execute/price deals with clients.
Experience in developing and growing revenues with small client accounts.
Demonstrated knowledge in US PCM Markets and its industry infrastructure.
Very strong expertise in trade booking, validation, market lifecycle events, settlement and confirmation process for PCM products; including Corporate Bonds, CDS, Index, and Structured Trades.
Working understanding of the applicable regulations (EMIR, Dodd Frank, FINRA, FATCA…).
Demonstrated expertise using Excel and VBA to simplify and automate manual Front Office processes.
Good knowledge of system architecture (front to back workflow, pricers and risk management systems) for PCM products.
Demonstrated commercial and collaborative attitude.
Excellent communication skills (both written and verbal), including in client communication.
Analytical mindset and problem solving.
Very strong multi-tasking capability.
Attention to detail.
Ability to work well under pressure.
FINRA Registrations Required:
Series 7 and 63
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Name: Jatin
Designation: Sr. Recruiter
Job Id: 25-55337
$37k-47k yearly est. 1d ago
Technology Support Analyst
Skadden 4.9
Information technology/support technician job in New York, NY
We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.
About Us
Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers.
The Opportunity
We are seeking a Technology Support Analyst to join our Firm. This individual will provide technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual, telephone, and security systems. This individual will provide a high level of customer service, accurate reporting, and work with other local technology professionals as well as the Firm's central resources in White Plains. Technology Support Analysts work under the direction of the Senior Technology Support Analyst, Technology Support Supervisor, and Technology Manager. The hours of this position are Monday - Friday, 10:00 am - 6:00 pm or 2:00 pm - 10:00 pm. Please note that the Firm will not sponsor applicants for work visas for this position.
Responds to local and central telephone helpline, support tickets and e-mails, assesses problems, and offers assistance, logs all calls into the Firm's call logging systems and resolves or escalates as appropriate.
Provides application support for both local installations and Citrix-based applications.
Assembles, installs, configures, tests, images, troubleshoots, and repairs hardware and peripherals, including but not exclusive to computers, printers, scanners, mobile phones, and Wi-Fi capable devices, audio visual equipment and software,
reprographic and cost recovery network interfaces, security network interfaces and other equipment and applications as required.
Provides assistance and advice on technology allowance purchases for attorneys.
Provides support, troubleshooting, and repair for laptops and desktops.
Assists with remote site access.
Assists with Firm's audio visual set up requirements.
Assists with offsite technology set ups as required.
Maintains data room components, data closets and troubleshoots networking issues in conjunction with the Technology Manager/Supervisor.
Supports all personnel adds, moves, and changes.
Services, documents, and provides loaner equipment in accordance with Firm policies.
Maintains accurate inventory records.
Establishes and maintains effective working relationships with clients, attorneys, and business services professionals.
Ensures the security of the Firms systems by understanding the risks and ensuring best practices are followed.
Helps to maintain Firm policies and procedures in relation to computer technology.
Provides basic induction training on technology systems, mobile device usage, and basic software usage.
Provides software training based upon modules created by the global training department.
Regular and reliable physical presence to [ex: manage others, meet with clients, use on-site equipment, trouble shoot hardware and software].
Provides a consistent and high level of customer service.
Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
Performs frequent physical exertion including: walking, pushing, pulling, repetitive use of both hands, lifting or carrying up to 10 pounds frequently and up to 50 pounds on an occasional basis.
Manages Firm resources responsibly.
Complies with and understands Firm operation, policies, and procedures.
Performs other related duties as assigned.
Qualifications
Through working knowledge of Microsoft Office Suite, Citrix, PC and Mac Environments, eDocs DM, Blackberry and other mobile devices, DTE, Litera ChangePro, General Desktop Environments, Operating Systems- Windows and Mac.
Ability to apply logic, reasoning, analysis, and interpretation skills to resolve problems.
Ability to maintain continuous concentration, alertness, and attention to detail.
Basic understanding of hardware and software used for building security systems.
Strong customer service skills.
Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems.
Demonstrates effective interpersonal and communication skills, both verbally and in writing.
Ability to handle multiple projects and shifting priorities.
Ability to handle sensitive matters and maintain confidentiality.
Ability to organize and prioritize work.
Ability to work well in a demanding and fast-paced environment.
Ability to work well independently as well as effectively within a team.
Flexibility to travel.
Flexibility to adjust hours and work the hours necessary to meet operating and business needs.
Education and Experience
High School diploma or equivalent
Minimum of three years of related work experience, inclusive of two years of specialized technical training or an equivalent combination of education and experience; and knowledge of current technology applications, hardware and software
Culture & Life at Skadden
What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.
Benefits
The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.
Competitive salaries and year-end discretionary bonuses.
Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
Generous paid time off.
Paid leave options, including parental.
In-classroom, remote, and on-demand learning and professional development opportunities.
Robust well-being classes and programs.
Opportunities to give back and make an impact in local communities.
For further details, please visit: *******************************************************
The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.
Salary Details
$80,000 - $90,000
EEO Statement
Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.
Applicants who require an accommodation during the application process should contact Alex Taylor at **************.
Skadden Equal Employment Opportunity Policy
Skadden Equal Employment Opportunity Policy
Applicants Have Rights Under Federal Employment Law
Applicants Have Rights Under Federal Employment Law
In accordance with the Transparency in Coverage Rule,
click here to review machine-readable files made available by UnitedHealthcare:
Transparency in Coverage
$80k-90k yearly Auto-Apply 58d ago
IT Support Specialist
Prc Management Co 4.6
Information technology/support technician job in Red Bank, NJ
Full-time Description
The IT Support Specialist provides advanced Tier 1 and Tier 2 technical support, oversees daily operation of PRC's IT infrastructure, and administers enterprise systems to ensure reliable and secure technical operations across corporate and field locations. This role supports system monitoring, cybersecurity, software updates, networking, and infrastructure upgrades, and end user training and documentation. The specialist collaborates with the CIO on IT improvement projects and partners with vendors and service providers to maintain optimal system performance.
________________________________________
Essential Duties and Responsibilities
Technical Support & Troubleshooting
Provide Tier 1 and Tier 2 technical support and assist with the escalations.
Investigate and resolve advanced hardware, software, and network connectivity problems.
Provide onsite and remote support to corporate and field locations.
Coordinate with external vendors, service providers and technical partners.
Systems Administration & Infrastructure Management
Administer enterprise IT systems (Active Directory, Azure AD, Exchange, Microsoft 365, DocuSign).
Maintain hardware/software deployments, updates, and system performance.
Manage IT asset inventory, licensing, documentation, and server monitoring.
Maintain access control & security systems (badges, cameras, credentials).
Support cybersecurity (patching, MFA, updates, incident prevention).
Assist with network infrastructure (firewalls, switches, VPN).
Projects, Processes & Training
Lead IT projects and system upgrades, including implementation of new tools and infrastructure improvements.
Develop and maintain IT procedures, documentation, and knowledge base resources.
Conduct end-user training and support technology adoption across the organization.
Leverage AI and automation to improve efficiency and optimize IT operations.
Perform other related duties consistent with the scope of the position.
Requirements
Education & Certification
Associate or Bachelor's Degree preferred.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft 365 Fundamentals, CCNA, etc., preferred.
________________________________________
Experience
2+ years of IT support with strong networking/system administration experience.
Experience with domain administration, cybersecurity practices, and database support.
Experience with infrastructure security, licensing, and system performance monitoring.
Experience in property management, accounting or construction software (e.g., Yardi) is a plus.
Experience with camera systems and access control systems is a plus.
________________________________________
Skills & Competencies
Deep technical expertise with Windows operating systems, networking technologies, firewalls, and VPN solutions.
Advanced administration skills in Microsoft 365, Active Directory, and Azure environments.
Strong analytical and problem-solving abilities with the capacity to resolve complex technical issues.
Excellent communication, customer service, and end-user training skills.
Proven ability to manage multiple priorities and deliver effectively in a fast-paced environment.
Demonstrated ability to manage technology initiatives and collaborate effectively within a team.
Highly organized, detail-oriented, and committed to meeting deadlines.
Positive attitude, strong work ethic, and dedication to ongoing learning and innovation.
Proficiency with AI tools and awareness of emerging technology trends.
________________________________________
Other Requirements
Prolonged periods working at a desk and on a computer.
Ability to lift up to 50 lbs. and use small tools.
Valid driver's license required.
Occasional afterhours/weekend availability for emergencies or scheduled projects.
This is an onsite position at PRC's Corporate Office in Red Bank, NJ.
Benefits: Medical, Dental, Vision; 401(k), Life Insurance, Paid Time Off, 11 Observed Holidays
Salary Description Range: $55,000 - $70,000 annually
$55k-70k yearly 34d ago
Tech Support Specialist
Advocates 4.4
Information technology/support technician job in New York, NY
Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities
Daily Troubleshooting & Support (50%)
Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system.
Monitor daily reports and logs for errors.
Serve as the first line of support for internal teams experiencing operational tech issues.
Escalate and coordinate fixes with engineering as needed.
Onboarding & IT Support (20%)
Set up accounts, access, and tools for new hires.
Maintain software licenses and user permissions across platforms.
Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.).
Systems & Process Improvement (30%)
Analyze recurring issues and implement improvements to reduce future problems.
Collaborate with operations and engineering to design scalable, reliable systems.
Create documentation and internal guides to streamline troubleshooting and onboarding.
Qualifications
Experience: 2-4 years in a technical operations, IT, or support engineering role.
Skills:
Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations).
Comfortable navigating and fixing issues in Salesforce or similar platforms.
Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting).
Mindset:
Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again.
Detail-oriented but able to see the bigger picture when designing processes.
Thrives in a fast-paced, mission-driven environment.
$33k-39k yearly est. Auto-Apply 55d ago
IT Roles
Alpha Technologies Usa 4.1
Information technology/support technician job in New York, NY
We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications
Must have valid working Visa of US
Citizens and GCs are preferred...
Additional Information
Send me your resumes at vince@alphait. us
Pozdrawiam / With best regards,
Alpha Technologies Inc (USA)
Vince Taylor
Sr Technical Recruitment Specialist
$49k-106k yearly est. 12h ago
DESKTOP SUPPORT
Artech Information System 4.8
Information technology/support technician job in New York, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desktop Support Representative Onsite Support
Location: NEW York ,NY
Duration: 1+ years
Job Description:
• Win7/Win XP OS support.troubleshooting
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments
Additional Information
For more information, Please contact
Shubham
************
$51k-70k yearly est. 12h ago
IT Help Desk Asset Technician
Capital Rx 4.1
Information technology/support technician job in New York, NY
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: NYC Office (4 days/week required)
Position Summary:
The IT Help Desk Asset Technician assists in managing our ticketing system, MDM software, and all IT equipment tracking/deployment.
Position Responsibilities:
Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs
Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company
Collaborate with HR team to retrieve equipment from
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build and establish procedures for newly established team
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Required Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
A customer-oriented approach to problem resolution
Experience maintaining IT Assets within asset management software
Process, intake, and manage hardware repairs
Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT “future onsite” roles only)
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
$24-28 hourly Auto-Apply 5d ago
Entry Level IT jobs
Beta Soft System 3.8
Information technology/support technician job in Jersey City, NJ
Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources.
Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations.
Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more.
Job Description
(Positions all across the USA)
Entry level jobs for Freshers/ Recent Graduates
Experience: 0-3 Years
1.
Software Tester/ QA Tester :
This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs.
2. Entry Level Business Analyst:
Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements.
Qualifications
For Software Tester/ QA Tester:
Eligibility Criteria
A recent degree in Computer Science, Engineering, or Electrical Engineering.
Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered.
Freshers with the above stated technical skills will also be considered.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Detail orientated
Analytical thinker
For Entry Level Business Analyst:
Eligibility Criteria
A recent degree in MBA, Computer Science or Engineering.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Proven organizational skills with strong attention to detail
Strong verbal and written communication skills
Strong decision-making and problem-solving skills
Effective interpersonal skills and ability to work in a team environment
Additional Information
Benefits
Placements with Fortune 500 clients.
H1B Sponsorship for student's Visa
Salary hike after 6 months on the project
Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.
$71k-115k yearly est. 60d+ ago
IT Assurance Experienced Senior, Technology Risk Assurance
BDO Global 4.8
Information technology/support technician job in New York, NY
An Assurance Experienced Senior, Technology Risk Assurance is responsible for planning of IS audit process and completion of testing and analysis of client software systems. In this role, the Assurance Experienced Senior, Technology Risk Assurance will be charged with documenting and testing general controls in a wide range of technology environments to analyze system security and access controls, backup recovery procedures and IS organization and administration practices.
Job Duties:
* Documents and tests application and automated controls on a wide range of software application packages
* Prepares audit reports and recommendations associated with IS audit work performed
* Identifies opportunities to utilize computer assisted audit techniques (CAATs) and managing the implementation of those techniques, as appropriate
* Participates in the review of internal controls based on Sarbanes-Oxley Act requirements
* Communicates to the client areas to strengthen controls, mitigate risks and/or increase efficiency
* Identifies key risks and assesses their impact and likeliness of occurrence
* Recognizes technical concerns or issues and communicates those concerns with IS Assurance management
* Plans and executes the IS audit work on assigned engagements
* Develops and maintains relationships with client personnel and management
* Conducts client interviews to obtain relevant information for non-complex clients
* Performs walkthroughs of client controls
* Documents controls, tests performed and results
* Prepares workpapers in the required format
* Applies IS audit principles and guidelines to non-complex client environment
* Other duties as required
Supervisory Responsibilities:
* Supervises the day-to-day workload of IS Assurance Associates on assigned engagements and reviews work product
* Ensures IS Assurance Associates are trained on all relevant IS Assurance software and resources
* Delivers periodic performance feedback and completes performance evaluations for IS Assurance Associates
* Acts as mentor to IS Assurance Associates, as appropriate
Qualifications, Knowledge, Skills and Abilities:
Education:
* Bachelor's degree in Accounting, Computer Science, or Information Systems, required
* Masters in Information Systems or other relevant advanced degree, preferred
Experience:
* Four (4) or more years of experience of information systems and operational auditing experience, required
* One (1) or more years of supervisory experience, required
* Prior experience working within a public accounting and internal auditing environment, preferred
* Prior experience performing general and application control reviews, preferred
License/Certifications:
* CPA, CISA, CISSP and/or CFE certification, preferred
Software:
* Proficient in the use of Microsoft Office Suite, preferred
* Exposure to various industry ERP applications, highly preferred
Language:
* N/A
Other Knowledge, Skills & Abilities:
* Excellent verbal and written communication skills
* Strong analytical and basic research skills
* Solid organizational skills especially ability to meet project deadlines with a focus on details
* Ability to successfully multi-task while working independently or within a group environment
* Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
* Able to effectively manage a team of professionals and delegate work assignments as needed
* Build and maintain strong relationships with client personnel
* Ability to successfully interact with professionals at all levels
* Intermediate knowledge of internal controls
* Ability to travel up to 30%
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $85,000 - $115,000
Illinois Range: $85,000 - $115,000
NYC/Long Island/Westchester Range: $85,000 - $115,000
$85k-115k yearly 37d ago
Junior Systems Administrator
Figure 4.5
Information technology/support technician job in New York, NY
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance.
About the Role
The Junior Systems Administrator plays a key role in maintaining the organization's IT systems while delivering exceptional end-user support. This position is ideal for someone who enjoys helping others, thrives in problem-solving situations, and communicates effectively with both technical and non-technical users. The role combines hands-on technical work with a strong customer service focus to ensure smooth daily operations across the organization.
What You'll Do
* Assist in configuring, maintaining, and monitoring cloud-based systems and network equipment to ensure reliability and performance.
* Perform system updates, patches, and preventive maintenance.
* Support backup processes, disaster recovery testing, and asset inventory tracking.
* Help maintain security and compliance by following established policies and best practices.
* Accurately document troubleshooting steps, solutions, and system configurations in the IT knowledge base.
* Identify recurring issues and recommend improvements to enhance user experience and system stability.
* Contribute to IT process optimization and standardization efforts.
* Serve as the first point of contact for NY employees experiencing IT issues, providing prompt, courteous, and effective assistance.
* Troubleshoot and resolve hardware, software, and network issues across desktop, laptop, and mobile devices.
* Set up and configure user accounts, workstations, and software in accordance with company standards.
* Communicate clearly and empathetically with users, translating technical solutions into easy-to-understand terms.
* Provide onboarding and offboarding IT support for new and departing employees, including hardware setup and access management.
* Assist with the setup and troubleshooting of conference room systems and services (Zoom and Google Meet).
What we look for
* Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
* 3-4 years of hands-on experience providing helpdesk support.
* 1-3 years of experience with systems and network administration duties.
* Experience supporting both Windows and mac OS systems.
* Familiarity with ticketing systems, remote support tools, and hardware diagnostics.
* Strong interpersonal and communication skills with a customer-first mindset.
* Ability to explain technical issues clearly to non-technical users.
* Working knowledge of networking fundamentals (DNS, DHCP, VPN, TCP/IP).
* Familiarity with Active Directory, Office 365, and cloud platforms such as AWS and Google Workspace.
* Familiarity with configuring and troubleshooting network infrastructure equipment (routers, switches, wireless access points).
* Organized, detail-oriented, and capable of managing multiple priorities.
Salary
* Compensation Range: $26.44-$33.65/hr
* 25% annual bonus target, paid quarterly
* Equity stock options package
* This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs
Benefits
* Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
* Company HSA, FSA, Dependent Care, 401k, and commuter benefits
* Employer-funded life and disability insurance coverage
* 11 Observed Holidays & PTO plan
* Up to 12 weeks paid family leave
* Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-MM1 #LI-Hybrid
$26.4-33.7 hourly Auto-Apply 12d ago
DevOps for IT group
Quanta Search
Information technology/support technician job in New York, NY
A leading HF with HQ in NYC is seeking Dev Ops specialist
Bachelor's in Computer Science
3+ years of experience in DevOps/Cluster Engineer role
Knowledge of CMake and Jenkins
Financial experience is not needed, but would be a plus
Excellent comp package is offered to the right candidate.
Thank you for illuminating hiring with Quanta Search!
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$42k-85k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Information technology/support technician job in New York, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$63k-88k yearly est. 7d ago
IT Technician Tier 2 - 2575
Bram Auto Group
Information technology/support technician job in North Bergen, NJ
BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team.
At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands.
We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too!
What you'll do:
Providing remote and onsite support for computers, peripherals, and user related questions.
Ensuring customer satisfaction driving towards maximized customer service at all times.
Adhering to all system process and procedures, including ticket entry, and generating reports on request.
Providing user assistance as needed.
Documenting all support work on a timely basis within the guidelines of our company's policies.
Completing special projects as assigned.
Our ideal candidate:
Superior written and verbal communication skills
Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
Comfortable working under pressure and meeting deadlines
Experience with ConnectWise or similar remote management tools.
Proficiency in:
Windows Desktop & Server OS
MS Active Directory
Office 365 (including security services)
LAN/WAN networking (Firewalls, Switches, Wireless APs)
TCP/IP
Preferred knowledge and certifications:
Knowledge of the automotive industry
Knowledge with CDK Drive and other DMS products
CompTIA Network+
Microsoft Certified: Windows Client or Modern Desktop Administrator Associate
Microsoft 365 Certified: Fundamentals or Administrator Associate
ITIL Foundation Certification
Job Type: Full-time
Job Type: Full-time
Salary: $55,000 - $95,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Experience level:
3+ years
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk: 1 year (Preferred)
Windows: 3 year (Preferred)
Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ
$55k-95k yearly Auto-Apply 60d+ ago
IT Technician
Digacore Technology Consulting
Information technology/support technician job in New Brunswick, NJ
About Us:
Digacore Consulting is a technology consulting firm offering Managed IT Support Services to our clients. We are currently seeking a qualified candidate to fill the role of Fast Team IT Technician to join our growing team. At Digacore, we take pride in maintaining the highest customer service standards and providing technical solutions that optimize our client's business goals. Our overarching goal is to foster a work environment filled with growth-oriented individuals who possess a 'get it done' attitude and understand the value of teamwork and healthy interactions with clients and co-workers. If you are passionate about technology, enjoy helping others, and have a proven track record of taking ownership of tasks, we want you to join our diverse and talented team.
About the Role:
We are seeking a highly skilled and motivated individual to join our team as a Fast Team IT Technician. In this role, you will be providing remote support to our clients over the phone, in chat, and via email. Your primary objective is to ensure clear communication with clients and assist them with their technical issues. The ideal candidate possesses strong problem-solving skills, technical knowledge, and excellent communication skills.
Primary Responsibilities:
Provide first-level support for service requests, ensuring timely and professional resolution of technology-related issues, including workstations, servers, printers, networks, and vendor-specific hardware and software.
Deliver remote IT support, including in Windows servers, Active Directory, Office365, and DNS.
User creation/termination app install, printer setups.
Monitor the remote monitoring and management system for alerts and notifications, promptly responding through service tickets.
Maintain and update system documentation using ConnectWise and IT Glue.
Communicate professionally with clients, providing exceptional service and support.
Job Qualifications:
Basic understanding of troubleshooting systems.
Strong interpersonal skills, including effective communication, active listening, and a customer-centric approach.
Ability to diagnose technical issues and provide efficient solutions.
Excellent multitasking skills and adaptability to rapidly changing environments.
Quick learning ability for new software and troubleshooting tools.
Self-motivated with a sense of urgency to meet service commitments.
Recognize when it's appropriate to escalate support tickets.
Strong problem-solving skills and a proactive attitude.
A+ or other relevant certification
Benefits:
Nationwide medical insurance.
Dental insurance.
Life insurance gifted to all employees.
Long-term disability insurance gifted to all employees.
FSA and HSA options.
401k match
Generous paid time off.
Mental health days
Paid certification assistance
We are an Equal Opportunity Employer!
$35k-70k yearly est. 4d ago
Technology Support Analyst
William Blair 4.9
Information technology/support technician job in New York, NY
The Technology Support Analyst will deliver high quality, effective technical support for the firm's desktop hardware and software systems, ensuring exceptional client service to end users. Administer and monitor technical support workflows through the help desk ticketing system. Assess and prioritize the end user inquiries and issues. Perform setup, maintenance, troubleshooting and repair activities for user hardware and software solutions. Assist end users with requests and issues to ensure the daily availability and proper operation of their devices and desktop software.
The employee in this role will be required to work in the NYC office 5 days a week.
This position requires flexibility in work hours, including the ability to work evenings and weekends up to six times per year. Candidates should be prepared to adjust their schedules to accommodate these occasional demands.
Responsibilities include but may not be limited to:
Deliver high quality, effective technical support for the firm's desktop hardware and software systems. Assess and prioritize the end user inquiries and issues. Ensure that requests are handled in accordance with service level agreements. Utilize established help desk workflow procedures and tools to provide prompt action, detailed communication and complete resolutions.
Identify, troubleshoot, analyze and resolve user technical issues. Apply fixes and document solutions. Document and report on issue status to Technology Client Support management. Escalate complex issues using established procedures.
Perform setup, maintenance and upgrades of user hardware and software solutions in conjunction with Technology Client Support team members and other system administrators.
Administer desktop security protocols according to IT Security procedures. Document and report security incidents to team management.
Ensure all activities are in compliance with applicable rules, regulations, policies and procedures.
Additional responsibilities as requested.
Qualifications:
Bachelor's Degree in IT related field preferred.
2 - 5 years of experience in technical support or systems administration required; financial services industry experience preferred.
Strong problem resolution skills.
Strong time management and prioritization skills.
Ability to work effectively in a team environment.
Ability to collaborate across multiple functions.
Attention to detail and quality.
Technical knowledge and training in multiple key elements (data/voice communications, servers, networks, desktop) of the firm's computing environment.
Knowledge of core technology industry trends and best practices.
Strong written and verbal communication skills.
Physical Requirements: Lift and push objects (i.e. IT hardware); reach with hands and arms, bend, kneel (i.e. plug in cables), and perform other moderately strenuous activities; occasionally lift or push up to 40 lbs.
#LI-CH
#LI-Onsite
$70k-106k yearly est. Auto-Apply 4d ago
Tier 3 Technical Support Team Leader
Augury 3.8
Information technology/support technician job in New York, NY
As a Tier 3 Technical Support Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions.
You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed).
A Day in the Life
Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight.
Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence.
Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management.
Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements.
Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle.
Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution.
Continuously develop team capabilities-building processes, improving tools, and elevating technical depth.
What You Bring
Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments.
Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware.
Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods.
Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved.
Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support.
Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise.
We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend.
The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.
$90k-130k yearly Auto-Apply 38d ago
Learn more about information technology/support technician jobs
How much does an information technology/support technician earn in Linden, NJ?
The average information technology/support technician in Linden, NJ earns between $33,000 and $91,000 annually. This compares to the national average information technology/support technician range of $31,000 to $66,000.
Average information technology/support technician salary in Linden, NJ
$55,000
What are the biggest employers of Information Technology/Support Technicians in Linden, NJ?
The biggest employers of Information Technology/Support Technicians in Linden, NJ are: