Plasma Center Technician
Information technology technician job in Dallas, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Dallas
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - DallasWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyChild Autism Support Professional (Entry-Level)
Information technology technician job in Allen, TX
Make a difference in a child's life every single day.
We have immediate openings to support families in need.
We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you!
We take every application seriously and value your time.
Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview
Why Join Us?
At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged.
We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day!
What you'll be doing as a Behavior Therapist
Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions.
Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities.
Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center.
Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere.
Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs.
Job Requirements
Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety.
Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children.
Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties.
Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned.
Reliable transportation and valid driver's license required.
Must be at least 18 years of age and have a Highschool diploma or GED equivalent.
Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam.
What Our Team Says
We work directly within the Dallas and Ft. Worth community to make a meaningful difference in the lives of children and their families.
“The culture at ABC is welcoming and team-oriented. Everyone is approachable, and there's a genuine sense of community here. It's a great place to grow professionally and feel like you're making a real difference in the lives of others.” Glassdoor Review - Behavior Therapist, Dallas, TX
The ABC Advantage
Guaranteed Full-Time Hours: Even if patients cancel.
Promotions & Raises: Every 6 months with transparent feedback and goal setting.
Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs.
Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors.
Fully Paid Training: We cover your Registered Behavior Technician certification process.
No-Cost Supervision: No pay deductions for supervision hours.
No Contractual Obligation: Stay because you love it, not because you're required to.
Generous Benefits & Perks:
10 holidays,10 paid time off days and 2 flex days.
Health benefits covered at 90%.
Free lunch every Friday.
Complimentary subscription to DoorDash DashPass & Calm apps.
Student loan repayment contributions.
Annual celebrations, Teammate Appreciation Week, and team events.
Pay Ranges Based on Experience & Education:
Associates/High School: $15.50 - $23.50
Bachelors: $16.50 - $25.50
Masters: $17.50 - $27.00
For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days.
Experience in these fields is a plus!
Childcare (nanny, babysitter, preschool teacher, tutor, etc.)
Mental health professionals and advocates (QMHP, behavioral health technicians)
Camp counselors, volunteers, or Sunday school teachers
Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred)
Experience as paraprofessionals, direct support, or life skills assistants
Passion for working with children with Autism Spectrum Disorder
Eagerness to join a caring, team-oriented culture
Information Technology Specialist
Information technology technician job in Plano, TX
IT Specialist
Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results.
Day-to-Day:
Provide technical support for end-users and office technologies per established policies and procedures.
Manage and support hardware for remote office environments.
Deploy and retrieve home office hardware for remote users.
Deliver deskside and MFP printer support.
Ensure timely resolution of IT support tickets, meeting established SLAs.
Maintain hardware inventory and facilitate hardware ordering requests.
Play an active role in developing and implementing IT processes and procedures.
Provide IT support for new remote office setups.
Assist users with the installation and setup of computer hardware and peripherals.
Why KBIC?
Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued.
Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance
Work-Life Balance - PTO and a flexible work environment to support your well-being.
Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere.
As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff.
What We're Looking For:
3+ years of verified experience in a corporate IT support role.
Proficiency in Windows 11, Office 365 administration, and Microsoft Office.
Experience with Zoom and Teams.
Strong knowledge of PC hardware troubleshooting and common software issues.
Mac OS troubleshooting experience.
Familiarity with Apple and Android phone support.
Ability to provide remote and phone-based support.
Strong team player with the ability to work under deadlines and unsupervised.
Experience using remote management tools for troubleshooting and support.
Must pass a background check and drug screening.
Comfortable working onsite full-time in Plano, TX (this is not a remote role).
Additional Preferred Skills:
Experience using a help desk ticketing system.
Knowledge of SonicWall and general networking concepts.
Ability to manage multiple projects simultaneously.
About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
IT Helpdesk, Security & Network Technician Instructor
Information technology technician job in Dallas, TX
Graduate America seeks an IT Helpdesk & Network Technician Instructor to train the next wave of IT pros. Requirements: CompTIA A+, Network+, or Security+ certified 3+ years IT support or network administration experience Teaching/mentoring experience a plus
Ready to lead in tech education?
Product Information Specialist - Door Hardware
Information technology technician job in Dallas, TX
At Banner Solutions, every teammate is an owner.
Banner Solutions is more than a typical door hardware distributor - we're obsessed with making our customers' jobs easier through inventory availability, product findability, and top-tier customer support.
We are Securing Every Doorway and Beyond with Trusted Solutions.
Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an industry leading e-commerce platform featuring products from over 260 manufacturers. Banner Solutions aims to simplify and enhance customer experiences through efficient processes and personalized service, setting new standards in the industry.
We are entering an exciting phase of growth and expansion supported by significant investments!
Summary:
The Product Information Team is responsible for assisting in the management and improvement of product data for the Banner Solutions item master through line reviews, price updates, daily edit requests, and special projects as determined by the Project Information Manager and SVP of Supply Chain. Additionally, the team supports on demand item creation needs for the sales team.
The Product Information Specialist is a full-time position requiring strong organizational, analytical, and communication skills with the opportunity to substantially impact profitability and efficiency throughout the company. This is a role that presents challenging problems to solve, while providing exposure to a wide-range of job functions, as well as an excellent opportunity for growth potential.
Responsibilities:
Create new items in the ERP on demand for sales team as requested
Update, correct product information errors in ERP as reported via ticket system
Perform regular price updates to items in ERP as issued by our suppliers
Process large product load requests from Product Management
Investigate and correct pricing and data issues in ERP as needed
Support Product Information projects and initiatives as directed by Product Information Manager
Qualifications:
2+ years of experience in one or more of the following: Commercial Hardware sales/support, Product information management/analytics, or commercial hardware product management
Previous experience with Epicor Prophet 21 or similar ERP systems a significant benefit, but not required.
HS diploma/GED equivalent required, undergraduate degree in related field is a plus
Ability to manage and prioritize multiple individual & team tasks
Strong research and critical thinking skills
Proficient Microsoft Excel user
Experience with pivot tables, Power Query, VBA a plus but not required
Keen focus on accurate, consistent work
Clear and professional communication skills with cross-functional colleagues
Communicates with accuracy, professionalism, and kindness in all interactions
Responds to requests in a timely and professional manner
Outstanding personal integrity and ethics
Bank Information Technology Governance Lead
Information technology technician job in Plano, TX
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Bank Information Technology Governance Lead.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.
What you'll do:
Supports the first line of defense in ensuring the effectiveness, application, and adherence to IT governance, risk management, and compliance programs within the Bank Technology Office. Leads and supports the design, implementation, and continuous improvement of IT governance, risk, and compliance programs within the Bank Technology Office. This role develops and enforces IT policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Collaborates with various stakeholders, including IT teams, business units, legal, and audit, to ensure integrated governance practices.
Leads and supports the execution of the bank's first line IT Bank risk strategy aligned with Association risk and regulatory frameworks.
Develops, coordinates, and enforces Bank IT and security policies, standards, and procedures to ensure regulatory compliance and risk mitigation.
Participates and oversees audits, assessments, and reviews to monitor compliance with internal policies and external regulations. Assesses Bank IT activities for compliance with regulations such as GDPR, HIPAA, and PCI DSS.
Serves as the primary liaison for regulatory bodies, ensuring timely reporting and responses to inquiries. Manages third party and regulatory responses, questionnaires.
Maintains the Bank IT risk register and leads periodic risk assessments across technology operations. Provides strategic advice to senior management on Bank IT governance and compliance matters.
Collaborates with IT, legal, procurement, and other stakeholders to ensure integrated governance practices.
Provides input into the budget management process for Bank IT governance initiatives to ensure resources are allocated effectively and aligned with priorities.
Assists in establishing, monitoring, and reporting on key performance metrics and reporting mechanisms for governance and compliance initiatives. Produces reporting documentation for Technology and Risk and Compliance Committees.
Ensures that Bank IT continually meets any regulatory, statutory, and legal obligations, supports the organization's objectives, works within the defined ethical and cultural framework, and follows the IT governance framework. Oversees compliance responses ensuring that they are validated, communicated appropriately, and evidenced.
Supports identification, assessment, and mitigation of risks related to Bank technology operations and monitoring, technology architecture and systems limitations and/or design and development.
Supports ongoing oversight of affiliate agreements for IT services, ensuring FSB compliance and risk ownership. Reports on affiliate risk posture and mitigation efforts to senior leadership.
Supports incident and issue management processes for Bank impacting technology issues, ensuring rapid triage, root cause analysis, and remediation.
Mentors junior members of the IT governance team, providing guidance and support in their professional development.
Leverages AI capabilities within the context of the IT Gov function as needed.
Stays abreast of emerging technologies and regulations and ensuring IT alignment with business goals.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree).
8 years experience supporting IT governance, risk management, compliance, or IT audit activities, including 2 years experience in a team or people leadership role.
In-depth knowledge of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST.
Demonstrated experience in developing and implementing IT policies, standards, and procedures.
Experience in coordinating IT audits and assessments, and ensuring compliance with regulatory requirements.
Demonstrated experience in policy development, audit coordination, and risk-based compliance monitoring.
A strong understanding of regulatory and compliance requirements applicable to the organization.
Experience communicating technical information to non-technical audiences.
Experience partnering with cross-functional team members to deliver results.
Advanced knowledge of Microsoft products.
What sets you apart:
Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).
Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)
Work experience in highly regulated work environments including other large financial institutions
Experience with data-driven analysis using AI tools and collaborating to drive process innovation
Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.
Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.
Compensation range: The salary range for this position is: $143,320-$273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyTechnical Support Representative
Information technology technician job in Irving, TX
🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX
🛠️ What You'll Do
Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
Provide installation support and onboarding for PryzmIQ and AWTOS.
Proactively engage users to drive adoption and satisfaction.
Document findings and provide feedback for product improvement.
🧠 What You Bring
1+ year in technical support, help desk, or IoT/home systems troubleshooting.
Strong communication and problem-solving skills.
Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
Detail-oriented and passionate about creating smooth user experiences.
High School Diploma or GED required; Bachelor's degree preferred.
Network Technician
Information technology technician job in Richardson, TX
We are seeking an enthusiastic and motivated professional to join our service delivery team in a hybrid role that blends project coordination, technical telecom/network operations, and order management. This position supports the full lifecycle of service delivery-from order intake to billing-ensuring high levels of customer satisfaction, operational efficiency, and continuous improvement. It is ideal for candidates looking to grow in IT, networking, and customer service domains.
Key Responsibilities:
Customer & Project Coordination
Serve as the single point of contact for assigned customer accounts.
Coordinate with Sales, Service Delivery, Product, and Technical teams to implement solutions.
Manage critical dates, handle escalations, and ensure timely delivery of services.
Participate in weekly/monthly review calls with clients and leadership to track progress and address challenges.
Maintain strong communication with internal teams and customers to improve processes and enhance satisfaction.
Order Management & Documentation
Validate and process orders through multiple channels, ensuring accurate entry into systems.
Execute customer quotes and manage orders for local exchange carriers.
Handle escalations for special and expedited order requests.
Maintain close working relationships with Sales/Customer Care Managers to ensure timely and accurate order entry.
Document all issues, troubleshooting steps, and resolutions in the ticketing system.
Support billing processes and maintain technical documentation.
Technical & Operational Support
Read and interpret maps, building plans, and utility demarcation points.
Support network planning, builds, and disconnect projects with technical accuracy.
Troubleshoot Layer 1 and Layer 2 technologies (Ethernet, SONET, STM, E1/T1).
Perform Root Cause Analysis (RCA) for missed metrics and drive improvement plans.
Contribute to operational automation initiatives to optimize delivery cycles.
Continuous Learning & Process Improvement
Stay updated on new products, systems/tools, and process changes.
Apply critical thinking to evaluate order packages and improve workflows.
Continuously enhance job skills through training and professional development.
Qualifications:
Required:
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Associate's degree, high school diploma, or bachelor's degree in IT, Computer Science, Networking, or a related field.
0-1 years of experience in telecom/network operations or customer service.
Strong customer service, problem-solving, and analytical skills.
Effective verbal, written, and interpersonal communication skills.
Proficiency in Windows-based applications (Word, Excel, etc.).
Strong organizational skills and attention to detail.
Ability to manage multiple projects in a fast-paced environment.
Preferred:
0-1 years of experience in telecommunications or IT.
Understanding of technical products and services.
Basic project management skills or certification.
Experience working in a global delivery model.
Knowledge of order processing and provisioning workflows.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Pay: $40,000 ($19.23/hour)
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
IT Technician - ServiceLink Flood
Information technology technician job in Arlington, TX
ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation.
In this role, you will…
· Perform hardware and software break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware
errors/features if required and problem resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitoring the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
You possess …
· Technical Associates Degree or equivalent preferred
· 2+ Years of technical work experience in a corporate environment preferred
· The ability to identify, develop and implement technical processes and solutions
· Project development and management skills
· Outstanding customer service skills
Responsibilities
· Perform application break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features
if required and problem resolution
· Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitor the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
· Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment
· Provide problem analysis and support to ensure proper escalation during outages or periods of degraded
infrastructure performance
· Provide support utilizing all available tools including remote control technologies
· Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required
· Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds
· All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Technical Associates Degree preferred
• 2+ Years of technical work experience
• Experience in Windows 11
• Experience with Microsoft Office 365
• Experience with multiple hardware platforms
• Certifications a plus
• Effective problem-solving skills
• Excellent customer service skills
• Ability to multitask
• Highly organized
• Ability to work in a collaborative, team environment
• Ability to be productive in a fast-paced environment
• Ability to apply learning on a supervised basis
· Ability to grasp new concepts and develop skill set
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Auto-ApplyOnsite IT Technician
Information technology technician job in Richardson, TX
We are excited to announce we are expanding and looking to grow our team with a new Onsite IT Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Employee Benefits:
Paid Time Off, and Paid Holidays
Medical, Dental, Vision, and 401(k) with employer match contributions
Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks, and other duties as assigned. *This candidate will travel Centre client sites*
To be considered for this position, please complete the 3-5 minute behavior assessment:
Centre Technologies Online Assessment
Education/Experience/Certifications
2+ years experience in IT-related study or field.
Must possess basic knowledge and experience with:
Windows 7/8/10
Microsoft Office suite
Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
Understanding of basic network concepts
Understanding of application, desktop, and server virtualization
Understanding of Desktop Deployment / Imaging
Bachelor's Degree a plus
Desired Experience/Certifications
Certifications
CompTIA A+ Certification a plus
MDAA, MCSA
Windows Server 2008/ 2012/ 2016
Microsoft Office 365 Admin portal
Understanding of File Permissions (NTFS & Sharing)
Auto-ApplyDistrict IT Technician II (INTERNAL APPLICANTS ONLY)
Information technology technician job in Allen, TX
Job Status: UNTIL FILLED Posting Date: 11/11/2025 Posting Number: 013276 Location: Technology Position Title: District IT Technician II (INTERNAL APPLICANTS ONLY) Wage/Hour Status: Non-Exempt Reports To: Desktop Software Specialist Primary Purpose: Under general supervision, this position will provide tier 1 and 2 support for issues regarding hardware repair, desktop software and application support, desktop imaging, mobile device support, system virus removal, printing, and network connectivity issues throughout the district. Monitor service desk incident requests and provide immediate assistance in the form of technical expertise for prompt resolution if issues or guidance on best practices as they relate to industry standards and/or department processes and procedures.
Qualifications: Education/Certification:
* High School diploma or GED required; Bachelor's degree preferred.
* A+ and MCSA certifications required or must be obtained within first 6 months
Special Knowledge/Skills:
* Ability to install, maintain and repair computers and peripherals, including printers, projectors and scanners.
* Ability to diagnose and resolve computer hardware, software, and network problems.
Experience:
* 3 years of experience with computer workstation configuration/setup.
* 3 years of experience with computer hardware and software applications.
Major Responsibilities and Duties:
Technical Support
* Troubleshoots and resolves complex computer systems hardware, software, and connectivity problems. Provides tier 1 and 2 support for technology operations and provide technical expertise and guidance to level 1 support personnel.
* Monitor the service desk queue, update issue statuses, document issue resolutions, and close service requests in accordance with service level agreements and follow-up with users to ensure problems were fixed properly.
* Analyze and resolve technology issues using logic and creativity, following established procedures, and exhibiting a commitment to seeing the problem through to resolution.
* Respond to questions and resolve problems for users in person, via telephone, and/or remote access; Assess end-user needs and provide training as needed.
* Work cooperatively with end-users to detect and resolve hardware problems. Communicate with District IT personnel and software/hardware vendors to resolve end-user problems.
Installation
* Install and upgrade computers and peripherals throughout the district.
* Install network cabling and network peripherals throughout the district.
* Relocate computer hardware, peripherals, and equipment as needed.
* Install and configure software as needed.
* Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
Equipment Repair and Maintenance
* Diagnose and repair equipment, including printers, terminals, and personal computers.
* Service equipment according to established preventive maintenance schedule.
* Maintain accurate updated records of preventive maintenance.
* Maintain accurate records of time and materials required to perform repairs and service.
Other
* Be an active member of the technical services team by sharing knowledge with other technicians, updating the end user and technician knowledge-base, and actively participating in team meetings.
* Assist with maintaining technology inventory as required. Maintain and replenish a stock of common tools, parts, and components needed to do your job. Maintain accurate records of these with the Technology Warehouse.
* Assist in moving, loading and unloading inventory at various locations manually as required. Assume responsibility of delivery of all items to proper school or department.
* Be customer service oriented and maintain a professional approach regarding all district matters.
* Be adaptable and flexible in acceptance of changes in techniques and procedures.
* Perform R&D and remain knowledgeable of emerging trends in technology and keep abreast of innovative practices.
* Attain and keep current, relevant technology certifications.
* Perform special projects, after-hours support and upgrades, and other duties as assigned.
Supervisory Responsibilities:
None.
Customer Care Skills:
* Provide professional communication with students, parents, community members, staff and other professionals at all times.
* Use proper phone etiquette at all times, speaking slowly and clearly. Take reliable messages, and route to appropriate staff.
* Ensure superior customer care skills are used via eye contact, facial expressions, voice inflections, body language, and an attitude of "going the extra mile" for others.
* Ensure all requests for information are dealt with in an appropriate timeframe.
* Create and maintain a welcoming, service-oriented environment toward all internal and external customers.
Mental Demands/Physical Demands:
Tools/Equipment Used: Standard office equipment including personal computer and peripherals.
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching
Lifting: Occasional light lifting and carrying (less than 15 pounds)
Environment: May work prolonged or irregular hours; frequent districtwide travel; occasional statewide travel and out-of-state travel
Mental Demands: Work with frequent interruptions, maintain emotional control under stress
Salary: Pay Grade TG03 $222.64 - $269.01 daily rate, commensurate with experience according to District salary schedule. Days: 226
IT Desktop Technician (Dallas, TX) - Austin Industries
Information technology technician job in Dallas, TX
Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.
**Austin Industries** has an outstanding opportunity for an **IT Desktop Technician** at our corporate headquarters in **Dallas, Texas** . The IT Desktop Technician will provide general and escalated support to all Employee-Owners at all headquarters, offices, and jobsites of all Austin operating companies. They'll focus on coordination, installation and implementation of all IT hardware and software including but not limited to, laptops, desktops, tablets, iPads, docking stations, monitors, audio/video equipment, phones, and wireless devices.
**Responsibilities:**
+ Provide on-site and remote maintenance, troubleshooting for computer hardware, peripherals, software, virus, network connection and mobile device configuration
+ Recognize, diagnose, and resolves common system issues; may use remote desktop screen sharing software to quickly and accurately assist users with issues
+ Responds to telephone calls, emails and ticket requests for technical support
+ Software and hardware installations, updates and troubleshooting
+ Audio/video conference setup and support
+ Printer/scanner setup and support
+ Document, track and monitor the problems to ensure a timely resolution
+ Assist Asset department with imaging of new and upgraded equipment
+ Track, document recurring problems, and recommend corrective actions to the appropriate IT team
+ Other duties as assigned
**Qualifications:**
+ An associate degree in computer technology, information systems, or related field preferred but not required
+ 2+ years of experience in computer technology support or related area
+ Azure Fundamentals Certificate preferred
+ Bilingual in Spanish highly preferred
+ Knowledge of commonly-used concepts, practices, and procedures within field
+ Excellent communication (written and verbal), analytical, customer services, and interpersonal skills
+ Ability to work in a fast-paced, deadline driven environment
**Requirements:**
+ Be available to work at Austin Bridge & Road headquarters in Coppell, Texas as needed per rotating schedule
+ Be available to travel to jobsites at least once every quarter
+ Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.
**Benefits & Compensation**
We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. **We are proud to be a 100% Employee-Owned Company (ESOP)!** To learn more about our employee-ownership structure, please go to ********************************************************* .
**Austin Industries is an Equal Opportunity Employer.**
_See_ the "Know Your Rights" poster available in English (****************************************************************************************** and Spanish (******************************************************************************************** .
**About Austin Industries**
Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety.
To learn more about our history, culture and operations, visit us at ****************** .
**No Third-Party Inquiries Please**
This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so ( _i.e._ , payment must be required pursuant to the terms of a written agreement).
Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.
**Accessibility Note**
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the **People Services Team** at ****************.**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
IT Technician - PS DFW
Information technology technician job in Dallas, TX
About PS
PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality.
Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft.
Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences.
We are building more than terminals - we are shaping a new way to travel. If you're passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS.
The Role: IT Technician
PS is looking for a team-focused IT Technician who is highly skilled in corporate computer systems and office technology support. Duties include installing hardware and troubleshooting computer issues and responding to IT helpdesk tickets from our company employees, including other locations, in a timely manner. The IT Technician will collaborate with the department on a regular basis and assist in identifying the best tools to improve our tech functions. The ideal candidate is great at problem-solving, up to date on top technology systems, including core IT concepts (SaaS, networking, ITSM, etc.), and can quickly tend to employee needs with great customer service. This position will report to the Senior IT Manager.
The IT Technician will aim to keep the technology at PS in top working order and accessible to all team members. They will work closely with his/her team, ensuring each work ticket is thoroughly resolved and all components are in working order. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
Responsibilities & Expectations:
Act as an extension of the PSHQ IT department, ensuring that all corporate IT policies, procedures, and security measures are effectively implemented.
Perform system installation, administration, maintenance, and troubleshooting for all PS corporate technologies including, but not limited to, workstations, mobile devices, office applications, IAM, point of sales (POS), VOIP devices, and audio/visual systems according to individual department needs.
Perform basic network management, including installation, monitoring, maintenance, and security.
While adhering to ITSM best practices, provide exemplary support and customer service to PS employees in and other locations as needed, update and document tickets as they are resolved.
Responsible for asset management that includes tracking, managing, and maintaining IT hardware and software throughout the lifecycle.
Act as an onsite representative and liaison for PSHQ IT department when working with external vendors as well as internal stakeholders.
Support and collaborate with relevant stakeholders and team members on corporate IT projects during development and post deployment, to ensure systems meet expected outcomes.
Create and maintain documentation of procedures, configurations, and runbooks.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Maintain local server room and IT workplace.
Ability to work weekends, holidays, and after hours.
Performs other duties as assigned.
Effective communication and interpersonal skills, with a focus on maintaining solid relationships between the IT dept and vendors/stakeholders at all levels.
Ability to operate independently, with minimal in-person oversight while being self-motivated to excel beyond the tasks at hand.
Demonstrate excellent judgment and sound decision making, especially during critical/high stress moments.
Technical Skills
Experience in IT Service Management with a strong understanding of the ITIL framework.
Hands-on experience with ITSM tools such as ServiceNow, Freshservice, etc.
Demonstratable proficiency working with and supporting core operating systems (Windows/Apple/iOS).
Basic understanding of networking concepts such as IP configuration, LAN/WAN administration, and switching/routing.
Proficiency in maintaining, configuring, and installing computer hardware systems/peripherals.
Solid familiarity with core Microsoft Office applications.
Licenses: A+, Network+ highly preferred.
Requirements
Bachelor's Degree in Computer Science, Information Technology, or equivalent experience.
2-3 years' experience in a corporate customer service environment.
Thorough knowledge of networking concepts such as routing, DNS, DHCP, IP4
Travel to PSHQ or other terminal locations as needed
Must be able to lift and carry equipment weighing up to 50 pounds
Pass a pre-employment drug screening + background check.
Full Time Employee Benefits
Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability.
401K retirement plan with company matching.
Health and Dependent care FSA and HSA with company matching.
Merit-based raises and bonuses.
Monthly Health & Wellness and phone reimbursement.
12 Days PTO
Friends & Family Discounted PS Use.
Tuition Reimbursement.
A great career path with promotion opportunities.
Compensation range $31.25 - $33.65/hr, (based on experience). Overtime opportunities available.
This is a full-time non-exempt role.
PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
Auto-ApplyIT Desktop Technician (Dallas, TX) - Austin Industries
Information technology technician job in Dallas, TX
Austin Industries is one of the nation's largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.
Austin Industries has an outstanding opportunity for an IT Desktop Technician at our corporate headquarters in Dallas, Texas. The IT Desktop Technician will provide general and escalated support to all Employee-Owners at all headquarters, offices, and jobsites of all Austin operating companies. They'll focus on coordination, installation and implementation of all IT hardware and software including but not limited to, laptops, desktops, tablets, iPads, docking stations, monitors, audio/video equipment, phones, and wireless devices.
Responsibilities:
Provide on-site and remote maintenance, troubleshooting for computer hardware, peripherals, software, virus, network connection and mobile device configuration
Recognize, diagnose, and resolves common system issues; may use remote desktop screen sharing software to quickly and accurately assist users with issues
Responds to telephone calls, emails and ticket requests for technical support
Software and hardware installations, updates and troubleshooting
Audio/video conference setup and support
Printer/scanner setup and support
Document, track and monitor the problems to ensure a timely resolution
Assist Asset department with imaging of new and upgraded equipment
Track, document recurring problems, and recommend corrective actions to the appropriate IT team
Other duties as assigned
Qualifications:
An associate degree in computer technology, information systems, or related field preferred but not required
2+ years of experience in computer technology support or related area
Azure Fundamentals Certificate preferred
Bilingual in Spanish highly preferred
Knowledge of commonly-used concepts, practices, and procedures within field
Excellent communication (written and verbal), analytical, customer services, and interpersonal skills
Ability to work in a fast-paced, deadline driven environment
Requirements:
Be available to work at Austin Bridge & Road headquarters in Coppell, Texas as needed per rotating schedule
Be available to travel to jobsites at least once every quarter
Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.
Benefits & Compensation
We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned.
Austin Industries is an Equal Opportunity Employer.
See
the “Know Your Rights” poster available in English and Spanish.
About Austin Industries
Austin Industries and its operating companies engage in almost every type of civil, commercial and industrial construction. Austin is owned entirely by its employees through its Employee Stock Ownership Plan (ESOP). Austin Industries has a rich history. We are one of the largest and most diversified construction firms in the nation. Austin stands on the core values of Uncompromising Integrity, Employee-ownership, Exemplary Service and Excellence in Safety.
To learn more about our history, culture and operations, visit us at www.austin-ind.com.
No Third-Party Inquiries Please
This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (
i.e.
, payment must be required pursuant to the terms of a written agreement).
Any unsolicited resumes or candidate information submitted to this Company or any of its employee-owners becomes the property of the Company.
Accessibility Note
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.
IT Technician 2
Information technology technician job in Plano, TX
Compensation: $52,000.00 - $58,000.00Summary
Provide escalated support and maintenance for client IT services including tablets, computers, mobile devices, printers, and other end-user hardware and software. Perform client device installation, repair, and upgrades to ensure optimal performance. Deliver timely and accurate support both in-person or remotely while adhering to all IT Service Management processes and procedures. Implements, strategize, and optimize the provisioning process.
Essential Duties and Responsibilities
include the following. Other duties may be assigned, as necessary.
Assists in developing long-term strategies and support capacity planning to meet future IT needs
Identifies and captures user requirements
Conducts research on, evaluates, and recommends client devices, software, and related products for purchase
Installs, upgrades, configures, maintains, and troubleshoots end-user hardware and software to ensure required desktop service levels
Ensures accurate tracking of hardware through Asset Management procedures
Performs minor equipment ordering
Performs testing on new equipment and vets out the equipment's functionality for our environment
Performs on-site and remote analysis, diagnosis, and resolution of complex PC, tablet, and mobile device problems for end-users. Recommends and implements corrective solutions, as needed
Provides escalated level 2 Service Desk support for end-user software issues
Support Problem Management activities within technical area of expertise
Supports accurate Incident and Request Management information capture, prioritization, and ensure completion within SLA timeframes
Supports new-hire orientation and onboarding requirements
Performs IT onboarding process to ensure end users are “IT Ready” to continue through the HR onboarding process
Collaborates with HR for onboarding process tracking, ID badge creation, onboarding process updates
Collaborates with system and network administrators to ensure efficient operation of the company's client services environment
If necessary, liaise with third-party support and equipment vendors
Adheres to all IT Service Management policies and process areas (Incident, Problem, Request, Change, Knowledge, and Asset Management)
Contributes to continual service improvement in all aspects of IT support function
Consistently represents the company in a professional manner
Maintains effective working relationship and cooperate with all personnel in the Company.
Adheres to the Company's compliance (HIPAA, NIST) requirements as stated in the policy and procedure manual and all other related policies
Performs other duties and responsibilities as assigned
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree preferred or 5 years of equivalent experience
2 years prior computer systems maintenance experience
2 years help desk experience (or equivalent certification / knowledge
Procedural approach to understanding process / workflow
Ability to create, change, and optimize work flow systems
Excellent troubleshooting skills
Excellent customer service skills
Excellent phone etiquette
Must possess the ability to multi-task and frequently change direction
Ability to work during normal business hours, after hours as directed by manager, and on-call rotation
Employee must also possess high-level understanding of at least one specialized IT discipline. These may include, but are not limited to:
Microsoft 365 Administration
EMR System Administration
VOIP Phone System Management
Printer Management/Deployment
Meraki Networking
Cybersecurity
Vendor Management
PowerShell\Python Scripting
AI
Digital Design
API Development
Data Analytics
HIPAA\SOX Compliance
Change Management
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
Comments
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
CSI Pharmacy is an Equal Opportunity Employer
Auto-ApplyIT Technician
Information technology technician job in Dallas, TX
DHA, Housing Solutions for North Texas IT Technician Salary: $44,782 - 51,499 Join the team dedicated to providing affordable housing solutions across North Texas. At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As the IT Technician, you play an important role in helping provide user desktop support and related peripherals for the end-users in all other remote offices.
Enjoy these benefits when you join the DHA team!
Flex Work: 4.5 or 4-Day Work Week
Paid Time Off + 12 Paid Holidays
Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan
Tuition Reimbursement
Employee Assistance Program: Financial, Legal, Mental Health and Counseling
Medical, Dental and Vision Plans
Section 125 Pre-Tax Cafeteria Plan
Health Savings and Flexible Spending Accounts
Term Life Insurance: Short- and Long-term Disability Plans
Key Responsibilities
* Installs, configures, tests, monitors and deploys stand-alone and networked thin clients, laptops, computers, and telephony devices and associated peripheral devices.
* Assists with management of on-prem and in-cloud services
* Provides desktop support functions to assist users with procedures, and use of desktop and laptop computers, printers, telephones, and related peripheral devices. Analyzes and resolves performance problems involving application software packages, not limited to operating systems and associated firmwares.
* Receives instruction or on-the-job training on basic structures of organization and any related technology updates.
* Assists in writing ITR routine checklists, procedures.
* Serves in a backup role for the Service Desk function as needed.
Knowledge and Skills for Success
A successful IT Technician has
* Knowledge of DHA organization, operations, policies and procedures.
* Knowledge of computer hardware and software use, installation, and configuration.
* Knowledge of techniques for setting up and testing PC operation and data communication systems.
* Knowledge of operation, maintenance and performance capabilities of hardware, software, mid-range, file server, PC operating systems and data communication systems and networks.
* Knowledge of security systems procedures and access controls.
* Knowledge of telecommunication equipment and peripheral devices.
* Knowledge of MDM deployment and management.
* Knowledge of licensing management and acquisition.
* Knowledge of Azure AD and O365.
* Effective customer-oriented service techniques.
* Ability to install, configure and test system and application level software and upgrades.
* Ability to analyze hardware and software related malfunctions and determining effective solutions.
* Skill in operating and maintaining computer and communication systems, and related peripheral equipment and devices.
* Communicating clearly and professionally, both verbally and in writing.
* The ability to interact effectively with diverse groups of people.
Qualifications
* Associates Degree in Information Technology or related field
* Two (2) years of computer product support experience
* Or an equivalent combination of education and experience
* A+ or MCP certification is required
* MCDST certificate is required within 6 months of employment
How to Apply
Applications must be submitted online by using the Apply button at the top of this page.
Be sure to answer every question on the application. Incomplete applications will not be considered. Please use N/A for questions that are not applicable to you.
If you are interested in more than one open position at DHA, you must submit an application for each role.
The employment history section of the application must be completed. We cannot accept a resume as a substitute.
DHA is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity and all employees and applicants are treated equally without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
IT Technician
Information technology technician job in Fort Worth, TX
at Point of Rental Software
About Point of Rental…At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We're an international company, with offices in the United States, the United Kingdom, and Australia. Still, we're run like a family business - the meetings are few, and the bonding opportunities are genuine. And though we're in an industry based on taking items only as long as you need them before returning them, we're fiercely committed to our people. We work with every member of our staff to help them become the developer/salesperson/trainer/wizard they always wanted to be. Bring us your best. We'll make your best better.About the role…The role of an IT Technician is pivotal in delivering top-notch technical support to customers, ensuring seamless operation of IT systems within their organizations. This position involves offering vital assistance to users across all client bases, ranging from resolving basic user-account issues to tackling critical system challenges. Moreover, the IT Technician holds the responsibility of managing and upkeeping various devices and functionalities crucial for our Enterprise Rental Management Software. This role operates within a high-energy and challenging work environment.Job Responsibilities • Hardware configuration including but not limited to printers, scanners, and Windows PCs.• On-premise and cloud-hosted Windows Server (2008-2022) administration including server rebuilds (AD, GP, RDS, IIS installation and configuration).• Basic SQL database administration.• Network administration and setup (Router configuration including VPN deployments).• IT-related support of the Point of Rental software and Point of Rental licensing.• Basic Azure, AWS, and GCE administration with assistance from higher tiers of support.• Collaboration across departments to resolve customer IssuesQualifications• Strong problem-solving skills and attention to detail. • Proficiency in Microsoft Windows operating systems and Office 365 applications.• Associate's Degree or Higher or equivalent work experience.• Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience).• Remote Windows Administration for offices of 1 to 15 users.• Basic understanding of networking concepts and protocols.• 1-2 years of experience in a similar IT support role.• Shift Schedule varies with the following options: 7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, or 10:00 am - 7:00 PM CST Monday-Friday.• Ability to participate in rotating On-Call Support required. • Basic Group Policy and Active Directory administration. Desired Skills• Small Business Network Routers and Switches (NETGEAR, Cisco, SonicWALL).• Dell Workstations and Servers setup and maintenance.• Microsoft SQL Server/Express 2019 setup and configuration.• Strong understanding of Microsoft Terminal Services/Remote Desktop Services.Advantageous Skills• Microsoft Certified Professional/Administrator.• CompTIA A+ and/or Net +.• Experience with Azure Cloud and AWS Cloud environments.Office Perks: Food/drink market, espresso & Keurig machines. Plus, friendly competitions of ping-pong, mini-golf, chess, and PS4. Job Type: Full-Time, Exempt. Salary + Benefits (Medical, Dental, Vision) + 120 Hours PTO + 100% 401K Matching (Up to 4%). M-F, Daytime Hours, Onsite Environment.POR is an Equal Employment Opportunity employer and does not discriminate in hiring or employment practices. All qualified applicants will be considered regardless of race, color, sex, religion, national origin, citizenship, military service, veteran status, disability, genetic information, age, and any other characteristic protected by federal, state, or local laws. POR is committed to providing equal opportunity for all and reasonable arrangements for individuals with disabilities in employment. To request any special arrangements, please contact our Human Resources Department.
Auto-ApplyIT Systems Administrator
Information technology technician job in Richardson, TX
Apply now " Company: Dentsply Sirona, Inc Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
Scope of Role
We are looking for an experienced and talented IT System Administrator to join our team in Richardson, TX. This individual will be responsible for providing technical support and daily administration for application servers, networking equipment, servers, PC hardware, telephones, cabling, and connectors. They will be resonsible for maintaining system logs and instructing the users in the basic of PC and network functions. This person must follow corporate guidelines for network access, purchasing policies, and security. The individual must have excellent customer service skills and the ability to document work through the Dentsply Sirona ticket system.
Responsibilities for Employment
* Provide advanced customer service and technical support to end-users for hardware and software to identify root cause, and provide technical support
* Analyze, research, and resolve complex end-user escalation incidents or issues and troubleshooting from other IT support staff; escalate as necessary
* Install, configure, and test installed hardware and software on new or existing devices, in accordance with standard procedures
* Set up new equipment and devices; set up and maintain workstations; provide appropriate access to applications, systems, and data
* Provide guidance and explain policies and procedures to IT support staff and end-users
* Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
* Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
* Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
* Communicate and translate technical information to non-technical end users; maintain communication and monitor incident through resolution
* Participate in the maintenance, implementation, troubleshooting, and end-user support for applications, mobile devices, and servers
* Implement security policies and protocols
* Review, update, and maintain documentation to ensure internal processes and procedures, workflows, and training manuals are current
* Review and evaluate new hardware and software products; recommend the implementation of new products
* Create, track, and maintain reports and provide updates to management
* Assist in tracking and maintaining hardware and software inventory; interact with vendors
* May mentor, train, and direct the work of other staff members and/or student workers
* Active Directory User Management (Creations, Terminations, Attribute Modifications, Group Memberships)
* Advanced knowledge of Microsoft M365 Products (Outlook, Office, Teams, SharePoint, Yammer, Planner, OneDrive)
* Maintain full compliance with all corporate network Standards and SOPs as well as all SOX and FDA Part 11 guidelines.
* Install, configure, and maintain personal computers, servers, Ethernet networks, network cabling, printers, and other related equipment and devices.
* Investigate user problems, identify the source of the issue and implement the solution.
* Manage and maintain system backups of critical network resources.
* Review and implement lifecycle management of servers, key network systems, and associated hardware to ensure maximum performance.
* Prioritize and Implement standard services
* Create and update site documentation
* Identify and implement opportunities to improve hardware and software systems
* Determine timeframes and manage/oversee completion for major IT projects including system updates, upgrades, migrations, expansions, and outages
* IS Application - Corporate provided - troubleshoot all issues and coordinate issue resolution with application provider
* Manages local IT budget
* Troubleshoot client login issues to determine and resolve the reported problem (Account, Connectivity, and Cisco VPN)
* Troubleshoot telephone and VOIP issues
* General Windows Troubleshooting (Reboot, Cleanup, Drivers, Patching)
* Troubleshoots network connectivity issues (WIFI, LAN, Internet Provider)
* Data Center management
* Manage. Rack, wire, and provides console access to Cisco Switches
* Depending on the needs of the company, the employee may be entrusted with and asked to perform other tasks related to his/her competence.
* Server Administration for site specific servers.
* Adheres to Dentsply Sirona IT Policies
* Additional responsibilities as assigned.
* Train customers on new devices and technologies
Education: Bachelor's degree in Computer Sciences or a related field preferred, or combination of an equivalent education and work experience.
Years and Type of Experience
* 4+ years of experience within IT/Technical environment
Key Required Skills, Knowledge and Capabilities
* Cisco knowledge and certification a plus; Microsoft Certification (preferred)
* Advanced (C1)
* Internationally and culturally aware
* Strategic focus with the ability to also operate tactically when needed
* Exceptional Analytical thinking with effective judgment and decision-making capabilities
* Patience with users and ability to remain calm
* Strong written and verbal communication skills
* Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent
* Interpersonal skills that function to create connections and positive experiences for customers
* Technological skills specific to the company's products and trouble-shooting practices
Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to **************************. Please be sure to include "Accommodation Request" in the subject.
Plasma Center Technician (PT 30hrs)
Information technology technician job in Dallas, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Dallas - Belt
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - Dallas - BeltWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyBank Information Security Governance Lead
Information technology technician job in Plano, TX
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Bank Information Security Governance Lead.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.
What you'll do:
Supports the first line of defense in by leading and supporting the design, implementation, and continuous improvement of Information Security (IS) governance, risk, and compliance programs within the Bank Technology Office. Oversees the development and enforcement of IS policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Acts as a key liaison between the Association's IS function and various Bank business units ensuring alignment with enterprise security policies and standards.
Continuously monitors IS environments to identify emerging risks related to cybersecurity, infrastructure, applications, and third-party services. Provides expert consultative services across Bank.
Conducts forward-looking risk assessments for new technology initiatives, system changes, and digital transformation projects.
Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures.
Partners with and leads IT/IS teams to embed IS risk considerations early in the project lifecycle and ensure timely mitigation strategies.
Develops, improves, and enforces IS policies, standards, procedures, and frameworks to ensure regulatory compliance and mitigate risks.
Oversees audits, exams, and reviews to monitor compliance with internal policies and external regulations, including GDPR, HIPAA, GLBA, and PCI DSS.
Communicates and/or builds communications for senior leadership and the Board of Directors regarding information security strategic timelines, investments, risk mitigation, and expected results.
Defines, maintains, and enforces IS policies, standards, and procedures to ensure compliance with relevant laws, regulations, and industry best practices.
Stays informed and applies knowledge of emerging technologies, regulations (e.g., AI), and best practices to Information Security governance and compliance.
Supports the alignment of the IS roadmap with IT strategy and business goals, aligning with Association risk and regulatory frameworks (RCSA).
Provides continuous monitoring, improvement, and reporting on IS risk metrics and key risk indicators (KRIs).
Supports oversight of affiliate agreements for IS services, ensuring Bank compliance and risk ownership; reports on affiliate risk posture and mitigation.
Supports incident and issue management processes for Bank-impacting technology issues, ensuring rapid triage, root cause analysis, and remediation.
Mentors junior members of the IS governance team, providing guidance and support in their professional development.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree).
8 years experience supporting IS governance, risk management, compliance, or IS audit activities, including experience in a leadership role.
In-depth knowledge and application of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST, CIS Controls and CMMC
Demonstrated experience in developing and implementing IT policies, standards, and procedures.
Experience in leading the coordination of IT or IS audits and assessments, and ensuring compliance with regulatory requirements
A strong understanding of regulatory and compliance requirements applicable to the organization.
Experience interpreting complex IT or IS environments and detecting early warning signals.
Skilled in identifying potential failure points and simulating risk scenarios.
Experience communicating technical topics to non-technical audiences.
Proficiency in using data to identify trends, anomalies, and emerging risks.
Strong understanding of cloud, cybersecurity, and digital transformation risks.
Ability to articulate risk insights and influence stakeholders to take preventive actions.
Working knowledge of GRC platforms, vulnerability management tools, and risk dashboards.
What sets you apart:
Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).
Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)
Work experience in highly regulated work environments including other large financial institutions
Experience with data-driven analysis using AI tools and collaborating to drive process innovation
Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.
Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.
Compensation range: The salary range for this position is: $143,320-$273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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