Information technology technician jobs in Fountain Hills, AZ - 581 jobs

This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. SHIFT 6pm-6:30am Thursday + Friday with rotating weekends MATRIX OR INDIRECT REPORTING Medical Lab Scientist (MLS), Medical Lab Technician (MLT), Clinical Lab Assistants, Phlebotomists PHYSICAL DEMANDS/ENVIRONMENT FACTORS Able to stand, walk, bend, squat, reach, and stretch frequently. Use material handling equipment to push/and or pull up to 75 pounds and required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of personal computer, printers, copiers, telephone, fax and department specific equipment. KNOWLEDGE, SKILLS AND ABILITIES Must exhibit personal maturity and responsibility. Excellent reading, writing and math abilities. Communicates effectively in oral and written formats sufficient to demonstrate comprehension. Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization. Ability to take direction and assimilate instructions quickly. Detail oriented and exceptional organizational skills. Basic computer skills. Must exhibit skills in exceptional customer service, good performance review and passing on-site competency evaluation and /or assessment as defined by the department. MINIMUM QUALIFICATIONS Technical Coordinator I: Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required. Technical Coordinator II: Bachelor's Degree in medical laboratory science/medical technology, OR Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical). Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility. For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required. PREFERRED QUALIFICATIONS Additional related education and/or experience.

At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.

About the Role Looking for a hands on Network / Systems Administrator to support and modernize a multi-location environment for a growing construction organization. This role is onsite and highly visible. You'll be the primary technical presence in the Arizona office while partnering closely with a hands-on Director of IT based out of state. What You'll Do Provide onsite Tier 1-2 support for office users (Windows, mac OS, mobile, printers, conference rooms) Own day-to-day troubleshooting across hardware, software, and connectivity Support and improve on-prem Active Directory and Microsoft 365 Maintain and troubleshoot network infrastructure (switches, routers, Wi-Fi, firewalls, VPNs) Support servers across multiple locations (AZ, CO, TX, FL) Assist with onboarding/offboarding, device imaging, permissions, and asset tracking Help clean up and re-implement tools like RMM, ticketing, and MDM Work directly with leadership and end users in a face-to-face environment Document fixes, processes, and improvements as you go What We're Looking For 2+ years of hands-on IT support, systems admin, or network support experience Strong working knowledge of: Active Directory (on-prem) Microsoft 365 Networking fundamentals (DNS, DHCP, VLANs, Wi-Fi, VPN) Experience supporting switches/routers (Cisco, Meraki, Aruba, Ubiquiti, WatchGuard, or similar) General MDM experience (Intune, Jamf, MaaS360, etc.) Comfortable working independently without constant direction Strong communication skills and a service-oriented mindset Willingness to be onsite and hands-on every day Nice to Have Experience cleaning up inherited environments Small-to-mid size company or construction/field-heavy environment exposure Experience helping modernize IT operations from the ground up

We're Hiring: Data Center Technicians - Mesa, AZ Exiting news! We just opened a brand-new data center in Mesa, AZ and we are on the lookout for talented Data Center Technicians to join our team. Why join us? We're the 3rd largest data center company in the World Hands-on work with cutting-edge technology Growth opportunities in a booming industry If you thrive in a mechanical, electrical fast paced environment, and want to be part of something big, we want to hear from you! Location: Mesa, AZ Apply Now! #nttdata #datacenterjobs #mesa AZ #Phoenix #hiring #growth #joinourteam Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Essential Duties & Responsibilities Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include: Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Tests performance of electromechanical assemblies and electronic voltmeters. Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes. Inspects parts for surface defects. Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools. Aligns, fits or assembles component parts, using hand or power tools. Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control Analyzes systems to ensure best practices for both internal and external customers Provides feedback to DCO Engineering on the effectiveness of existing standards and processes Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction. Manages systems to avoid unplanned customer-impacting events Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems. Performs other duties as assigned Regular, predictable attendance is essential to satisfactory performance. Knowledge, Skills & Abilities Regular, predictable attendance is essential to satisfactory performance. Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations) Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: Chilled Water Systems Large Centrifugal Chillers Cooling Towers Heat Exchangers Water Treatment Systems VFD's and Pumps HVAC equipment CRAC/CRAH's Humidification Systems Water heaters Water/Air filters BMS and PLC Controls Emergency Standby Diesel Generator Systems Fuel/Oil systems, 480/277 and 208/120 electrical generation and distribution Static UPS Systems Double Interlock Pre-Action Systems Excellent communication skills, both written and oral Proficient with MS Office Suite (Word, Excel, PowerPoint, Project) Ability to communicate effectively with customers and internal staff and effectively work in team environment Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems. Ability to learn quickly and address issues as they arise during normal working hours or after hours. Ability to operate in and promote a rigorous process-driven team environment Ability to logically analyze and solve problems Ability to effectively multi-task multiple projects Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.) Ability to operate electrical tools such as a multi-meter or infrared camera Ability to operate a forklift Regular, predictable attendance is essential to satisfactory performance. Must be able to work on a shift which may require nights, holidays, and some weekends. WORK HOURS/SHIFT: Monday-Friday 7:00am-3:30pm | Dayshift Possess critical thinking and complex problem-solving skills Physical Requirements Primarily walking, standing, and bending with some sitting. Ability to communicate effectively with verbal, visual and listening skills Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments. Able to lift and carry heavy equipment, up to 50 pounds. Ability to climb ladders and work on raised platform. WORK CONDITIONS Data Center environment with varying temperatures and loud noises. Potential extensive daily usage of workstation or computer. Must work on-site; no telecommuting permitted. Special Requirements Must be willing to be part of the after-hours notification and escalation protocol. Must work on-site; no telecommuting permitted. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $33.90 - $50.90 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us .

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

We're CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. The IT Community Technology III role is responsible for providing technical support, troubleshooting, implementation of community-based technology solutions, and serving as a team lead for the Community Application Support team. This role acts as the primary Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community systems, ensuring smooth operations for CCMC's 250+ master-planned communities. Additionally, the position includes on-call support responsibilities and is expected to maintain 25% billable time through project-based work and advisory services. RESPONSIBILITIES 1. Community Software Support & User Assistance Ensure community staff and managers have proper access to required systems. Assist with user onboarding, account setup, and permissions management. Support training and best practices adoption for community technology. Maintain data integrity and system performance monitoring. 2. Backend Support & Tier One Responsibilities Serve as Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community platforms. Provide first-line troubleshooting for software issues, data discrepancies, and access problems. Escalate unresolved or complex cases to Tier Two support, vendors, or internal IT teams. Document common issues and resolutions in a knowledge base to streamline future troubleshooting. 3. On-Call Support & Incident Management Participate in on-call rotation to provide after-hours support for critical issues impacting community operations. Respond to emergency system outages or security incidents within SLA guidelines. Escalate high-impact incidents to IT leadership and vendors as necessary. 4. Training & Documentation Develop and conduct training sessions on VMS, SmartWebs, Homewise Docs, and security best practices. Create and maintain knowledge base articles, FAQs, and troubleshooting guides. Assist community managers in leveraging technology to optimize operations. 5. Vendor & Stakeholder Collaboration Act as a liaison between communities, IT leadership, and software vendors to ensure smooth system performance. Participate in Quarterly Business Reviews (QBRs) with key technology vendors. Provide feedback to vendors on system issues, enhancement requests, and troubleshooting improvements. 6. Leadership & Mentorship Serve as team lead for the Community Applications Support team, providing guidance, mentorship, and informal supervision of day-to-day tasks. Train and coach Community Support Tech I and II team members to build skillsets and ensure consistent support delivery. Collaborate with IT leadership to improve team workflows, knowledge sharing, and professional development. 7. Key Performance Indicators Billable Time Contribution: Maintain 25% billable time (Includes project work, advisory, and value-add services). User Satisfaction Score: Maintain 4.2/5.0 rating on IT Support feedback surveys. REQUIREMENTS Minimum Qualifications Bachelor's degree or equivalent experience in IT, Computer Science, or Business Technology. 3 - 5 years of IT experience, preferably with community management technology. Strong expertise in networking, cloud platforms, and SaaS applications. Ability to work independently and handle multiple priorities in a fast-paced environment. Ability to travel up to 50% Preferred Qualifications Previous experience supporting VMS, SmartWebs, Homewise Docs, or similar SaaS applications. Familiarity with association management software and HOA/community technology. Experience in IT incident management and vendor coordination. COMPETENCIES Functional/Technical Skills required working in IT systems Executing proposals with advanced scheduling skills for project phases Highly adaptable in multiple business settings PHYSICAL REQUIREMENTS Lifting: Lifting up to 100 lbs Mobility: Might require ladders, lifts, walking across a community/office Working conditions: May require working outdoors depending on the requirement of the project with hybrid Office, Sites, or WFH. Hybrid work environment with occasional onsite community visits. On-call support rotation is required, including some evenings and weekends. Must be able to travel as needed to community locations. Ability to travel up to 50% Personal protective gear: Required when operating a lift on a rare occasion, full body harness which will be paid for by the community project Extended Sitting or Standing: May be required occasionally dependent on the project/project type. Capability to sit or stand for extended periods during meetings or events Manual Dexterity: Skills in using technology, including computers, mobile devices, computer systems, and controllers (Cabling/Wiring/terminating cabling) Driving: Ability to operate a motor vehicle for travel in remote cities outside home base (Scottsdale) which includes rentals. MVR review will be conducted (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.) We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager. If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements. What we offer: Comprehensive benefits package including medical, dental, and vision Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid time off for vacation, holidays, medical, and volunteering Paid parental leave Training and educational assistance Support programs, including Employee Assistance Program and Calm Health Optional benefits including short- and long-term disability, life insurance, and pet insurance Most importantly, a caring team who is dedicated to your success!

Job Classification Title: IT Support Technician Working Title(s): Information Technology Desktop Technician Who we are The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply. The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future. Position Description The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations. Qualifications High school diploma or GED from an accredited institution and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred. >>> Click on Full Job Description for additional position details. Physical Demands Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Working Conditions are in an office setting. Depending on assignment some local travel may be required. Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E. Salary for internal promotion Section 603.3.2 of Employee Handbook Applications reviewed weekly, with first review December 22, 2025. Full Salary Range: $23.23-$32.52 Hourly Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO

We re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. The IT Community Technology III role is responsible for providing technical support, troubleshooting, implementation of community-based technology solutions, and serving as a team lead for the Community Application Support team. This role acts as the primary Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community systems, ensuring smooth operations for CCMC s 250+ master-planned communities. Additionally, the position includes on-call support responsibilities and is expected to maintain 25% billable time through project-based work and advisory services. RESPONSIBILITIES 1. Community Software Support & User Assistance Ensure community staff and managers have proper access to required systems. Assist with user onboarding, account setup, and permissions management. Support training and best practices adoption for community technology. Maintain data integrity and system performance monitoring. 2. Backend Support & Tier One Responsibilities Serve as Tier One support for VMS, SmartWebs, Homewise Docs, and other integrated community platforms. Provide first-line troubleshooting for software issues, data discrepancies, and access problems. Escalate unresolved or complex cases to Tier Two support, vendors, or internal IT teams. Document common issues and resolutions in a knowledge base to streamline future troubleshooting. 3. On-Call Support & Incident Management Participate in on-call rotation to provide after-hours support for critical issues impacting community operations. Respond to emergency system outages or security incidents within SLA guidelines. Escalate high-impact incidents to IT leadership and vendors as necessary. 4. Training & Documentation Develop and conduct training sessions on VMS, SmartWebs, Homewise Docs, and security best practices. Create and maintain knowledge base articles, FAQs, and troubleshooting guides. Assist community managers in leveraging technology to optimize operations. 5. Vendor & Stakeholder Collaboration Act as a liaison between communities, IT leadership, and software vendors to ensure smooth system performance. Participate in Quarterly Business Reviews (QBRs) with key technology vendors. Provide feedback to vendors on system issues, enhancement requests, and troubleshooting improvements. 6. Leadership & Mentorship Serve as team lead for the Community Applications Support team, providing guidance, mentorship, and informal supervision of day-to-day tasks. Train and coach Community Support Tech I and II team members to build skillsets and ensure consistent support delivery. Collaborate with IT leadership to improve team workflows, knowledge sharing, and professional development. 7. Key Performance Indicators Billable Time Contribution: Maintain 25% billable time (Includes project work, advisory, and value-add services). User Satisfaction Score: Maintain 4.2/5.0 rating on IT Support feedback surveys. REQUIREMENTS Minimum Qualifications Bachelor s degree or equivalent experience in IT, Computer Science, or Business Technology. 3 - 5 years of IT experience, preferably with community management technology. Strong expertise in networking, cloud platforms, and SaaS applications. Ability to work independently and handle multiple priorities in a fast-paced environment. Ability to travel up to 50% Preferred Qualifications Previous experience supporting VMS, SmartWebs, Homewise Docs, or similar SaaS applications. Familiarity with association management software and HOA/community technology. Experience in IT incident management and vendor coordination. COMPETENCIES Functional/Technical Skills required working in IT systems Executing proposals with advanced scheduling skills for project phases Highly adaptable in multiple business settings PHYSICAL REQUIREMENTS Lifting: Lifting up to 100 lbs Mobility: Might require ladders, lifts, walking across a community/office Working conditions: May require working outdoors depending on the requirement of the project with hybrid Office, Sites, or WFH. Hybrid work environment with occasional onsite community visits. On-call support rotation is required, including some evenings and weekends. Must be able to travel as needed to community locations. Ability to travel up to 50% Personal protective gear: Required when operating a lift on a rare occasion, full body harness which will be paid for by the community project Extended Sitting or Standing: May be required occasionally dependent on the project/project type. Capability to sit or stand for extended periods during meetings or events Manual Dexterity: Skills in using technology, including computers, mobile devices, computer systems, and controllers (Cabling/Wiring/terminating cabling) Driving: Ability to operate a motor vehicle for travel in remote cities outside home base (Scottsdale) which includes rentals. MVR review will be conducted (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.) We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager. If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements. What we offer: Comprehensive benefits package including medical, dental, and vision Wellness program Flexible Spending Accounts Company-matching 401k contributions Paid time off for vacation, holidays, medical, and volunteering Paid parental leave Training and educational assistance Support programs, including Employee Assistance Program and Calm Health Optional benefits including short- and long-term disability, life insurance, and pet insurance Most importantly, a caring team who is dedicated to your success!

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Title: IT Technician Department: Tech Services Reports to: IT Supervisor Location: Florence AZ Key Responsibilities: Reporting to the IT Supervisor, the IT Technician is responsible for troubleshooting hardware, software, login, and networking issues for the company. Serve as the point of contact for reporting and resolving all issues. Maintain all necessary project wide desktop equipment, network devices, mobile devices, hardware, and software. Account creation and management. Network management and security. Insure seamless operation of information technology systems project wide. Management of Microsoft Office 365 including Microsoft Exchange. Specific Responsibilities Include Maintain an inventory of spares to replace broken hardware and be able to proactively set up desktop environments for new hires. Work closely with network technicians to resolve issues and/or install new software or equipment. Maintain budget controls including forecasting expenditures. Other duties as required. Qualifications & Education: 2 years of experience in IT, network, and/or desktop support is required. Additional network certifications are a plus. Excellent customer service skills are required. Proficient written and verbal communication skills are required. Must be organized and able to work in a stressful environment to effectively manage work tickets and resolve multiple priorities at the same time. Ability to identify, analyze, and solve problems. Experience in the following is preferred: Proficiency in supporting all Microsoft 365 applications (Word, Excel, Project, and PowerPoint). Windows 10 to 11 migrations/24H2 troubleshooting experience. Experience with Apple products, Lenovo laptops, and peripherals. Network experience with Watchguard products. Set up and troubleshooting of Lexmark, Brother, HP, and Ricoh printers. Software application management and licensing. iPhone and Droid end user support. Verkada/CCTV systems set up and system management. Experience with Comodo products and remote support. Duo and MS authenticator usage. Cisco Meraki switches/Access Point troubleshooting. Active Directory, including hybrid environments, account creation, and resolving server synchronization challenges. SharePoint and cloud-based data management system set up. Experience with third-party software including accounting software, real-time, historical data management and analysis (4site, Capstone, or other programs). Experience with AutoCAD and ArcGIS software. Experience using Power Apps. Work Environment: This position will include office work, but some work will be performed in all-weather conditions outdoors. While performing the duties of this job, the employee is regularly required to stand, sit, demonstrate manual dexterity, climb stairs, and lift up to 50 pounds. Must work in compliance with the Florence Copper site safety program. Rotating schedule including on call shifts for weekend coverage and on-night coverage as needed

IMPORTANT APPLICANT INFORMATION: The advertised salary range provided covers the entire compensation spectrum for the position classification. The anticipated hiring range for this role is between $51,718.16 to $62,061.74 annually. It's essential to note that the actual salary offered will be determined based on several factors, including skills, qualifications, experience, education, licenses, training, and internal equity considerations. This position requires flexibility in working hours, including the ability to work evenings, weekends, and holidays as part of a rotating schedule. Special Requirement: Due to the supporting role of this position within the Police Department, a thorough background investigation, including a polygraph examination, will be conducted IMPORTANT DATES: * Recruitment Closing Date: January 25, 2026, at 11:59 PM * First round of interviews: February 9, 2026 * Second round of interviews: Week of February 16, 2026 JOB CLASSIFICATION SUMMARY Positions assigned to this class will be at the forefront of technical support, addressing diverse issues, performing installations and upgrades, and ensuring the smooth functioning of IT infrastructure. You'll provide both remote and onsite assistance, troubleshoot hardware and software problems, and contribute to maintaining inventory and supplies. DISTINGUISHING CHARACTERISTICS This is a fully qualified, experienced level within the IT department, focusing on providing technical support, troubleshooting, and maintaining IT infrastructure. The IT Technician plays a crucial role in ensuring the smooth functioning of computer systems and assisting users with technical issues. They possess a solid understanding of computer hardware, software, and networking concepts, along with strong problem-solving and communication skills.ESSENTIAL DUTIES The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs. * Provide technical support to users, promptly addressing hardware and software issues. * Perform troubleshooting and diagnostic procedures efficiently. * Assist in the installation, configuration, and maintenance of computer systems, software, and peripherals. * Conduct routine system checks and updates for optimal performance and security. * Maintain inventory of IT equipment and supplies, assisting with procurement activities. * Deploy new IT hardware and software packages as directed. * Research technical issues, recommend solutions, and track until resolution. * Provide technical assistance, training, and cross-training to system users. * Maintain absolute confidentiality of work-related issues and customer records. * Perform other related duties as required. POSITION SPECIFIC DUTIES: Assignment to a competency rank is at the sole discretion of the Town and is based on the achievement of all of the following in combination: education, experience, assigned duties, certification and license requirements. If Assigned to AV (Audio Video/Information Technology): In addition to the core responsibilities, the IT Technician may be tasked with overseeing audio and video recording equipment, managing AV setups for events, and ensuring the functionality of AV systems. They should have familiarity with AV technologies such as sound systems, microphones, projectors, and video conferencing equipment. If Assigned to Police Department: When assigned to the Police Department, the IT Technician may be responsible for supporting specialized law enforcement software, maintaining in-car computers and cameras, and assisting with the implementation of technology solutions to enhance policing efforts. They should be familiar with law enforcement procedures and possess the ability to work effectively in a law enforcement environment.MINIMUM QUALIFICATIONS (at job entry) Education and Experience: High School Diploma or GED and 2 years of related experience; or an equivalent combination of directly related education and experience. Must complete a thorough background investigation including a criminal history check and a polygraph examination. LICENSING/CERTIFICATION REQUIREMENTS * Driver's License; * Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) preferred. Special Requirements: To be eligible, incumbents cannot be on the Office of Inspector General (OIG) list of Excluded Individuals/Entities (LEIE). KNOWLEDGE * Basic understanding of computer hardware, software, and networking principles. * Familiarity with troubleshooting techniques and diagnostic tools. * Knowledge of Microsoft Windows operating systems. * Understanding of IT security best practices. * Windows desktop administration principles and practices; * Customer service principles and practices; * Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities. SKILLS * Strong problem-solving abilities and attention to detail. * Excellent communication skills, both verbal and written. * Ability to work independently and collaboratively in a team environment. * Proficiency in using common IT tools and applications. * Customer service-oriented approach to providing technical support. OVERALL PHYSICAL STRENGTH DEMANDS: Physical Strength for this classification is indicated below with an "X"XSedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly. Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly. PHYSICAL DEMANDS: CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of time Up to 1/3 time< 1 hour per week Never occurs Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation. Physical DemandBrief DescriptionCFORNStandingCommunicating with co-workers, observing work site, observing work duties X SittingDesk workX WalkingTo other departments/offices/office equipment X LiftingSupplies, files X CarryingSupplies, files X Pushing/PullingFile draws, tables and chairs X ReachingFor supplies, for files X HandlingPaperwork X Fine DexterityComputer keyboard, telephone pad, calculator, calibrating equipmentX KneelingFiling in lower drawers, retrieving items from lower shelves/ground X CrouchingFiling in lower drawers, retrieving items from lower shelves/ground X CrawlingUnder equipment X BendingFiling in lower drawers, retrieving items from lower shelves/ground X TwistingFrom computer to telephone, getting inside vehicles X ClimbingStairs, step stool X BalancingOn step stool X VisionReading, computer screen, drivingX HearingCommunicating with co-workers and public and on telephone, listening to equipmentX TalkingCommunicating with co-workers and public and on telephoneX Foot ControlsDriving X Other (Specify) MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE: Standard office equipment; vehicle ENVIRONMENTAL FACTORS: DWMSNDailySeveral Times Per WeekSeveral Times Per MonthSeasonallyNeverHealth & Safety FactorsDWMSNHealth & Safety FactorsDWMSNMechanical Hazards XRespiratory Hazards XChemical Hazards XExtreme Temperatures X Electrical Hazards XNoise and Vibration XFire Hazards XWetness/Humidity XExplosives XPhysical Hazards XCommunicable Diseases X Physical Danger or Abuse X Other (Specify Below PROTECTIVE EQUIPMENT REQUIRED: None NON-PHYSICAL DEMANDS: CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of time Up to 1/3 time< 1 hour per week Never occurs Description of Non-Physical DemandsCFORNTime Pressure X Emergency Situation XFrequent Change of Tasks X Irregular Work Schedule/Overtime X Performing Multiple Tasks Simultaneously X Working Closely with Others as Part of a Team X Tedious or Exacting Work X Noisy/Distracting Environment X Other (Specify Below) PRIMARY WORK LOCATION: XOffice Environment Warehouse Shop Recreation/Neighborhood Center Vehicle Outdoors Combination of Office, Vehicle and Field Other (Specify Below)

ESSENTIAL DUTIES AND RESPONSIBILITIES: Support HUSD Vision, Mission and Goals Respond to wide variety of computer “trouble calls” requiring support. Install and set-up personal computers in a LAN/WAN environment, including hardware and software. Troubleshoots workstation problems, servers, user accounts, various other hardware and software problems. Maintains an asset inventory database and assists in the preparation of manuals, charts and diagrams regarding the LAN/WAN system. Due to the access to confidential student and staff information, it is absolutely mandator that this position safeguard and maintain the confidentiality of the information stored and discussed. Peforms other duties as assigned. QUALIFICATIONS AND REQUIRMENTS: MCP or demonstrated equivalent skill set preferred certification with experience in Windows 2003; Windows XP, A+, NET+, Outlook/Exchange set ups and hardware maintenance. Ability and willingness to serve and train end user clients. Ability to lift 50 lbs. Ability to pass background and reference checking as stipulated by District standards. Valid IVP Fingerprint Clearance Card. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to perform the following duties: Frequent communication with staff and vendors including exhange of accurate information. Move about the inside office and school campus to access technology equipment. Constantly operate a computer and other technology equipment . Must be able to remain in a stationary position at least 50% of the time either standing or sitting. often raising objects from a lower to higher position, higher to lower position, or horizontally weighing up to 50 pounds. Frequently required to position body to perform duties bending body downward and forward at the waist often requiring full use of the lower extremities and back muscles, bending body downward and forward by bending legs and spine. Exerting force upon an object so that the object moves away from the force or towards the force. Occasionally ascending or descending ladders and stairs using feet and legs or hands and arms. Maintaining body equilibrium to prevent failing when walking, standing, crouching on narrow slippery surfaces. Seizing, holding, grasping, turning, or otherwise working with hand or hands. Occasionally required to position body by bending body downard and forward by waist. Required to have close visual acuity to perform activities including preparing and analyzing data and figures, transcibing, viewing a computer terminal, and extensive reading. Exposure to the following environmental conditions including moving mechanical parts, noise, and electric shock. TERM OF EMPLOYMENT: Full-Time Position - 12 months Monday - Friday, 8 hours a day. SALARY CLASSIFICATION: Appropriate salary placement on the Classified Hourly Salary Schedule. EVALUATION: Performance of this job will be evaluated by Site Administrator and according to District Policy. TOTAL PAID HOLIDAYS: 21 WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. HUSD participates in the Arizona State Retirement System; Defined Benefit Plan provides for lifelong monthly retirement income for qualified members.

The Customer Success Specialist-Clinical serves as a liaison between the clinical users and the Information Technology department aimed at promoting a culture of collaboration, innovation, and creativity between them. The CS Specialist partners with the clinical users in identifying their needs (people, process, technology) and translating it into electronic processes or tools that will improve the delivery of healthcare services to our patients. Job Relationships Reports directly to the IT Digital Transformation Manager. Principal Responsibilities Serves as the main point of contact between IT and providers, nurses, PT, radiology, and other departments that rely heavily on IT for clinical operations. Develop a partnership with the clinical leadership in developing new initiatives and determine how they fit into the organization's business capability and strategic vision. Develop a process that will promote bidirectional communication between IT and the clinical users regarding their needs, issues, and other matters that can impact the delivery of healthcare services to our patients. Engage with project and program leads from each clinical unit to ensure a thorough understanding of the changes, projects, and other initiatives that will impact the clinical area. Initiate continuous coordination with the project management office to ensure that all projects involving the business units are properly communicated and that all project decisions made reflect the needs of its users. Coordinate with the Digital Transformation team in formulating responsive and appropriate transformation strategies to ensure optimal buy-in from the clinical users. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Bachelor's degree in Nursing or any allied health degree required. 2- 5 years of clinical experience preferably in an ambulatory setting (clinic, ambulatory surgery center, urgent care). 2-5 years of experience in supporting any clinical application (Touchworks experience preferred). Knowledge, Skills and Abilities Strong ability to use Microsoft Office core applications (Word, Excel, Powerpoint, Outlook, Teams). Should have an inherent passion for technology, business processes, operational efficiency, automation, and other related concepts. Self-starter and with the ability to thrive in a new and unknown environment and or ever-shifting priorities. Possess effective skills in developing relationships with organizational leadership, business/clinical users, and other stakeholders in gathering support for any IT related projects and initiatives. Has an in-depth understanding of the importance of customer satisfaction in the successful execution of any project. Proven skills in effectively leading and facilitating meetings. Openness to learning new skills and willingness to undergo training that the direct supervisor will identify. Working Environment Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This job operates in a professional office environment. PHI/Privacy Level HIPAA1

About Roberts Resorts & Communities This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together. Position Summary We are hiring a hands-on IT Systems Administrator to own day-to-day IT operations across a distributed, multi-location environment (approximately 25 locations). This role provides both Tier 1 and Tier 2 support-handling frontline user support while also owning administration of core platforms and escalations. Responsibilities include Microsoft 365 administration, endpoint and network operations, baseline cybersecurity, provider coordination, and disciplined documentation/asset management. Location: On-site in Scottsdale, AZ. Performance Objectives Provide Tier 1 support and Tier 2 escalation for end users; triage, resolve, and coordinate onsite support when needed. Administer and support cloud based identities including Microsoft 365 (users, groups, licensing, security settings), Adobe, Google Workspace and Apple Business Manager operations where applicable. Manage endpoint standards, patching cadence, and common deployments; support multi-site networking troubleshooting and basic health monitoring. Coordinate telecom/VoIP and connectivity troubleshooting with providers and contractors across locations. Maintain IT documentation, inventory, renewal tracking, and vendor/contractor coordination. Consistently meets agreed response and resolution targets for Tier 1 and Tier 2 requests across locations, with clear communication and reliable follow-through. Reduces repeat issues by performing effective troubleshooting, documenting fixes, and applying root-cause remediation (not just temporary workarounds). Maintains secure, stable operations through timely patching, controlled change practices, and minimal unplanned downtime. Keeps identity and access hygiene strong (MFA enforcement, least privilege, and periodic access reviews) and responds effectively to phishing/compromise events. Delivers accurate and on-time onboarding/offboarding and access changes; maintains clean licensing, device assignment, and user lifecycle records. Manages providers and renewals proactively (telecom/VoIP, ISPs, domains/DNS, hosting, SaaS) to prevent service interruptions. Maintains accurate inventories, current documentation/runbooks, and clear site/contractor instructions that improve support consistency. Provides concise status reporting on recurring issues, risk items, and improvement opportunities; executes agreed improvements without disrupting business operations. Core Technology Stack: Microsoft 365 (primary stack) Google Workspace Apple Business Manager Domain registrar accounts + DNS management (e.g., Cloudflare DNS) Email perimeter security filtering Microsoft 365 backup solution (platform familiarity preferred) Hosted QuickBooks VM environment + Intuit QuickBooks Enterprise WordPress web hosting Adobe Rent Manager (Accounting) (Hosted RDP Environment as well as a Web Portal) Newbook (Reservations) Hubspot - CRM (Marketing Dept is acting Admin) Requirements Key Competencies: Preferred Demonstrated understanding of Tier 3 support concepts, including advanced troubleshooting methodology, root-cause analysis, change control, and escalation readiness for complex infrastructure issues. Familiarity with device lifecycle workflows. Experience supporting Microsoft RDP in a hosted VM environment. Education & Experience: 5+ years in IT support/administration with Tier 2 responsibilities (or equivalent). Hands-on Microsoft 365 administration experience (user, licensing, security/mail flow fundamentals). Experience with cloud email security filtering, DNS management, and VoIP administration portals. Experience supporting a distributed/multi-site environment and coordinating onsite support via contractors. Strong troubleshooting, communication, and documentation skills. Benefits and Perks We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you'll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including: Medical, Dental, and Vision coverage for you and your dependents Employer-paid life insurance for peace of mind A full menu of voluntary coverages - STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans 80 hours of PTO plus 11 paid holidays to recharge and refresh 401(k) with a 3% company match to invest in your future The chance to be part of an inclusive, supportive community where your contributions matter Complimentary stay at one of our resorts - enjoy the lifestyle you help create! Commitment to Diversity Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

The Shamrock Students Professional Internship Program is an 11-week program focused on hands-on training in a variety of opportunities throughout the Shamrock Foods Company enterprise. As a Shamrock Student, you will be a part of a cohort of interns focused on real projects that impact the business. In addition to the work, you will do to support your department, you'll get to know your fellow interns through a variety of collaborative projects and events. Essential Duties: * Provide support for IT Infrastructure team in an accurate and timely manner. * Assisting with Role Based access project by interfacing with business units to determine AD groups for the given job role. * Reviewing LogicMonitor alert logs looking for recurring alerts and resolve them. * Shadow team members to learn processes and look for areas of opportunity for automation and/or improvement. * Other duties as assigned. Qualifications: * 1+ year(s) educational experience and currently pursuing a degree from an accredited college or university with a focus on Computer Science, Management of Information Systems, or related field * Maintains a minimum GPA of 3.0 * Must live in or near Phoenix, AZ * Strong written and oral communication skills * Strong sense of urgency and accountability * Demonstrates expertise in Microsoft Office suite (Excel, Outlook, Word) * Ability to learn and act in a fast-paced environment * Effective task management * High level of motivation and adaptability * Great attitude and desire to learn and grow Corporate Summary: At Shamrock Foods Company, people come first - our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922. Our Mission: At Shamrock Foods Company, we live by our founding family's motto to 'treat associates like family and customers like friends.' Why intern for us? Shamrock Foods Company is committed to a program that goes beyond your typical internship experience, giving interns the opportunity to start their career path. We offer great training and growth for college students to help interns apply their education towards solving business problems and working on hands-on projects in a workplace environment. Our interns are more than a temporary associate; they become part of our family. Equal Opportunity Employer At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.

Job Title: IT Service Desk Administrator Classification: Non-Exempt The IT Service Desk Administrator serves as the first point of contact for internal customers. This important role within EVG North America, provides comprehensive IT support across the organization. This position is responsible for managing a complete inventory of IT Assets, including equipment, hardware, software, and supplies. The role involves proactive troubleshooting, maintenance of IT resources, and oversight of the online ticketing system. As a non-exempt position, it demands high accountability for upholding the corporate image and integrity, which may require exceptional effort, potential travel, and flexible working hours. Essential Duties and Responsibilities: To perform this job successfully, individual must be able to perform each of the primary duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Offer IT support to both local and remote staff members. Help with troubleshooting hardware and software. Contribute to IT project implementations with solution assistance. Efficiently log, prioritize, and direct user inquiries and incident reports. Maintain thorough documentation of all support activities. Oversee the lifecycle management of IT equipment, including: Receipt and inventory tracking. Coordination of maintenance or warranty claims with vendors. Execution of equipment lifecycle procedures. Setup and decommissioning of IT hardware. Additional Duties and Responsibilities: Provide support for standard client software applications, including MS Office suite, Adobe Suite, and more. Respond to inquiries via email, over the phone, in person, or via ticket system. Aid in the research and acquisition of computer accessories and supplies. Commitment to provide exceptional customer service. Qualifications / Education / Skills and Experience: An associate or bachelor's degree in a relevant field, or 2-4 years of experience in a related IT role. Proficiency in handling sensitive information with discretion. Tech savvy, experience working in a tech-related field. Strong communication skills and professional demeanor with all company levels and clients. Advanced proficiency in PC usage and applications. Ability to diagnose and resolve technical issues. Physical Demands: While performing duties of this job, individual is regularly required to stand, sit, reach with hand and arms, stoop, kneel, crouch, crawl and lift/move up to 50 pounds. Visual acuity required. Individual is required to use hands to finger, handle or feel objects, tools, or controls frequently and be able to reach with hand and arms above shoulder level occasionally. his position also requires sitting for extended periods of time. This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

The IT Administrator is responsible for maintaining, configuring, and supporting the organization's IT infrastructure, ensuring optimal performance, security, and reliability. This role involves managing servers, networks, user accounts, and enterprise applications, as well as providing technical support and implementing best practices for system administration. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. System Administration Install, configure, and maintain Windows servers, Active Directory, and Microsoft 365 services. Manage user accounts, permissions, and security groups. Monitor system performance and troubleshoot issues proactively. Network Management Maintain LAN/WAN connectivity, firewalls, and VPN configurations. Ensure network security through regular audits and patching. Application & Cloud Services Administer Microsoft 365 apps (Teams, SharePoint, Exchange). Support integration of SaaS platforms and automation workflows. Security & Compliance Implement cybersecurity measures, including endpoint protection and data encryption. Ensure compliance with organizational policies and regulatory standards. Support & Documentation Provide Tier 2/3 technical support for hardware, software, and connectivity issues. Maintain detailed documentation for configurations, processes, and troubleshooting steps. Backup & Disaster Recovery Manage backup schedules and verify data integrity. Develop and test disaster recovery plans. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B.A.) in Computer Science or Information Science, or a related degree, from a four-year college or university and 3-5 years of IT support or related experience and/or training; and/or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. OTHER SKILLS Microsoft Office 365, Active Directory, Microsoft Windows Server, Server virtualization. Specific experience with any of the following is desirable but not necessarily required: Fortinet, VMWare, SQL. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variable. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; sit; climb or balance; and stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Equal Opportunity Employer, including Veterans and Individuals with Disabilities

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. **Job responsibilities** + Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved + Effectively communicate analysis of issues to internal and external stakeholders as directed + Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities + Ensures cases are resolved within established timelines for completion **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Should have experience in a Customer or Client Facing related role + Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries + Excellent communication skills, organizational skills and time management skills + Excellent technical skills and business acumen related to data management and payments processing + Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud + Exposure to observability and monitoring tools and techniques + Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework **Preferred qualifications, capabilities, and skills** + Knowledge of one or more general purpose programming languages or automation scripting + Experience with help desk ticketing systems + Ability to influence and lead technical conversations with other resolver groups as directed + Exposure to observability and monitoring tools and techniques + Experience in Large Language Models (LLM) and Agentic AI JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military