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Infrastructure network technician vs network support analyst

The differences between infrastructure network technicians and network support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure network technician and a network support analyst. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $59,095 average annual salary of an infrastructure network technician.

The top three skills for an infrastructure network technician include switches, routers and troubleshoot. The most important skills for a network support analyst are troubleshoot, switches, and routers.

Infrastructure network technician vs network support analyst overview

Infrastructure Network TechnicianNetwork Support Analyst
Yearly salary$59,095$83,921
Hourly rate$28.41$40.35
Growth rate5%5%
Number of jobs58,731118,825
Job satisfaction--
Most common degreeAssociate Degree, 51%Bachelor's Degree, 53%
Average age4343
Years of experience22

Infrastructure network technician vs network support analyst salary

Infrastructure network technicians and network support analysts have different pay scales, as shown below.

Infrastructure Network TechnicianNetwork Support Analyst
Average salary$59,095$83,921
Salary rangeBetween $41,000 And $83,000Between $54,000 And $128,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Meta
Best paying industry-Technology

Differences between infrastructure network technician and network support analyst education

There are a few differences between an infrastructure network technician and a network support analyst in terms of educational background:

Infrastructure Network TechnicianNetwork Support Analyst
Most common degreeAssociate Degree, 51%Bachelor's Degree, 53%
Most common majorElectrical Engineering TechnologyComputer Science
Most common collegeUniversity of PennsylvaniaMassachusetts Institute of Technology

Infrastructure network technician vs network support analyst demographics

Here are the differences between infrastructure network technicians' and network support analysts' demographics:

Infrastructure Network TechnicianNetwork Support Analyst
Average age4343
Gender ratioMale, 92.6% Female, 7.4%Male, 84.3% Female, 15.7%
Race ratioBlack or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between infrastructure network technician and network support analyst duties and responsibilities

Infrastructure network technician example responsibilities.

  • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
  • Work with BGP, OSPF, and EIGRP.
  • Work with protocols such as TCP/IP to design and configure rout and switch networks.
  • Create backup configuration files of all base routers, allowing near real-time restoral in case of a major failure.
  • Administer VPN and firewall service changes while safeguarding data integrity.
  • Install, configure and maintain classified/unclassified VoIP phones and video teleconference hardware/software.
  • Show more

Network support analyst example responsibilities.

  • Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.
  • Support configuration/programming of routers, switches and other complex network equipment.
  • Provide support during data center consolidation by decommissioning routers, switches and servers.
  • Network integration using TCP/IP and IPX protocols.
  • Show more

Infrastructure network technician vs network support analyst skills

Common infrastructure network technician skills
  • Switches, 11%
  • Routers, 6%
  • Troubleshoot, 5%
  • Ladders, 5%
  • Network Issues, 4%
  • Fiber Optic, 4%
Common network support analyst skills
  • Troubleshoot, 6%
  • Switches, 5%
  • Routers, 4%
  • Problem Resolution, 4%
  • Firewall, 4%
  • Network Support, 4%

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