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The differences between infrastructure technicians and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure technician and an information technology technician. Additionally, an infrastructure technician has an average salary of $96,543, which is higher than the $49,031 average annual salary of an information technology technician.
The top three skills for an infrastructure technician include troubleshoot, structured cabling and technical support. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.
In the information technology (IT) industry, an infrastructure technician is an IT expert responsible for the maintenance and installation of computer systems and networks. They are also responsible for addressing issues and concerns, troubleshooting problems, performing adjustments and modifications, developing test structures, eliminating bugs, and maintaining documentation. There are also instances where they participate in designing and developing network software and hardware, liaising with clients, and overseeing IT operations. Moreover, an infrastructure technician must provide technical support and guidance to staff, all while enforcing the security and quality standards of the company.
An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.
Infrastructure technicians and information technology technicians have different pay scales, as shown below.
| Infrastructure Technician | Information Technology Technician | |
| Average salary | $96,543 | $49,031 |
| Salary range | Between $62,000 And $148,000 | Between $28,000 And $83,000 |
| Highest paying City | San Francisco, CA | Urban Honolulu, HI |
| Highest paying state | New Jersey | Hawaii |
| Best paying company | Yelp | Cravath |
| Best paying industry | - | Finance |
There are a few differences between an infrastructure technician and an information technology technician in terms of educational background:
| Infrastructure Technician | Information Technology Technician | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 47% |
| Most common major | Computer Information Systems | Computer Science |
| Most common college | - | Stanford University |
Here are the differences between infrastructure technicians' and information technology technicians' demographics:
| Infrastructure Technician | Information Technology Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 91.0% Female, 9.0% | Male, 84.8% Female, 15.2% |
| Race ratio | Black or African American, 10.2% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |