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Infrastructure technician vs information technology technician

The differences between infrastructure technicians and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure technician and an information technology technician. Additionally, an infrastructure technician has an average salary of $96,543, which is higher than the $49,031 average annual salary of an information technology technician.

The top three skills for an infrastructure technician include troubleshoot, structured cabling and technical support. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.

Infrastructure technician vs information technology technician overview

Infrastructure TechnicianInformation Technology Technician
Yearly salary$96,543$49,031
Hourly rate$46.41$23.57
Growth rate10%10%
Number of jobs80,487118,881
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 47%
Average age4242
Years of experience22

What does an infrastructure technician do?

In the information technology (IT) industry, an infrastructure technician is an IT expert responsible for the maintenance and installation of computer systems and networks. They are also responsible for addressing issues and concerns, troubleshooting problems, performing adjustments and modifications, developing test structures, eliminating bugs, and maintaining documentation. There are also instances where they participate in designing and developing network software and hardware, liaising with clients, and overseeing IT operations. Moreover, an infrastructure technician must provide technical support and guidance to staff, all while enforcing the security and quality standards of the company.

What does an information technology technician do?

An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

Infrastructure technician vs information technology technician salary

Infrastructure technicians and information technology technicians have different pay scales, as shown below.

Infrastructure TechnicianInformation Technology Technician
Average salary$96,543$49,031
Salary rangeBetween $62,000 And $148,000Between $28,000 And $83,000
Highest paying CitySan Francisco, CAUrban Honolulu, HI
Highest paying stateNew JerseyHawaii
Best paying companyYelpCravath
Best paying industry-Finance

Differences between infrastructure technician and information technology technician education

There are a few differences between an infrastructure technician and an information technology technician in terms of educational background:

Infrastructure TechnicianInformation Technology Technician
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 47%
Most common majorComputer Information SystemsComputer Science
Most common college-Stanford University

Infrastructure technician vs information technology technician demographics

Here are the differences between infrastructure technicians' and information technology technicians' demographics:

Infrastructure TechnicianInformation Technology Technician
Average age4242
Gender ratioMale, 91.0% Female, 9.0%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 10.2% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between infrastructure technician and information technology technician duties and responsibilities

Infrastructure technician example responsibilities.

  • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
  • Provide SQL, IIS, and ODBC configurations.
  • Administer and monitor VPN, provide support and troubleshooting.
  • Support remote users needs via Cisco VPN and Webex.
  • Perform hardware upgrades, OS patching and server resource management.
  • Well adept with Cisco VoIP and how network connects to PABX infrastructure.
  • Show more

Information technology technician example responsibilities.

  • Manage and execute project to remotely upgrade VPN clients
  • Manage incoming tickets and incidents in remedy and troubleshooting.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
  • Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
  • Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
  • Show more

Infrastructure technician vs information technology technician skills

Common infrastructure technician skills
  • Troubleshoot, 12%
  • Structured Cabling, 10%
  • Technical Support, 7%
  • PC, 5%
  • Switches, 5%
  • Linux, 3%
Common information technology technician skills
  • Customer Service, 14%
  • Troubleshoot, 10%
  • Technical Support, 5%
  • Desk Support, 4%
  • Computer System, 3%
  • Network Printers, 3%

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