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Infrastructure technician vs infrastructure analyst

The differences between infrastructure technicians and infrastructure analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure technician and an infrastructure analyst. Additionally, an infrastructure technician has an average salary of $96,543, which is higher than the $70,283 average annual salary of an infrastructure analyst.

The top three skills for an infrastructure technician include troubleshoot, structured cabling and technical support. The most important skills for an infrastructure analyst are customer service, troubleshoot, and azure.

Infrastructure technician vs infrastructure analyst overview

Infrastructure TechnicianInfrastructure Analyst
Yearly salary$96,543$70,283
Hourly rate$46.41$33.79
Growth rate10%10%
Number of jobs80,48778,728
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 50%
Average age4242
Years of experience22

What does an infrastructure technician do?

In the information technology (IT) industry, an infrastructure technician is an IT expert responsible for the maintenance and installation of computer systems and networks. They are also responsible for addressing issues and concerns, troubleshooting problems, performing adjustments and modifications, developing test structures, eliminating bugs, and maintaining documentation. There are also instances where they participate in designing and developing network software and hardware, liaising with clients, and overseeing IT operations. Moreover, an infrastructure technician must provide technical support and guidance to staff, all while enforcing the security and quality standards of the company.

What does an infrastructure analyst do?

An infrastructure analyst utilizes their computer systems expertise to identify issues and determine immediate corrective measures over a company's private network. Their responsibilities revolve around performing research and analysis to identify vulnerabilities or areas needing improvements, monitoring the company's network, coordinating with different departments to gather data, responding to complaints and issues, troubleshooting, and implementing solutions in the system. Furthermore, as an infrastructure analyst, it is essential to produce progress reports and presentations, all while adhering to the company's policies and regulations.

Infrastructure technician vs infrastructure analyst salary

Infrastructure technicians and infrastructure analysts have different pay scales, as shown below.

Infrastructure TechnicianInfrastructure Analyst
Average salary$96,543$70,283
Salary rangeBetween $62,000 And $148,000Between $49,000 And $99,000
Highest paying CitySan Francisco, CABellevue, WA
Highest paying stateNew JerseyWashington
Best paying companyYelpMeta
Best paying industry-Finance

Differences between infrastructure technician and infrastructure analyst education

There are a few differences between an infrastructure technician and an infrastructure analyst in terms of educational background:

Infrastructure TechnicianInfrastructure Analyst
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 50%
Most common majorComputer Information SystemsComputer Science
Most common college-University of Pennsylvania

Infrastructure technician vs infrastructure analyst demographics

Here are the differences between infrastructure technicians' and infrastructure analysts' demographics:

Infrastructure TechnicianInfrastructure Analyst
Average age4242
Gender ratioMale, 91.0% Female, 9.0%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 10.2% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between infrastructure technician and infrastructure analyst duties and responsibilities

Infrastructure technician example responsibilities.

  • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
  • Provide SQL, IIS, and ODBC configurations.
  • Administer and monitor VPN, provide support and troubleshooting.
  • Support remote users needs via Cisco VPN and Webex.
  • Perform hardware upgrades, OS patching and server resource management.
  • Well adept with Cisco VoIP and how network connects to PABX infrastructure.
  • Show more

Infrastructure analyst example responsibilities.

  • Develop UNIX shell scripts to automate the monitoring and administration process.
  • Manage customer's trouble tickets through VMWARE ticketing system for resolving issues.
  • Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
  • Conduct OS builds and manage day to day activities according to business requirements, for new application setups and configurations.
  • Design and manage Linux environment.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Show more

Infrastructure technician vs infrastructure analyst skills

Common infrastructure technician skills
  • Troubleshoot, 12%
  • Structured Cabling, 10%
  • Technical Support, 7%
  • PC, 5%
  • Switches, 5%
  • Linux, 3%
Common infrastructure analyst skills
  • Customer Service, 10%
  • Troubleshoot, 8%
  • Azure, 6%
  • PC, 6%
  • Desktop Support, 5%
  • Deskside Support, 4%

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