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The differences between infrastructure technicians and level senior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure technician and a level senior technician. Additionally, an infrastructure technician has an average salary of $96,543, which is higher than the $75,232 average annual salary of a level senior technician.
The top three skills for an infrastructure technician include troubleshoot, structured cabling and technical support. The most important skills for a level senior technician are customer service, technical support, and desktop support.
In the information technology (IT) industry, an infrastructure technician is an IT expert responsible for the maintenance and installation of computer systems and networks. They are also responsible for addressing issues and concerns, troubleshooting problems, performing adjustments and modifications, developing test structures, eliminating bugs, and maintaining documentation. There are also instances where they participate in designing and developing network software and hardware, liaising with clients, and overseeing IT operations. Moreover, an infrastructure technician must provide technical support and guidance to staff, all while enforcing the security and quality standards of the company.
A senior-level technician is responsible for handling more complex maintenance resolution, ensuring that the facilities and machinery perform efficiently and accurately to support business functions and avoid operational delays. Senior-level technicians conduct installations and upgrades to mechanical systems for optimization, complying with the internal guidelines and safety regulations. They also monitor the adequacy of inventories and negotiate with suppliers with low-cost but high-quality materials. A senior-level technician writes progress reports, including the resolution of technical issues for reference, identifying the source of failures, and recommending strategies to prevent its reoccurrence.
Infrastructure technicians and level senior technicians have different pay scales, as shown below.
| Infrastructure Technician | Level Senior Technician | |
| Average salary | $96,543 | $75,232 |
| Salary range | Between $62,000 And $148,000 | Between $51,000 And $110,000 |
| Highest paying City | San Francisco, CA | Mountain View, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Yelp | Citi |
| Best paying industry | - | Finance |
There are a few differences between an infrastructure technician and a level senior technician in terms of educational background:
| Infrastructure Technician | Level Senior Technician | |
| Most common degree | Bachelor's Degree, 49% | Bachelor's Degree, 56% |
| Most common major | Computer Information Systems | Computer Science |
| Most common college | - | Stanford University |
Here are the differences between infrastructure technicians' and level senior technicians' demographics:
| Infrastructure Technician | Level Senior Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 91.0% Female, 9.0% | Male, 81.1% Female, 18.9% |
| Race ratio | Black or African American, 10.2% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 57.1% American Indian and Alaska Native, 0.4% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |