Post job

Integration technician vs information technology/support technician

The differences between integration technicians and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an integration technician and an information technology/support technician. Additionally, an integration technician has an average salary of $86,903, which is higher than the $45,591 average annual salary of an information technology/support technician.

The top three skills for an integration technician include dexterity, hand tools and calipers. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.

Integration technician vs information technology/support technician overview

Integration TechnicianInformation Technology/Support Technician
Yearly salary$86,903$45,591
Hourly rate$41.78$21.92
Growth rate10%10%
Number of jobs86,369161,748
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 51%
Average age4242
Years of experience22

What does an integration technician do?

In the computer industry, and integration technician is typically in charge of installing and maintaining systems. Although their duties vary in their place of employment, it usually includes generating codes, devising integration plans, creating test structures, gathering and analyzing data, producing progress reports, and developing strategies to optimize operations. There are also instances where they provide technical support to employees or clients. Furthermore, as an integration technician, it is essential to maintain an active communication line with team members, coordinating for a smooth and efficient workflow.

What does an information technology/support technician do?

An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.

Integration technician vs information technology/support technician salary

Integration technicians and information technology/support technicians have different pay scales, as shown below.

Integration TechnicianInformation Technology/Support Technician
Average salary$86,903$45,591
Salary rangeBetween $53,000 And $141,000Between $31,000 And $66,000
Highest paying CitySanta Clara, CASan Francisco, CA
Highest paying stateDelawarePennsylvania
Best paying companyeBayMicrosoft
Best paying industry-Technology

Differences between integration technician and information technology/support technician education

There are a few differences between an integration technician and an information technology/support technician in terms of educational background:

Integration TechnicianInformation Technology/Support Technician
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 51%
Most common majorElectrical EngineeringComputer Science
Most common collegeNortheastern UniversityUniversity of Pennsylvania

Integration technician vs information technology/support technician demographics

Here are the differences between integration technicians' and information technology/support technicians' demographics:

Integration TechnicianInformation Technology/Support Technician
Average age4242
Gender ratioMale, 84.4% Female, 15.6%Male, 85.4% Female, 14.6%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between integration technician and information technology/support technician duties and responsibilities

Integration technician example responsibilities.

  • Create and manage scripts using SQL.
  • Create and manage databases with SQL.
  • Manage and maintain the engineering lab; debugged/repair production servers and desktop computers
  • Adjust minor script issues (java and python) and provide feedback through data logs.
  • Maintain database testing, scripting and revisions of software products utilizing different operating systems.
  • Used linux, ksh, sh, bash, perl.
  • Show more

Information technology/support technician example responsibilities.

  • Manage DHCP entries, assign and reserve IP addresses for different sites and locations.
  • Manage companies ShoreTel VoIP telephone system.
  • Manage and maintain network peripherals including printers, workstations and network connections.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Furnish technical assistance with VoIP system maintenance.
  • Use SCCM to remotely support and install software allowing for a reduction in troubleshooting times.
  • Show more

Integration technician vs information technology/support technician skills

Common integration technician skills
  • Dexterity, 13%
  • Hand Tools, 10%
  • Calipers, 9%
  • Quality Standards, 5%
  • Engineering Drawings, 5%
  • PC, 4%
Common information technology/support technician skills
  • Customer Service, 12%
  • Troubleshoot, 9%
  • Computer System, 6%
  • Desk Support, 5%
  • Phone Calls, 4%
  • Remote Desktop, 3%

Browse computer and mathematical jobs