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Integration technician vs senior support technician

The differences between integration technicians and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an integration technician and a senior support technician. Additionally, an integration technician has an average salary of $86,903, which is higher than the $74,459 average annual salary of a senior support technician.

The top three skills for an integration technician include dexterity, hand tools and calipers. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.

Integration technician vs senior support technician overview

Integration TechnicianSenior Support Technician
Yearly salary$86,903$74,459
Hourly rate$41.78$35.80
Growth rate10%10%
Number of jobs86,369113,499
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 48%
Average age4242
Years of experience22

What does an integration technician do?

In the computer industry, and integration technician is typically in charge of installing and maintaining systems. Although their duties vary in their place of employment, it usually includes generating codes, devising integration plans, creating test structures, gathering and analyzing data, producing progress reports, and developing strategies to optimize operations. There are also instances where they provide technical support to employees or clients. Furthermore, as an integration technician, it is essential to maintain an active communication line with team members, coordinating for a smooth and efficient workflow.

What does a senior support technician do?

A senior support technician is an individual specializing in diagnosing and resolving information technology (IT)-related problems in an organization, including virus issues, forgotten passwords, and software updates. The job requires knowledge about the installation, configuration, and testing of computer hardware and software. Possessing excellent customer service, listening, and problem-solving skills is also vital to qualify for the position. The job's education requirements include an associate or bachelor's degree in computer science, business, information technology, or a related field.

Integration technician vs senior support technician salary

Integration technicians and senior support technicians have different pay scales, as shown below.

Integration TechnicianSenior Support Technician
Average salary$86,903$74,459
Salary rangeBetween $53,000 And $141,000Between $48,000 And $114,000
Highest paying CitySanta Clara, CADurham, NC
Highest paying stateDelawarePennsylvania
Best paying companyeBayPacira BioSciences
Best paying industry-Technology

Differences between integration technician and senior support technician education

There are a few differences between an integration technician and a senior support technician in terms of educational background:

Integration TechnicianSenior Support Technician
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 48%
Most common majorElectrical EngineeringComputer Science
Most common collegeNortheastern UniversityStanford University

Integration technician vs senior support technician demographics

Here are the differences between integration technicians' and senior support technicians' demographics:

Integration TechnicianSenior Support Technician
Average age4242
Gender ratioMale, 84.4% Female, 15.6%Male, 78.4% Female, 21.6%
Race ratioBlack or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between integration technician and senior support technician duties and responsibilities

Integration technician example responsibilities.

  • Create and manage scripts using SQL.
  • Create and manage databases with SQL.
  • Manage and maintain the engineering lab; debugged/repair production servers and desktop computers
  • Adjust minor script issues (java and python) and provide feedback through data logs.
  • Maintain database testing, scripting and revisions of software products utilizing different operating systems.
  • Used linux, ksh, sh, bash, perl.
  • Show more

Senior support technician example responsibilities.

  • Manage the virtual platforms utilize in the office using VMWare.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Organize and maintain Linux labs.
  • Help resolve terminal server and citrix environment issues.
  • Research Linux server logs to find errors within applications.
  • Train customers in hardware and software on both the pc and mac.
  • Show more

Integration technician vs senior support technician skills

Common integration technician skills
  • Dexterity, 13%
  • Hand Tools, 10%
  • Calipers, 9%
  • Quality Standards, 5%
  • Engineering Drawings, 5%
  • PC, 4%
Common senior support technician skills
  • Customer Service, 13%
  • Technical Support, 11%
  • Troubleshoot, 9%
  • Desk Support, 4%
  • Phone Calls, 4%
  • Mac, 4%

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