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The differences between integration technicians and senior support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an integration technician and a senior support technician. Additionally, an integration technician has an average salary of $86,903, which is higher than the $74,459 average annual salary of a senior support technician.
The top three skills for an integration technician include dexterity, hand tools and calipers. The most important skills for a senior support technician are customer service, technical support, and troubleshoot.
| Integration Technician | Senior Support Technician | |
| Yearly salary | $86,903 | $74,459 |
| Hourly rate | $41.78 | $35.80 |
| Growth rate | 10% | 10% |
| Number of jobs | 86,369 | 113,499 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 48% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the computer industry, and integration technician is typically in charge of installing and maintaining systems. Although their duties vary in their place of employment, it usually includes generating codes, devising integration plans, creating test structures, gathering and analyzing data, producing progress reports, and developing strategies to optimize operations. There are also instances where they provide technical support to employees or clients. Furthermore, as an integration technician, it is essential to maintain an active communication line with team members, coordinating for a smooth and efficient workflow.
A senior support technician is an individual specializing in diagnosing and resolving information technology (IT)-related problems in an organization, including virus issues, forgotten passwords, and software updates. The job requires knowledge about the installation, configuration, and testing of computer hardware and software. Possessing excellent customer service, listening, and problem-solving skills is also vital to qualify for the position. The job's education requirements include an associate or bachelor's degree in computer science, business, information technology, or a related field.
Integration technicians and senior support technicians have different pay scales, as shown below.
| Integration Technician | Senior Support Technician | |
| Average salary | $86,903 | $74,459 |
| Salary range | Between $53,000 And $141,000 | Between $48,000 And $114,000 |
| Highest paying City | Santa Clara, CA | Durham, NC |
| Highest paying state | Delaware | Pennsylvania |
| Best paying company | eBay | Pacira BioSciences |
| Best paying industry | - | Technology |
There are a few differences between an integration technician and a senior support technician in terms of educational background:
| Integration Technician | Senior Support Technician | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 48% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | Northeastern University | Stanford University |
Here are the differences between integration technicians' and senior support technicians' demographics:
| Integration Technician | Senior Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 84.4% Female, 15.6% | Male, 78.4% Female, 21.6% |
| Race ratio | Black or African American, 11.2% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 10.9% White, 55.8% American Indian and Alaska Native, 0.4% | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.1% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |