Intensive case manager vs volunteer

The differences between intensive case managers and volunteers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an intensive case manager and a volunteer. Additionally, an intensive case manager has an average salary of $40,015, which is higher than the $31,227 average annual salary of a volunteer.

The top three skills for an intensive case manager include rehabilitation, social work and crisis intervention. The most important skills for a volunteer are child care, patient charts, and patient care.

Intensive case manager vs volunteer overview

	Intensive Case Manager	Volunteer
Yearly salary	$40,015	$31,227
Hourly rate	$19.24	$15.01
Growth rate	12%	12%
Number of jobs	83,851	9,583
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 61%
Average age	43	43
Years of experience	12	12

What does an intensive case manager do?

An Intensive Case Manager helps clients access the required financial services, residential services, psychiatric services, social services, medical services, and other crucial services. They complete all client outcome reports, client registration forms, service document forms, and more. These professionals complete all client service plans while focusing on their requirements and strengths. They also monitor client service delivery by remaining in contact with service providers and clients.

What does a volunteer do?

Volunteers are usually unpaid individuals who render their service to a company or organization. Most of the time, volunteers are skilled in specific areas needed by the organization but prefer to provide free service. They may be employed in another organization, but they lend their time and talent to another organization or company to give back to the community. They raise funds, create awareness, and work on the ground. Volunteers usually choose a cause or advocacy close to their heart, such as teaching children, taking care of the elderly, coaching sports teams, cleaning up communities, and caring for animals.

Intensive case manager vs volunteer salary

Intensive case managers and volunteers have different pay scales, as shown below.

	Intensive Case Manager	Volunteer
Average salary	$40,015	$31,227
Salary range	Between $29,000 And $53,000	Between $23,000 And $41,000
Highest paying City	Oakland, CA	-
Highest paying state	California	-
Best paying company	Southern California Hospitals	-
Best paying industry	Health Care	-

Differences between intensive case manager and volunteer education

There are a few differences between an intensive case manager and a volunteer in terms of educational background:

	Intensive Case Manager	Volunteer
Most common degree	Bachelor's Degree, 68%	Bachelor's Degree, 61%
Most common major	Psychology	Business
Most common college	California State University - Long Beach	California State University - Fullerton

Intensive case manager vs volunteer demographics

Here are the differences between intensive case managers' and volunteers' demographics:

	Intensive Case Manager	Volunteer
Average age	43	43
Gender ratio	Male, 27.1% Female, 72.9%	Male, 36.0% Female, 64.0%
Race ratio	Black or African American, 11.5% Unknown, 4.7% Hispanic or Latino, 17.8% Asian, 6.4% White, 57.9% American Indian and Alaska Native, 1.7%	Black or African American, 13.2% Unknown, 5.2% Hispanic or Latino, 19.5% Asian, 7.3% White, 52.5% American Indian and Alaska Native, 2.2%
LGBT Percentage	11%	11%

Differences between intensive case manager and volunteer duties and responsibilities

Intensive case manager example responsibilities.

Provide clients support with basic ADL's (shopping, payee services, budgets, managing and attending appointments).
Coordinate services while teaching life skills promoting goal attainment, crisis management, recovery, rehabilitation and resiliency to underprivilege populations.
Encourage and counsele patients to follow through with drug rehabilitation and continuous psychiatric therapy.
Participate in the assessment, development and implementation of services to mentally ill patients in accordance with their individualize service plan.
Perform concurrent review to assure appropriateness of admission, inpatient/acute care, rehabilitation/SNF status, and discharge using establish InterQual guidelines.
Conduct intensive case management and quality control for file accuracy in order to ensure HUD regulations are accurately implement.

Volunteer example responsibilities.

Develop and manage web presence, including Facebook account and other social media business accounts!
Train staff members on managing contacts, scheduling programs, and running analytic reports with the Salesforce program.
Lead team-building exercises and facilitate group discussions on leadership topics.
Assist in achieving and maintaining DoD certification and national accreditation where applicable.
Supervise and maintain safe play for children's soccer games.
Teach GED to refugees and survivors of torture seeking to enroll in college.

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Intensive case manager vs volunteer skills

Common intensive case manager skills

Rehabilitation, 11%
Social Work, 10%
Crisis Intervention, 10%
Community Resources, 9%
Behavioral Health, 7%
Mental Health, 7%

Common volunteer skills

Child Care, 12%
Patient Charts, 10%
Patient Care, 10%
Front Desk, 9%
Community Outreach, 9%
Mathematics, 9%

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Updated January 8, 2025

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