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Junior computer technician vs desk support technician

The differences between junior computer technicians and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior computer technician and a desk support technician. Additionally, a junior computer technician has an average salary of $76,816, which is higher than the $40,715 average annual salary of a desk support technician.

The top three skills for a junior computer technician include troubleshoot, OS and auto cad. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.

Junior computer technician vs desk support technician overview

Junior Computer TechnicianDesk Support Technician
Yearly salary$76,816$40,715
Hourly rate$36.93$19.57
Growth rate10%10%
Number of jobs67,581130,485
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 48%
Average age4242
Years of experience22

Junior computer technician vs desk support technician salary

Junior computer technicians and desk support technicians have different pay scales, as shown below.

Junior Computer TechnicianDesk Support Technician
Average salary$76,816$40,715
Salary rangeBetween $46,000 And $126,000Between $26,000 And $62,000
Highest paying City-South San Francisco, CA
Highest paying state-California
Best paying company-BNY Mellon
Best paying industry-Technology

Differences between junior computer technician and desk support technician education

There are a few differences between a junior computer technician and a desk support technician in terms of educational background:

Junior Computer TechnicianDesk Support Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 48%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Junior computer technician vs desk support technician demographics

Here are the differences between junior computer technicians' and desk support technicians' demographics:

Junior Computer TechnicianDesk Support Technician
Average age4242
Gender ratioMale, 81.2% Female, 18.8%Male, 82.6% Female, 17.4%
Race ratioBlack or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 56.9% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between junior computer technician and desk support technician duties and responsibilities

Junior computer technician example responsibilities.

  • Manage Java development projects within teams under professional guidelines, and reviews.
  • Install windows os on hard drives.
  • Install system software, including Macintosh OS.
  • Repair or replace component parts on customer PCs.
  • Recommend diagnostic and anti-virus solutions to customer while working to recover data and remove malicious software from customer's devices.
  • Perform nightly system backups, reports distribution, IPL's and CICS recycles.
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Desk support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Use multiple monitor setup display and remote desktop applications via VPN to access associate computers.
  • Utilize desktop deployment tools in order to deploy and maintain inventory for PCs, monitors, and printers.
  • Assist with network connectivity with PCs, laptops, and mobile phones including TCP/IP settings and internet connections.
  • Provide administrative support and troubleshooting for VPN users.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
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Junior computer technician vs desk support technician skills

Common junior computer technician skills
  • Troubleshoot, 20%
  • OS, 13%
  • Auto CAD, 12%
  • Software Installation, 9%
  • Software Issues, 6%
  • Mac, 6%
Common desk support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Desk Side Support, 5%
  • Remote Troubleshooting, 4%

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