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Junior computer technician vs desktop support technician

The differences between junior computer technicians and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior computer technician and a desktop support technician. Additionally, a junior computer technician has an average salary of $76,816, which is higher than the $41,792 average annual salary of a desktop support technician.

The top three skills for a junior computer technician include troubleshoot, OS and auto cad. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.

Junior computer technician vs desktop support technician overview

Junior Computer TechnicianDesktop Support Technician
Yearly salary$76,816$41,792
Hourly rate$36.93$20.09
Growth rate10%10%
Number of jobs67,581108,944
Job satisfaction-1
Most common degreeAssociate Degree, 42%Bachelor's Degree, 46%
Average age4242
Years of experience22

Junior computer technician vs desktop support technician salary

Junior computer technicians and desktop support technicians have different pay scales, as shown below.

Junior Computer TechnicianDesktop Support Technician
Average salary$76,816$41,792
Salary rangeBetween $46,000 And $126,000Between $32,000 And $54,000
Highest paying City-Philadelphia, PA
Highest paying state-Pennsylvania
Best paying company-NTT Data International L.L.C.
Best paying industry-Finance

Differences between junior computer technician and desktop support technician education

There are a few differences between a junior computer technician and a desktop support technician in terms of educational background:

Junior Computer TechnicianDesktop Support Technician
Most common degreeAssociate Degree, 42%Bachelor's Degree, 46%
Most common majorComputer ScienceComputer Information Systems
Most common collegeMassachusetts Institute of TechnologyUniversity of Pennsylvania

Junior computer technician vs desktop support technician demographics

Here are the differences between junior computer technicians' and desktop support technicians' demographics:

Junior Computer TechnicianDesktop Support Technician
Average age4242
Gender ratioMale, 81.2% Female, 18.8%Male, 89.8% Female, 10.2%
Race ratioBlack or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 56.9% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between junior computer technician and desktop support technician duties and responsibilities

Junior computer technician example responsibilities.

  • Manage Java development projects within teams under professional guidelines, and reviews.
  • Install windows os on hard drives.
  • Install system software, including Macintosh OS.
  • Repair or replace component parts on customer PCs.
  • Recommend diagnostic and anti-virus solutions to customer while working to recover data and remove malicious software from customer's devices.
  • Perform nightly system backups, reports distribution, IPL's and CICS recycles.
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Desktop support technician example responsibilities.

  • Manage and troubleshoot network connectivity with TCP/IP
  • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy WINTERMS on CITRIX platform.
  • Blackberry and android setup and activation.
  • Support a legacy system which requires a client certificate and a specific Java version and configuration.
  • Show more

Junior computer technician vs desktop support technician skills

Common junior computer technician skills
  • Troubleshoot, 20%
  • OS, 13%
  • Auto CAD, 12%
  • Software Installation, 9%
  • Software Issues, 6%
  • Mac, 6%
Common desktop support technician skills
  • Customer Service, 12%
  • Desktop Support, 10%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Remote Desktop, 3%
  • Laptop Computers, 3%

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