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Junior computer technician vs technician support tier

The differences between junior computer technicians and technician support tiers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior computer technician and a technician support tier. Additionally, a junior computer technician has an average salary of $76,816, which is higher than the $54,889 average annual salary of a technician support tier.

The top three skills for a junior computer technician include troubleshoot, OS and auto cad. The most important skills for a technician support tier are customer service, technical support, and phone calls.

Junior computer technician vs technician support tier overview

Junior Computer TechnicianTechnician Support Tier
Yearly salary$76,816$54,889
Hourly rate$36.93$26.39
Growth rate10%10%
Number of jobs67,581109,671
Job satisfaction--
Most common degreeAssociate Degree, 42%Bachelor's Degree, 37%
Average age4242
Years of experience22

Junior computer technician vs technician support tier salary

Junior computer technicians and technician support tiers have different pay scales, as shown below.

Junior Computer TechnicianTechnician Support Tier
Average salary$76,816$54,889
Salary rangeBetween $46,000 And $126,000Between $38,000 And $78,000
Highest paying City-Benicia, CA
Highest paying state-New York
Best paying company-Scantron
Best paying industry-Technology

Differences between junior computer technician and technician support tier education

There are a few differences between a junior computer technician and a technician support tier in terms of educational background:

Junior Computer TechnicianTechnician Support Tier
Most common degreeAssociate Degree, 42%Bachelor's Degree, 37%
Most common majorComputer ScienceBusiness
Most common collegeMassachusetts Institute of TechnologyStanford University

Junior computer technician vs technician support tier demographics

Here are the differences between junior computer technicians' and technician support tiers' demographics:

Junior Computer TechnicianTechnician Support Tier
Average age4242
Gender ratioMale, 81.2% Female, 18.8%Male, 73.1% Female, 26.9%
Race ratioBlack or African American, 10.4% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 10.6% White, 56.9% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 10.5% White, 55.6% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between junior computer technician and technician support tier duties and responsibilities

Junior computer technician example responsibilities.

  • Manage Java development projects within teams under professional guidelines, and reviews.
  • Install windows os on hard drives.
  • Install system software, including Macintosh OS.
  • Repair or replace component parts on customer PCs.
  • Recommend diagnostic and anti-virus solutions to customer while working to recover data and remove malicious software from customer's devices.
  • Perform nightly system backups, reports distribution, IPL's and CICS recycles.
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Technician support tier example responsibilities.

  • Walk customers through installations and achieve VoIP registration and/or DSL connectivity.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Help customers out with technical support with android basic cell phones and making changes to customer's accounts.
  • Experience in troubleshooting network connectivity, email, TCP/IP and voice over IP issues.
  • Help customers design custom reports to export data to and from the SQL database.
  • Support with ios, android, windows, and blackberry OS including tablets and mobile device.
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Junior computer technician vs technician support tier skills

Common junior computer technician skills
  • Troubleshoot, 20%
  • OS, 13%
  • Auto CAD, 12%
  • Software Installation, 9%
  • Software Issues, 6%
  • Mac, 6%
Common technician support tier skills
  • Customer Service, 15%
  • Technical Support, 12%
  • Phone Calls, 5%
  • Cisco Ios, 5%
  • Tier II, 4%
  • LAN, 4%

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