Lead assistant manager vs shift manager

Differences between lead assistant manager and shift manager duties and responsibilities

Lead assistant manager example responsibilities.

• Maintain customer base by providing excellent customer service, maintaining facilities cleanliness, preparing daily reports and managing other cashiers.
• Operate POS systems responsible for accurate cash consolidation.
• Perform opening and closing procedures including deposit verification using POS system and ordering all currency for store function and operations.
• Handle attendance and punctuality, performance evaluations, implement policies and procedures, provide guidelines for database clean-up and informal training.
• Open & close store shutting down all grills, stoves, etc.

Shift manager example responsibilities.

• Manage night shift ensuring closing procedures, customer service, and employee management are accomplished following company policies
• Manage FOH to insure all guests are happy and well taken care of.
• Provide excellent customer service, operate POS systems, maintain friendly but secure retail environment, track and manage inventory
• Handle all customer relation issues in accordance with company policy and provide exceptional customer service to all CVS customers.
• Receive SERVSAFE certification along with online management courses.
• Execute store operations during schedule shifts, organize shift assignments and maintain consistent attendance and punctuality.
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