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The differences between lead support technicians and senior field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a lead support technician and a senior field technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $51,329 average annual salary of a senior field technician.
The top three skills for a lead support technician include database, customer service and customer satisfaction. The most important skills for a senior field technician are customer satisfaction, customer service, and asphalt.
| Lead Support Technician | Senior Field Technician | |
| Yearly salary | $95,420 | $51,329 |
| Hourly rate | $45.88 | $24.68 |
| Growth rate | 10% | 9% |
| Number of jobs | 115,952 | 88,582 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 54% | Associate Degree, 37% |
| Average age | 42 | 38 |
| Years of experience | 2 | 2 |
Lead support technicians test and troubleshoot onboard systems by using various interface tools and proprietary software. Besides following instructions, lead support technicians also work hand-in-hand with managers to ensure all quality standards are implemented. Lead support technicians also oversee and support different technical tasks, including brackets, building weldments, fabricating, and modifying support structures. Moreover, lead support technicians troubleshoot and resolve hardware and software problems.
A senior field technician provides services during fieldwork and ensures customer support for their company. They must identify errors in the system and develop solutions. They must build relationships with customers and solve any issues they present. This position requires a technical degree and great time management skills.
Lead support technicians and senior field technicians have different pay scales, as shown below.
| Lead Support Technician | Senior Field Technician | |
| Average salary | $95,420 | $51,329 |
| Salary range | Between $64,000 And $140,000 | Between $32,000 And $81,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | New Jersey | - |
| Best paying company | - | |
| Best paying industry | Technology | - |
There are a few differences between a lead support technician and a senior field technician in terms of educational background:
| Lead Support Technician | Senior Field Technician | |
| Most common degree | Bachelor's Degree, 54% | Associate Degree, 37% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | Stanford University | Stanford University |
Here are the differences between lead support technicians' and senior field technicians' demographics:
| Lead Support Technician | Senior Field Technician | |
| Average age | 42 | 38 |
| Gender ratio | Male, 81.1% Female, 18.9% | Male, 92.5% Female, 7.5% |
| Race ratio | Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4% | Black or African American, 9.4% Unknown, 5.7% Hispanic or Latino, 16.6% Asian, 10.5% White, 56.8% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 11% | 8% |