Liaison jobs in Jackson, TN - 20 jobs

AL, AR, AZ, GA, IA, ID, IL, IN, KS, KY, LA, MI, MO, MS, NY, OH, OK, PA, SC, TN, TX, UT, WI American Health Plans, a division of Franklin, Tennessee-based American Health Partners Inc. owns and operates Institutional Special Needs Plans (I-SNPs) for seniors who reside in long-term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations. This division currently operates in Tennessee, Georgia, Missouri, Kansas, Oklahoma, Utah, Texas, Mississippi, Iowa, Idaho, Louisiana, and Indiana with planned expansion into other states in 2025. For more information, visit AmHealthPlans.com. If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application! Benefits and Perks include: * Affordable Medical/Dental/Vision insurance options * Generous paid time-off program and paid holidays for full time staff * TeleDoc 24/7/365 access to doctors * Optional short- and long-term disability plans * Employee Assistance Plan (EAP) * 401K retirement accounts with company match * Employee Referral Bonus Program POSITION SUMMARY: The purpose of this position is to assume primary responsibility for receiving, screening and processing all referral and intake information. ESSENTIAL JOB DUTIES: To perform this job, an individual must perform each essential function satisfactorily, with or without a reasonable accommodation; including, but not limited to: * Receives, screens and processes all referral information * Performs verification of benefits: o Verify benefits o Verify payment method and amount o Obtain prior authorization to ensure that services are reimbursable prior to admission o Assign appropriate payer category to be keyed by facility personnel o Scan information back to requesting facility * Ensure timely and accurate processing of all referrals/admissions * Back-up for review of potential insurance contracts * Adheres to ethical business practices by striving to perform in a manner that conforms to the highest standards of ethical behavior, integrity and honesty * Takes initiative and responsibility for decisions as an individual and as a company. Exhibits commitment to personal and companywide goals * Encourages a positive environment and experience for co-workers * Treats employees with respect and embraces diversity and demonstrates the ability to work together. * Promotes a safe and efficient working environment by adhering to agency policies and procedures * Adheres to departmental and agency dress codes as observed by supervisor * Performs other duties as assigned by supervisor' Required Skills: * Communication skills and active listening Required Work Experience: * Three (3) years experience is a healthcare related environment preferred Licensing/Certification/Education Requirements: * High School Diploma required Other Requirements: * Position may require unscheduled overtime, week-end work * Must be willing and able to work flexible hours * Travel required Required Computer Software/Equipment Used: * Microsoft Suite including Outlook, Excel, and Word * Ability to learn HRIS and/or scheduling systems * Standard Office Equipment * Computer EQUAL OPPORTUNITY EMPLOYER Our Organization does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Organization will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. This employer participates in E-Verify.

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: SUMMARY OF POSITION As a school-based behavioral health liaison, you will be responsible for providing face to face consultation with classroom teachers to assist them in creating positive, trauma-informed classroom environments, to enhance the learning environment for children at risk of developing an emotional/behavioral problem or substance use disorder, or with serious emotional disturbance (SED). Training and education regarding childhood mental health and trauma-informed behavior responses in the classroom will also be incorporated in the consultation to assist the teachers in promoting a healthy teaching environment. Each SBBHL shall provide psycho-educational groups and other support as needed to youth identified by teachers and/or or other school officials. The SBBHL program will provide Liaison support between the family and the school and will, when invited, assist parents and youth with the Individualized Education Plan (IEP) process and with trauma-informed support plans. $2,000 sign on bonus ESSENTIAL DUTIES & RESPONSIBILITIES Provide face-to-face consultation with classroom teachers to assist in creating a positive, trauma-informed classroom that enhances the learning environment, and to assist the classroom teacher in developing effective, trauma-informed behavior responses for the service population and other students in the class. Provide at least one face to face training per year to LEA personnel on a variety of mental health and substance abuse prevention topics. Assist in the development of school wide mental health initiatives and universal prevention strategies. Provide Liaison services to include communication between the school and the child's family to build open lines of communication and to build home-school partnerships. Liaison services can include assisting in the IEP process when requested, assisting in the alternative school placement process, developing trauma-informed support plans collaboratively with the school and families of the students to meet student individual needs, etc. Provide information and support for school personnel in navigating the local behavioral health system, including substance abuse and mental health services, and accessing mental health crisis services. Maintain logs, tracking documents or other appropriate management tools needed to track all aspects of these services. The State will review these documents during the annual monitoring visit. Ensure that each Liaison provides support opportunities to students at each school to include individual student consultations or interventions to assist in building positive coping and de-escalation skills, as needed; and at least three psychoeducation group activities per year that cover the following topic(s): mental health problems and disorders; the risk of substance use/abuse and substance use/abuse disorders; healthy ways to deal with stress including mindfulness, coping and de-escalation strategies; and other topics as decided and requested by each school. Address specific mental health or behavioral issues through individual, group, and/or family therapy services. Formulate a diagnosis upon completion of intake assessment. Create and update treatment plans according to policy. Maintain timely and accurate documentation, including treatment plans, progress notes, and report, to comply with grant and organizational requirements. Compliance requirement for bi-annual completion of performance evaluation. KNOWLEDGE, SKILLS & ABILITIES Proficiency in trauma-informed practices Ability to provide strength-based and client-centered care Strong communication and organizational skills Ability to build positive relationships with school staff, students, and families QUALIFICATIONS Education Level A Master's degree is required in one of the following fields: Clinical Psychology, Mental Health (MH) Counseling, Social Work, Marriage and Family Therapy, and/or a specialization in MH Counseling License-eligible in respective discipline preferred. OR Applicants with a Master's degree in a related field (outside of the disciplines listed above) must meet the following criteria: Completion of at least 24 graduate-level semester hours in psychology, social work, counseling, or other behavioral health-related coursework. Relevant coursework and work experience in the following areas: Clinical treatment and treatment planning Appraisal and assessment of mental disorders Psychopathology Use of the DSM for diagnostic purposes within a clinical internship or practicum in a behavioral health setting Years of Experience A minimum of one (1) year of experience providing treatment to individuals with mental health disorders is required, and substance use disorders experience preferred. Internship experience may be applied toward the minimum experience requirement for recent graduates. Certification/Licensure Must possess a valid driver's license and meet eligibility requirements to be covered under the organization's vehicle insurance policy. PHYSICAL REQUIREMENTS Standing - 10% Sitting - 90% Squatting - Occasional Kneeling - Occasional Bending - Occasional Driving - Occasional Lifting - Occasional DISCLAIMER The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands. Time Type: Full time Pay Range: $0.00--$0.00 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Employee Resource Groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Location: The location for this position includes Knox, Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, Fayette, Sumner, Trousdale, Smith, Macon, Hamilton, Sequatchie, Marion, or Robertson Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. How you will make an impact: * Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. * Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. * Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. * Obtains a thorough and accurate member history to develop an individual care plan. * Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. * The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. * May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. * Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. * May also assist in problem solving with providers, claims or service issues. * Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Minimum Requirements: * Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * Travels to worksite and other locations as necessary. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Location: The location for this position includes Knox Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, or Fayette Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. How you will make an impact: * Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. * Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. * Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. * Obtains a thorough and accurate member history to develop an individual care plan. * Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. * The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. * May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. * Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. * May also assist in problem solving with providers, claims or service issues. * Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Minimum Requirements: * Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

DCSAM is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCSAM family! To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about! Job Description THIS POSITION IS CONTINGENT UPON AWARD OF CONTRACT. DCS is seeking a highly driven and educated Incident Management Coordinator who is responsible for ensuring that all health and safety requirements are always met and is available to manage incidents/accidents as the Department's representative. The Incident Management Coordinator shall be exclusive to this position and this Contract. Job Responsibilities: Provide effective verbal and written communication to include providing detailed safety and health related reports and detailed incident and accident reports. Be present at all accident/Incident scenes that are at a Level three (3) event or higher. Qualifications Qualifications: Must have a valid driver's license with at least 3 years of clean driving experience. High School Diploma or equivalent. Must have a minimum of two (2) years of experience as an Incident Management Coordinator or a similar position demonstrating leadership and management. These highlighted items may be able to be completed after hire: The Incident Management Coordinator will be require to complete the following courses within one (1) month of assuming this role: Intermediate Work Zone Traffic Control, National Incident Management System (NIMS) 100's, 200's, 300's, 400's, 700, 800's, TDOT Incident Commander Training (Equal to NIMs 100), and SHRPS II Training. Additional Information Benefit Highlights: Challenging and rewarding work environment Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) Generous Paid Time Off Career Development Pay rate: D.O.E. Come be a part of the DeAngelo family, today! DCSAM is an equal opportunity employer and complies with all hiring and employment regulations. In the event an ADA accommodation is needed, DCSAM is happy to help all employees achieve gainful employment in an atmosphere where they are appreciated and respected. DCSAM offers subcontracting services to government agencies as such, candidates may be subject to pre-employment screenings such as criminal background checks, pre-employment, post-accident & reasonable impairment drug screenings, motor vehicle record checks, etc. as such, DCSAM complies with all federal and state regulatory guidelines including the FCRA.

At the world market leader in energy technology, you will contribute to keeping the energy supply stable in the future. With our intelligent digital and analogue solutions, you will help shape the implementation of the energy transition. In a global team of 4,800 committed colleagues, which is characterised by the unique cohesion of our family-run group of companies. Reinhausen - where Power meets Passion. For we are looking forward for you as Location Humboldt, TN Complaint Management Coordinator Your tasks: * You manage and coordinate investigations and reporting for customer complaints related to products, services, and shipments * You analyze data using SAP, MS Office tools, and 8D methodologies to support issue resolution and continuous improvement * You organize and lead internal meetings to resolve complaints and participate in audits * You maintain and enhance a complaint management FAQ chatbot to support internal knowledge sharing * You contribute to digitalization efforts by integrating MS Power Platform and Copilot Studio into complaint processes Your profile: * You have a degree in engineering, computer science, or business-or equivalent experience in a manufacturing environment * You bring 5-10 years of experience in engineering, manufacturing, quality, customer problem solving, or business programming * You are proficient in SAP or similar MRP systems and MS Office tools * You have strong technical writing and problem-solving skills across multiple departments and topics * You are self-motivated, organized, and communicate effectively We look forward to receiving your informative application, stating your salary expectations and your position earliest possible entry date. Contact person: Sydney Segraves Phone:

Job Description Reports To: Assistant Deputy Director Classification: Exempt Description: Provide general oversight of programming and employee accountability. Oversight of programming Supervise Residential Supervisors Supervise Direct Support Staff Manage a caseload30-35 Ensure delivery of person centered services and dignity of choice Complete Provider Reviews Team Meetings On-going communication with Circle of Supports Complete incident reports within appropriate timeframes Review all documentation from sites to ensure compliance Staff Accountability Coordinate staffing plans in accordance with plan of care and CCRHC guidelines Supervise staff Other duties as assigned Knowledge Current CPR Certification Current First Aid Certification Medication Administration Certification Skills & Abilities Ability to follow detail plans accurately Ability to apply sound, mature decisions Ability to bend, stoop, sit, stand, reach, and lift items weighing at least 75 pounds Additional Requirements At least 18 years of age Valid driver's license and liability insurance Acceptable criminal (State and County) histories ***Must have a valid driver's license and dependable vehicle

Definition: The Clinical Liaison serves to facilitate a seamless transition for patients transitioning from a facility to the Home care environment Qualifications: Required: Current LPN or RN license in the state of service Must have one-year home health experience or one year of hospital case management experience. Reliable means of transportation and must have current driver's license and auto insurance Preferred: Experience in Home Health or healthcare business development Performance Requirements: Mental acuity, judgment and problem-solving skills adequate to perform job duties Sensory ability to see, hear and speak adequately to effectively communicate Ability to carry out fine motor skills with manual dexterity sufficient to perform job duties Ability to be on feet or to be seated for prolonged periods of time Specific Responsibilities: After patient has selected NHC HomeCare as his or her health care provider, the Clinical Liaison will assist patients in the process of navigating their post-acute care needs. Assess, plan, implement, coordinate, monitor and evaluate options and services with a primary goal of providing a safe transition from a facility to home for home health. The Clinical Liaison is responsible for ensuring the patient has a physician and obtains an order from that physician to oversee the home health plan of care. Face to Face documentation must also be obtained and communicated to appropriate agency. Represents NHC Home Care in a positive and professional manner, projecting and reinforcing company objectives and philosophy The Clinical Liaison is responsible for establishing, growing and maintaining relationships with facility-based referral sources Positively impacts business growth The Clinical Liaison has a strong focus to help reduce ACH 30-day hospitalizations. Develops positive, collaborative relationships with agency staff

Main Street Rural Health is a healthcare company focused exclusively on serving rural communities. We believe in the old ways of medicine when you had access to your doctor 24/7. Unfortunately, the complexity of healthcare today makes it way too difficult for most patients to navigate the healthcare system. We built this business to make it easier for rural patients to access care. We partner with rural primary care, pharmacy and urgent care partners to meet patients where they are. Becoming an extension of their current healthcare team, we provide rural residents personalized assistance with their health care needs including a dedicated local health navigator, 24/7 access to a doctor, a world-class network of specialists, medication refills, and help navigating insurance benefits. Our interdisciplinary care team uses an integrated technology platform to coordinate and manage comprehensive, longitudinal care. Job Description Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator's role is to make it easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support them and their families. You partner with our MainStreet team to address the needs of patients and families while also becoming a valued member of the primary care or urgent care team, assisting with patient facing duties as needed. You will: Make outbound calls to prospective patients, providing education on our services Meet with patients to discuss our services and develop relationships Schedule clinical and Medicare visits to support the patients' needs Help patients communicate with their care team - including primary care, specialty care, and urgent care providers Assist healthcare providers in documenting assessments Receive inbound patient calls Expedite emergency clinical calls efficiently if received Process new appointments or changes to existing appointments Facilitate virtual visits with our care team Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes Work collaboratively and efficiently with other corporate and field based team members to ensure patients receive exceptional service and care Document accurate and concise patient/family feedback and special needs during each call in our computer systems Qualifications Healthcare professional dedicated to providing quality care for seniors Ability to multi-task and balance multiple, competing priorities. An exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction. Problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner. Ability to remain positive and keep forward momentum when faced with challenges and conveys that attitude to the team and to colleagues. Demonstrate short and long-term persistence in meeting objectives and personal development. Embrace change and constantly stretch one's comfort zone in the spirit of constant improvement. Be an excellent communicator with an uplifting, and personable manner with outstanding phone etiquette. Excellent written communication skills with success in providing notes, updates, and written communications via computer systems. Excellent data-entry skills and proven ability to navigate multiple computer screens. Bilingual in the Spanish language is a plus. Perform miscellaneous job-related duties as assigned. Work a full-time 40-hour week, Monday-Friday 8am to 5pm CDT (1 hour lunch). Additional Information All your information will be kept confidential according to EEO guidelines.

Job also includes responsibility for insurance authorization. Experience Preferred Fast-Paced office Definition: The Intake Coordinator appropriately facilitates patient information intake and transition of patients to home care. Line of Authority: Office Manager, Administrator/Director of Services; Close line of communication with Director of Nursing Qualifications: High school education / GED required Two years' experience in home care or related health care role required Education/experience in computers required Current nursing license (LPN minimum) in agency's state preferred Driver's license and reliable transportation required Excellent customer service, phone and communication skills required Performance Requirements: Reaching, bending and twisting daily as needed to perform duties. Lifting and transferring of tools of the trade and travel supplies as needed. Able to carry out fine motor skills with manual dexterity. Able to see and hear adequately in order to respond to auditory and visual requests. Able to speak in clear, concise voice in order to communicate adequately Able to read, write, and follow written orders. Specific Responsibilities: Facilitates the intake of patient information in a friendly and helpful manner. Notifies patients, families, physicians/other referral sources and applicable partners of referral status and sends initial information for certification/verification of insurance with a sense of urgency. Coordinates referrals/resumption of services and other requests, as fielded, with DON consultation. Facilitates the coordination of available services/shortage areas. Relays information between marketing representatives/other agency personnel regarding patient status, needs, and anticipated changes until patient is admitted to service. Assists with other administrative duties as directed, including scheduling and coordinating approvals for additional discipline visits for managed care patients. Coordinates approvals for additional discipline visits for managed care patients, as directed by agency management. Documents communication with disciplines regarding care coordination. Conveys excellence in customer service, phone etiquette, and professionalism. LPN Intake Coordinator - Additional Duties: Facilitates telephone and faxed physician orders to the appropriate homecare partner and notifies patients/caregivers of order changes. Reviews physicians' orders with DON/RN designee, before ordered care is provided. Facilitates telephone and faxed laboratory results to the appropriate homecare partner and acts as a liaison as directed by agency management in reporting results to the physician timely. Documents communication with disciplines regarding care coordination.

The Care Transition Coordinator acts as a representative between the referral source and Tennessee Quality Care - Hospice. This position serves as the primary sales representative to social workers, case managers, discharge planners, hospitalists, ALF's, ILF's, and other potential referral sources. QUALIFICATIONS: Education: Graduate from an accredited school of nursing; BSN also preferred. Relevant Experience: Minimum of two years' experience, preferably in case management for post-acute, Medicare or long-term care. Proven ability to successfully market the services of the organization. Sales experience preferred. Computer Skills: Excellent computer skills, including Microsoft Office and pre-costing patient care software. License: Licensed or Registered Nurse in the State of Tennessee preferred Benefits OverviewCompetitive Pay Rates 22-25% AT&T and Verizon Cell Phone Discount Affordable Medical Insurance Dental, and Vision Insurance Offered as well as supplemental plans Employer paid Life Insurance 100% Employer paid ESOP (Employee Stock Ownership Program) 401K offered ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for a designated geographical territory for successful sales Assigned an individual monthly sales quota for which all CTCs will be held responsible Use superior customer service and sales knowledge to attract and maintain business relationships in the health care industry Establish and maintain positive relationships with referral sources to promote skilled services Coordinate the referral process from the identification of the appropriate payer source to the analysis of patient information Responsible for achieving proposed company census and revenue objectives Use clinical and business skills to build a strategy for identifying and growing new business. Collaborate with patient or representative, physicians, residents, nursing staff members, rehabilitation therapy staff members and social work staff members to ensure seamless transfer to the facility Communicates information effectively to physicians, supervisors, facility administrators, and any other pertinent personnel in a timely manner Analyze patient needs and match with facility services to plan for an appropriate facility placement After referral is obtained the CTC will complete an on-site visit to the referring facility to review the physician orders, assess the patient's clinical needs and obtain clinical information Other duties as assigned by Supervisor Tennessee Quality Care - Hospice is an Equal Opportunity Employer

**Location:** The location for this position includes Knox, Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, Fayette, Sumner, Trousdale, Smith, Macon, Hamilton, Sequatchie, Marion, or Robertson Counties in Tennessee. **Field** : This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ The **LTSS Service Coordinator-RN** is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. **How you will make an impact:** + Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. + Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. + Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. + Obtains a thorough and accurate member history to develop an individual care plan. + Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. + The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. + May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. + Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. + May also assist in problem solving with providers, claims or service issues. + Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. **Minimum Requirements:** + Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. + Current, unrestricted RN license in applicable state(s) required. **Preferred Skills, Capabilities and Experiences:** + Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Definition: The Community Liaison serves to develop positive productive relationships with the community and with current and potential referral sources. Line of Authority: Administrator/Director of Services Qualifications: Prior marketing experience in home care or similar industry, with proven ability Excellent oral and written communication skills Strong community relationships Strong inter-personal skills Bachelor's Degree in marketing, communications, business or related field preferred Performance Requirements: Ability to develop, organize and execute an effective marketing plan and community liaison activities Mental acuity, judgment and problem-solving skills adequate to perform job duties Ability to drive, reliable personal transportation and the ability to travel as needed Sensory ability to see, hear and speak adequately to effectively communicate Ability to carry out fine motor skills with manual dexterity sufficient to perform job duties Ability to be on feet or to be seated for prolonged periods of time Specific Responsibilities: Develops, organizes and executes an effective strategic marketing plan for the agency, in collaboration with agency leadership and staff through community activities, prospecting new referral sources and nurturing current referral relationships Develops/enhances knowledge of home care industry and NHC HomeCare policy and procedure to facilitate effective community liaison/marketing activities Represents NHC HomeCare in a positive and professional manner, projecting and reinforcing company objectives and philosophy Develops and maintains positive community contacts and successful business relationships with referral sources Positively impacts business growth Develops positive, collaborative relationships with agency staff Recognizes opportunities for improvement in agency/staff performance or programs, reports issues to Administrator/Director of Services appropriately, and participates in developing and executing action plan as requested Other duties as assigned by the Administrator/Director of Services, when required for the successful completion of job requirements

Main Street Rural Health is a healthcare company focused exclusively on serving rural communities. We believe in the old ways of medicine when you had access to your doctor 24/7. Unfortunately, the complexity of healthcare today makes it way too difficult for most patients to navigate the healthcare system. We built this business to make it easier for rural patients to access care. We partner with rural primary care, pharmacy and urgent care partners to meet patients where they are. Becoming an extension of their current healthcare team, we provide rural residents personalized assistance with their health care needs including a dedicated local health navigator, 24/7 access to a doctor, a world-class network of specialists, medication refills, and help navigating insurance benefits. Our interdisciplinary care team uses an integrated technology platform to coordinate and manage comprehensive, longitudinal care. Job Description Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator's role is to make it easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support them and their families. You partner with our MainStreet team to address the needs of patients and families while also becoming a valued member of the primary care or urgent care team, assisting with patient facing duties as needed. You will: Make outbound calls to prospective patients, providing education on our services Meet with patients to discuss our services and develop relationships Schedule clinical and Medicare visits to support the patients' needs Help patients communicate with their care team - including primary care, specialty care, and urgent care providers Assist healthcare providers in documenting assessments Receive inbound patient calls Expedite emergency clinical calls efficiently if received Process new appointments or changes to existing appointments Facilitate virtual visits with our care team Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes Work collaboratively and efficiently with other corporate and field based team members to ensure patients receive exceptional service and care Document accurate and concise patient/family feedback and special needs during each call in our computer systems Qualifications Healthcare professional dedicated to providing quality care for seniors Ability to multi-task and balance multiple, competing priorities. An exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction. Problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner. Ability to remain positive and keep forward momentum when faced with challenges and conveys that attitude to the team and to colleagues. Demonstrate short and long-term persistence in meeting objectives and personal development. Embrace change and constantly stretch one's comfort zone in the spirit of constant improvement. Be an excellent communicator with an uplifting, and personable manner with outstanding phone etiquette. Excellent written communication skills with success in providing notes, updates, and written communications via computer systems. Excellent data-entry skills and proven ability to navigate multiple computer screens. Bilingual in the Spanish language is a plus. Perform miscellaneous job-related duties as assigned. Work a full-time 40-hour week, Monday-Friday 8am to 5pm CDT (1 hour lunch). Additional Information All your information will be kept confidential according to EEO guidelines.

Location: The location for this position includes Knox, Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, Fayette, Sumner, Trousdale, Smith, Macon, Hamilton, Sequatchie, Marion, or Robertson Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. How you will make an impact: * Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. * Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. * Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. * Obtains a thorough and accurate member history to develop an individual care plan. * Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. * The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. * May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. * Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. * May also assist in problem solving with providers, claims or service issues. * Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Minimum Requirements: * Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * Travels to worksite and other locations as necessary. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Main Street Rural Health is a healthcare company focused exclusively on serving rural communities. We believe in the old ways of medicine when you had access to your doctor 24/7. Unfortunately, the complexity of healthcare today makes it way too difficult for most patients to navigate the healthcare system. We built this business to make it easier for rural patients to access care. We partner with rural primary care, pharmacy and urgent care partners to meet patients where they are. Becoming an extension of their current healthcare team, we provide rural residents personalized assistance with their health care needs including a dedicated local health navigator, 24/7 access to a doctor, a world-class network of specialists, medication refills, and help navigating insurance benefits. Our interdisciplinary care team uses an integrated technology platform to coordinate and manage comprehensive, longitudinal care. Job Description Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator's role is to make it easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support them and their families. You partner with our Main Street team to address the needs of patients and families while also becoming a valued member of the primary care or urgent care team, assisting with patient facing duties as needed. You will: Make outbound calls to prospective patients, providing education on our services Meet with patients to discuss our services and develop relationships Schedule clinical and Medicare visits to support the patients' needs Help patients communicate with their care team - including primary care, specialty care, and urgent care providers Assist healthcare providers in documenting assessments Receive inbound patient calls Expedite emergency clinical calls efficiently if received Process new appointments or changes to existing appointments Facilitate virtual visits with our care team Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes Work collaboratively and efficiently with other corporate and field based team members to ensure patients receive exceptional service and care Document accurate and concise patient/family feedback and special needs during each call in our computer systems Qualifications Healthcare professional dedicated to providing quality care for seniors Ability to multi-task and balance multiple, competing priorities. An exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction. Problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner. Ability to remain positive and keep forward momentum when faced with challenges and conveys that attitude to the team and to colleagues. Demonstrate short and long-term persistence in meeting objectives and personal development. Embrace change and constantly stretch one's comfort zone in the spirit of constant improvement. Be an excellent communicator with an uplifting, and personable manner with outstanding phone etiquette. Excellent written communication skills with success in providing notes, updates, and written communications via computer systems. Excellent data-entry skills and proven ability to navigate multiple computer screens. Bilingual in the Spanish language is a plus. Work a full-time 40-hour week, Monday-Friday 8am to 5pm CDT (1 hour lunch). Additional Information Main Street Rural Health is an equal opportunity/equal access/inclusive employer fully committed to achieving a diverse workforce.

**Location:** The location for this position includes Knox, Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, Fayette, Sumner, Trousdale, Smith, Macon, Hamilton, Sequatchie, Marion, or Robertson Counties in Tennessee. **Field** : This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ The **LTSS Service Coordinator-RN** is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. **How you will make an impact:** + Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. + Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. + Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. + Obtains a thorough and accurate member history to develop an individual care plan. + Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. + The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. + May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. + Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. + May also assist in problem solving with providers, claims or service issues. + Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. **Minimum Requirements:** + Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. + Current, unrestricted RN license in applicable state(s) required. **Preferred Skills, Capabilities and Experiences:** + Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Main Street Rural Health is a healthcare company focused exclusively on serving rural communities. We believe in the old ways of medicine when you had access to your doctor 24/7. Unfortunately, the complexity of healthcare today makes it way too difficult for most patients to navigate the healthcare system. We built this business to make it easier for rural patients to access care. We partner with rural primary care, pharmacy and urgent care partners to meet patients where they are. Becoming an extension of their current healthcare team, we provide rural residents personalized assistance with their health care needs including a dedicated local health navigator, 24/7 access to a doctor, a world-class network of specialists, medication refills, and help navigating insurance benefits. Our interdisciplinary care team uses an integrated technology platform to coordinate and manage comprehensive, longitudinal care. Job Description Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator' s role is to make it easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support them and their families. You partner with our Main Street team to address the needs of patients and families while also becoming a valued member of the primary care or urgent care team, assisting with patient facing duties as needed. You will: Make outbound calls to prospective patients, providing education on our services Meet with patients to discuss our services and develop relationships Schedule clinical and Medicare visits to support the patients' needs Help patients communicate with their care team - including primary care, specialty care, and urgent care providers Assist healthcare providers in documenting assessments Receive inbound patient calls Expedite emergency clinical calls efficiently if received Process new appointments or changes to existing appointments Facilitate virtual visits with our care team Demonstrate compassion for individual needs, attention to detail, and collaborating with other team members Demonstrate a high level of professionalism and continuous improvement while participating in the call quality monitoring processes Work collaboratively and efficiently with other corporate and field based team members to ensure patients receive exceptional service and care Document accurate and concise patient/family feedback and special needs during each call in our computer systems Qualifications Healthcare professional dedicated to providing quality care for seniors Ability to multi-task and balance multiple, competing priorities. An exceptional customer service orientation featuring an empathetic, compassionate, and professional demeanor with each interaction. Problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner. Ability to remain positive and keep forward momentum when faced with challenges and conveys that attitude to the team and to colleagues. Demonstrate short and long-term persistence in meeting objectives and personal development. Embrace change and constantly stretch one's comfort zone in the spirit of constant improvement. Be an excellent communicator with an uplifting, and personable manner with outstanding phone etiquette. Excellent written communication skills with success in providing notes, updates, and written communications via computer systems. Excellent data-entry skills and proven ability to navigate multiple computer screens. Bilingual in the Spanish language is a plus. Work a full-time 40-hour week, Monday-Friday 8am to 5pm CDT (1 hour lunch). Additional Information Main Street Rural Health is an equal opportunity/equal access/inclusive employer fully committed to achieving a diverse workforce.

Location: The location for this position includes Knox, Anderson, Claiborne, Williamson, Davidson, Montgomery, Shelby, Tipton, Fayette, Sumner, Trousdale, Smith, Macon, Hamilton, Sequatchie, Marion, or Robertson Counties in Tennessee. Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The LTSS Service Coordinator-RN is responsible for overall management of member's case within the scope of licensure; provides supervision and direction to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum. How you will make an impact: * Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports. * Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team. * Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. * Obtains a thorough and accurate member history to develop an individual care plan. * Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. * The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. * May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. * Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. * May also assist in problem solving with providers, claims or service issues. * Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Minimum Requirements: * Requires an RN; 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. * Current, unrestricted RN license in applicable state(s) required. Preferred Skills, Capabilities and Experiences: * Travels to worksite and other locations as necessary. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Licensed Nurse Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.