Mail processing clerk vs general office clerk

The differences between mail processing clerks and general office clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a mail processing clerk has an average salary of $31,615, which is higher than the $30,034 average annual salary of a general office clerk.

The top three skills for a mail processing clerk include processing equipment, zip codes and manual methods. The most important skills for a general office clerk are data entry, customer service, and office equipment.

Mail processing clerk vs general office clerk overview

	Mail Processing Clerk	General Office Clerk
Yearly salary	$31,615	$30,034
Hourly rate	$15.20	$14.44
Growth rate	-6%	-5%
Number of jobs	106,426	160,597
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 28%
Average age	47	47
Years of experience	-	2

Mail processing clerk vs general office clerk salary

Mail processing clerks and general office clerks have different pay scales, as shown below.

	Mail Processing Clerk	General Office Clerk
Average salary	$31,615	$30,034
Salary range	Between $22,000 And $44,000	Between $23,000 And $38,000
Highest paying City	Portland, OR	Seattle, WA
Highest paying state	Connecticut	Washington
Best paying company	Broadridge	USF Reddaway
Best paying industry	Retail	Health Care

Differences between mail processing clerk and general office clerk education

There are a few differences between a mail processing clerk and a general office clerk in terms of educational background:

	Mail Processing Clerk	General Office Clerk
Most common degree	High School Diploma, 33%	Bachelor's Degree, 28%
Most common major	Business	Business
Most common college	-	Western Carolina University

Mail processing clerk vs general office clerk demographics

Here are the differences between mail processing clerks' and general office clerks' demographics:

	Mail Processing Clerk	General Office Clerk
Average age	47	47
Gender ratio	Male, 36.6% Female, 63.4%	Male, 22.2% Female, 77.8%
Race ratio	Black or African American, 12.1% Unknown, 3.8% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.9% American Indian and Alaska Native, 1.5%	Black or African American, 9.5% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage	12%	6%

Differences between mail processing clerk and general office clerk duties and responsibilities

Mail processing clerk example responsibilities.

Extract and sort payments on the OPEX machine according to transaction type.
Open, sort and scan mail into the OPEX system for processing.
Monitor the flow of the mail to ensure continuous feed, and sweep separate mail from bin stackers.
Accept, sort and box the incoming U.S. mail according to the USPS and other carrier's guidelines.
Maintain customer confidentiality according to USPS policies.
Perform mail preparation and sortation both manually and on automation.

General office clerk example responsibilities.

Set up PowerPoint presentations using LCD projectors and computers.
Update and maintain PowerPoint presentations used for new hire orientation of management and employees.
Insert data accurately and expeditiously into the company payroll system for future retrieval.
Assist patients with sensitive and detail orient documentation, schedule appointments and verify insurance benefits.
Use QuickBooks for purchase order, inventory activities and sales order.
Bag groceries, assist customers in locating merchandise, cleaning of store floors, restrooms and shelves.

Mail processing clerk vs general office clerk skills

Common mail processing clerk skills

Processing Equipment, 14%
ZIP Codes, 11%
Manual Methods, 9%
Safety Precautions, 8%
Stackers, 8%
Sortation, 6%

Common general office clerk skills

Data Entry, 17%
Customer Service, 15%
Office Equipment, 12%
Front Desk, 11%
Word Processing, 9%
Telephone Calls, 8%

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Mail Processing Clerk
Mail Processing Clerk vs General Office Clerk

Updated January 8, 2025

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