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Mail processing clerk vs office clerk

The differences between mail processing clerks and office clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a mail processing clerk has an average salary of $31,615, which is higher than the $30,927 average annual salary of an office clerk.

The top three skills for a mail processing clerk include processing equipment, zip codes and manual methods. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Mail processing clerk vs office clerk overview

Mail Processing ClerkOffice Clerk
Yearly salary$31,615$30,927
Hourly rate$15.20$14.87
Growth rate-6%-5%
Number of jobs106,426106,497
Job satisfaction--
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 32%
Average age4747
Years of experience-2

Mail processing clerk vs office clerk salary

Mail processing clerks and office clerks have different pay scales, as shown below.

Mail Processing ClerkOffice Clerk
Average salary$31,615$30,927
Salary rangeBetween $22,000 And $44,000Between $25,000 And $38,000
Highest paying CityPortland, OREnglewood, CO
Highest paying stateConnecticutAlaska
Best paying companyBroadridgeUniversity of Massachusetts Boston
Best paying industryRetailTransportation

Differences between mail processing clerk and office clerk education

There are a few differences between a mail processing clerk and an office clerk in terms of educational background:

Mail Processing ClerkOffice Clerk
Most common degreeHigh School Diploma, 33%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Mail processing clerk vs office clerk demographics

Here are the differences between mail processing clerks' and office clerks' demographics:

Mail Processing ClerkOffice Clerk
Average age4747
Gender ratioMale, 36.6% Female, 63.4%Male, 23.3% Female, 76.7%
Race ratioBlack or African American, 12.1% Unknown, 3.8% Hispanic or Latino, 15.7% Asian, 11.9% White, 54.9% American Indian and Alaska Native, 1.5%Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage12%6%

Differences between mail processing clerk and office clerk duties and responsibilities

Mail processing clerk example responsibilities.

  • Extract and sort payments on the OPEX machine according to transaction type.
  • Open, sort and scan mail into the OPEX system for processing.
  • Monitor the flow of the mail to ensure continuous feed, and sweep separate mail from bin stackers.
  • Accept, sort and box the incoming U.S. mail according to the USPS and other carrier's guidelines.
  • Maintain customer confidentiality according to USPS policies.
  • Perform mail preparation and sortation both manually and on automation.
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Office clerk example responsibilities.

  • Complete medical records requests as specified under HIPAA regulations.
  • Scan EOB's and attach to payments in software system.
  • Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
  • Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
  • Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.
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Mail processing clerk vs office clerk skills

Common mail processing clerk skills
  • Processing Equipment, 14%
  • ZIP Codes, 11%
  • Manual Methods, 9%
  • Safety Precautions, 8%
  • Stackers, 8%
  • Sortation, 6%
Common office clerk skills
  • Customer Service, 21%
  • Data Entry, 18%
  • Telephone Calls, 7%
  • Payroll, 5%
  • Office Equipment, 4%
  • Office Machines, 3%

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