Construction Project Director
Manager, program management job in San Francisco, CA
BRIEF DESCRIPTION:
BluSky Restoration wants to know if YOU are interested in being a construction Project Director. Our Project Directors are crucial to our organizational success because they have the ability to estimate and close the sale. This position has a starting salary of $75,000 to $110,000 depending on experience, and UNCAPPED commission potential!
This is a highly compensated position with UNCAPPED commission potential.
Base Salary Range is $75,000 - $110,000
Commission OTE is $70,000 - $200,000
Vehicle Allowance
What does a Project Director do? They fix broken buildings!
At BluSky, our core values are Excellence, Teamwork, Integrity, Innovation, Empathy, Passion, and most of all FUN! We are a culture of family.
The construction Project Director is responsible for estimating, closing the sale of, and managing restoration projects. The Project Director works closely with owners and managers of commercial, multifamily, senior living, healthcare, hospitality, and residential properties damaged by man-made or natural disasters to develop cost estimates for restoration, renovation, environmental, and roofing services. The Project Director is the quarter back of the project, ensuring that budgets and projects are on track through completion.
Principal Accountabilities
Sales
Revenue
Profit Margins
AR & Collections
Managing near-term opportunities
Business Development Activity
Estimating Proficiency
Customer Satisfaction
Working with and coordinating with internal teams
DUTIES & RESPONSIBILITIES: Sales:
Meet or exceed monthly and yearly sales goals
Negotiate and execute contracts on behalf of the company
Selling all services that BluSky offers
Convert opportunities into sales
Track and Measure sales and sales opportunities in our CRM and Tracking Sheets
Revenue:
Oversee and expedite revenue production in accordance with monthly goals
Work with all members of the project team to ensure timeliness of deposit, progress, and final billings
Provide oversight and direction to the Project Manager in production of revenue
Review and collaborate with Project Team on Project schedules
Profit Margins:
Develop and take ownership of the project budget in compliance with vertical target margins
Ensure the accuracy of the budget and modify it during the course of the project, if conditions warrant
Seek to improve project profitability by judicious use of vendors, in-house labor, and material suppliers
Supervise and monitor project costs to ensure margin integrity
AR & Collections:
Intentional conversations at the beginning of each project outlining the AR process and setting expectations with the customer for collections
Review and understand specific program's for invoicing, payment terms, conditions, and process
Perform weekly collection calls on all accounts
Weekly reviews for A/R Aging to proactively manage the accounts, monitor lien rights, and follow through on assignments
Maintain DSO (Days Sale Outstanding) at or below 75 days
Manage Near Term Opportunities:
Work directly with clients & claims handling teams to close leads
Maintain robust communication with clients to steer direction toward closing
Document communication and curate all files in the BluSky CRM systems
Business Development Activity:
Schedule and attend two business development meetings a week with clients, adjusters, building consultants, etc.
Participate in various special events to market BluSky - luncheons, trade shows, award dinners, etc.
Entertain clients as necessary to drive business and close sales
Partner with business development and Vice President in pursuit of all sales
Estimating Proficiency:
Accurate sketching of affected areas and use of Matterport technology.
Time and Material (T&M) / Xactimate knowledge (need to be able to explain the T&M bill file & justify Xactimate line items)
Ability to estimate a project to fit all target margins per the service provided
Customer Satisfaction:
Consistent weekly communication with all stakeholders (external and internal)
Setting expectations upfront with the customer
Holding teams accountable to provide updates
Check in with the customer throughout the project
Email communication should have all stakeholders on the thread
Working and coordinating with internal teams: Mitigation
Coordinate to get the work authorization signed so we can respond timely
Walking the job with the technician team to define the scope of work
Share client feedback/changes in scope
Review daily T&M sheets with the Mitigation operations team
Work directly with the Mitigation operations team
Site visit at completion to confirm all work is completed per client expectations
Reconstruction
Project Kick Offs confirming scope of work and target budget / margin
Constant communication with the Project Manager (PM) throughout the course of the project
Work with the PM to get timely change orders submitted for approval
Work with the PM to send weekly updates
Business Development
Communicate with the Business Development Manager (BD) about the new opportunity to get it into Salesforce timely
Keep the BD on all email communication with the mutual client
Update the BD on all changes to the project timely
Help the BD update the NTO list that you are both working
Project Accountants
Oversee completed work authorizations so the PA can get the job into Vista
Work with the PA to send out invoices
Work with the PA to upload change orders
QUALIFICATIONS & REQUIREMENTS:
5+ years of Recent marketing/business development and sales experience in the restoration or construction industry with a proven track record of sales growth
Extensive Construction estimating and/or large loss and catastrophe experience
Must be able to attend Business Development networking functions 2-3 evenings a week
Intermediate-level Microsoft Office skills
Experience utilizing Xactimate and other estimating software preferred
Experience with social media platforms such as LinkedIn preferred
Strong written and verbal communication skills required
Strong knowledge of project management, financial processes, and administration required
Strong business ethics, integrity, and the ability to perform in highly autonomous environments required
OSHA 10 or 30, CPR and First Aid certifications preferred
EDUCATION:
Bachelor's degree or equivalent experience related to the role is preferred
TRAVEL:
Minimal out of state travel is required. Some out-of-area and overnight travel may be expected for training, meetings, or jobs.
COMPENSATION: BluSky offers a competitive base salary, a bonus plan for qualified positions, auto allowance, and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, disability, equipment appropriate to the position (i.e., laptop, smartphone, etc.), and corporate apparel allowance. BluSky also offers extended benefits such as: Employee Assistance Program (EAP), Accident & Critical Illness Coverage, LegalShield, Professional Development, Paid Referral Program, and more. WORK ENVIRONMENT AND PHYSICAL JOB DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually quiet. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, talk, and hear. The employee is required to regularly move and walk around the office.
EEOC:
BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.
It is and will continue to be the policy of BluSky that all persons are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.
Application Duration:
To ensure a thorough and fair selection process, we would like to inform you that the application deadline for this position is 7 days internal and 14 days external. Please ensure that your application is submitted by this date for consideration.
To be considered for this position you must complete the online application by visiting our careers page at *************************
Datacenter Operations Program Manager
Manager, program management job in San Francisco, CA
Industry:
AI Infrastructure | Hyperscale Data Centers | Cloud Compute
Employment Type:
Full-Time
About the Opportunity:
Join a pioneering infrastructure provider that's driving the next wave of artificial intelligence. This organization is driving next-generation data center deployments, collaborating with industry-leading AI labs and technology innovators. As they scale operations globally, they are seeking a highly motivated Datacenter Operations Program Manager to elevate operational excellence and accelerate large-scale infrastructure readiness. This role sits at the critical intersection of design, engineering, and operations, driving cross-functional initiatives that ensure seamless site integration and long-term stability.
With a mission rooted in high performance, speed, and reliability, this organization offers a high-impact opportunity to shape foundational systems at the frontier of cloud infrastructure. This is an ideal role for operational leaders who thrive in fast-paced environments, enjoy building process from scratch, and want to help scale toward multi-gigawatt deployments across the globe.
Key Responsibilities:
Design and lead end-to-end datacenter operations lifecycle programs, from site readiness through to sustained operations.
Define and manage operational acceptance criteria and framework for infrastructure handover across multiple global regions.
Drive cross-functional coordination with design, construction, validation, and engineering teams to ensure readiness and alignment.
Develop and maintain SOPs for datacenter workflows, including uptime-critical activities, troubleshooting, and maintenance.
Implement metrics-driven programs to monitor operational health, flag issues, and enable rapid incident resolution.
Own incident management processes, including PIRs (post-incident reviews), root cause analysis, and CAPA follow-through.
Champion preventive maintenance, physical audits, operational testing, and continuous improvement to reduce downtime.
Present operational program performance and recommendations to executive leadership regularly.
Foster collaboration across infrastructure, product, supply chain, and engineering functions to scale effectively.
Required Qualifications:
Bachelor's degree in engineering, Business, Computer Science, or equivalent work experience.
5+ years of experience in data center operations, infrastructure management, or critical environments.
3+ years of experience in program management leading complex, cross-disciplinary projects.
Proven proficiency across data‑center components, from power delivery and cooling to networking, compute resources, and overall facility management.
Experience implementing ITIL or similar operational frameworks (incident, change, problem management).
Ability to operate autonomously in high-speed, ambiguous environments.
Willingness to travel up to 40% domestically and internationally.
Preferred Qualifications:
Advanced degree (Master's in Engineering, MBA, or related field).
Hands‑on experience in ultra‑large, hyperscale data ecosystems and high‑performance AI/ML platforms.
Certifications such as PMP, PgMP, Six Sigma, or ITIL.
Comprehensive knowledge of data‑center guidelines and best‑in‑class practices, including ASHRAE, Uptime Institute, and TIA‑942 standards.
Exceptional written and verbal communication skills.
Experience presenting program results to executive audiences.
What's in It for You:
Competitive base salary and a performance-driven bonus and equity package valued at 2x to 4x base salary.
Remote-first culture with flexibility to work from anywhere in the U.S., with optional onsite travel.
Chance to join a fast‑moving startup that's forging the planet's most sophisticated AI‑powered infrastructure.
High-visibility role with direct impact on mission-critical operations at scale.
Work with some of the brightest minds in infrastructure engineering and AI deployment.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Project and Program Manager - Locals Preferred
Manager, program management job in Santa Clara, CA
Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Project and Program Manager for one of our client, Please share your resume with current location & full contact info
Job Title:Project and Program Manager
Location:Santa Clara, CA - Hybrid
Description:
Led cross-functional projects or teams to successful project completion.
Familiarity with business systems: SFDC, SAP, Callidus, Steelbrick.
Utilized Agile/Scrum methodologies in real-world project scenarios.
Navigated and resolved complex project challenges or roadblocks.
Engaged with senior stakeholders to understand and address strategic business needs.
Collaborated with technical and non-technical teams in a tech-heavy environment.
Played a role in introducing or adapting to new software tools or platforms in a business setting.
Demonstrated adaptability in rapidly changing environments or unexpected project shifts.
Successfully managed project risks and introduced preventive and corrective measures.
With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
*********************** | ********************
Engagement Manager -Decision Science
Manager, program management job in Sonoma, CA
Engagement Manager - Decision Science
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart.
Key Responsibilities
Serve as the primary point of contact for senior client stakeholders as strategic partner.
Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes.
Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities.
Foster collaboration across multi-disciplinary teams and drive delivery excellence.
Identify opportunities to deepen client relationships and expand engagement scope.
Contribute to thought leadership and practice growth initiatives.
Core Requirements (Must Have)
10-14 years of experience in analytics consulting or decision science leadership roles.
Proven ability to manage senior client relationships and deliver complex programs.
Strong problem-solving mindset with first-principles thinking.
Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields
Excellent communication and team leadership skills; ability to mentor and build high-performing teams.
Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
Preferred Skills (Good to Have)
Familiarity with SQL and Python for problem-solving (hands-on).
Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix
Exposure to project management frameworks e.g. agile, waterfall, scrum
Exposure to product management concepts e.g. PRD, backlog grooming, user stories
Experience in digital analytics, experimentation, and data-driven decision-making.
Understanding of Adobe Analytics concepts and digital data structures.
Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting).
Interest in emerging GenAI applications and trends.
Location
Bay Area, CA (onsite ~3 days/week)
Equal Opportunity Employer
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
SAP Program Manager
Manager, program management job in San Jose, CA
Senior Program Manager - SAP S/4HANA
Duration: 6+ months
Job requirement
• 7-10+ years of experience as a Program Manager managing complex enterprise initiatives
• Strong SAP S/4HANA implementation experience (end-to-end program exposure preferred)
• Proven ability to drive programs independently and deliver in fast-paced environments
• Excellent stakeholder management and executive communication skills
• Strong problem-solving, risk management, and escalation capabilities
Senior Tech Program Manager
Manager, program management job in San Jose, CA
A leading specialty retail and lifestyle brand is seeking an experienced Tech Program Manager to drive large-scale initiatives across its logistics and supply chain ecosystem. This role is perfect for someone who excels in fast-moving, highly cross-functional environments and can bridge the gap between technical delivery and operational needs. If you're adept at structuring complex programs, navigating dependencies, aligning diverse stakeholders, and guiding teams from concept through execution, this opportunity offers a strong platform to make a measurable impact on critical logistics operations.
Pay: $50-75/hr
Duration: Ongoing, long-term temp
Location: Hybrid (4 days onsite, 1 day remote) in San Francisco, San Jose, or Rocklin
Tech Program Manager, Logistics
We're seeking an experienced Tech Program Manager to lead large-scale initiatives within the Logistics domain, overseeing programs across warehouse management, distribution center operations, transportation, final-mile delivery, and returns. This role partners closely with cross-functional teams and external vendors to deliver complex technology solutions that support evolving operational needs.
What You'll Do
Drive end-to-end delivery of complex logistics programs using established program and project management methodologies.
Partner with project managers to manage risks, dependencies, and overall program health-communicating status, issues, and next steps to leadership.
Utilize tools such as Jira and Rally to manage large scopes of work, define estimates, build execution plans, remove blockers, and ensure cross-team alignment.
Lead discussions with business users and product owners to refine requirements for supply chain and logistics systems.
Oversee configuration and custom development efforts within warehouse management platforms.
Manage integrations between core logistics systems and upstream/downstream platforms, including OMS, merchandising systems, carrier/3PL systems, and microservices.
Oversee development and QA for integrations, reporting, analytics, and system performance monitoring.
Own project financials, including budgeting, forecasting, cost analyses, and performance metrics.
Coordinate quality control processes, documentation, communication plans, and stakeholder updates.
Identify strategic interdependencies and collaborate with the right partners to resolve issues quickly.
Build and lead high-performing cross-functional teams, including engineering, architecture, QA, and product.
Engage with external vendors, manage deliverables, and drive accountability to timelines and SLAs.
What You Bring
Bachelor's or Master's in Computer Science or related field, or equivalent experience.
At least 8+ years of program/project management experience, with experience in logistics, supply chain, or retail.
Strong technical understanding of logistics systems architecture and integrations.
Hands-on experience working with development teams and driving technical deliverables.
Proven track record managing large, complex logistics or retail programs.
Expertise in warehouse management systems (Manhattan preferred).
Deep knowledge of project management methodologies and tools (Jira, Rally, SDLC).
Strong roadmap development, estimation, budgeting, and metrics-driven decision-making skills.
Ability to communicate clearly at both the technical and executive levels.
Experience leading third-party vendors and navigating cross-team dependencies.
Strong analytical, collaboration, facilitation, and influence skills.
High execution bias and willingness to roll up your sleeves.
Please submit your resume for consideration.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
California applicants, please view our Privacy Notice here: ************************************************************
Senior Manager, International Growth
Manager, program management job in Redwood City, CA
We are partnered with a leading premium home décor and seasonal retail brand, renowned for its beautifully designed products and exceptional customer experience. With a strong online presence and growing retail footprint, they are now looking for a a Senior Manager to lead growth across the Canada and Australia regions.
You will own full P&L accountability for both markets, driving the transformation from an online-only business to a fully integrated omni-channel model. Reporting to the SVP of International, you will work closely with global teams in marketing, e-commerce, logistics, finance, and retail operations to identify and deliver new growth opportunities that enhance brand presence and profitability.
Key Responsibilities:
Regional Leadership & P&L Ownership
Lead business performance across Canada and Australia, managing revenue, margin, and brand targets.
Build and oversee regional forecasts, budgets, and financial performance.
Define and track KPIs, revenue, margin, CAC, and market penetration, using data insights and analytics.
Deliver clear, data-driven recommendations through regular business reviews.
Optimize pricing and promotional strategies in collaboration with global partners.
Mentor and guide team members, developing future leaders.
Omni-Channel & Growth Strategy
Drive the strategic evolution from online-only to omni-channel retail across both markets.
Identify and execute new growth opportunities in channels, partnerships, and customer segments.
Partner with Consumer Insights to translate data into actionable business decisions.
Develop robust business cases and strategic plans grounded in market intelligence.
Influence product, pricing, and promotional decisions across the global organization.
Lead execution across cross-functional teams to meet commercial and operational goals.
Your Experience:
7+ years in international business management, omni-channel retail, or e-commerce leadership.
Proven experience scaling business performance in multiple international markets (Canada/Australia strongly preferred).
Full P&L ownership and financial management expertise.
Track record of success in omni-channel environments, online, retail, or wholesale.
Strong cross-functional leadership, analytical, and commercial acumen.
Exceptional communication and influencing skills.
Bachelor's degree required; MBA preferred.
Benefits:
Competitive base salary plus cash-based incentive plan.
Comprehensive Pension, Medical, Dental, and Vision coverage.
Paid holidays, annual shutdown week, PTO, and Volunteer Time-Off (VTO).
Parental leave and flexible return options.
Hybrid flexibility - 3 days in the office, 2 days remote.
Tailored relocation package.
Solutions and Delivery Manager
Manager, program management job in San Mateo, CA
The Mission
As the Manager, Solutions & Delivery, being the critical bridge between our clients and our global delivery teams. Your role is to translate abstract research goals (e.g.,
"Make the model wittier"
) into concrete, executable engineering standards (SOPs), ensuring we deliver the "Golden Standard" of data every time.
Key Responsibilities
1. Pre-Sales Solutioning & Technical Scoping
Requirement Translation: Partner with the Account manager during early client engagements to analyze complex technical requirements. Translate vague requests (e.g., "Improve safety boundaries") into specific data strategies (e.g., "Adversarial Red Teaming protocols").
Pilot Architecture: Lead the design and execution of Proof of Concept (POC) pilots. Define the initial prompt sets, grading rubrics, and success metrics to win client confidence.
2. Delivery Architecture & SOP Engineering
Guideline Authoring: Write and maintain the "Bible" for each project-comprehensive Style Guides and Standard Operating Procedures (SOPs). You must define what "Good" looks like for complex tasks such as Chain-of-Thought (CoT) reasoning or Persona-based Creative Writing.
Workflow Integration: Collaborate with the R&D team to integrate new tools into the production workflow to improve efficiency.
3. Quality Assurance & Dual-Evaluation
Client Alignment: Act as the primary technical point of contact during delivery. Lead weekly quality calibration calls with clients to defend our data decisions and align on edge cases.
4. Resource Orchestration
Capacity Planning: Forecast talent needs based on the sales pipeline. Issue precise "Talent Profiles" to the Operations/Recruiting team (e.g.,
"We need 20 native French speakers with coding backgrounds by next week"
).
Delivery Oversight: Monitor the overall health of multiple concurrent projects. Identify bottlenecks in throughput or quality and intervene with process adjustments before they impact the client.
Requirements
Experience: 3-5+ years of experience in Technical Program Management, Solutions Engineering, or Delivery Management within the AI Data, Localization (LSP).
Domain Knowledge: Familiarity with the LLM data lifecycle (SFT, RLHF, DPO). You understand the difference between a simple Q&A and a multi-turn reasoning task.
Data Literacy: Comfortable using Excel/Sheets for data analysis; basic Python skills or SQL knowledge to query dataset progress is a strong plus.
Communication: Fluency in English is non-negotiable. You must be confident presenting to PhD-level researchers and demanding product owners.
Salesforce Delivery Manager/Lead
Manager, program management job in San Francisco, CA
About GSPANN
Headquartered in Milpitas, California (U.S.A.), GSPANN provides consulting and IT services to global clients, ranging from mid-size to Fortune 500 companies. With our experience in retail, high-technology, and manufacturing, we help our clients to transform and deliver business value by optimizing their IT capabilities, practices, and operations. Counting on our ten offices, including four global delivery centers, and approximately 1400 employees globally, we offer the intimacy of a boutique consultancy with capabilities of a large IT services firm.
Location- South San Francisco, CA (3 Days Onsite) / Locals Only
Job Type-Long Term Contract
Should be specialized with Salesforce deployments, understands Github, Codes, Repository, Branches, CI/CD, Salesforce APEX Classes, and Triggers, can run salesforce queries/reports in production, do code review and ensure coding standards, and most importantly jump on to production support calls as soon as issues reports.
Must have a developer background, analytical and very through with attention to details
Qualification and Experience
• Solutioning/Delivery Experience with Salesforce platform
• Customer/Stakeholder Management
• Onsite/Offshore Management
• Running Sprint Meeting
Functional Skills
• Strong understanding of Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud.
• Experience in Apex, Visualforce, Lightning Web Components, and SOQL is a plus.
• Experience in implementing Quote to Cash, Salesforce CPQ (Configure, Price, Quote) solutions.
• Ability to map business processes to Salesforce capabilities.
• Familiarity with Salesforce data models, automation (Flows), permissions/security.
Project Management Skills
• Agile/Scrum experience (many Salesforce teams use Agile).
• Strong documentation, prioritization, risk management.
• Vendor and partner management.
Technical Awareness (not necessarily hands-on)
• Salesforce platform architecture basics.
• API/integration concepts (MuleSoft, REST APIs, ETL tools).
• Data migration methodology.
Soft Skills
• Communication across business and IT.
• Influencing without authority.
• Executive stakeholder management.
Working at GSPANN
GSPANN is a diverse, prosperous, and rewarding place to work. We provide competitive benefits, educational assistance, and career growth opportunities to our employees. Every employee is valued for their talent and contribution. Working with us will give you an opportunity to work globally with some of the best brands in the industry.
The company does and will take affirmative action to employ and advance in the employment of individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability status. GSPANN is an equal opportunity employer for minorities/females/veterans/disabled.
Program Manager
Manager, program management job in San Jose, CA
Senior Program Manager - SAP S/4HANA
• 7-10+ years of experience as a Program Manager managing complex enterprise initiatives
• Strong SAP S/4HANA implementation experience (end-to-end program exposure preferred)
• Proven ability to drive programs independently and deliver in fast-paced environments
• Experience managing multiple vendors / SI partners
• Excellent stakeholder management and executive communication skills
• Strong problem-solving, risk management, and escalation capabilities
Implementation Manager
Manager, program management job in Santa Clara, CA
As an Implementation Manager at Eltropy, you will be part of a high-impact team guiding financial institutions through the onboarding and adoption of our AI-powered communication platform. We are looking for an implementation specialist with 2-3 years of experience delivering SaaS or technical solutions, strong customer communication and technical troubleshooting skills, and the ability to take on increasingly complex projects with moderate oversight.
In this role, you will manage customer onboarding projects end-to-end, configure SaaS and AI solutions, and implement integrations with core banking, lending, and other financial services systems. With support from experienced team members, you will continue to develop your technical, communication, and project management skills, building a strong foundation for a career in enterprise software delivery.
Location: Santa Clara, CA (Hybrid)
Department: Customer Success
Employment Type: Full-Time
Minimum Experience: Mid-level
Total OTE Compensation: $76,000-$115,000 (base + bonus)
What You'll Do:
Implementation & Project Support
Assist with onboarding new customers onto the Eltropy platform, including our AI-powered Voice and Digital Agents
Support creation, configuration, and testing of SaaS instances and communication flows through voice, video, text messaging and chat channels.
Coordinate tasks, schedules, and meetings to help ensure timely go-lives with quality.
Troubleshoot implementation issues in collaboration with technical teams.
Learn the Technology
Gain hands-on experience with integrations to online banking, core banking, lending, collections, telephony and other financial services systems.
Build expertise on Eltropy's platform capabilities including Voice, Video, Text, Secure Chat, Co-browsing, AI Assistants, AI Agents and Conversation Intelligence
Understand key financial services processes for lending, new accounts, collections, and consumer engagement.
Customer Training & Enablement
Create and deliver customer training using AI-generated video, virtual sessions, documentation, and tutorials.
Help build and customize training resources to improve onboarding for credit unions and community banks.
Use tools like WalkMe to guide users through in-app experiences.
Be the Voice of the Customer
Advocate for customer needs internally during implementation.
Help identify and communicate product or process improvements based on real-world use cases.
Testing & Quality Assurance
Assist in testing new releases before they go live.
Report bugs, give feedback, and support release acceptance processes.
What You Bring:
Bachelor's degree in Business, Information Systems, Computer Science, or a related field. All majors are welcome to apply.
2-3 years of experiencing implementing or delivering software
High degree of technical aptitude
Comfort with managing customer timelines and dependencies
Passion for software technology and project management
Strong customer empathy and communication skills
Problem-solving mindset with attention to detail
Bias for action - we expect you to roll up your sleeves and dive into the details of configuration, testing and training
Eagerness to learn about SaaS, AI, and the financial technology landscape
Interest in community banking, credit unions and fintech
Bonus (Not Required):
Native Spanish fluency
Familiarity with concepts like APIs, DNS, VPN, and sFTP
Why Join Eltropy?
Be part of a fast-growing, mission-driven fintech company
Receive mentorship from experienced technical project managers
Develop valuable skills in enterprise SaaS, customer success, and implementation
Work with leading community financial institutions to bring modern solutions to real people
About Eltropy (****************
Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology - all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities.
Eltropy Values:
Customers are our North Star
No Fear - Tell the truth
Team of Owners
Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Program Manager
Manager, program management job in Sunnyvale, CA
MindSource is looking for a PROGRAM MANAGER, based in Sunnyvale, CA.
Please see the job description below:
The Program Manager (PM) is responsible for managing the production of all screen and hardware images that are used throughout the client's marketing deliverables. The primary focus of this position is to manage the process for the production of images, video or interactive projects by working with Creative and Production teams to plan, track and drive deadlines for new and existing images. In addition, build and foster relationships with vendors, external and inter-departmental groups throughout the client who require images. Manage production schedules for image elements within projects and provide final screens to all business partners.
Key responsibilities:
• Manage image schedules/expectations/resource management/image tracking
• Track imagery status of Producer's project and provide weekly/daily status updates
• Manage project screen and hardware deliverables with localization scope in mind
• Accountable for risk management and formal route to escalation
• Troubleshoot and solve issues, drive process improvement as solutions are recognized
• Receive, compile, confirm accuracy, and distribute pertinent project information to appropriate parties
• Partners with Producers and Production teams to develop tools and systems for process and streamlined workflows
• Schedule and facilitate pre and post production meetings with the Image Production team
• Keep current with emerging technologies while constantly evolving the process for efficiencies
• Develop briefing materials for current workflows and collaborate to develop and implement a new dissemination method.
Requirements:
To be successful in this position, you need to be passionate, comfortable working both independently and within a larger team environment, solution-oriented, highly organized, and sharply focused with a keen eye for detail. This position requires an individual who is self-motivated, adaptable, has strong communication skills, and has the tenacity to see projects through to completion under tight deadlines. Must have 5+ years' experience in project management at an ad agency or production facility and have worked on global brands ideally across multiple media but specifically print, video and interactive channels.
• Ability to organize information quickly, at high and detailed levels
• Solid understanding and command of project management tools
• Flexibility in accommodating rapid change and capacity to learn quickly
• Proven effectiveness when working under pressure
• Facility for communicating effectively from one-on-one to large groups
• Aptitude to manage through diplomacy
• Appreciation for the creative process and skilled at working with creative and production teams
• Experience tracking and prepping deliverables for localization
• Ability to make sound decisions, think strategically, focus on detail, problem solve, multi-task, and have an excellent memory
• Must possess exceptional organization, time management, excellent verbal/written communication skills, interpersonal skills and ability to prioritize
• Proficiency to work in a fast paced, demanding, creative and production environment, solution-oriented and experience of Photoshop.
• Requires a minimum of a bachelor's degree in a related field and 5+ years working ad
• Solid understanding of print formats; resolution, color space, and other technical requirements of assets needed for image reproduction
• Good working knowledge of Photoshop.
RPA Program Manager
Manager, program management job in Sunnyvale, CA
We are seeking a skilled Full-Stack Developer with strong experience in React (frontend) and Python (backend) to design, develop, and maintain scalable web applications. The ideal candidate is comfortable working across the entire stack, collaborates well with cross-functional teams, and writes clean, maintainable code. This person should have some leadership experience.
Job Description:
A strong Senior Automation program lead with experience in tech transformation, operating model set up and experienced in designing, developing, and overseeing the implementation of intelligent automation solutions that streamline business processes using Robotic Process Automation (RPA), artificial intelligence (AI).
Core Responsibilities:
Managing a large-scale global automation program across multiple stakeholders / business functions .
Strategic Roadmap Development: Define and execute the long-term global automation vision, aligning it with enterprise-wide business objectives.
Global Program Governance: Establish and maintain standardized frameworks, KPIs, and operational excellence metrics to ensure consistency across regional sites and business units.
Matrix Team Leadership: Manage cross-functional global teams (engineering, IT, operations) and steer vendor performance to ensure projects are delivered on time, on budget, and safely.
Technology & Innovation: Evaluate emerging technologies, such as AI/ML, IIoT, and cloud computing, to drive continuous improvement in efficiency and reliability.
Stakeholder Engagement: Act as a technical thought leader, influencing C-suite decision-making through data-driven insights and executive storytelling.
Key Skills:
Change Management: Ability to mobilize global teams and spearhead organizational-wide technology adoption.
Analytical Thinking: Skilled in interpreting complex financial and operational data to inform strategic ROI assessments.
Communication: Exceptional interpersonal and negotiation skills for managing international vendors and cross-cultural stakeholders.
Desired background:
5-10 years in top tier consulting firms (Big 4, MBB) or Investment banking
Tech industry exposure would be desirable
SAP Program Manager
Manager, program management job in Newark, CA
Job Title: SAP Program Manager (Automotive)
Job Setting: Onsite
The SAP Program Manager will lead and oversee large-scale SAP S/4 HANA implementation and transformation program within an automotive environment. This role requires strong expertise in SAP modules relevant to manufacturing and supply chain, combined with deep knowledge of automotive processes. The Program Manager will act as the primary liaison between business stakeholders, technical teams, and external vendors to ensure successful delivery of SAP projects on time, within scope, and budget.
Key Responsibilities
Program Leadership
Manage end-to-end SAP program execution across multiple work streams (MM, PP, SD).
Develop and maintain detailed project plans, timelines, and resource allocation.
Establish program governance, KPIs, and reporting mechanisms.
Stakeholder Management
Serve as the bridge between business units, IT teams, and third-party vendors.
Communicate program status, risks, and mitigation strategies to executive leadership.
Risk & Change Management
Identify potential risks and implement proactive mitigation strategies.
Lead change management initiatives to ensure smooth adoption of SAP solutions.
Technical Oversight
Provide strategic input on SAP architecture and integration points.
Ensure alignment with SAP best practices and automotive industry standards.
Financial & Compliance
Monitor program budgets and control expenditures.
Ensure compliance with automotive quality standards (IATF 16949, ISO).
Required Qualifications
Experience
8+ years in SAP project/program management.
Proven track record of delivering large-scale SAP implementations in automotive or manufacturing sectors.
Technical Skills
Strong functional knowledge of SAP MM (Materials Management), PP (Production Planning), and SD.
Education
Bachelor's degree in Engineering, Information Systems, or Business; MBA preferred.
Certifications
PMP, Agile, or SAP-related certifications are a plus.
Preferred Skills
Deep understanding of automotive supply chain and production processes.
Experience with Tier 1 suppliers or OEM environments.
Excellent leadership, communication, and negotiation skills.
Concrete Project Manager, Sr. PM or Director (170-250k+)
Manager, program management job in Campbell, CA
Project Manager, Sr. PM or Director opportunities - Bay Area (Concrete Contractor)
A leading large-scale concrete subcontractor is looking for a high level very specific concrete experienced leader to oversee complex structural and architectural concrete projects across the Bay Area. This is a high-impact role managing self-perform work on some of the region's most challenging commercial, institutional, and high-rise projects.
Key Responsibilities
Manage all phases of concrete construction from project award through close-out.
Lead project planning, scheduling, cost control, and risk management.
Oversee submittals, RFIs, change orders, and progress billings.
Partner with superintendents, engineers, and field crews to ensure safety, quality, and productivity.
Serve as primary client contact, maintaining relationships and ensuring customer satisfaction.
Drive profitability through proactive cost tracking and value engineering.
Qualifications
Bachelor's degree in Construction Management, Engineering, or related field preferred.
7-15 years of experience managing large-scale structural concrete or self-perform scopes.
Proven track record of delivering projects on time and within budget.
Strong leadership, communication, and organizational skills.
Proficiency in Procore, P6, Bluebeam, and Microsoft Project preferred.
Why Join
Opportunity to manage marquee Bay Area projects for a top-tier concrete firm.
Work with advanced construction technology and an elite operations team.
Culture focused on safety, quality, and mentorship.
Competitive pay, project bonuses, and excellent long-term benefits.
Engagement Manager -Decision Science
Manager, program management job in Fremont, CA
Engagement Manager - Decision Science
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart.
Key Responsibilities
Serve as the primary point of contact for senior client stakeholders as strategic partner.
Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes.
Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities.
Foster collaboration across multi-disciplinary teams and drive delivery excellence.
Identify opportunities to deepen client relationships and expand engagement scope.
Contribute to thought leadership and practice growth initiatives.
Core Requirements (Must Have)
10-14 years of experience in analytics consulting or decision science leadership roles.
Proven ability to manage senior client relationships and deliver complex programs.
Strong problem-solving mindset with first-principles thinking.
Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields
Excellent communication and team leadership skills; ability to mentor and build high-performing teams.
Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
Preferred Skills (Good to Have)
Familiarity with SQL and Python for problem-solving (hands-on).
Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix
Exposure to project management frameworks e.g. agile, waterfall, scrum
Exposure to product management concepts e.g. PRD, backlog grooming, user stories
Experience in digital analytics, experimentation, and data-driven decision-making.
Understanding of Adobe Analytics concepts and digital data structures.
Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting).
Interest in emerging GenAI applications and trends.
Location
Bay Area, CA (onsite ~3 days/week)
Equal Opportunity Employer
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Senior Tech Program Manager
Manager, program management job in San Francisco, CA
A leading specialty retail and lifestyle brand is seeking an experienced Tech Program Manager to drive large-scale initiatives across its logistics and supply chain ecosystem. This role is perfect for someone who excels in fast-moving, highly cross-functional environments and can bridge the gap between technical delivery and operational needs. If you're adept at structuring complex programs, navigating dependencies, aligning diverse stakeholders, and guiding teams from concept through execution, this opportunity offers a strong platform to make a measurable impact on critical logistics operations.
Pay: $50-75/hr
Duration: Ongoing, long-term temp
Location: Hybrid (4 days onsite, 1 day remote) in San Francisco, San Jose, or Rocklin
Tech Program Manager, Logistics
We're seeking an experienced Tech Program Manager to lead large-scale initiatives within the Logistics domain, overseeing programs across warehouse management, distribution center operations, transportation, final-mile delivery, and returns. This role partners closely with cross-functional teams and external vendors to deliver complex technology solutions that support evolving operational needs.
What You'll Do
Drive end-to-end delivery of complex logistics programs using established program and project management methodologies.
Partner with project managers to manage risks, dependencies, and overall program health-communicating status, issues, and next steps to leadership.
Utilize tools such as Jira and Rally to manage large scopes of work, define estimates, build execution plans, remove blockers, and ensure cross-team alignment.
Lead discussions with business users and product owners to refine requirements for supply chain and logistics systems.
Oversee configuration and custom development efforts within warehouse management platforms.
Manage integrations between core logistics systems and upstream/downstream platforms, including OMS, merchandising systems, carrier/3PL systems, and microservices.
Oversee development and QA for integrations, reporting, analytics, and system performance monitoring.
Own project financials, including budgeting, forecasting, cost analyses, and performance metrics.
Coordinate quality control processes, documentation, communication plans, and stakeholder updates.
Identify strategic interdependencies and collaborate with the right partners to resolve issues quickly.
Build and lead high-performing cross-functional teams, including engineering, architecture, QA, and product.
Engage with external vendors, manage deliverables, and drive accountability to timelines and SLAs.
What You Bring
Bachelor's or Master's in Computer Science or related field, or equivalent experience.
At least 8+ years of program/project management experience, with experience in logistics, supply chain, or retail.
Strong technical understanding of logistics systems architecture and integrations.
Hands-on experience working with development teams and driving technical deliverables.
Proven track record managing large, complex logistics or retail programs.
Expertise in warehouse management systems (Manhattan preferred).
Deep knowledge of project management methodologies and tools (Jira, Rally, SDLC).
Strong roadmap development, estimation, budgeting, and metrics-driven decision-making skills.
Ability to communicate clearly at both the technical and executive levels.
Experience leading third-party vendors and navigating cross-team dependencies.
Strong analytical, collaboration, facilitation, and influence skills.
High execution bias and willingness to roll up your sleeves.
Please submit your resume for consideration.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
California applicants, please view our Privacy Notice here: ************************************************************
Solutions and Delivery Manager
Manager, program management job in Fremont, CA
The Mission
As the Manager, Solutions & Delivery, being the critical bridge between our clients and our global delivery teams. Your role is to translate abstract research goals (e.g.,
"Make the model wittier"
) into concrete, executable engineering standards (SOPs), ensuring we deliver the "Golden Standard" of data every time.
Key Responsibilities
1. Pre-Sales Solutioning & Technical Scoping
Requirement Translation: Partner with the Account manager during early client engagements to analyze complex technical requirements. Translate vague requests (e.g., "Improve safety boundaries") into specific data strategies (e.g., "Adversarial Red Teaming protocols").
Pilot Architecture: Lead the design and execution of Proof of Concept (POC) pilots. Define the initial prompt sets, grading rubrics, and success metrics to win client confidence.
2. Delivery Architecture & SOP Engineering
Guideline Authoring: Write and maintain the "Bible" for each project-comprehensive Style Guides and Standard Operating Procedures (SOPs). You must define what "Good" looks like for complex tasks such as Chain-of-Thought (CoT) reasoning or Persona-based Creative Writing.
Workflow Integration: Collaborate with the R&D team to integrate new tools into the production workflow to improve efficiency.
3. Quality Assurance & Dual-Evaluation
Client Alignment: Act as the primary technical point of contact during delivery. Lead weekly quality calibration calls with clients to defend our data decisions and align on edge cases.
4. Resource Orchestration
Capacity Planning: Forecast talent needs based on the sales pipeline. Issue precise "Talent Profiles" to the Operations/Recruiting team (e.g.,
"We need 20 native French speakers with coding backgrounds by next week"
).
Delivery Oversight: Monitor the overall health of multiple concurrent projects. Identify bottlenecks in throughput or quality and intervene with process adjustments before they impact the client.
Requirements
Experience: 3-5+ years of experience in Technical Program Management, Solutions Engineering, or Delivery Management within the AI Data, Localization (LSP).
Domain Knowledge: Familiarity with the LLM data lifecycle (SFT, RLHF, DPO). You understand the difference between a simple Q&A and a multi-turn reasoning task.
Data Literacy: Comfortable using Excel/Sheets for data analysis; basic Python skills or SQL knowledge to query dataset progress is a strong plus.
Communication: Fluency in English is non-negotiable. You must be confident presenting to PhD-level researchers and demanding product owners.
Engagement Manager -Decision Science
Manager, program management job in San Jose, CA
Engagement Manager - Decision Science
Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a ‘Cool Vendor' and a ‘Vendor to Watch' by Gartner.
Please visit Fractal | Intelligence for Imagination for more information about Fractal.
Fractal is looking for a proactive and driven Engagement Manager - Decision Science to join our Decision Science Consulting team in the Bay Area, CA. In this role, you will help power measurable outcomes for leading technology organizations, leveraging cutting-edge GenAI, Data Science, Engineering, and Behavioral Science capabilities. This is a perfect opportunity for someone who combines consulting-grade systems thinking, strong problem-solving, effective communication, and thought leadership to help our clients solve their most strategic business problems. The ideal candidate will fit well with our key values i.e. someone who is humble, hungry and smart.
Key Responsibilities
Serve as the primary point of contact for senior client stakeholders as strategic partner.
Lead delivery of complex analytics and AI-driven programs, ensuring quality and timely outcomes.
Proactively innovate solutions leveraging decision science, behavioral insights, and emerging AI capabilities.
Foster collaboration across multi-disciplinary teams and drive delivery excellence.
Identify opportunities to deepen client relationships and expand engagement scope.
Contribute to thought leadership and practice growth initiatives.
Core Requirements (Must Have)
10-14 years of experience in analytics consulting or decision science leadership roles.
Proven ability to manage senior client relationships and deliver complex programs.
Strong problem-solving mindset with first-principles thinking.
Established subject matter expert in 1 or more of the following - data science, digital marketing, behavior science, GenAI, product management, software development with strong familiarity or interest in remaining fields
Excellent communication and team leadership skills; ability to mentor and build high-performing teams.
Culture fit: Humble, Hungry, Smart (HHS) with a collaborative approach.
Preferred Skills (Good to Have)
Familiarity with SQL and Python for problem-solving (hands-on).
Exposure to consulting frameworks e.g. 5-whys, issue tree, prioritization matrix
Exposure to project management frameworks e.g. agile, waterfall, scrum
Exposure to product management concepts e.g. PRD, backlog grooming, user stories
Experience in digital analytics, experimentation, and data-driven decision-making.
Understanding of Adobe Analytics concepts and digital data structures.
Exposure to standard ML techniques (e.g. regression, clustering, experimentation, forecasting).
Interest in emerging GenAI applications and trends.
Location
Bay Area, CA (onsite ~3 days/week)
Equal Opportunity Employer
Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $120,000 to $185,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.
Benefits
As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time. You will be eligible for benefits on the first day of employment with the Company. In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms. The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.
Senior Tech Program Manager
Manager, program management job in Fremont, CA
A leading specialty retail and lifestyle brand is seeking an experienced Tech Program Manager to drive large-scale initiatives across its logistics and supply chain ecosystem. This role is perfect for someone who excels in fast-moving, highly cross-functional environments and can bridge the gap between technical delivery and operational needs. If you're adept at structuring complex programs, navigating dependencies, aligning diverse stakeholders, and guiding teams from concept through execution, this opportunity offers a strong platform to make a measurable impact on critical logistics operations.
Pay: $50-75/hr
Duration: Ongoing, long-term temp
Location: Hybrid (4 days onsite, 1 day remote) in San Francisco, San Jose, or Rocklin
Tech Program Manager, Logistics
We're seeking an experienced Tech Program Manager to lead large-scale initiatives within the Logistics domain, overseeing programs across warehouse management, distribution center operations, transportation, final-mile delivery, and returns. This role partners closely with cross-functional teams and external vendors to deliver complex technology solutions that support evolving operational needs.
What You'll Do
Drive end-to-end delivery of complex logistics programs using established program and project management methodologies.
Partner with project managers to manage risks, dependencies, and overall program health-communicating status, issues, and next steps to leadership.
Utilize tools such as Jira and Rally to manage large scopes of work, define estimates, build execution plans, remove blockers, and ensure cross-team alignment.
Lead discussions with business users and product owners to refine requirements for supply chain and logistics systems.
Oversee configuration and custom development efforts within warehouse management platforms.
Manage integrations between core logistics systems and upstream/downstream platforms, including OMS, merchandising systems, carrier/3PL systems, and microservices.
Oversee development and QA for integrations, reporting, analytics, and system performance monitoring.
Own project financials, including budgeting, forecasting, cost analyses, and performance metrics.
Coordinate quality control processes, documentation, communication plans, and stakeholder updates.
Identify strategic interdependencies and collaborate with the right partners to resolve issues quickly.
Build and lead high-performing cross-functional teams, including engineering, architecture, QA, and product.
Engage with external vendors, manage deliverables, and drive accountability to timelines and SLAs.
What You Bring
Bachelor's or Master's in Computer Science or related field, or equivalent experience.
At least 8+ years of program/project management experience, with experience in logistics, supply chain, or retail.
Strong technical understanding of logistics systems architecture and integrations.
Hands-on experience working with development teams and driving technical deliverables.
Proven track record managing large, complex logistics or retail programs.
Expertise in warehouse management systems (Manhattan preferred).
Deep knowledge of project management methodologies and tools (Jira, Rally, SDLC).
Strong roadmap development, estimation, budgeting, and metrics-driven decision-making skills.
Ability to communicate clearly at both the technical and executive levels.
Experience leading third-party vendors and navigating cross-team dependencies.
Strong analytical, collaboration, facilitation, and influence skills.
High execution bias and willingness to roll up your sleeves.
Please submit your resume for consideration.
You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
California applicants, please view our Privacy Notice here: ************************************************************