Managing supervisor vs client service supervisor

The differences between managing supervisors and client service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a managing supervisor and a client service supervisor. Additionally, a managing supervisor has an average salary of $79,218, which is higher than the $48,789 average annual salary of a client service supervisor.

The top three skills for a managing supervisor include patients, customer service and oversight. The most important skills for a client service supervisor are background checks, customer satisfaction, and cash handling.

Managing supervisor vs client service supervisor overview

	Managing Supervisor	Client Service Supervisor
Yearly salary	$79,218	$48,789
Hourly rate	$38.09	$23.46
Growth rate	-	10%
Number of jobs	59,711	75,154
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 63%
Average age	47	47
Years of experience	6	6

What does a managing supervisor do?

A managing supervisor is an individual who is responsible for managing staff members and providing reports about their progress and development in the organization. Managing supervisors must represent the company to the external parties and should exhibit excellent leadership. They are expected to assist in the hiring process and selection of staff members for the company and train them on their new assignments. They must also maintain proper discipline among the staff members to avoid conflicts.

What does a client service supervisor do?

A client service supervisor oversees and spearheads the efforts put into providing an efficient service to clients. They are primarily in charge of managing a company's client service team, monitoring their progress to ensure a smooth workflow and client satisfaction. Their responsibilities include setting goals and objectives, overseeing budgets and schedules, developing strategies to optimize operations, and assisting staff in complicated situations. Above all, a client service supervisor must address issues and concerns, resolving them promptly and efficiently while adhering to the company's policies and regulations.

Managing supervisor vs client service supervisor salary

Managing supervisors and client service supervisors have different pay scales, as shown below.

	Managing Supervisor	Client Service Supervisor
Average salary	$79,218	$48,789
Salary range	Between $53,000 And $117,000	Between $34,000 And $68,000
Highest paying City	New York, NY	Toms River, NJ
Highest paying state	New York	New Jersey
Best paying company	RSM US	Essence Global
Best paying industry	Media	Media

Differences between managing supervisor and client service supervisor education

There are a few differences between a managing supervisor and a client service supervisor in terms of educational background:

	Managing Supervisor	Client Service Supervisor
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 63%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Managing supervisor vs client service supervisor demographics

Here are the differences between managing supervisors' and client service supervisors' demographics:

	Managing Supervisor	Client Service Supervisor
Average age	47	47
Gender ratio	Male, 55.2% Female, 44.8%	Male, 32.7% Female, 67.3%
Race ratio	Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.9% White, 60.2% American Indian and Alaska Native, 0.7%	Black or African American, 9.7% Unknown, 4.8% Hispanic or Latino, 18.9% Asian, 5.7% White, 60.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between managing supervisor and client service supervisor duties and responsibilities

Managing supervisor example responsibilities.

Perform care coordination and manage team of nurses providing telephonic care coordination for Oklahoma Medicaid members.
Develop community sites within SharePoint to allow all team members to effectively manage assign inventory listings, and record keeping.
Communicate with patients and other necessary departments to resolve patient issues while maintaining excellent confidential customer service.
Maintain and improve build process for Java applications within POS area.
Train first aid, CPR, blood borne pathogens, and ergonomics.
Train multiple employees on POS register system, and company policy and procedures.

Client service supervisor example responsibilities.

Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
Follow up with patients and HHA when incidents occur.
Conduct onsite safety inspection of entire work area and surroundings.
Conduct interviews and translate (English-Spanish) in-branch or onsite.
Collect, analyze and input various data, using ADP system and the ADVANT system.
Chair monthly utilization management meetings with service coordinators to ensure accurate billing and maintain a cost effective budget for participants.

Managing supervisor vs client service supervisor skills

Common managing supervisor skills

Patients, 14%
Customer Service, 13%
Oversight, 6%
HIPAA, 5%
Excellent Interpersonal, 4%
Social Work, 4%

Common client service supervisor skills

Background Checks, 12%
Customer Satisfaction, 11%
Cash Handling, 6%
Client Orders, 6%
Patients, 5%
Corrective Action, 5%

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Managing Supervisor
Managing Supervisor vs Client Service Supervisor

Updated January 8, 2025

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