Managing supervisor vs support supervisor

The differences between managing supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a managing supervisor and a support supervisor. Additionally, a managing supervisor has an average salary of $79,218, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a managing supervisor include patients, customer service and oversight. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Managing supervisor vs support supervisor overview

	Managing Supervisor	Support Supervisor
Yearly salary	$79,218	$47,047
Hourly rate	$38.09	$22.62
Growth rate	-	10%
Number of jobs	59,711	96,546
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a managing supervisor do?

A managing supervisor is an individual who is responsible for managing staff members and providing reports about their progress and development in the organization. Managing supervisors must represent the company to the external parties and should exhibit excellent leadership. They are expected to assist in the hiring process and selection of staff members for the company and train them on their new assignments. They must also maintain proper discipline among the staff members to avoid conflicts.

What does a support supervisor do?

A support supervisor is responsible for monitoring the daily operations of an organization, assisting the team members in resolving customer complaints, and managing process discrepancies to maintain the smooth delivery of services for customer satisfaction. Support supervisors conduct a one-on-one assessment with the team, identifying each member's challenges and strategizing techniques to address those difficulties and reach their maximum potentials. They also look for business opportunities according to industry trends and data analysis that would generate more resources for revenues and increase the company's profitability.

Managing supervisor vs support supervisor salary

Managing supervisors and support supervisors have different pay scales, as shown below.

	Managing Supervisor	Support Supervisor
Average salary	$79,218	$47,047
Salary range	Between $53,000 And $117,000	Between $31,000 And $69,000
Highest paying City	New York, NY	San Francisco, CA
Highest paying state	New York	California
Best paying company	RSM US	Cisco
Best paying industry	Media	Technology

Differences between managing supervisor and support supervisor education

There are a few differences between a managing supervisor and a support supervisor in terms of educational background:

	Managing Supervisor	Support Supervisor
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Managing supervisor vs support supervisor demographics

Here are the differences between managing supervisors' and support supervisors' demographics:

	Managing Supervisor	Support Supervisor
Average age	47	47
Gender ratio	Male, 55.2% Female, 44.8%	Male, 51.8% Female, 48.2%
Race ratio	Black or African American, 10.3% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.9% White, 60.2% American Indian and Alaska Native, 0.7%	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between managing supervisor and support supervisor duties and responsibilities

Managing supervisor example responsibilities.

Perform care coordination and manage team of nurses providing telephonic care coordination for Oklahoma Medicaid members.
Develop community sites within SharePoint to allow all team members to effectively manage assign inventory listings, and record keeping.
Communicate with patients and other necessary departments to resolve patient issues while maintaining excellent confidential customer service.
Maintain and improve build process for Java applications within POS area.
Train first aid, CPR, blood borne pathogens, and ergonomics.
Train multiple employees on POS register system, and company policy and procedures.

Support supervisor example responsibilities.

Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
Manage budget allocation, reimbursement, and payroll deductions
Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
Work with ICD-9 and CPT code.
Develop and maintain local ISO standards compliance document.

Managing supervisor vs support supervisor skills

Common managing supervisor skills

Patients, 14%
Customer Service, 13%
Oversight, 6%
HIPAA, 5%
Excellent Interpersonal, 4%
Social Work, 4%

Common support supervisor skills

Excellent Interpersonal, 18%
Customer Service, 12%
Training Materials, 5%
Patients, 4%
Performance Evaluations, 4%
Direct Supervision, 4%

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Managing Supervisor
Managing Supervisor vs Support Supervisor

Updated January 8, 2025

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