Medical center representative vs account management representative

The differences between medical center representatives and account management representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a medical center representative and an account management representative. Additionally, an account management representative has an average salary of $46,765, which is higher than the $32,415 average annual salary of a medical center representative.

The top three skills for a medical center representative include patients, customer service and patient care. The most important skills for an account management representative are customer service, medical terminology, and data entry.

Medical center representative vs account management representative overview

	Medical Center Representative	Account Management Representative
Yearly salary	$32,415	$46,765
Hourly rate	$15.58	$22.48
Growth rate	-4%	-4%
Number of jobs	101,907	222,957
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 50%
Average age	40	40
Years of experience	4	4

What does a medical center representative do?

A medical center representative is in charge of providing assistance to patients, ensuring they get to receive prompt and efficient service. Among their responsibilities include answering inquiries, directing patients to offices, and addressing issues and concerns, resolving them promptly and efficiently. They may also perform clerical tasks such as processing insurance documents, responding to calls and correspondence, and maintaining records. Furthermore, as a medical center representative, it is essential to maintain an active communication line with staff while adhering to the company's policies and regulations.

What does an account management representative do?

An account management representative is in charge of overseeing client accounts, ensuring everything runs smoothly and efficiently. They may work directly with clients to answer inquiries, identify their needs, provide advice, and resolve any issues or concerns. An account management representative may also perform research and analysis to identify new business and client opportunities, generate leads, offer products and services, and develop account management and sales strategies. Moreover, they must maintain an active communication line with staff while enforcing the company's policies and regulations.

Medical center representative vs account management representative salary

Medical center representatives and account management representatives have different pay scales, as shown below.

	Medical Center Representative	Account Management Representative
Average salary	$32,415	$46,765
Salary range	Between $19,000 And $54,000	Between $27,000 And $78,000
Highest paying City	East Meadow, NY	Boston, MA
Highest paying state	Massachusetts	Massachusetts
Best paying company	HonorHealth	Microsoft
Best paying industry	Health Care	Government

Differences between medical center representative and account management representative education

There are a few differences between a medical center representative and an account management representative in terms of educational background:

	Medical Center Representative	Account Management Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 50%
Most common major	Nursing	Business
Most common college	New York University	Stanford University

Medical center representative vs account management representative demographics

Here are the differences between medical center representatives' and account management representatives' demographics:

	Medical Center Representative	Account Management Representative
Average age	40	40
Gender ratio	Male, 33.9% Female, 66.1%	Male, 31.7% Female, 68.3%
Race ratio	Black or African American, 13.2% Unknown, 5.4% Hispanic or Latino, 18.6% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 0.7%	Black or African American, 12.0% Unknown, 5.6% Hispanic or Latino, 18.9% Asian, 7.2% White, 55.5% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between medical center representative and account management representative duties and responsibilities

Medical center representative example responsibilities.

Follow policies and procedures to accomplish responsibilities including following HIPAA regulations.
Qualify in the application and use of ICD-9 and CPT codes relative to patient registration.
Read claims, CPT and ICD-9 codes to do an explanation of benefits, the company history cards and out-of-pocket expense.
Call points are hematology/oncology, infectious disease, renal transplant/urology and nuclear cardiology.
Operate within the laws of HIPPA.
Help set up protocol for LTM studies in Neuro ICU.

Account management representative example responsibilities.

Market managed care plans to clients on Medicaid and public assistance.
Manage Facebook and patient communication programs.
Utilize ICD-9 and ICD-10 codes for the descriptions of veterans.
Research and apply COPT, ICD-9 and HCPC codes as needed.
Update fee schedules and specific CPT codes as needed.
Direct the support of new designs for their logistics aspects.

Medical center representative vs account management representative skills

Common medical center representative skills

Patients, 28%
Customer Service, 13%
Patient Care, 11%
CPR, 7%
Surgery, 7%
Acute Care, 4%

Common account management representative skills

Customer Service, 21%
Medical Terminology, 14%
Data Entry, 9%
Patients, 8%
Inpatient Admissions, 7%
Outpatient Services, 6%

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Medical Center Representative
Medical Center Representative vs Account Management Representative

Updated January 8, 2025

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