Medical center representative vs hospitality specialist

The differences between medical center representatives and hospitality specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a medical center representative, becoming a hospitality specialist takes usually requires 6-12 months. Additionally, a hospitality specialist has an average salary of $36,217, which is higher than the $32,415 average annual salary of a medical center representative.

The top three skills for a medical center representative include patients, customer service and patient care. The most important skills for a hospitality specialist are POS, patients, and proprietary software.

Medical center representative vs hospitality specialist overview

	Medical Center Representative	Hospitality Specialist
Yearly salary	$32,415	$36,217
Hourly rate	$15.58	$17.41
Growth rate	-4%	-4%
Number of jobs	101,907	69,787
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 62%
Average age	40	40
Years of experience	4	12

What does a medical center representative do?

A medical center representative is in charge of providing assistance to patients, ensuring they get to receive prompt and efficient service. Among their responsibilities include answering inquiries, directing patients to offices, and addressing issues and concerns, resolving them promptly and efficiently. They may also perform clerical tasks such as processing insurance documents, responding to calls and correspondence, and maintaining records. Furthermore, as a medical center representative, it is essential to maintain an active communication line with staff while adhering to the company's policies and regulations.

What does a hospitality specialist do?

A hospitality specialist is an expert in hospitality industry. They may work in conference centers, hotels and lodgings, parks and recreation centers, or many other venues. They are responsible for ensuring that hospitality accommodations are high-quality. They must provide leadership to create outstanding customer services at all levels of the organization. They manage employees and help them to meet their organization's goals.

Medical center representative vs hospitality specialist salary

Medical center representatives and hospitality specialists have different pay scales, as shown below.

	Medical Center Representative	Hospitality Specialist
Average salary	$32,415	$36,217
Salary range	Between $19,000 And $54,000	Between $26,000 And $48,000
Highest paying City	East Meadow, NY	New York, NY
Highest paying state	Massachusetts	Alaska
Best paying company	HonorHealth	Alameda Health System
Best paying industry	Health Care	Pharmaceutical

Differences between medical center representative and hospitality specialist education

There are a few differences between a medical center representative and a hospitality specialist in terms of educational background:

	Medical Center Representative	Hospitality Specialist
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 62%
Most common major	Nursing	Business
Most common college	New York University	-

Medical center representative vs hospitality specialist demographics

Here are the differences between medical center representatives' and hospitality specialists' demographics:

	Medical Center Representative	Hospitality Specialist
Average age	40	40
Gender ratio	Male, 33.9% Female, 66.1%	Male, 37.9% Female, 62.1%
Race ratio	Black or African American, 13.2% Unknown, 5.4% Hispanic or Latino, 18.6% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 0.7%	Black or African American, 12.9% Unknown, 5.7% Hispanic or Latino, 18.8% Asian, 7.4% White, 54.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between medical center representative and hospitality specialist duties and responsibilities

Medical center representative example responsibilities.

Follow policies and procedures to accomplish responsibilities including following HIPAA regulations.
Qualify in the application and use of ICD-9 and CPT codes relative to patient registration.
Read claims, CPT and ICD-9 codes to do an explanation of benefits, the company history cards and out-of-pocket expense.
Call points are hematology/oncology, infectious disease, renal transplant/urology and nuclear cardiology.
Operate within the laws of HIPPA.
Help set up protocol for LTM studies in Neuro ICU.

Hospitality specialist example responsibilities.

Manage blood bank solutions for blood plasma expander as well as blood infusion for chemotherapy, emergency room, and trauma.
Operate the point of sale terminal (POS) ensuring package handling fees are collect.
Target audiences include anesthesia, general surgery, orthopedic surgery, pharmacy and nursing.
Maintain orders, stock and cleanliness in the kitchens, catering areas and visiting offices.
Present mini topic discussions to preceptors and residents on common ICU conditions and medications used.
Execute daily quality monitoring tasks such as food and drink preparation to include cleanliness and sanitation.

Medical center representative vs hospitality specialist skills

Common medical center representative skills

Patients, 28%
Customer Service, 13%
Patient Care, 11%
CPR, 7%
Surgery, 7%
Acute Care, 4%

Common hospitality specialist skills

POS, 19%
Patients, 18%
Proprietary Software, 12%
Quality Customer Service, 10%
Patient Care, 9%
Surgery, 4%

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Medical Center Representative
Medical Center Representative vs Hospitality Specialist

Updated January 8, 2025

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