Medical center representative vs patient registrar

The differences between medical center representatives and patient registrars can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a medical center representative and a patient registrar. Additionally, a patient registrar has an average salary of $33,494, which is higher than the $32,415 average annual salary of a medical center representative.

The top three skills for a medical center representative include patients, customer service and patient care. The most important skills for a patient registrar are patients, customer service, and medical terminology.

Medical center representative vs patient registrar overview

	Medical Center Representative	Patient Registrar
Yearly salary	$32,415	$33,494
Hourly rate	$15.58	$16.10
Growth rate	-4%	-4%
Number of jobs	101,907	86,721
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 32%
Average age	40	40
Years of experience	4	4

What does a medical center representative do?

A medical center representative is in charge of providing assistance to patients, ensuring they get to receive prompt and efficient service. Among their responsibilities include answering inquiries, directing patients to offices, and addressing issues and concerns, resolving them promptly and efficiently. They may also perform clerical tasks such as processing insurance documents, responding to calls and correspondence, and maintaining records. Furthermore, as a medical center representative, it is essential to maintain an active communication line with staff while adhering to the company's policies and regulations.

What does a patient registrar do?

A patient registrar is responsible for receiving patients in a hospital or other health care institutions, verifying their information, and leading them to the appropriate facility for their health care needs. Patient registrars manage the hospital's database, updating patients' information, confirming insurance details, taking calls, responding to patients' inquiries and concerns, scheduling appointments, and performing related administrative and clerical tasks as needed. A patient registrar must have excellent communication and organizational skills to provide the best quality care services to the patients.

Medical center representative vs patient registrar salary

Medical center representatives and patient registrars have different pay scales, as shown below.

	Medical Center Representative	Patient Registrar
Average salary	$32,415	$33,494
Salary range	Between $19,000 And $54,000	Between $26,000 And $42,000
Highest paying City	East Meadow, NY	Seattle, WA
Highest paying state	Massachusetts	Massachusetts
Best paying company	HonorHealth	Guidehouse
Best paying industry	Health Care	Health Care

Differences between medical center representative and patient registrar education

There are a few differences between a medical center representative and a patient registrar in terms of educational background:

	Medical Center Representative	Patient Registrar
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 32%
Most common major	Nursing	Business
Most common college	New York University	University of Pennsylvania

Medical center representative vs patient registrar demographics

Here are the differences between medical center representatives' and patient registrars' demographics:

	Medical Center Representative	Patient Registrar
Average age	40	40
Gender ratio	Male, 33.9% Female, 66.1%	Male, 13.1% Female, 86.9%
Race ratio	Black or African American, 13.2% Unknown, 5.4% Hispanic or Latino, 18.6% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 0.7%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 23.0% Asian, 6.4% White, 53.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between medical center representative and patient registrar duties and responsibilities

Medical center representative example responsibilities.

Follow policies and procedures to accomplish responsibilities including following HIPAA regulations.
Qualify in the application and use of ICD-9 and CPT codes relative to patient registration.
Read claims, CPT and ICD-9 codes to do an explanation of benefits, the company history cards and out-of-pocket expense.
Call points are hematology/oncology, infectious disease, renal transplant/urology and nuclear cardiology.
Operate within the laws of HIPPA.
Help set up protocol for LTM studies in Neuro ICU.

Patient registrar example responsibilities.

Process release of information requests according to HIPAA regulations and manage valuables safe for entire facility.
Specialize in high degree of compassion when communicating with patients providing information and insurance details.
Receive patients, record patient demographic information and verify insurance for emergency department, laboratory, and radiology
Register patients and ensure correctness of all demographic information in AS400, verify insurance on various websites and collect patient co-payments.
Update demographics, billing information, Medicare, Medicaid, and private insurance during patient interviews to obtain pertinent registration information.
Enter confidential personal health information and financial information into IDX system with a high rate of accuracy and confidentiality.

Medical center representative vs patient registrar skills

Common medical center representative skills

Patients, 28%
Customer Service, 13%
Patient Care, 11%
CPR, 7%
Surgery, 7%
Acute Care, 4%

Common patient registrar skills

Patients, 25%
Customer Service, 11%
Medical Terminology, 11%
Patient Registration, 4%
Patient Care, 4%
Insurance Verification, 3%

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Office and Administrative Industry
Medical Center Representative
Medical Center Representative vs Patient Registrar

Updated January 8, 2025

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