Medical center representative vs registration representative

The differences between medical center representatives and registration representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a medical center representative and a registration representative. Additionally, a registration representative has an average salary of $34,021, which is higher than the $32,415 average annual salary of a medical center representative.

The top three skills for a medical center representative include patients, customer service and patient care. The most important skills for a registration representative are patients, medical terminology, and patient care.

Medical center representative vs registration representative overview

	Medical Center Representative	Registration Representative
Yearly salary	$32,415	$34,021
Hourly rate	$15.58	$16.36
Growth rate	-4%	-4%
Number of jobs	101,907	118,803
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 35%
Average age	40	40
Years of experience	4	4

What does a medical center representative do?

A medical center representative is in charge of providing assistance to patients, ensuring they get to receive prompt and efficient service. Among their responsibilities include answering inquiries, directing patients to offices, and addressing issues and concerns, resolving them promptly and efficiently. They may also perform clerical tasks such as processing insurance documents, responding to calls and correspondence, and maintaining records. Furthermore, as a medical center representative, it is essential to maintain an active communication line with staff while adhering to the company's policies and regulations.

What does a registration representative do?

In medical facilities, a registration representative serves as the patients' first point of contact in clinics and hospitals. They primarily greet patients, identify their needs, gather personal and medical information, and assist them in filling out forms. They must also handle admission and discharge procedures, process payments, arrange payment plans, and collect insurance information. Furthermore, as a registered representative, it is essential to maintain an active communication line with staff for a smooth and efficient workflow.

Medical center representative vs registration representative salary

Medical center representatives and registration representatives have different pay scales, as shown below.

	Medical Center Representative	Registration Representative
Average salary	$32,415	$34,021
Salary range	Between $19,000 And $54,000	Between $26,000 And $42,000
Highest paying City	East Meadow, NY	Boston, MA
Highest paying state	Massachusetts	Massachusetts
Best paying company	HonorHealth	UMass Memorial Health
Best paying industry	Health Care	Health Care

Differences between medical center representative and registration representative education

There are a few differences between a medical center representative and a registration representative in terms of educational background:

	Medical Center Representative	Registration Representative
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 35%
Most common major	Nursing	Business
Most common college	New York University	University of Pennsylvania

Medical center representative vs registration representative demographics

Here are the differences between medical center representatives' and registration representatives' demographics:

	Medical Center Representative	Registration Representative
Average age	40	40
Gender ratio	Male, 33.9% Female, 66.1%	Male, 13.9% Female, 86.1%
Race ratio	Black or African American, 13.2% Unknown, 5.4% Hispanic or Latino, 18.6% Asian, 6.9% White, 55.2% American Indian and Alaska Native, 0.7%	Black or African American, 11.6% Unknown, 4.9% Hispanic or Latino, 21.3% Asian, 6.4% White, 55.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between medical center representative and registration representative duties and responsibilities

Medical center representative example responsibilities.

Follow policies and procedures to accomplish responsibilities including following HIPAA regulations.
Qualify in the application and use of ICD-9 and CPT codes relative to patient registration.
Read claims, CPT and ICD-9 codes to do an explanation of benefits, the company history cards and out-of-pocket expense.
Call points are hematology/oncology, infectious disease, renal transplant/urology and nuclear cardiology.
Operate within the laws of HIPPA.
Help set up protocol for LTM studies in Neuro ICU.

Registration representative example responsibilities.

Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.
Maintain proficient level of knowledge regarding Medicare requirements, HIPAA compliance and reimbursement criteria.
Complete registration process for inpatients, outpatients, and emergency patients accurately and efficiently in accordance with policies and procedures.

Medical center representative vs registration representative skills

Common medical center representative skills

Patients, 28%
Customer Service, 13%
Patient Care, 11%
CPR, 7%
Surgery, 7%
Acute Care, 4%

Common registration representative skills

Patients, 25%
Medical Terminology, 10%
Patient Care, 6%
Customer Service, 6%
Health Insurance, 5%
Patient Registration, 4%

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Office and Administrative Industry
Medical Center Representative
Medical Center Representative vs Registration Representative

Updated January 8, 2025

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